Exporting PDF to Word Doc not working

I need assistance with my PDF to Word Export process. Is it not allowing me on the options. Please advise, thanks!

Hi,
I checked your account.
You got duplicate subscriptions those are in 'Pending Status'.
Once it gets confirmed i will cancel it.
Regards,
Florence

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null

I am trying to convert a PDF to Word doc-- it worked previously but now it won't-?

Trying to convert PDF to Word doc--- was able to do it before but now nothing shows up when I click on the downloaded file

Hi asjoseph,
It sounds like you're reporting two different problems--is that correct? One, that you're unable to convert using ExportPDF, and another that you're trying to open or convert PDF? Is that correct?
For the first issue, make sure that you're signed in to the ExportPDF service. You can log in directly at cloud.acrobat.com/exportpdf.
For the second part of your question, please tell me a bit more about where that error is occurring, and what steps you're taking before the error appears.
I look forward to hearing back from you.
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Hi SIMETRE
Try Converting the file again....
Check your Word program

Help with Export PDF to Word doc

I subscribed to export PDF. I am signed in. I click on convert to Word doc and it looks like Adobe is doing something. Then I click on view converted files and it keeps taking me to the subscribe page!! I feel like Adobe has just stolen $23 from me!!!!!!

Hi dou,
I just checked your account, and it looks like you should be good-to-go. If you're still receiving a message about subscribing, it's likely that you just need to sign in to the service. From the ExportPDF website, click Sign in at the upper-right corner, and log in to the service with your Adobe ID credentials. Now, when you click ExportPDF, you'll be prompted to select PDF files to export, instead of being asked to subscribe.
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Hi i just bought tyhe product Export PDFs to Word and Excel . but ni only sussace conver the small file ,the large file such as n3000kb ,it can't work, please tell what can i do now thanks

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I bought the pdf to word doc converter subscription and the transaction went through and worked the day i got it. Now it tells me i need to subscribe and wont convert. what to do?

I bought the pdf to word doc converter subscription and the transaction went through and worked the day i got it. Now it tells me i need to subscribe and wont convert. what to do?

Contact Adobe Customer Care - click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

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Exporting PDF to Word Doc not working

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