Exporting a crystal report to PDF through web server makes fonts smaller

Hi, I've investigated this issue and found information on the registry keys, and this has fixed crystal designer - so I can load a report, export to PDF and it looks normal. However, when compiling reports through our web-app, the fonts are still small. I've placed keys in both the Business Objects and Crystal Decisions folders on both HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE, but it doesn't seem to affect the re-distributable at all. Anyone know how I can overcome this?

Hi
Please update the thread with the following information:
1. Platform for web application development.
2. Version of crystal reports (for e.g 11.5.8.826,11.0.0.896)
Thanks

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Export Arabic Crystal Report To PDF

Hi,
I am using JRC component to build crystal reports in English & Arabic. All works well except exporting Arabic crystal report to PDF?
Crystal File Format Schema: 12.0.0
I was reading another 3 years old thread and this was stated there:
"If you are using the Java Reporting Component, you will not be able to see Arabic characters in your PDF document because the JRC does not support font embedding, and only works with a specific character set when exporting to Adobe" Any from SAP can you please confirm that does this still hold true? And are there any chances or plan to add support in future?
Regards
SC

Please disregard that part of the previous message.
As mentioned earlier, it depends on which of our products you are using to export the report. If you are using the Java Reporting Component, you will not be able to see Arabic characters in your PDF document because the JRC does not support font embedding, and only works with a specific character set when exporting to Adobe.
If you are using the Crystal Reports designer or BusinessObjects Enterprise SDK to export the report, you will need to ensure you have the character set installed on the same machine; for BOE SDK it needs to be on the machine with all of the services.

Exporting a crystal report as PDF and Attaching to an email via code - Filename Issuses?

Post Author: alynch
CA Forum: .NET
I need to export a crystal report as a pdf and send it out via email. I have created a subroutine that works but the attached filename come up as "untitled.txt" so the receiving machine believes it is a text file. If I rename it on the recipients machine to a ".pdf" I can open it with acrobat and it looks OK. Does anyone know how to rename the file as a pdf prior to sending it out?
Thank You.
al
I have included a copy of the subroutine:
Dim repdoc As New CrystalDecisions.CrystalReports.Engine.ReportDocument()
Dim diskOpts As New CrystalDecisions.Shared.DiskFileDestinationOptions()
Dim ExpOpts As CrystalDecisions.Shared.ExportOptions
Dim MailOpts As New CrystalDecisions.Shared.MicrosoftMailDestinationOptions()
repdoc = Me.CrystalReport11
repdoc.Load("C:\Documents and Settings\User\My Documents\Visual Studio 2005\Projects\WindowsApplication3\WindowsApplication3\CrystalReport1.rpt")
ExpOpts = repdoc.ExportOptions
With ExpOpts
.ExportDestinationType = CrystalDecisions.[Shared].ExportDestinationType.MicrosoftMail
.ExportFormatType = CrystalDecisions.[Shared].ExportFormatType.PortableDocFormat
End With
With MailOpts
.MailMessage = "Message"
.MailToList = "enter email adress here"
.MailSubject = "Attached is a PDF file - .net Export test "
End With
ExpOpts.DestinationOptions = MailOpts
Try
repdoc.Export()
Catch err As Exception
MessageBox.Show(err.ToString())
End Try
End Sub

Post Author: Knight
CA Forum: .NET
I had this same problem today, here's what I used. Its built in 2 parts. Step one loops throught and exports PDF copies of a traking report. Step 2 builds an email list from a SQl query and sends it.STEP ONE:Private Sub Button2_Click(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles Button2.Click 'Declare the some variables Dim row1 As DataRow Dim brokerID As String Dim brokername As String Dim brokerEmail As String Dim shipdate As String Dim crParameterFieldDefinitions As ParameterFieldDefinitions Dim crParameterFieldDefinition As ParameterFieldDefinition Dim crParameterValues As New ParameterValues() Dim crParameterDiscreteValue As New ParameterDiscreteValue() Dim crParameterFieldDefinitions1 As ParameterFieldDefinitions Dim crParameterFieldDefinition1 As ParameterFieldDefinition Dim crParameterValues1 As New ParameterValues() Dim crParameterDiscreteValue1 As New ParameterDiscreteValue() Dim CrReport As New CrystalReport1() ' Report Name Dim report As ReportDocument = "O:KNIFormats_ReportPrivateSMStageShipmentInfo" Dim CrExportOptions As ExportOptions Dim CrDiskFileDestinationOptions As New DiskFileDestinationOptions() Dim CrFormatTypeOptions As New PdfRtfWordFormatOptions() Dim SHIPDATE123 As String SHIPDATE123 = _month & "/" & _day & "/" & year Dim db As String db = System.Configuration.ConfigurationSettings.AppSettings("Datalogin") Dim sqlCon As New SqlConnection sqlCon.ConnectionString = db Dim strsql1 As String strsql1 = "SELECT tblSOOrd_Hdr.BrokerCd, tblSO_Ord_Hdr.BrokerName, tblSM_Ship_Hdr.ShipDate " strsql1 &= "FROM tblSO_Ord_Hdr INNER JOIN tblSM_Ship_Hdr ON tblSO_Ord_Hdr.Locale = tblSM_Ship_Hdr.Locale AND tblSO_Ord_Hdr.OrdNo = tblSM_Ship_Hdr.OrdNo AND " strsql1 &= " tblSO_Ord_Hdr.RlsNo = tblSM_Ship_Hdr.RlsNo INNER JOIN tblSys_Cust_Broker ON tblSO_Ord_Hdr.BrokerCd = tblSys_Cust_Broker.BrokerCd " strsql1 &= "GROUP BY tblSO_Ord_Hdr.BrokerCd, tblSM_Ship_Hdr.ShipDate, tblSO_Ord_Hdr.BrokerName " strsql1 &= "HAVING (tblSM_Ship_Hdr.ShipDate = '" & SHIPDATE123 & "') " Dim da1 As New SqlDataAdapter(strsql1, sqlCon) Dim worktbl1 As DataTable worktbl1 = New DataTable("tblEmail") da1.Fill(worktbl1) da1.FillSchema(worktbl1, SchemaType.Source) If worktbl1.Rows.Count > 0 Then For Each row1 In worktbl1.Rows brokerID = CStr(row1("BrokerCd")).Trim brokername = CStr(row1("BrokerName")).Trim shipdate = CStr(row1("ShipDate")).Trim CrReport.Load() crParameterDiscreteValue.Value = shipdate crParameterFieldDefinitions = CrReport.DataDefinition.ParameterFields crParameterFieldDefinition = crParameterFieldDefinitions.Item("ShipDate") crParameterValues = crParameterFieldDefinition.CurrentValues crParameterValues.Clear() crParameterValues.Add(crParameterDiscreteValue) crParameterFieldDefinition.ApplyCurrentValues(crParameterValues) crParameterDiscreteValue1.Value = brokerID crParameterFieldDefinitions1 = CrReport.DataDefinition.ParameterFields crParameterFieldDefinition1 = crParameterFieldDefinitions1.Item("Broker") crParameterValues1 = crParameterFieldDefinition1.CurrentValues crParameterValues1.Clear() crParameterValues1.Add(crParameterDiscreteValue1) crParameterFieldDefinition1.ApplyCurrentValues(crParameterValues1) CrDiskFileDestinationOptions.DiskFileName = "c:Test_Folder20" & _year & "-" & _month & "-" & day & "" & brokername & ".pdf" CrFormatTypeOptions.FirstPageNumber = 1 ' Start Page in the Report CrFormatTypeOptions.LastPageNumber = 1000 ' End Page in the Report CrFormatTypeOptions.UsePageRange = True CrExportOptions = CrReport.ExportOptions With CrExportOptions .ExportDestinationType = ExportDestinationType.DiskFile .ExportFormatType = ExportFormatType.PortableDocFormat .DestinationOptions = CrDiskFileDestinationOptions .FormatOptions = CrFormatTypeOptions End With Try CrReport.Export() Catch err As Exception MessageBox.Show("DID NOT EXPORT") End Try Next MessageBox.Show("All PDF's exported succesfully") End If End SubSTEP 2: Private Sub Button3Click(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles Button3.Click Dim row2 As DataRow Dim SHIPDATE123 As String SHIPDATE123 = _month & "/" & _day & "/" & year Dim db1 As String db1 = System.Configuration.ConfigurationSettings.AppSettings("Datalogin") Dim sqlCon As New SqlConnection sqlCon.ConnectionString = db1 Dim strsql2 As String strsql2 = "SELECT tblSOOrd_Hdr.BrokerCd, tblSys_Cust_Broker.BrokerName, tblSM_Ship_Hdr.ShipDate, tblSys_Cust_Broker.ContactEmail " strsql2 &= "FROM tblSO_Ord_Hdr INNER JOIN tblSM_Ship_Hdr ON tblSO_Ord_Hdr.Locale = tblSM_Ship_Hdr.Locale AND tblSO_Ord_Hdr.OrdNo = tblSM_Ship_Hdr.OrdNo AND " strsql2 &= " tblSO_Ord_Hdr.RlsNo = tblSM_Ship_Hdr.RlsNo INNER JOIN tblSys_Cust_Broker ON tblSO_Ord_Hdr.BrokerCd = tblSys_Cust_Broker.BrokerCd " strsql2 &= "GROUP BY tblSO_Ord_Hdr.BrokerCd, tblSM_Ship_Hdr.ShipDate, tblSys_Cust_Broker.ContactEmail, tblSys_Cust_Broker.BrokerName, tblSys_Cust_Broker.Email_ASN " strsql2 &= "HAVING (tblSM_Ship_Hdr.ShipDate = '" & SHIPDATE123 & "') AND (tblSys_Cust_Broker.Email_ASN = 1) AND (tblSys_Cust_Broker.ContactEmail <> '') " Dim da1 As New SqlDataAdapter(strsql2, sqlCon) Dim worktbl2 As DataTable worktbl2 = New DataTable("tblEmail12") da1.Fill(worktbl2) da1.FillSchema(worktbl2, SchemaType.Source) Dim brokerID As String Dim brokername As String Dim brokerEmail As String Dim shipdate As String If worktbl2.Rows.Count > 0 Then For Each row2 In worktbl2.Rows brokerID = CStr(row2("BrokerCd")).Trim brokername = CStr(row2("BrokerName")).Trim brokerEmail = CStr(row2("ContactEmail")).Trim shipdate = CStr(row2("ShipDate")).Trim Dim mail As New MailMessage Dim att As String att = "c:Test_Folder20" & _year & "-" & _month & "-" & _day & "" & brokername & ".pdf" 'set the addresses mail.From = New MailAddress("[email protected]") mail.To.Add(brokerEmail) mail.Attachments.Add(New Attachment(att)) 'set the content mail.Subject = "Shipment Tracking report from Knox Nursery for " & SHIPDATE123 mail.IsBodyHtml = True mail.Body = "
" mail.Body &= "This shipment update has been requested by:
" 'send the message Dim smtp As New SmtpClient smtp.Send(mail) ' MessageBox.Show("No Records Found", "Failed to send", MessageBoxButtons.OK, MessageBoxIcon.Stop Next Else MessageBox.Show("No broker have opted in", "No Emails Sent", MessageBoxButtons.OK, MessageBoxIcon.Information) End If MessageBox.Show("Emails sent... ", "Emails Sent", MessageBoxButtons.OK, MessageBoxIcon.Information) End Sub

RTF inccorect text when I export my Crystal Report to PDF

Hello,
I'm facing a quite unusual problem.
I've developped a VB.NET 2008 application for my customer that creates Crystal Reports from manually-entered text.
There's a part where the user can enter RTF text in a RichTextBox control, or import from a RTF File.
Here's what I do :
I'm typing a three-lines example in Word 2007 and save it in RTF.
Then I import it in my application into the RichTextBox.
When I display the report, everything looks fine, but when I export it to PDF, "i" letters are inserted after each "t" letter.
It looks like it appears only after a "bold"-ed text. Here's and example: [http://screencast.com/t/31t4X86XBs3]
I'm using CrystalReports Editor Included in Visual Studio 2008.
Has anyone already encoutered that issue ?
Regards,
Guillaume

See [this|https://forums.sdn.sap.com/click.jspa?searchID=29094456&messageID=7206473] forum thread for possible clues to a resolution. In a nut shell, as long as the Calibri font is up to date, the other two steps are;
1) Ensure you are using the latest Service Pack as suggested by Jonathan
2) See what USP10.dll is loading (use the [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] utility)
Also, if this is a win app, compile it to an exe and run the exe to see if the issue persists. (when running the app exe, the USP10 loaded should be from the CR bin directory. when running ion the .NET environment, the USP10 will load from win\system or other)
Ludek
Edited by: Ludek Uher on Jul 16, 2009 10:57 AM

Export Crystal Report to PDF

Hi,
in my Crystal Report (2008) is a chart, designed with Xcelsius 2008. The report is displayed well. When I export my Flash-Chart from Xcelsius to PDF the chart is displayed correctly in PDF document.
When I export the Crystal Report to PDF my Flash-Chart is displayed completley grey in PDF document. There is the same issue when I schedule my Crystal Report to PDF on BO Edge-Server.
Is this a known issue and can be fixed?

I am bringing this subject back up because I am still having problems with this. I am using CR 2008, Xcelsius 2008 and Edge 3.1 Enterprise Server along with a Visual Basic 2005 program. I have Adobe Reader 9 loaded on both my local machine and the server where Edge is installed.
I have a report that is passing flash variables to an embedded .swf file which is a pretty simple horizontal stacked bar chart. When I view this report in CR on my local machine everything on the report is correct and I can print it to PDF and it is correct when I view it with Adobe Reader. I can also print the report to a printer and get the desired result which is the most important thing here.
My next step is saving the report to the Enterprise server. I then run my Winform Visual Basic program that passes the paramters to the report and schedules it to run on the server. The report runs fine and we access it with InfoView. Again the report looks fine because when we open it, it opens with Adobe Reader on the server. The problem is when we try to print this instance of the report from the server the chart keeps doubling up the stacked bars so there are two of them instead of the one.
Does anybody have any ideas????
Thank you in advance.
My problem comes

Logon Failed when exporting crystal report to PDF

Hi, I am Teguh
i want to ask about error when export crystal report to pdf
error message
CrystalDecisions.CrystalReports.Engine.LogOnException: Logon failed
[LogOnException: Logon failed.]
   .I(String , EngineExceptionErrorID ) +506
   .D(Int16 , Int32 ) +537
   .C(Int16 ) +10
   CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext) +577
   CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToStream(ExportFormatType formatType) +141
   Falcon.CRTransferSlip.Page_Load(Object sender, EventArgs e) in C:\inetpub\wwwroot\Falcon\CRTransferSlip.aspx.vb:77
   System.Web.UI.Control.OnLoad(EventArgs e) +67
   System.Web.UI.Control.LoadRecursive() +35
   System.Web.UI.Page.ProcessRequestMain() +750
environment:
OS : Windows server 2008 standard SP1
IIS: Version 7.0
SQL: Sql server 2000
VS : Visual studio 2003
i really confused with this error,
please help me for this problem
many thank's

Hi Ludek
Thank you for your response. I have installed SP3 and ProcMon and still the same result.
I applied a filter on ProcMon to filter out items where the path contains 'export'.
There are a few items where the result is 'NAME NOT FOUND' but I don't think it necessarly had anything to do with the barcode. These include items such as 'EXPORT\MailDestType','EXPORT\DisableExportLiveOfficeSupport'','EXPORT\ExportDirectory' to name a few.
What drew my attention was the ACCESS DENIED result on specifically the EXPORT\PDF folders. The detail for these are Desired Access : All access, however the very same entry appears a little futher on as a SUCCESS but this is detailed as Desired Access: Query Value.
So in summary it looks something like this:
User : Server\XXX
Operation : RegOpenKey
Path : HKU\.DEFAULT\Software\Business Objects\Suite 12.0\Crystal Reports\Export\Pdf
Result : ACCESS DENIED
Desired Access : All Access
User : Server\XXX
Operation : RegOpenKey
Path : HKU\.DEFAULT\Software\Business Objects\Suite 12.0\Crystal Reports\Export\Pdf
Result : SUCCESS
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There are a few other entries that follow this pattern that exists in other locations such as HKLM\Software...
Could this 'ACCESS DENIED' be the problem? and If so how do I, and should I give user XXX this ALL Access its looking for.
Regards
Elroy

How to export crystal report to excel through progeam

Hi,
Can any help me how to export crystal report to excel through program(C#). I'm using VS2005.
Also, the report should be in a pivot table format after exporting to the excel..please help me how to do this
Thanks,
Venky

Hi Venkat,
The link below provides the code C# in an ASP.NET codebehind file
http://www.codeproject.com/KB/cs/Crystal_Report_Export.aspx
http://aspalliance.com/478_Exporting_to_Excel_in_Crystal_Reports_NET__Perfect_Excel_Exports.2
Regards,
Abhijeet T.

Unable to display Crystal Reports 2008 PDF output on smart phones

Hi Folks,
I'm not sure if this is the proper forum, but here goes. I am just finishing a large ASP.NET web app which makes extensive use of Crystal Reports 2008 and a CrystalReportViewer control. My users routinely e-mail the reports in PDF format. This works great, except now they tell me that when the recipient of the e-mail tries to open the PDF on an iPhone or Blackberry, it will not open. The PDF's open fine on desktop computers.
Here is the code which generates the PDF and attaches it to the e-mail msg.
// export to PDF, then mail that
SmtpClient client = new SmtpClient();
MailAddress from = new MailAddress(ConfigurationManager.AppSettings["ReportMailFrom"].ToString());
MailMessage message = new MailMessage();
message.From = from;
message.SubjectEncoding = System.Text.Encoding.UTF8;
message.Subject = "E-mail BackOffice report: " + strReportName;
MemoryStream memStream = (MemoryStream)rptDoc.ExportToStream(ExportFormatType.PortableDocFormat);
Attachment data = new Attachment(memStream, MediaTypeNames.Application.Pdf);
ContentDisposition disposition = data.ContentDisposition;
disposition.CreationDate = DateTime.Now;
disposition.ModificationDate = DateTime.Now;
disposition.FileName = strReportName + ".pdf";
disposition.DispositionType = DispositionTypeNames.Attachment;
message.Attachments.Add(data);
client.Send(message);
Any ideas on what is happening here and how to make these PDF's visible to smart phones?
Thanks.
Dan

Hi Dan,
What happens if you export from Crystal Reports designer?
I just tried if and BlackBerry tells me I am about to download a file that cannot be viewed on the phone. It doesn't say why though.
Going through the Platforms file it doesn't mention smart phones so it would indicate we don't support them in that format.
HTML worked but not pretty. You'll have to see what Blackberry does support. I found this one kbase article from them:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11245&sliceId=SAL_Public&dialogID=206744335&stateId=1%200%20206742756
I'm testing more but I believe this is a blackberry limit and not CR.
Seems they do support it but very limited.
Thank you
Don

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Hi All,
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I have a requirement of Installation and Migration of about 100 Crystal Reports on AWS.
Thank you in Advance.
Regards,
Nachiket

Thank you for the update Shreejith and Dell.
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This KBA also helps :
1588667 - SAP on AWS: Overview of related SAP Notes and Web-Links
After researching a bit I came across the below Information:
Build your own SAP environment on AWS
AWS and SAP have collaborated to offer customers options and convenience when deploying SAP applications in the cloud. Customers can now license SAP applications to run in the AWS cloud computing environment from an authorized SAP reseller, or use their existing SAP software licenses on Amazon EC2, with no additional SAP license fees. AWS cloud infrastructure services can be purchased directly from AWS or through one of our Resellers. SAP software licenses are sold directly by SAP or their affiliated channel partners. System integration, deployment, and hosting services are available through SAP partners and AWS Solution Providers.
The following are the steps required to get started building your own SAP environment on AWS:
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In order to properly size and configure SAP solutions on Amazon Elastic Compute Cloud (EC2) instances, customers should follow these guidelines established by SAP and AWS
Use the SAP Quick Sizer
Follow the technical guidelines outlined in SAP Note 1588667
Step 1: New to AWS?
Sign up for an AWS Account
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For detailed information and best practice guidelines on the steps necessary to implement SAP solutions on the required AWS infrastructure for an SAP environment please read the Implementing SAP Solutions on AWS Guide.
Step 3: How to Install/Deploy SAP Solutions
The AWS Management Console provides an easy-to-use graphical interface to manage your compute, storage, and other cloud resources. Most AWS products can be used from inside the console, and the console supports the majority of functionality for each service.
To begin to install SAP software on Amazon EC2 start with a base Windows Server, SUSE Linux Enterprise or Red Hat Enterprise Linux system image and then install the SAP software just as you would on any physical or virtual server.
Automate your deployment or launch directly into your AWS account using the SAP HANA on the AWS Cloud Quick Start Reference Deployment, which serves as a reference and provides architectural considerations and configuration steps necessary for deploying SAP HANA on AWS utilizing a “Bring Your Own License (BYOL)” scenario.
Step 4: Run SAP Solutions on AWS
Now that you have installed the software on the AWS cloud, there are special considerations that need to be taken into account to run SAP solutions on AWS.
The SAP on AWS Operations Guide
The http://d0.awsstatic.com/enterprise-marketing/SAP/sap-on-aws-backup-and-recovery-guide-v2-2.pdf
Regards,
Nachiket

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Hi
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An unexpected error has been detected by HotSpot Virtual Machine:
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kaspick

That's not Crystal. That's your web app server trying to load the Java JVM AWT library, and crashing when it can't.
Sincerely,
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I am successfully exporting a crystal report to a pdf file using code in vb.net 2008 in a windows application.   The crystal report is open in the viewer control and the user presses a button to export it.
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Thanks
smHaig

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We currently have Crystal Report version 11.5, but I am having the issue of not being able to export the Crystal report file to PDF due to the report has font OCR A STD. Error message is 'Failed to Export Report.' Are there any options to resolve this issue?

Hi Don,
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Thanks,
Nitesh

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I have produced some 'drillable' Crystal Reports that I can export as Crystal Reports.
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Not able to save deski report as PDF through infoview

Hi,
when I try to save a deski report as PDF through infoview error appears as:
Your request could not be completed because a failure occurred while the report was being processed. Please contact business administrator.[RCIRAS0546] (Error: INF)
we are using BOXI 3.1/ SP2.
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Thanks
DLN

Are you migrated from earlier version to 3.1.
YES,
here you go,
Have a back door way to fix the problem...
We were having the same issue with DeskI documents while upgrading from XIR2 to XIR3.
It's tied to documents that are set to Refresh on open
If you import the report, set it to "not" refresh then publish it, test it and it should run fine. Once you get it working correctly you can republish the report again and turn the "Refresh on Open" back on.
It should work fine from that point on.
Thank You!!
Sent from iPhone
Edited by: BOCP-BOE on Oct 19, 2010 12:01 AM

Invalid export DLL or export format when export with Crystal Reports 2008

Hi,
     We have an serious issue while exporting the crystal report into excel. We are able to export into all type in our development environment. But when we tried to export from our server all exports working except the excel. However when we restart the IIS the excel export also working for sometimes and again we are facing the same problem.
Development environment:
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SQL Server 2008
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IIS7.0 in Classical mode
Crystal report 2008 runtime without any SP
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This is a very critical issue to us, so if anyone has the solution please help me.
Thanks

Hello,
Not clear, did you mean when you install SP 3 it worked?
Use Process Monitor or Fiddler to see what is failing. With out an error message or any other error from IIS logs or Event Viewer logs anything could be the cause.
Thank you
Don

Exporting a crystal report to PDF through web server makes fonts smaller

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