Exporting Issues (font)

I'm having some trouble exporting my site as and html... I have a rather large site. however I have left it open for over 2 hours and it will not move from 0%.
The only noticable change I made was to a system font on the pages from a web safe font. Is this the issue??
I have looked at many other tickets, and already cleared the cache, reinstalled, and I am using the most current version.
I can export other sites I am working on no problem.
Thank you!

The conversion issue seems to be tied to OTF fonts. Converting Merriweather to TTF, deleting OTF versions from Font Book, and/or System Font Folder worked for us. Clearing font cache and restarting can further flush out any legacy conflicts.

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Bizzare export issue

Here is a very weird export issue. Windows XP.
Project is set at h264 1920x1080 mono audio 29.97 fps
I have 30 shots that make up the sequence. Each shot is exactly 90 frames. I exported each sequence at h264 1920x1080 with one channel of audio. The first shot exports just fine and is 5 MB. The second shot exports at 10 MB. The third is 15 MB, the tenth shot is 50MB. But the picture is still 90 frames for each shot. BUT, when I export without audio each exported file is just 5 MB. If I look at the properties of each clip the duration of the video and audio is just 90 frames. If I open one of these clips in QuickTime Pro and re-export it as source then the files size goes back to 5 MB; same video, same audio yet with the correct file size.
Anyone seen this before?
Is there a setting that could be incorrect?
-cablet

Weird, man. Not sure what might cause that.

Crystal JRC PDF Export Issue

We are experiencing a PDF export issue with Crystal JRC version 12.2.202. The PDF report shows 1 of 3 pages but ONLY the first page is generated. When this occurs, ALL other users that are exporting to PDF experience the same issue with any multiple page report. I can't find any errors in the log that would indicate what the problem is. To resolve the issue, I have to recycle the WebLogic application server that hosts the JRC, which would indicate something gets "locked" in memory and gets cleared when the app server is bounced.
Any ideas on how to resolve this ?

Hi Ted,
Thanks for the response!
Though, the mentioned Sun JVM Bug explains the root-cause, the Bug status also state that it is not fixed yet.
Also, we are reluctant to change the JVM Option to -Xint due to unknown impacts on JVM optimizations.
Is there a patch released for CrystalReports to deal with this behavior? We are using CRJ runtime 11.5.7.620 and seeking for a patch on this version.
Thanks.

PP CS5.5 FLV To MP4 Export Issues / Problems

I just upgraded from Production Premium CS5 to CS5.5. I do a fair amount of converting/exporting of imported FLV files (downloaded from internet news sites) to H.264/AAC w/ MP4 wrappers using Premiere Pro (PP) and Adobe Media Encoder (AME). My equipment is a 1+ yr. old HP Win 7 Pro w/ an Intel i970 Quadcore, 12 Gb RAM and MSI nVidia GTX 470 GPU. I have never experienced any queue or export issues w/ CS5 (at least that I noticed), but I am experiencing noticeably degraded queue export and direct export problems with these files in CS5.5.
Description: (1) The queue export times for the exact same imported FLV clip(s) using the exact same sequence settings and H.264/MP4 export settings are noticeably slower in CS5.5 (sometimes 2x, depending on the export settings, e.g. using maximum render quality) than in CS5; (2) My MSI Afterburner GPU monitoring software indicates 5-10% GPU usage during queue/export in CS5, while indicating 0% GPU usage (flatline) in CS5.5; and (3) When I attempt to direct export these files using CS5.5 I get the following error message: "The source and output audio channels are not compatible or a conversion does not exist."
I suspect that it may have something to do with "conforming" anomalies when the FLV file is imported into PP, but I would put that squarely in the category of rank speculation on my part.
Has anyone experienced the same or similar problems or have any insight into what may be the problem(s)? Of course, thanks for any help/insight you can provide.
Jim

What do you mean by a better routine?
A better compression routine than H.264.
Is the quality better than H.264?
Yes.
Does this use an MOV wrapper?
Yes.
Also, would it import correctly into PPro?
Yes.
we would import files into PPro exported out of FCP and would get a red pixelated glitch during preview and export. Does this codec solve this problem as well if it is an MOV wrapper?
I don't know anything about FCP.
Sorry for all the questions, just want to get things right before diving into a new codec.
It's harmless, and free.
Download it and run some tests.

Simple flash export issue

hello
I'm trying to export a flash video using Adobe media encoder from Premier Pro, but when I do I get this error " there are no clips to build".
I have another file that I am able to export and it does not have this problem.
They are Windows Media files and play in Premier fine. I am using Premier Pro CS3.
Lastly, I'm not a video expert but I really need to get these up on the web for work, there is a lot of pressure and I need to get it done.
Regards,
Tom

fixed the exporting issue.

Exporting ISSUES! Help

I am a relatively new user to lightroom. I haven't had any exporting issues until today. I am attempting to export a photo/photos to a specific folder with a custom name. When I do this it exports the WHOLE library and NOT the edited photo. What am I doing wrong??

Lightroom usually exports all images that are highlighted. If you only want to export one image then make sure it is the only image that is highlighted.

Exporting issues after 4.2 upgrade

Has anyone else experienced exporting issues after installing the 4.2 upgrade? It used to be a breeze but now I keep getting the message that a destination folder has not been specified even though I've done that. Any feedback would be greatly appreciated! Thank you.

Are you using an Export preset, or setting the Export up manually each time?

Reporting Export Issue from Taleo

Can anyone help? We have a work around for the Exporting Issues into Excel 2010 regarding figures and dates only reading as text, however, a new issue has arisen. In one field we have Aggregated Agencies assigned to any particular Job Code. In the legacy reports, every agency name exported into one cell in Excel, now they export into individual rows, this causes a report to be too long and there is no way to amalgamate them into one cell. Has anyone found a workaround for this?

is there someway that it was reformatted by the Iomega drive being daisy chained to it?
No. That is not possible -anyway, reformatting erases everything on a drive.
You would have noticed that first.
You can download the [NTFS-3G driver|http://macntfs-3g.blogspot.com> which will let you read, write and even reformat the clients drive as NTFS on the Mac. All reasonably modern Windows PCs work with this disc format and you won't run into the file size limitations associated with FAT formatted drives.

Using 128bit key Blowfish and any export issues

Hi,
I want to use blowfish (symmetric key algorithm) in my product and which will be shipped outside US. Reading Sun's documentation I am bit confused and I am not sure if the jce package is going to be available outside the US.
Has anyone used the default available symmetric key algorithms in the JCE package (javax.crypto.*) and faced any export control issues ?
Please let me know.
Thanks
RT
Here is a sample code
String ks = "123456789123456";
kb = ks.getBytes();
SecretKeySpec key = new SecretKeySpec(kb,"blowfish");
Cipher cipher = Cipher.getInstance("blowfish");
// Initialisation of cipher object for Encryption.
cipher.init(Cipher.ENCRYPT_MODE, key);

1. the issue is rather an import issue for some countries, than an export issue for US as far as you use jre>=1.4 .
you can read the
'Downloading the "Unlimited Strength" Jurisdiction Policy Files'
section of
http://java.sun.com/products/jce/javase.html
2. The restricted (defualt) shipped version already covers Blowfish if you mind that.
3. I use Blowfish with restricted (default) version of JCE in applications deployed in europe and have not heard of customer complaining sofar: they are supposed to use webstart or jre1.5.

Font export issue

When I export my InDesign files (CS5) to pdf, some of the fonts in the graphics become rectangles. I use FontEpxlorerPro, and I can see all the fonts are actie in that program. Does anyone know what is causing this?

You would have to be much more precise and tell exactly what fonts, what system, what export settings and so on.
Mylenium

SWF Export, no font showing in Acrobat and zoom border problem (Acrobat & Reader) - Indesign CS6

Hi Everyone,
If anyone could help me on this that would be great, I've spent hours on the forums and manuals to no avail.
I'm making an interactive PDF brochure in Indesign for one of our new products and I'm having issues (actual or perceived??!!) with the SWF export and PDF creation. I'm placing animations and video in the INDD, exporting it as an SWF (with the text option as Flash Classic Text) and then opening the SWF (not importing to a word doc or anything, just opening the SWF) with Acrobat using the advanced options to import the video resources and to enable the content when the page is opened. I then save the file as a PDF. In the PDF everything works as it should, the animations, the buttons, the video plays and so on. Great.. hmm not quite.
The trouble I am having is that all the content of the SWF when viewed in Acrobat seems to be getting rasterised/flattened - is this correct? After the SWF is opened, Acrobat indicates no fonts in the fonts tab in the document properties so when the SWF is zoomed in Acrobat, or the saved PDF in Reader, the font gets pixelated and the document is not searchable/text can not be highlighted. The images are not selectable either - it is as if the entire page has been flattened to one image. Is there a way to stop this so that the SWF opened with Acrobat retains the font and individual images like a normal PDF? Do I have to open the SWF in Flash first to set some parameters or something? Is there something I am doing wrong when exprting the SWF from Indesign? I think I have tried about every possible export combination. When I open the .HMTL (exported at the same time as the SWF from Indesign) in a browser, the same happens. All the animations work but the text appears to be rasterised/flattened/not searchable. Sorry if I'm not using the correct terminology.
I have tried importing the SWF back into another new INDD and exporting that as an interactive PDF but then the video does not work. I suppose I could try exporting all the individual animations as SWFs, importing them all and trying to get them to work with the video but I can see that will take quite some time and does not seem to be a guaranteed solution from what I have read on the forums - video playback being the issue.
Another problem is that when the SWF, or saved PDF, is zoomed in Acrobat/Reader between approx 150% and 210% a thick white border appears in the document and the content is squashed into the middle creating a slightly pixelated and narrow page. When I zoom out from the page I get a small white line on the right hand border at around 70% zoom. Please see images. Does anyone have any idea why this is happening and what I can do to fix it?
On another, sort of related topic, my timing panel went blank yesterday and was not showing any animations in documents that it had been used to order and synch animations on page load as well as new documents. The panel was blank. I updated to V8.0.1 and the panel sprang back into life - hope that helps anyone else finding the same problem.
I am not very familiar with Indesign/Acrobat/Flash so I guess all the above could be what I'm doing or I could be asking really dumb questions - apologies from a newbie.
Best,
Emily

Hi All,
I have now pretty much solved all the issues by creating the SWF in Flash rather than Indesign. I would advise anyone looking to create an interative PDF with animation and interactivity to go with Flash from the start. While Flash is a little more involved to create the same effects as Indesign, the extra time taken will ensure a more controllable and better looking PDF in terms of text quality, scalability and so on. Plus you will not spend days trying to get video to work along side imported SWF etc in Indesign. One of the best controls in Flash is being able to set the stage.scaleMode for the document so the PDF still looks crisp when zooming, no white borders etc. So, create the .fla, export to .SWF, open the .SWF with Acrobat, modify the advanced settings to enable start on page load and save as a PDF. If you don't know Flash, I didn't a couple of days ago, watch a couple of tutorials on Youtube.. buttons, tweens, embedding video and you'll be ready. Don't be put off by ActionScript, there are really handy Code Snippets in CS6 that do all the heavy lifting for you.
Sorry Indesign!
Best,
Em

Crystal XI R2 exporting issues with double-byte character sets

NOTE: I have also posted this in the Business Objects General section with no resolution, so I figured I would try this forum as well.
We are using Crystal Reports XI Release 2 (version 11.5.0.313).
We have an application that can be run using multiple cultures/languages, chosen at login time. We have discovered an issue when exporting a Crystal report from our application while using a double-byte character set (Korean, Japanese).
The original text when viewed through our application in the Crystal preview window looks correct:
性能著概要
When exported to Microsoft Word, it also looks correct. However, when we export to PDF or even RPT, the characters are not being converted. The double-byte characters are rendered as boxes instead. It seems that the PDF and RPT exports are somehow not making use of the linked fonts Windows provides for double-byte character sets. This same behavior is exhibited when exporting a PDF from the Crystal report designer environment. We are using Tahoma, a TrueType font, in our report.
I did discover some new behavior that may or may not have any bearing on this issue. When a text field containing double-byte characters is just sitting on the report in the report designer, the box characters are displayed where the Korean characters should be. However, when I double click on the text field to edit the text, the Korean characters suddenly appear, replacing the boxes. And when I exit edit mode of the text field, the boxes are back. And they remain this way when exported, whether from inside the design environment or outside it.
Has anyone seen this behavior? Is SAP/Business Objects/Crystal aware of this? Is there a fix available? Any insights would be welcomed.
Thanks,
Jeff

Hi Jef
I searched on the forums and got the following information:
1) If font linking is enabled on your device, you can examine the registry by enumerating the subkeys of the registry key at HKEY_LOCAL_MACHINEu2013\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontLink\SystemLink to determine the mappings of linked fonts to base fonts. You can add links by using Regedit to create additional subkeys. Once you have located the registry key that has just been mentioned, from the Edit menu, Highlight the font face name of the font you want to link to and then from the Edit menu, click Modify. On a new line in the dialog field "Value data" of the Edit Multi-String dialog box, enter "path and file to link to," "face name of the font to link".u201D
2) "Fonts in general, especially TrueType and OpenType, are u201CUnicodeu201D.
Since you are using a 'true type' font, it may be an Unicode type already.However,if Bud's suggestion works then nothing better than that.
Also, could you please check the output from crystal designer with different version of pdf than the current one?
Meanwhile, I will look out for any additional/suitable information on this issue.

INDS PDF export issue

Hi,
Exporting large document from InDesign takes significantly long time in InDesign CS6 server. Our document has minimum 1200 page needs to be exported to PDF. It takes around 12 minute to export with "smallest file size" preset. Our requirement is to export quick PDF rather then smallest size pdf.
Can some one suggest best setting to fastest PDF export from InDesign. Here is PDF export settings that we use as alternate to "smallest file size" ?
//Basic PDF output options.
            pageRange = PageRange.allPages;
            acrobatCompatibility = AcrobatCompatibility.acrobat6;
            exportGuidesAndGrids = false;
            exportLayers = false;
            exportNonPrintingObjects = false;
            exportReaderSpreads = false;
            generateThumbnails = false;
            includeBookmarks = false;
            includeHyperlinks = true;
            includeICCProfiles = true;
            includeSlugWithPDF = false;
            includeStructure = false;
            interactiveElementsOption = InteractiveElementsOptions.doNotInclude;
            //Setting subsetFontsBelow to zero disallows font subsetting;
            //set subsetFontsBelow to some other value to use font subsetting.
            subsetFontsBelow = 0;
            //Bitmap compression/sampling/quality options.
            colorBitmapCompression = BitmapCompression.AUTO_COMPRESSION;
            colorBitmapQuality = CompressionQuality.LOW;
            colorBitmapSampling = Sampling.BICUBIC_DOWNSAMPLE;
            colorBitmapSamplingDPI = 100;
            thresholdToCompressColor = 150;
            //colorBitmapSamplingDPI is not needed when colorBitmapSampling is set to
            //none.
            grayscaleBitmapCompression = BitmapCompression.AUTO_COMPRESSION;
            grayscaleBitmapQuality = CompressionQuality.LOW;
            grayscaleBitmapSampling = Sampling.BICUBIC_DOWNSAMPLE;
            grayscaleBitmapSamplingDPI = 150;
            thresholdToCompressGray = 225;
            //grayscaleBitmapSamplingDPI is not needed when grayscaleBitmapSampling is
            //set to none.
            monochromeBitmapCompression = MonoBitmapCompression.CCIT4;
            monochromeBitmapSampling = Sampling.BICUBIC_DOWNSAMPLE;
            monochromeBitmapSamplingDPI = 300;
            thresholdToCompressMonochrome = 450;
            //monochromeBitmapSamplingDPI is not needed when monochromeBitmapSampling
            //is set to none.
            //Other compression options.
            compressionType = PDFCompressionType.compressObjects;
            compressTextAndLineArt = true;
            cropImagesToFrames = true;
            optimizePDF = false;
            pdfDestinationProfile = "sRGB IEC61966-2.1";
            pdfColorSpace = PDFColorSpace.RGB;
            //Set viewPDF to true to open the PDF in Acrobat or Adobe Reader.
            viewPDF = false;
Many thanks in advance
Mac

I've redrawn it all and placed in new images and now its starting to do weird stuff like make the images disappear as well as making part of the transparency 20% (as set by me) but then making another section of it 100%.(See below - top one is correct, bottom is incorrect). I would agree with you that it may just be an issue with the file, except its happening across multiple computers. There's not really any chance its a dud version of CS5 is there? Its all legit so no real reason why it wouldn't be.
Override Master Pages fixes it, but this is pretty disappointing if I need to have to do this every single time as it makes the master pages on half useful.
We do have CS3 actually and I opened it in that, exported it as a .inx but same issue with elements missing - the stroke around the outside disappeared.
Could it be anything to do with bringing across elements from Illustrator? Although the top element is appearing fine, and the bottom transparent element is a copied item so shouldn't be an issue. And the image disappearing - there's no real reason for that.

InDesign CS4 PDF Export Issue

Hello everyone,
I'm new to Adobe and this forum so if I screw something up, please let me know.
My System:
Intel Core 2 Duo E7500 2.93GHz, 3GB Ram, 7200rmp 320GB HDD, XP Pro SP3
Adobe Master Collection CS4 full installation.
My Issue:
Intermittenly, as I export an InDesign document to PDF my font gets rendered improperly. I have included screen shots of both exports below:
Above is the correct way the font I use should look when it's exported (Grotesque MT Std Light).
Below is the other way the font looks when I export it.
You can clearly see that the bottom block of text is darker and more jagged, almost as if there are two layers of the same text.
The problem is I only have one layer of text!
I imagine there must be some checkbox somewhere that I either accidentally check/uncheck with a mistype (I type fast and irratically, so sometimes I hit keys I didn't mean to) or accidental combination of CTRL+.
Has anyone else experienced font-weight issues like I have?
I would appreciate any insight regarding this matter. Thanks in advance for your help.
~da newbie, tjthart10

Transparency on the page? Looks like the type was perhaps rasterized during transparency flattening.
Rule #1 is to put type at the top of the stack when there is transparency, and it's a good idea not to flatten (export to Acrobat 5 or higher compatibility if possible) if it isn't absolutely necessary. Even if you move the type to the top you are likely to see an "emboldening" effect on screen and low res printing when there is transparency on the page.

Keynote 6.0.1 pdf export issues

When I "export to PDF", it seems that any style change (font family, weight, style etc) within a paragraph in a text box causes all the text after the style change to disappear in the pdf export.
Example:
[begin text box]
Lorem ipsum dolor sit amet, consectetur adipisicing elit.
Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
[end text box]
In the export, it would say:
[begin text box]
Lorem ipsum
Sed do eiusmod tempor
[end text box]
Any idea why this is happening and how to fix it?

I have the exactly the same issue on a brand new MacBook Pro running 10.9.1 (2.6 GHz / i5) and Keynote 6.0.1 (1486). It's beyond irritating.
Have you found a work around?

Exporting Issues (font)

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