Exporting Emails with Photoshop Elements 10

I have been attempting to resolve this issue for two weeks with no resolve.  I set up an email system with the wizard, and I receive the following error message:Connection to server has failed Acct. "charter.net' Server 'charter.net', Protocol: SMTP, Port:25; Secure (SSA: No: Socket Error: 10060, Error# 0x800CCCOE Or I am asked for a verification code from an email they have sent to me.  When I use the code, it states, "An unexpected error has occurred."  I have had many chats with Adobe to solve this issue with no results and used the suggestions from Adobe to no good end.  I think that something in my set up is wrong, obviously, and no tech seems to be able to get to the source of the problem.  I called my server, Charter.net and Dell, where I purchased the product, but neither one will help me.  My computer is 8 years old and out of warranty, so Dell won't help and the server doesn't do this kind of thing.  Help.  I'm frustrated and need to move on to my work and I need this tool in order to work.
gibsquestion

This error doesn't come from Photoshop Elements. This is an error from your email client (Outlook?). Your email client account is not setup correctly. When you create an email with Photoshop Elements, it sends it to your email client which then performs the task of sending the email. You should be contacting your ISP (Charter) for help in setting up your email client correctly (Dell and Adobe are not going to be able to provide the information required). Do not mention Photoshop Elements in your conversation on this issue. Once you are able to successfully send an email from your email client (without using Photoshop Elements) you should then be able to send emails from Photoshop Elements without error.

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