Exporting file to PowerPoint 'Object doesn't support this action'

Hi -
Client is using Nakisa 2.0 SP2
When exporting an org chart to PowerPoint.
1. Hit 'export to PDF'
2.Select radiobutton 'Powerpoint OrgChart Object'
3.Pop up appears 'Object doesn't support this action' in browser
4. additional information appears in Browser, see below. I have followed the instructions and still the problem persists.
Any ideas? All help would be highly appreciated.
Export To PowerPoint
Compatibility
We currently support:
u2022 Microsoft PowerPoint 2000 / 2002
u2022 Microsoft PowerPoint 2003
Note: To ensure compatability, you may be prompted to install "Service Pack 6 for Visual Basic Runtime." If so, you must accept the installation and once installed it may ask for a system reboot which you may ignore.
ActiveX Security
Depending on your browser settings, you may be prompted to install 'Nakisa Office Components.cab'. This is our ActiveX component that will allow you to use our Exporting functionality.
You may also be prompted to allow the ActiveX to run. If so, you must select 'Yes' to continue.
Note: If you are not prompted and the export fails to occur, please verify your Microsoft Office installation and verify your browser's ActiveX settings are set to 'Enable' or 'Prompt'.

Hi Thanks for your reply.
This message I get in try to save orgchart to ppt. I have not checked the log file, so will have a look tomorrow. This is the only pop up I get. any ideas

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