Exporting Recipient cache (Unknown error)

Dear Friends,
We followed these steps.
File> Open & Export > Import/Export > Export to a file > Outlook Data File (.pst) > [email protected] > Finish.
It looks fine till 5 minutes but when it comes on "Recipient cache" then it gives an error as "Unknown error"
OS- Windows 8, MS Exchange Server 2013
Thank you!

Hi,
I am afraid the issue is more related to the Office client side. You can ask it on Outlook forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Thanks,
Simon Wu
TechNet Community Support

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Premiere Pro export issues. Unknown error messages, extremely slow export times, strange I/O & disk usage

Hello,
I'm hoping I can start getting answers to some big issues I've been having running Premiere pro. I've had similar issues with CS6 but it seems like with CC and every recent update, the problem hasn't been resolved, its even worse.
The main issue I have is seeing the 'unknown error' message everytime I try to export a file. I'm working with RED footage. When I turn off the CUDA support, I can export without the error but my export time goes from a few minutes to sometimes hours in the render time!
I've looked through pages and pages of forums and there are so many people saying the same thing, with millions of opinions of what the problem is. Regardless, the only thing I tried that worked so far is turning off the CUDA support.
Now something I recently noticed, is that the difference isn't the GPU usage, I still show GPU being used at 500mb or 1gb out of the 2gb that it has (GTX 680)
The strange thing is without the mercury playback option, I'm seeing that disk usage and I/O go way down to kbs from a very high number. This would make sense why I'm seeing such huge changes in render times even though it still shows my 6 core CPU maxed out and ram over 40gb out of 64 that are installed.
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Best way to get a real answer is go to the Tweaker's Page, download the most recent PPBM benchmark test, and run it. It's a folder that has a resource monitoring/logging program and a PrPro project with files that is short but HEAVY in effects, both AE and PrPro, so it tests all parts of a system's capabilities from disc in/out to GPU capability/use to CPU, fsb, RAM, you name it ... and after sending that back in you get a complete report on where your computer did well and what the choke-points were.
Also ... over on the Hardware forum is the place where the techies amongst us hang ...
Neil
Tweaker's Page ...
http://ppbm7.com/index.php/tweakers-page
Hardware Forum ...
https://forums.adobe.com/community/premiere/hardware_forum

Fix nonstop LR 1.1 errors "an error occured while exporting" and "an unknown error occured"

I downloaded Lightroom v1.1 & imported images. At least lightroom 1.1 could import images without crashing due to "out of meoory errors".
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"An error occured while exporting", and no image created.
Or constant "an unknown error occured" while trying to view and develop.
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OK, I accept one fact. Lightroom is alpha or beta-ware and not in any way ready to be sold for public use.
Adobe suckered me for $199 for Lightroom. If Adobe will refund my money I will buy future Adobe products. If not, I am finished with Adobe.

With your attitude, I'm not surprised...if you want help, porvide the basics needed for troubleshooting-you know, OS, system version, what kind of files, what kind of HSs, where the images are being stored...otherwise, kindly buzz off. This is a User to User forum so the only people seeing your attitude is other users and we get kinda tired having of useless posts cluttering the boards. And your's is nothing but useless.

Unknown error compiling movie - tiny sections export fine - no one bad clip

This week I've been dealing with a huge pain exporting a 6 minute video on my retina macbook pro. The sequence is 720p 24fps (23.976) and contains a mix of 720p & 1080p (scaled) AVCHD footage, a couple of 1080p GoPro shots, some 1080p time-lapse clips (quicktime h.264) and some mp3 files.
Earlier I was having trouble with playback in premiere, but by replacing one bad clip and rendering the rest in small chunks I am now able to play back the sequence with zero issues within premiere.
However, when I go to export the whole movie, or even a significant chunk, either the system starts spinning its wheels partway through export or I get "error compiling movie - unknown error."
The workaround I have found when that happens is to restart premiere (often having to force quit) and then try to export a smaller chunk. (Restarting seems to be necessary after an export has failed). Sometimes the chunks become ridiculously small, but there is no one clip or section that won't export if the clips are small enough. I have also tried cleaning the media cache trashing the preferences, neither of which have changed anything.
Even when I export using the sequence settings of the sequence (which has already been rendered and plays fine within premiere) the problem persists.
My first question is: how can there be an issue exporting a video with identical settings to a sequence that has already been rendered and plays back fine?? Am I wrong in understanding that no conversion is required in that case? Clearly there is something about the process that I don't understand.
My second question is, if no one clip or clips are to blame, are there any likely culprits in my system? Is there perhaps a less time-consuming workaround?
Finally I want to ask: what good does it do to allow users to put different types of media into one timeline if they can never export it?!?!
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So, I ran into this the first time recently. I discovered it when I copied an adjustment layer for quick grading with an RGB Color Corrector and Color Balance effects in it from a rehearsal cut of a short film.The effects worked fine and rendered out without issue. I imported the sequence into my 'final' cut so I could reuse the titles and adjustment layer. I copied the adjustment layer to the new rough cut of the final sequence and ran into this error when I tried to render it, but only after applying the adjustment layer. I found that if I turned off the Color Balance, the sequence rendered fine. I found that if I moved the Color Balance above the RGB Color Corrector, the effect of the RGB effect completely disappeared AND it rendered correctly (both effects turned on) - so reversing the order worked, but effects were weird. I also found that if I added ANY non-GPU accelerated effects to the RGB Color Corrector that I'd get the same compile error (unknown).
I went through and deleted clips until I got to 0 on the timeline, added a new one back on, and it still wouldn't render. So, I created an entirely NEW sequence, copied all video and audio (not adjustment layer) from the original failing rough cut of the final sequence, and pasted it into this new sequence. I also copied the adjustment layer again from the rehearsal cut into this new sequence and it is rendering just fine.
HOURS WASTED DOING THIS! It would be awesome if Adobe actually tested their products before releasing them instead of forcing us to do it for them. My project consisted of about 30-40 different clips and audio, all from the same DSLR (Nikon D810), nothing fancy, two effects in an adjustment layer applied to the entire sequence, and Premiere couldn't handle it. Given this and some of the comments I read while troubleshooting this on this forum, gives me pause in trusting Adobe products for any real work that has a deadline (unless, of course, you build in the required Adobe testing time into your budget).
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Skipped or bad frames causes "Unknown error" while trying to fuse or export as...

Hi. So, I'm trying to fuse footage from my Canon xf305 -to- an H.264 Youtube HD 29.97. I've successfully done this many times before, but this, one, particular clip has some problems. WithIn the roughly 10 minutes of this clip there are 4 small sections that the footage (video portion) seems to stall onto a still frame. This lasts literally for mabe 5 frames or so, and then the video continues. other than that the clip plays fine on the timeline, It's almost undetectable, but when I try and export out to any other format, Premiere gives me an "Unknown Error" about halfway through the export/fuse. What's Up With That?
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First thing I'd recommend is deleting the Cache files. Go to Edit>Preferences>Media... and take note of their location on the hard drive. Then close down PP and use Windows Explorer or Finder to delete those files. When you reopen your project, PP will rebuild those files.
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http://forums.adobe.com/thread/1369263?tstart=60

Updated to Premiere CC 2014, now I can't export. Error - unknown error.

Hello -
I recently updated my Premiere Pro to the 2014 version. I opened my project in the new 2014 release and kept editing, but now when I want to export I can't. It fails every time at the beginning of the export and then gives me "Error - unknown error"
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help!
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Hi,
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Did you try to export it through the Media Encoder?
Thank You
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Can't EXPORT or RENDER in PREM CC!! "Error compiling movie. Unknown Error."

I am using PMW200 MXF files alongside 5D MKiii files - I finished the edit and went to render/export and it won't let me do either! I can't get the edit out of the software and I have a deadline in an hour.
I only bought the software today (have been using the trial version and I am just coming from FCP 7 - I get this error:
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Hello Bill
The Adobe KB Article (http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering -or.html ) does not answer the question asked, because the end of the error message is "Unknown error" which is not listed in this article.
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- close Adobe Premiere Pro (CS6 or CC, same error),
- reopen Premiere Pro and reload the project,
- resume the render.
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My GPU is GTX 570 with 1280 MB VRAM and the render are only full HD (H.264 1920x1080i).
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My actual system :
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- MoBo : Intel DX58SO2,
- RAM : 24 GB,
- GPU GTX570 with VRAM 1280MB (Nvidia driver allways up-to-date),
- HDD : RAID 10 with four WD 1002FAEX (7200 tpm, 64 MB cache),
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Regards
Jacques

Exporting Sequence Unknown error

Impossible to export sequence, I keep on getting the message "Error compilling movie. Unknown error."
I even tried to export in batches, it still does not work.
The sequence is under 5 minutes with mix camera footage: GoPro, Iphone, MPEG4, MXF files.
Working on a MAC PRO 2 x 2.66 GHz Dual Core Intel. 16 CB memory.
Editing with Premiere Pro Cloud CS6. Editing mode AVCHD Square pixel 23.976 fps matching the MXF files.
I had previously exported another sequence of shorter length just fine. (it was a minute long) but this one is a no go.
I took out the majority of effects I had created which were all done with CS6 (repo, resize, etc.. ), still getting the same message. Started new project, new sequence, etc.. Same issue.
Project was previously edited on another computer, on a PC, and the names of the folders and the clips were modified on the drive (from the original folders which do not exist anymore) I had to relink the footage clip by clip to keep the original description, and yet sometimes when I shut down the program, the clips go unlinked, and I have to start again.
I am just trying to export for Youtube.
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In my experience, having mixed content (codecs, resolutions, frame rates) does not cause encoding to fail.
Your graphics card is not supported for PPro's GPU acceleration, and new drivers will not change that. For the purposes of your current encoding problems, being able to enable GPU acceleration is not likely to fix the issue. In fact, it's more likely that GPU acceleration would cause the problem, so I was going to recommend switching to software only had the GPU been in the mix.
Here's what I'd try:
Clear the project's cache file in case one of them is the fly in the ointment. You'll find them at the following path (unless you set a custom path for this project): /Users/<USERNAME>/Library/Application Support/Adobe/Common
Download the trial version of PPRO CC, load your CS6 project, and try to encode. It's possible that you're hitting a problem that was fixed in 7.x. Be advised that if you make any edits to the project in 7.x, you will not be able to open the new version of the project in CS6.
If neither of those measures work, then the best bet is to try to isolate the cause of the encoding failure. I do this by dividing the sequence: 1st half/2nd half; or video-only/audio-only; or if there are multiple tracks, disable one at a time.

When I try and export from pages to word I get an unknown error. No font issues that I know of.

I used to be able to export documents from pages to word. Things seemed to have changed after Lion. Whenever I go to export to Word, I get "an unknown error has occurred". I tried all the font solutions found on here and everything is validated and I don't think it's a font issue. It's a brand new document with Helvetica as the only font.
Thanks, chadrs

I'm unaware of such change.
May you send the Pages document to my mailbox ?
Click my blue name to get my address.
I would check the way it behaves on my own system.
This way we would know if the culprit is the doc or your system.
You wrote "I tried all the font solutions found on here and everything is validated and I don't think it's a font issue."
Must I understand that you trashed the fonts cache file dedicated to iWork ?
If you didn't (what I assume), trash it for see.
This file is :
<startupVolume>:Users:<yourAccount>:Library:Caches:com.apple.iWork.fonts
For safe I repeat that under Lion, to reach this Library folder we must press the option key while opening the menu "Go to" to be able to trigger the menu item "Library".
Yvan KOENIG (VALLAURIS, France) mercredi 14 décembre 2011 21:36:02
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer w

I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer working and although upload completes, the URL takes you to a "Forbidden - do not have permission to read this file" page. Lightroom is changing the permissions of each file to 000 instead of 644 for index files and 755 for all others. How can I change the permissions settings in Lightroom?

I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer working and although upload completes, the URL takes you to a "Forbidden - do not have permission to read this file" page. Lightroom is changing the permissions of each file to 000 instead of 644 for index files and 755 for all others. How can I change the permissions settings in Lightroom?

'Unknown Error' while exporting a document as '.DOC'

I'm using Pages '09 on a Mac Mini running OS-X Lion. I have a 66-page document, originally a .DOC file which I modified and am trying to convert back to a .DOC file. When I try to convert it I get a warning dialog which says: 'An Unknown Error Occurred'.
I searched these pages and found that a number of people reported this and managed to fix it by solving some sort of problem with fonts, but I could not understand what people said they did to fix it. So I made a duplicate of my document, removed the last 30 pages, tried to export, got the error. Removed the last 15 pages, etc. until I found the page which was causing the problem.
Doing this I found two problem pages. The first one had a style called 'Body Bullets' which was using Helvetica 10 point. I changed it to Arial 10 point, but it did not solve the problem. So I deleted the style and used a built-in style called 'Bullet' which I redefined to use Arial 11 point. That worked.
The next problem page had a small section in Arial 10-point. I changed it to use 'Body' style (which I had defined earlier to use Arial 11-point) and now the whole document can be successfully converted to .DOC without errors.
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Hi
Here I have no problem with these fonts :
For Doing this I found two problem pages I used Helvetica 10.
For The next problem page had I used Arial 10.
I was able to export without any kind of problem.
It would be a good idea to scan your fonts with FontBook.
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Yvan KOENIG (VALLAURIS, France) mercredi 18 janvier 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k
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Premiere CS6 Unknown Error in Rendering & Export

Hello,
this is an ongoing problem that persisted on any version of Adobe Premiere Pro I worked with, including CS5,5.5 and the latest 6.
I am stuck with a feature film on a CS6 Timeline, getting an Unkown Error during rendering and Media Encoder exports.
I get the same error if I attampt to create a new trimmed project with Project Manager.
I am aware that this is one of the most common problems in this forum, and before opening a discussion I tried everithing I could:
- Replace the media at the point of the error/crash (even though the error seems to happen randomly in dirrerent portions of the timeline)
- Disable MPE
- Reset Secutity and permission on files
- change hard drive
- Create a new sequence
- Disable second monitor
I have to bring an export of my film and a new trimmed project by tomorrow to a color house and I am currently stuck.
I managed to render the entire timeline before exporting. Redering would stop randomly, generating the same "Unkown Error in Copiling Movie".
Although I rendered the entire timeline by creating different IN-OUT with the work area selection.
After a long and tetious rendering process I managed to have the entire timeline "green" and ready to go.
I figured that this way the exporting process would have been successful. Unfortunatelly not.
I switched to Premiere Pro for its ability to edit R3D media, but what's the point if we cannot export the project? And neither trimm it to a file that I can give to a colorist?
Here some details of my workstation and source media:
- MacPro 12cores 64Gb ram
- Internal 6Tb raid for source media
- 4Tb Dulce Scratch drive
- Editing 4K and 5K R3D Media natively
If anyone found a solution to this problem, please help.
Thanks

Hi Neonhigh,
If you are going to color correction, why do you need an output? Aren't they color correcting the native files?
I need an output as reference for the VFX department, I need an output for the sound designer, I need an output for the producer, I need an output for myself and to send to my girlfriend. The question I should ask you is, why shouldn't I need an output?
What's wrong by exporting my timeline in a format that is not r3d files for reference and production management?
I was talking about color correction only, as they usually only need the native files. Of course, an output would be necessary for all the other things you mentioned. Nothing wrong with that.
Neonhigh wrote:
If you need an output for some reason, why are you rendering at all?
As I explained I simply rendered because the software was having several random "Unkown" problems in exporting. I though rendering and exporting a file matching the timeline settings would have solved those annoying Unkown Errors, giving me at list an export based on the render sttings.
Problem is that PPro CS6 fails also to render the timeline, and I needed to break the process in 30-40 segments in order to achieve a complete rendering.
Rendering in Premiere Pro is primarily for playback, and not necessary for output. In fact, it's a waste of time in most cases. Render files are typically not used for an output unless you explicitly want to do so. Typically they are lower resolution "preview" files that you don't want to use.
Regardless, you should have no trouble rendering sections of your Timeline. Are you updated to Premiere Pro CS6 (6.0.2)?
Can you try an export without rendering?
I wish PPro CS6 was reliable enough to allow me to simply export.
I still did not solve the problem. Several people from the redusers forum are trying to help me as and they all ran into the same issue.
Currently this are the issues:
- PPro does not render the entire timeline
I'm trying a test project right now and so far it is rendering OK. Can you point me to the reduser forum post where people were giving you assistance?
- does not output the entire timeline (if not chopping it in 12-15 parts)
I'll test that, as well. You should not have to segment the sequence in order to get an export.
- Project Manager does not trim the project to pass it to over post prod facilities.
Sorry, the Project Manager will not consolidate every media type. It will copy, however. This would be a feature request or bug report: http://www.adobe.com/go/wish
Beside questioning me with why I want to render or export my project,
Not questioning your capabilities or talents, I just wanted to know what you wanted to do, and why. Typically, most people don't render as much in Premiere Pro as they do in other NLEs and I was wondering why you needed an export to go to color correction. That's all.
Many users in this forum (as well as on the entire internet) experienced th same Unkown Problem:
http://forums.adobe.com/message/4661398
There could be many different variables which can cause that error. The troubleshooting doc you found addresses many of those. I will add the "Unknown Error" warning to the document.
There is no "single fix" for this problem, I'm afraid, and these are our opinions and solutions on the matter.
A legitimate gripe would be that the error is too generic, and I would agree with you there. The error should contain more details about how to remedy your issue. Please make a feature request for more descriptive error dialog boxes: http://www.adobe.com/go/wish
I will also mention it to the product team.
I understand that, being an "Unkown Errror" Adobe does not have a iniversal fix, but please don't ask me why I want to output my timeline.
Again, I was only asking in the context of color correction. Of course, you want an output for various reasons.
I've written up your bad experience in my case notes and I'll do my best to get you some better answers to your questions. You definitely should not have to jump through hoops to render or export a .R3D sequence.
Neonhigh wrote:
Here is a temporary fix for who runs into this problem:
Yesterday, after trying everything I could think of I simply exported an XML, opened it in Final Cut Pro and exported all the files and formats that I needed. No Unknown Errors.
Thanks for the workaround. I'll add it to my notes.

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Hello !
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Other than using the version that works, as VikingOS suggests, look for any distinguishing features or objects that may be common amongst the files that won't convert. Particularly Tables which seem to experience the most problems.
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Hm-m,
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Exporting Recipient cache (Unknown error)

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