Exporting SAP report to Excel 2003 - cannot use Excel icon

Good morning folks
We have recently installed Excel 2003 and since then we are unable to export reports from SAP (eg ad hoc query) directly into Excel by clicking on the Excel icon - a blank Excel screen is displayed. Any assistance please.
We are still able to export to Excel by clicking on the Print Preview icon and then clicking on the Excel icon.
many thanks
Dawn

My users misled me! They were not exporting directly to Excel at all but instead to Excel embedded in the SAP Gui! I have managed to get them to do this again by changing the security settings on Excel as follows: Tools > Macro > security settings - changed from Low to Medium and ticked both boxes in Trusted Publishers.

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Exporting SAP report to Excel 2003 - cannot use Excel icon

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