Exporting Issues in Premiere Elements 11

In the program Premiere Elements 11 my video looks perfect, all my images are aligned and put in the exact way I want them to be but when I go to export it it moves the images and messes up the end result. I don't know what to do to make it export correctly, I've tried it multiple times in multiple different option it give me but it just won't export it right. What I've done is edited a person so they're pure black (shadow like) and put a white border around them (altering them with Eight Point Garbage Matte) but it gives me this.
In the Program
When Exported
Please if I can get help soon that'd be most appreciated because this video is need for the play we are going to put on at school next week. In fact we first big practice is tomorrow and we really need to to practice with the video.

Kayla P
Please give the following information....
What is the project preset that you (manually) or the project (automatically) sets as the project preset.
If you do not know, please tell us what you see for Edit Menu/Project Settings/General and the readings for
Editing Mode, Timebase, Frame Rate, and Pixel Aspect Ratio.
What are the exact export choices and settings for your Timeline content....Publish+Share/ then what?
If Publish+Share/Computer, then what? And when you make the choice, do you use the default settings
or customize the preset under the Advanced Button/Video Tab of the preset?
Let us start here and then decide what next.
Thank you.
ATR

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Freeze issue in Premiere Elements 3

Hi,
We are trying to solve an issue with Premiere Elements 3 for a customer.
Yes, I know it a very old version, but it is just a home user & it has been working fine for him. He last used it several months ago with the same hardware & all worked fine.
Now when he goes to use it again it basically freezes up. If you turn the camera on it pops up asking the application to use. If you select Premiere Elements it opens up the window with "capture device offline" & doesn't seem to respond to any mouse clicks. If you go to task manager & end the task (often get a message Premiere is not responding), go into Windows Movie Maker this works fine - you can even control the camera (start, stop, etc).
If you start Premiere with the camera turned off you can seem to navigate around menus, etc no problem (until you turn the camer on & try to capture).
Consequently I assume that the hardware is OK. Because Premiere Elements worked before I presume that maybe an update or some new application is stopping it from working, but I'm not sure what it is.
Here is a summary of the system specs:
Win XP Home SP2
Premiere Elements V3.0
Sony DCR-HC96 (also tried their old Sony DCR-TRV355E but this gives the same symptoms)
Firewire (onboard Asus P5N-E motherboard)
Any thoughts would be greatly appeciated.
Gary.
Perth, Australia.

Hi Bill,
Thanks for your assistance.
I tried all of the items you mentioned, but it still gives the same result.
Interestingly once it freezes if I go to task manager & End Program (the only way to close it) I can go straight to Windows Movie Maker & it works perfectly - I can even control the play, stop, etc.
Whilst this sort of proves it isn't hardware, I had a spare firewire card so I disabled the onboard card & put in the new card - but the problem is still the same.
The next thing I have tried is to install the trial of Premiere Elements 9 (the customer is happy to buy this if it solves the problem), but the symptoms are basically the same. With the camera turned off, the software seems to work well & I can go in & out of all the menus. Once I turn the camera on, the device appears in the pull down list (something like MS DV ...) but none of the buttons (eg play, etc) work & it sort of freezes up & task manager says its not responding.
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No sound in exported .mpg - Adobe Premiere Elements 9

I have an audio/video project that plays fine in Adobe Premiere Elem. 9, but when I export as MPEG or WMV file, there is no sound. I'm 99.9% sure it's not my export settings as I've exported on these same settings hundreds of times before with no issues. One thing I can think of is that an error regarding "scratch disks" pops up when opening the project, and I've attached the screen shot. I don't know how to fix that - if someone knows, I would appreciate the solution! I've also attached screen shots of my timeline, project settings and export settings. I'm not extremely advanced with the computer, so if you could provide any explanations in simple terms, that'd be appreciated! thanks!

bobo12312
Thank you for the screenshots to supply details related to your Premiere Elements 9 project with the audio export issue.
I am in the process of studying the information from your screenshots. While I am doing this, could you post a screenshot of the Scratch Disks under Edit Menu/Preferences/Scratch Disks so that I can see where each is directed and how much free hard drive space is at the location for each.
Preliminary Questions about your screenshots
Your Second Screenshot...
Why are the gray tabs of the Work Area Bar not spanning the whole Timeline content?
The above screenshot is from 10, but it shows the principle of the Work Area Bar gray tabs and them spanning the whole Timeline content.
Third Screenshot...MPEG Export
I would consider the Pixel Aspect Ratio = Square Pixels instead of Widescreen 16:9. But, my primary question here is what is set under the Multiplexer Tab. Is the DVD or None dotted? If None, then please use DVD choice. Your source appears to be 1920 x 1080p24 but you are exporting as 1920 x 1080i25. Do you want to export 1920 x 1080p24? If you do, I can tell you how to do that using preset = HD720p25 and customizing the preset under the Advanced Button/Video Tab of that preset.
Let us start here and then compare notes to resolve the no sound in MPEG export. We will consider the WMV export next. Do you get sound in the export if you make a QuickTime export choice instead of Windows Media and MPEG? Do you have the latest version of QuickTime installed on your computer along with Premiere Elements?
Please review and consider. Do not hesitate to let me know if you need for me to clarify any of the above. I will re-write on any points that you are not clear about.
Thank you.
ATR

Exporting for Adobe Premiere Elements

Hello-
I need to send a few HD (1440x1080) clips to someone who will edit them using Adobe Premiere Elements. My sequence is ProRess422 HQ. Does anyone know if I can export a .mov file leaving it in ProRess? If not, can anyone suggest a good encoding method.
Thanks

If he is on a PC he can read the pro res files but not create prores files
same true if he's on a mac and does not have FCP on that machine.
apple makes available the decoder free of charge on their website for mac or PC
If they have to come back to you for you to edit further there will be an issue.
the cleanest way for him to output to you if they need to come back is animation codec.
they will need to be rendered in FCP. The other is sequential files tiff or targa if he's on a PC
drop them into a sequence that is set up for pro res and render that out which will get you back inpro res fairly cleanly

Canon Vixia HFM40 video quality issues in Premiere Elements 10

Hi,
I am trying to edit video from a Canon Vixia HFM40 camcorder in Adobe Premiere Elements 10 on a Mac, but the video playback and the exported video has quality issues. Playback is not smooth when there is a lot of movement in the picture. It looks similar to interlacing issues, but there are no horizontal lines when the video is paused. Any ideas on how to solve that would be be much appreciated.
Here are the specs:
Video Format (Canon's XFP mode):
- AVCDH MPEG-4 AVC/H.264
- Resolution: 1,920 x 1080
- Bitrate: 17 Mbps
- Frame rate: 60i or 30p (problem occurs in both instances)
- File extension: MTS
Workstation:
- Fall 2010 27" iMac, quad core 2.93 GHz Intel Core i7
- Mac OS X Lion 10.7.2
- 12 GB RAM
- Adobe Premiere Elements 10.0
Project Preset: AVCHD Full HD 1080i 30 (several other presets had the same result).
Thanks.
Ralph

OK, I've been doing some more research and I think I found the problem. The choppy picture is due to Premiere Elements and VLCs inability to properly de-interlace the 60i video. It gets played back in 30p, which does not create horizontal lines, but it is a lot more choppy than the native 60i, especially when there is a lot of movement in the picture.
I verified this theory by installing the latest VLC beta (from http://nightlies.videolan.org/) and playing back my source MTS file with De-Interlacing set to "On" and De-Interlacing Mode set to "yadif (2x)". Those settings did not work with the current official relase of VLC (1.1.12). The 1.2 VLC beta is not fully functional yet and I am not getting consistent results, but when I play that video several times, then after about 3 or 4 tries it plays back perfectly smooth, just like it is when playing back the native file from the camcorder connected to the HDTV via HDMI.
That also works with video exported from Premiere Elements 10 with preset AVCHD M2T - H264 1920 x 1080i 30.
The video is still choppy when played back in Premiere, but that does not really matter, since the output file produced by Premiere can be played back with VLC (assuming that the final build of VLC 1.2 can handle the files correctly).
-> Hunt: thank you again for your help.
Ralph

Edit column issue in Premiere Elements 9

Is there an issue with the Edit Column feature in the project window of Premiere Elements 9?
When I add a Description or Comment column, changes are not saved when I close and reopen the program.
Also, I cannot write any text in these columns to describe my videos (if I click on the space for writing comments, it just opens up a window to view the video) whereas I was able to do it with version 4 and earlier.
I am using the trial version before buying and would like to know if the purchased version has this problem or not and if it can be fixed?

I could be mis-remembering, but I think that Steve Grisetti has confirmed about what you indicate. I do not know if this was some sort of change in Adobe's thinking, and they did not clean up after themselves, or if this is just a Bug, that needs to be addressed.
Personally, I would file a Bug Report, with the full details, and hope to get a fix in the works.
Also, if I am mis-remembering, I am sure that Steve G. will correct me.
Good luck,
Hunt

Video editing & playback issues: Adobe Premiere Elements 8

Hello all,
I have made several attempts at transfering HD video files from my camcorder to my PC and then editing.
When I try to play the transferred file, it is a little choppy and then gets worse as I edit it.
Here are my specs/config:
System:
HP Pavilion a6720y
Windows Vista 64 bit
NVIDIA GeForce GT 440
AMD Phenon 9550 Quad Core 2.2Ghz
6GB RAM
640GB SATA drive, 7200 rpm
Camera:
Sony HDR-XR150
Editing Software:
Adobe Premiere Elements 8
I copy the video files from the camcorder to the computer via USB 2.0.
When I connect the camera directly to the TV the video plays without any issues. So I know the AVCHD files are "good" and I suspect they are also possibly "good" on my hard drive, but just cannot be played or edited appropriately for some reason.
One input I received was that due to the nature of AVCHD files, I should convert the video to "I-frame codec" and then edit. Can Adobe Premiere Elements do this?
Any other thoughts/ideas?
Thanks for any help.
D

6GB RAM
PE version 8 is 32bit, so is not using all of your ram
640GB SATA drive, 7200 rpm
I edit AVCHD (with PPro) with THREE hard drives
My 3 hard drives are configured as...
1 - 320Gig Boot for Win7 64bit Pro and all program installs
2 - 320Gig data for Win7 swap file and video project files
When I create a project on #2 drive, the various work files follow,
so my boot drive is not used for the media cache folder and files
3 - 1Terabyte data for all video files... input & output files (*)
(*) for 4 drives, drive 3 all source files & drive 4 all output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Has Adobe solved the crashing issues for Premiere Elements 10?

Hi there,
I've been using Adobe Premiere Elements 8 for about 2 years now. I do like this program and appreciate it being quite a straight forward, uncomplicated, video editing program. One thing which really annoys me about it, however, is its constant tendency to just crash when I import and move around *.jpg images using motion tracking, or just dragging something around the screen. For example, I film myself walking into a room with my hand pretending to hold a balloon. I then import a *.jpg image of a balloon into the shot and move to position it in my hand as though it's really there.
My intention is to edit the balloon image to follow my hand while I'm in the room and, while I could use the motion tracking feature, I prefer to edit frame by frame, or else the *.jpg image doesn't always line up properly with what it's following (it's close enough, but I prefer doing it myself).
Whenever I move an imported *.jpg image on the screen, it obviously becomes blocky for a moment until you wait for the image to become clear (I think pixilated is the right term, but am not certain) or unblocky (ie curved edges, which moved and became square, become curved again).
What Premiere Elements 8 has been doing on my computer (which has an i5 processor, more than enough memory and so forth) is to crash out of the program when I drag an image across the screen.
It has helped to move a picture slightly, wait for it to become clear, then move it slightly again, but this still has a tendency to cause Premiere Elements to crash out.
CAN ANYONE tell me, please, if Adobe Premiere Elements 10 has this or similar issues because this problem alone is driving me crazy?
Advance thanks.

Welcome to the forum.
Many users felt that PrE 8 was a very weak release (kind of like Adobe's version of MS's Vista OS), but most users, with properly setup and tuned computers, find that PrE 10 is a very stable build.
For the issues with PrE 8 crashing, I would see this ARTICLE. It starts with a checklist on setting up PrE and the computer, for best results. Then, it goes into many tuneup tips, for both the computer, and the OS. Finally, it lists links to help with troubleshooting.
Good luck, and hope that something in the article helps,
Hunt

New Nvidia driver to resolve crash/quit issues in Premiere Elements 8.

For Nvidia users, there is a driver update that will fix both of the following issues:
Premiere Elements 8 does not restart after closing on Windows
Frequent and inexplicable crashes with Premiere Elements 8
To resolve these issues, you should update your GPU (graphics card) driver to version 195.81 or higher by following the steps below.
1.      Identify which GPU driver you have by right clicking on the Desktop > Properties > Settings and in the Display field it will be displayed.
2.      Go to http://www.nvidia.com/Download/index.aspx?lang=en-us and download driver for your GPU card. Its size varies from 80 to 120MB depending upon the GPU card model.
3.      After the download is complete, run the driver install Installation. This should take less than 2 minutes.
There are no known issues that the latest driver update will cause.
***If the update steps shown above do not upgrade your system to version 195.81 or higher, then you may need to download the driver directly. Use the link below only if the steps above do not update your driver to 195.81 or higher. The download page for Vista and Windows 7 is located here:
http://www.nvidia.com/object/win7_winvista_32bit_195.81_beta.html
http://www.nvidia.com/object/win7_winvista_64bit_195.81_beta.html

I was having crashes so I installed the new driver. Crashes are gone (so far).
However, now a piece of video media (in a pre-existing project) displays with the red "media offline" error. The thumbnail in the media listing in PE8 is correct.
I can see the video in file manager, and it plays fine from windows media player.
If I try to import it again, I get the error "The import reported a generic error".
Win7 64bit
PE8
Help!

Exporting .MP4 in Premiere Elements 12

I've been searching for the correct way to export a file to .MP4 without having poor video quality or dropped frames. I've used the IPad Widescreen High Quality option and even the AVCHD .MP4 - HD 720p 60 option. The first produced a low video quality and the latter dropped frames.
I'm exporting to MP4 to post to youtube. I'm not sure if quantifying that helps, but yeah. Any sort of insight is greatly appreciated!

Cove
To get off on the right foot with this, what are the properties of this .mp4 source that you are bringing into a Premiere Elements 12 project?
What computer operating system are you running Premiere Elements 12 on?
I am looking for video and audio compression, frame size, frame rate, interlaced or progressive, pixel aspect ratio, duration for starters.
Based on these properties, what have you or the program set as the project preset for the project?
Based on the information that you supply, I will comment on the YouTube choices I would make for the best quality result for the upload to YouTube. What is your intent:
a. export your Timeline to a file saved to computer hard drive and then upload that file to YouTube at the YouTube web site
b. upload your Premiere Elements 12 Timeline to YouTube via Premiere Elements' Publish+Share/Social Websites/YouTube?
Your choices may be forced (limited) by the Premiere Elements....Social Website/YouTube limitations of 2.00 GB/15 min.
Looking forward to your follow up.
Thanks.
ATR

No audio in exported video from Premiere Elements 9

I have Premiere Elements 9 and the audio works fine in my editable files in Premiere, but when I export the video directly to YouTube or to a file, the sound completely disappears. I have tried several different export settings and nothing seems to work. The sound is just gone. Any ideas why the audio works in Premiere and not in the finished files? How do I fix this? Thank you!

Welcome to the forum.
There are two places that one must choose Audio in Export/Share settings: initially, with checking Export Audio & Export Video, and then with the Multiplexing Tab, where the method of combining the Audio & Video into one file is chosen. This is the point usually missed. What is your Multiplexing Tab set to?
What happens if, when you chose Export Audio & Export Video, and set the Multiplexing to "DVD," or anything but "None," and then Export/Share to a folder on your HDD? Do you get muxed (Multiplexed) Audio & Video in one file then?
Good luck,
Hunt

Issues running Premiere Elements 8

Open Premiere Elements 8 and all I get is a grey screen. Unable to start a new project or open old one.

A.T. Romano
Q: What is your issue....when you get the grey screen, do you have media on the Timeline? If you have media on the Timeline, what are its properties?
Is this a "it worked before but not now" or "it never worked before" issue?
A: I launch Premiere Elements 8.   I get the Screen which has Organize, New Project and Open Project buttons. If I select the New Project Button Premiere Elements 8 starts to load. Then I get the software home page with the New Project Dialog box. Enter Junk as the name and hit OK button. Nothing happens. The dialog box goes away and I’m left with the PRE8 form with the back bar at top with the menu in it and a greyish screen below. Almost all of the options in the different menu’s are not avaialbe. Ender File, New Project, Open Project and Recent Projects are available. Select Open Project, and pick project from list and get message; “Projects created with Adobe Premiere Pro and Adobe Premiere Elements are not compatible. Please use the appropriate application to open this project.”
The usual drill questions for Premiere Elements 8 users
Are you working from the 8.0.1 Update of the program?
Do you have the automatic Background Rendering and AutoAnalzyer features turned Off?
Have you looked at the issue with and without "Enable GPU Playback" enabled in preferences?
A:
Yes, using 8.0.1
I think I do have this turned off. But can’t get to Edit – Preferences to turn Background Rendering on.
No, but can’t open preferences.
Q:
What computer operating system is your Premiere Elements 8.0/8.0.1 running on?
How many video cards/graphic cards does your computer use, 1 or 2. Whatever the case, is the video card/graphics card driver up to date
according to the web site of the manufacturer of the card(s)?
A:
Computer information.
Manufacture – Dell
Model – Studio XPS 9100
Processor – Intel Core i7 CPU   Memory – 9 GB
Operating system – Window 7 Home Premium 64 bit – Service Pack 1
Display adapter - ATI Redeon HD 5670 Driver Date 5/17/2010   Driver Version 8.740.0.0 Per Microsoft, update version not available. However, went to web and updated version to 13.251.0.0. Issue still happens.
No Import Updates available
7 Optional updates installed – retested issue and it’s still happening
1 card.
Please let me know if you require additional information.
P.S. I did try to uninstall and re-install the software, but that made no difference
New information;
When I launch Premiere Elements 8, there are three options;
Organize
New Project
Open project
The last two don't do anything and give me the empty software screen. The first one does seem to open the software up correctly. I am able to get to the menus including Edit - Preverences this way.

Exporting Video from Premiere Elements 7.0

My students and I are having a lot of trouble exporting video onto a miniDV tape when I am done editing. I was wondering if I was doing something wrong because it seems to stop in the middle of exporting just about every time. It does it on 3 minutes projects and 10 minute projects. It's really bad when I have to export more than 10 minutes. It usually takes hours to export video and it's very frustrating because I have to keep redoing it over and over. Please help!!!

Hi, Stan. Yes, I did see and respond to your private question.
As for Tune Up, I may check it out, at your recommendation. I'm always interested in new utilities.
I wouldn't worry about it "downgrading" the priority of Premiere Elements to Normal. Not unless it affects the program's performance for you. That is, after all, what it is by default.
If Tune Up is doing as well as you say, the program may run just fine in Normal priority!

Installation issues with premiere elements 10

I am trying to re-install premiere elements 10 on my PC. I have windows7. I keep getting an error message at the end of install saying that there is an error in installing shared technologies... It's never done this in the past and disc is fine. Help

Hi,
It seems like you are trying to install a wrong package. There are different versions for 64 bit and 32 bit versions of operating system. Can you let us know which Operating system are you working on so that we can suggest a correct version.
Regards,
Anushree

Those Having Startup Issues with Premiere Elements 4.0

After a long night, spanning many hours and lots of swearing, I got round a problem that SOME people may have with Elements 4.0 or other versions.
My problem was that the program would not start. It would say "Adobe Premiere Elements has stopped working" then "Windows is trying to look for a solution"
I LITERALLY tried everything, but it still would not work.
Finally, the problem was Quick Time. If Quick Time does not work, it may clash with Elements and cause it not to work. DELETE, Quick Time. You maye have to go to program files and do this manually, then use the uninstall program to permanently do so. Once this is done, then Elements should be up and running.
Yeah, I know...NEED an update.

Welcome to the forum and thank you for the report. QT is one of the elements that we usually mention early on, as PrE relies much more heavily on it, than most users think. They are mistaken that it is only used for MOV and MP4 Assets, and that if they do not have those in a Project, QT is not in the mix - it is.
As for versions, I am still on PrE 4, but will likely upgrade, if for no other reason, than so I can better help folk here.
Appreciated and good luck,
Hunt

Exporting Issues in Premiere Elements 11

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