Export to PDF fails for FR - EPM 11.1.2

Looking at server noticed that the HRPrinters1-5 were created but going to non-existant directory d:\hyperion\...\pdfoutput\ Should be going to d:\oracle\middleware\...\pdfoutput. Had to delete hrprinters1-5, edit Oracle\Middleware\EPMSystem11R1\products\biplus\bin\hrcreateprinters.ini and hardcode the correct directory, run hrcreateprinters.exe in same directory, restart printer service, test export to pdf successful.

Hello Kuno,
please try to find out more details.
You say it is data dependent. Could you be a bit more specific. What data work or do not work ?
As a good test pls see if our samples reports work. They come with a default installation. If you do not have them any more - get them from [here|https://smpdl.sap-ag.de/~sapidp/012002523100005852352008E/cr_xi_xtreme_rep_smpl_en.zip].
Can you display and export them ? Do you get the same error ?
Thanks in advance
Falk

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    Hello Kuno,
    please try to find out more details.
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    Thanks in advance
    Falk

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    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
    ASSERT [email protected]:436
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    </LOG_TIME> ]]>
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    <MESSAGE><HEADER><TSTZ_ORIGINATING>2010-04-11T14:29:13+00:00</TSTZ_ORIGINATING> <COMPONENT_ID>DISCOVER</COMPONENT_ID> <MSG_TYPE TYPE="TRACE"></MSG_TYPE><MSG_LEVEL>5</MSG_LEVEL> <HOST_ID>2010041114285615691</HOST_ID> <MODULE_ID>DCS</MODULE_ID> </HEADER> <PAYLOAD><MSG_TEXT><![CDATA[Return DCSModelInterface::SendReceiveData(kScheduleInterface, inTable, outTable)
    outTable = DCITable
         Length=0
    ]]></MSG_TEXT> <SUPPL_DETAIL><![CDATA[
    <MSG_GROUP>DCS</MSG_GROUP> <PROCESS_ID>15691</PROCESS_ID> <FILE_NAME>dcsmdli.cpp</FILE_NAME> <LINE_NUMBER>259</LINE_NUMBER> <THREAD_ID>-1283799360</THREAD_ID> <LOG_TIME>Sun Apr 11 14:29:13 2010
    </LOG_TIME> ]]>
    </SUPPL_DETAIL> </PAYLOAD> </MESSAGE>
    <MESSAGE><HEADER><TSTZ_ORIGINATING>2010-04-11T14:29:13+00:00</TSTZ_ORIGINATING> <COMPONENT_ID>DISCOVER</COMPONENT_ID> <MSG_TYPE TYPE="NOTIFICATION"></MSG_TYPE><MSG_LEVEL>4</MSG_LEVEL> <HOST_ID>2010041114285615691</HOST_ID> <MODULE_ID>DCS</MODULE_ID> </HEADER> <PAYLOAD><MSG_TEXT><![CDATA[DCSModelInterface::SendReceiveData(kScheduleInterface)]]></MSG_TEXT> <SUPPL_DETAIL><![CDATA[
    <MSG_GROUP>DCS </MSG_GROUP> <PROCESS_ID>15691</PROCESS_ID> <FILE_NAME>dcsmdli.cpp</FILE_NAME> <LINE_NUMBER>226</LINE_NUMBER> <THREAD_ID>-1283799360</THREAD_ID> <LOG_TIME>Sun Apr 11 14:29:13 2010
    </LOG_TIME> <LOG_SIZE>0</LOG_SIZE> <EXTRA_INFO><MethodEnd duration="0.1" sizeChange="0" >
    real 0m0.1s
    user 0m0.900s
    sys 0m0.109s
    </MethodEnd></EXTRA_INFO> ]]>
    </SUPPL_DETAIL> </PAYLOAD> </MESSAGE>
    <MESSAGE><HEADER><TSTZ_ORIGINATING>2010-04-11T14:37:13+00:00</TSTZ_ORIGINATING> <COMPONENT_ID>DISCOVER</COMPONENT_ID> <MSG_TYPE TYPE="NOTIFICATION"></MSG_TYPE><MSG_LEVEL>4</MSG_LEVEL> <HOST_ID>2010041114285615691</HOST_ID> <MODULE_ID>DCS</MODULE_ID> </HEADER> <PAYLOAD><MSG_TEXT><![CDATA[Timer stopped.]]></MSG_TEXT> <SUPPL_DETAIL><![CDATA[
    <MSG_GROUP>DCS</MSG_GROUP> <PROCESS_ID>15691</PROCESS_ID> <FILE_NAME>dcstim.cpp</FILE_NAME> <LINE_NUMBER>184</LINE_NUMBER> <THREAD_ID>-1283799360</THREAD_ID> <LOG_TIME>Sun Apr 11 14:37:13 2010
    </LOG_TIME> ]]>
    </SUPPL_DETAIL> </PAYLOAD> </MESSAGE>
    <MESSAGE><HEADER><TSTZ_ORIGINATING>2010-04-11T14:37:13+00:00</TSTZ_ORIGINATING> <COMPONENT_ID>DISCOVER</COMPONENT_ID> <MSG_TYPE TYPE="NOTIFICATION"></MSG_TYPE><MSG_LEVEL>4</MSG_LEVEL> <HOST_ID>2010041114285615691</HOST_ID> <MODULE_ID>DCS</MODULE_ID> </HEADER> <PAYLOAD><MSG_TEXT><![CDATA[Timer started.]]></MSG_TEXT> <SUPPL_DETAIL><![CDATA[
    <MSG_GROUP>DCS</MSG_GROUP> <PROCESS_ID>15691</PROCESS_ID> <FILE_NAME>dcstim.cpp</FILE_NAME> <LINE_NUMBER>162</LINE_NUMBER> <THREAD_ID>-1283799360</THREAD_ID> <LOG_TIME>Sun Apr 11 14:37:13 2010
    </LOG_TIME> ]]>
    </SUPPL_DETAIL> </PAYLOAD> </MESSAGE>
    Regards,

    Hi ,
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    ====================================================================
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    UseOptimizerHints will add Optimizer hints to SQL if set >
    0.Unnecessarily making Discoverer perform these checks consumes
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    requirements, assign zero to these parameters.
    7. When Discoverer builds a query, Discoverer makes a database security
    check to confirm that the user has access to the tables referenced in
    the folders. Avoiding this check can save time.
    So in pref.txt underDatabase section add:
    ObjectsAlwaysAccessible = 1
    8. Whenever you are creating conditions, ensure that you match the Case.
    This in turn can reduce the time Discoverer spends on changing the Case
    and matching.
    For example:
    option Upper(Department) in (Upper('VIDEO SALES')
    9. Ensure that summaries are refreshed periodically in Discoverer
    Administrator.
    10. Increase the amount of memory available for the Discoverer data cache. Please refer to <<Note 245752.1>>, Explaining Oracle BI Discoverer
    Session Memory Management
    And Server Cache Settings.
    11. Performance may be enhanced by enabling OracleAS Web Cache.
    ==================================================================
    Thanks for your reply....................
    Regards,

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