Exporting to media encounter

Cannot export to media encoder - on two different comptuers, os = Vista 64, the other windows 7. On vitsta, ame stops working; on widows 7, tries to use temp folder....
I would like to avoid the seeminly endless problems, fixes, and time people have spent on this problem.
Randall Martin
[email protected]

The majority, even here, are not having problems. Either enjoy your exalted status or supply details: Some suggestions and answer at least the 16 questions at the end of the Wiki article.

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Premiere Pro CC not queuing exports into Media Encoder CC

I try to make this simple...
standard export from PP CC to ME CC
File -> export -> media, then hit queue.
Media encoder opens and just sits there. Left it for hours to see if anything would ever happen, and nothing ever did.
I've restarted the programs and machine dozens of times and that does nothing.
I can still export from PP CC.
I have no CS6 products left on my box.
I also tried to open the project from Media Encoder and load the sequence that way with no luck.
Thanks for the help!
On a Mac Pro
Premiere version 7.0.1
Media Encoder version 7.0.1.58
Adobe Creative Cloud for Teams Member (so it's licenced and updated to the fullest)

rforgaard wrote:
I had this exact same problem, and I figured out the solution in my case. I know the original problem report is ancient, but there are recent replies, so I am adding my solution here. I spent untold hours figuring this out, so hopefully this will save someone else some time.
There can be other causes to this problem, I'm sure. I'm just telling you about what fixed this problem for me.
Just to clarify, here is the symptom: Running Windows 8.1. Standard export from Premiere Pro CC 2014.2 to Media Encoder CC 2014.2, using File -> Export -> click Queue. Media Encoder opens and just sits there. Premiere Pro is hung and has to be forcibly terminated.
I spent countless hours on this. I thought I had messed up my computer's configuration somehow, so (believe it or not) I re-installed Windows on a freshly formatted hard disk, re-installed Creative Suite, same problem. (I can't believe I wasted all that time; I feel like a dummy.)
I finally narrowed it down to a very simple test case with a very tiny one-clip sequence that is less than one second long. Same problem.
It turned out to be a problem in the Premiere Pro project file itself. I suspect that a small file corruption somehow snuck into the project file, that was completely invisible. In that clip in my project, if I removed the "Vocal Enhancer" effect, the problem with exporting to Media Encoder went away. If I then re-added the very same "Vocal Enhancer" effect, the problem was still gone. It must be some small corruption in the ".prproj" file that went away when I removed the "Vocal Enhancer" effect and re-added it again.
NOTE: I DON'T think that there is some kind of bug with the "Vocal Enhancer" effect. I don't think this problem has anything to do with "Vocal Enhancer" per se. It is just some kind of small generic corruption in the project file. When Premiere Pro tries to export that sequence to Media Encoder, the problem occurs. It was just a coincidence in my case that removing and re-adding the "Vocal Enhancer" effect made the problem go away.
BOTTOM LINE: If you find that you have this bug where Premiere Pro hangs when exporting to the Media Encoder queue, try the following: Create a brand new project with a single clip in it, and export it to the Media Encoder queue. If that works, you know that it is not a problem with Premiere Pro in general; it's a problem in your specific project file. Once you've made this determination, make a copy of your original project file, and remove clips from the project until the problem goes away. Keep narrowing it down until you find the clip(s) that are the issue. Then, try removing and re-adding any effects on those clips, or even removing and re-adding the clips themselves, to fix the problem. Eventually, by removing and re-adding a specific effect or clip to your project, the problem will vanish (hopefully). It's just a matter of narrowing down which half of your project the problem occurs in, then which half of that half, etc., until you have it narrowed down to one clip or group of clips that need to be removed and re-added.
Having said all this, it is a bug that ideally should be fixed so someone else doesn't spend untold hours trying to figure out the problem. To that end, I create a tiny ZIP file that just has project file and the single media clip needed to reproduce the problem, along with a small description "READ ME.txt" file that explains the very simple steps to reproduce the problem. I have submitted this as a bug report to Adobe using their official online bug report form at www.adobe.com/cfusion/mmform/index.cfm?name=wishform along with a link to the ZIP file so they can download and reproduce the problem.
If anyone else is curious about reproducing this same bug, you can also download the small ZIP file if you want to. I guarantee it doesn't have any viruses or anything - it's just two small files to reproduce the problem. To download the ZIP file containing that project file, media file, and "READ ME.txt" file, you can get it at www.forgaard.com/files/PremiereProBug.zip.
I hope this saves someone some time. This one sucked up a zillion hours of me chasing apparitions.
I was having a problem with exporting a sequence to AME. PPro would freeze and I would have to force the program to close. This was on a project where I was just running out a bunch of interview clips for the director to look at. One of them had a audio effect (DeHummer) on it, and it was the one that was giving me troubles. I selected the audio and right clicked then "Render and Replace" then it would export to AME with no issue. Thank you for your well written response to this thread. While it may not have fixed the OP's issue, it did help with mine....
Thanks,
Phil

How do I export on Media Encoder CC and play on Premiere Pro CC without affecting the export?

I can export on media encoder and play on Premiere at the same time if I save my project > Close premiere pro > open Media encoder > import premiere pro sequence > start export > and open my project on premiere again.
But I`m having some issues with the playback quality (sometimes it stop and the audio starts getting out of sync), and the export gets slow.
Is there anything I can do to export and play at the same time?
I need the full quality of preview.
Working with codecs XDCAM HD 422 and ProRes 422 on Mac Os X 10.7.5 (2 X 2.66 GHz Quad-Core Intel Xeon) wiht 24GB 1066 DDR3 RAM
Hope u guys can help.

You can just queue up the export right from PP, start the encode and then go back to PP to continue working. No need to close anything.
Doing this will slow down the export process, as PP will steal whatever resources it needs to run, often pausing AME to do so.

Exporting to Media Encoder crashes Premiere Pro CC 2014

Greetings,
I am experiencing a problem with premiere off and on. Right now it is an on problem. When I am exporting from Premiere Pro CC (and CC 2014) it will intermittently crash Premiere. I have tried this with several different audio and video formats (AVI [Lagarith and uncompressed], WAV, H.264, MPG2, AAC, etc). At the moment, every time I go to export to queue it locks up and hangs on the "Preparing data for export..." Media Encoder Launches and then it just freezes. I get "Problem Even Name: AppHangB1" over and over. Sometimes a full restart will fix this temporarily and sometimes it goes away for a long while. I managed to get a few sequences exported and then it just kept freezing on every PP CC restart.
Here are my system specs:
Premiere Pro CC (up to date)
Win 7 64bit (up to date)
i7 970
24GB Ram
NVIDIA 470GTX (driver up to date)
3 x 1.5TB internal
4TB internal
3TB internal
12TB RAID 5 via USB 3.0
USB 2.0 and 3.0 drives
FireWire audio device (M-AUDIO FireWire1814)... although, I am not using it for playback. It is connected.
Footage is from C100 H.264 .MTS, H.264.mov from 7D, and H.264 .MOV from iPhone.
All stock video plugins with a few third party audio plugs.
This problem happens with and without third party plugs, but it happens that this project uses them.
I have chatted with Adobe help twice about the matter and nothing has come of it. Log out, log in = same. Restart = same (sometimes), create new user account = same, and so on. The only thing I haven't done is completely re-install premiere, which seems a bit overkill. One of the reps said he would get back to me in a few days after he watched the issue via screen share. Never heard back.
I get the sense that this has something to do with PProHeadless.exe not launching or not running properly. When the crash happens on a fresh restart of PP CC 2014 PProHeadless is not running. I can start PProHeadless and it will send sequence to media encoder. When I try to export another sequence from the same project it crashes and I see another instance of PProHeadless launched.
Also, once the projects are exported to Media Encoder, I can encode them to any format with no problem. The problem is getting the sequences there!
Is there anything that I am overlooking here?
Thanks for the help!

Hi
Premiere pro cc 2014 8.0.1 (21) build
Encoder CC 2014 8.0.1.48
I use CC for Teams so it updates all the time.
Again when I tried to use it today by letting premiere open it by sending an output into Queue it crashed both Encoder and Premiere.
In order to shut down Encoder and Premiere I had to go into Task Manager and "End Process Tree" on everything adobe I could find because just ending Encoder did not work it would not close. I remembered that years ago when Premiere would crash we had to end a photoshop process. I found photoshop open even though it was not "alive" on my task bar. I had used it yesterday but had closed it. I also had to close dynamiclinkmanager.exe *32 as well as one of the three Adobe CDF Helper.exe*32. They popped back on but Encode closed and then I got a message that Premiere needed to close and did when I clicked the button to let it close.
After all this I re-opened Encoder by itself and checked the Preferences finding that Import Sequences Natively option was again checked.
By the way for me, "Launch AME manually, then drag the sequence from PPro's Project panel to AME's Queue (or to a preset in the Preset Browser). That uses a different code path than the File>Export>Media workflow." won't work most of the time because I do live events of panel interviews that may run 2 or more hours. I need to break them down to chapters for the web
Also I know this isn't part of this problem but I and many others would still love dynamiclink to work to Encore because the DVD is not dead yet. The current work path is a drag.
Looks like some programers and engineers have some work to do.
Thanks
Dennis
My computer:
Self built PC windows 7 Professional 64 bit Build 7601 SP 1 I use auto update so it is up to date.
ASUS P6x58D Premium Motherboard
Intel (R) Core i7 930 @ 2.80 Ghz
Installed Memory 12 GB
NVIDIA GeForce 9500 GT
NVIDIA GeForce GTX 580
2 Apple Monitors and a HP full HD Monitor
With a BlackMagic Intensity Pro Capture Card

Premiere cc 2014 don't let me export thru media encoder its stop and close the software after few min

premiere cc 2014 don't let me export thru media encoder its stop and close the software after few min

Peferling... I have a positive update! I went to the area that typically made things die. I noticed it was at the tail end of where I inserted a sequence into another sequence. I also noticed I had three tracks in that section with graphics. So I copied all the tracks from the inserted sequence... then removed the inserted sequence and re-inserted the actual tracks. At this point I no longer had an inserted sequence. I then simplified the three tracks of graphics into one. Re-applied my transitions and did last tweaking. I once again tried exporting as H.264 HD... et voila! It worked! Something must have been breaking it.
For now I'm okay and have been able to export into other formats. I want to thank you so much for your input. Regards, Nelson

Premiere Pro freezes after exporting with Media Encoder

So I'm running the latest version of CC.
Mac Pro, OSX 10.9.2, 8-Core Xeon, 24GB RAM, ATI Radeon HD 5870 1GB
I've got a very simple and straight forward timeline. After sending "Exporting Media" via queue to Media Encoder, everything exports fine. But after returning to Premiere, it has become impossibly slow--practically frozen. No crash, no error message, just takes about 60 seconds for any clicks to register. I click save project, and the saving progress bar does not visibly progress, yet it seems to actually successfully save the project, because closing and launching premiere, the file is saved up-to-date just fine.
So for the past few days, I've been saving --> export/queue timeline --> quit premiere --> allow queue to complete --> then relaunch premiere... Of course, this is only a temporary work around.
Now, if I "Export" the media only without queueing in Encoder, it does fine and premiere remains stable and normal.
Ideas?

Exact same problem here, plus exports are slow
Specs
latest CC
OSX 10.9.2
3.4GHz Core i7
32Gb 1600MHz DDR3
GTX 680MX GPU
4TB Thunderbolt GRAID, footage/project files
3TB USB3 Seagate for cache
1TB Apple for system

Clips exported with Media Encoder from AE are choppy (CS6)

Hi!
I'm using Media Encoder (6.0.3.1) to export clips from AE (11.0.4.2) so that I can work with them in PPro (6.0.5).
In Media Encoder I go to add AE composition and I've tried the YouTube HD 1080p 25 and the Broadcast HD 1080p 25 presets (the latter creates a much bigger file but I don't think the file size is the issue - for example, the biggest clip of approx. 1 mintute is 276MB).
The curious thing is that most of the clips that are exported are fine, i.e. they play back fine - the problem is that some of the clips go slow or choppy towards the end of the clip. So the last couple of seconds will be choppy. It basically looks like the frame rate isn't quite right.
Once exported from Media Encoder, I import them into PPro to do some more work - the problem with the clips is apparent when I play the original file in VLC (for example) or in PPro. So it seems like the problem occurs during the export from AE. When I export the video containing the AE clips from PPro the problem is obviously still there (wishful thinking on my part). I use AE just for keying and making some basic titles, nothing massively complex.
I had some problems with RAM preview in AE before, in other words, it wasn't playing the clips back in realtime and the exported clips with the problem look exactly like that (i.e. looks like the frame rate isn't right). I deactivated Enable Disk Cache in AE (Multiprocessing was already deactivated) and now I can play back clips ok in AE using RAM preview - even the ones that go choppy towards the end when they are exported with Media Encoder play back fine in AE.
Could Media Encoder be going back to some previous render files saved somewhere on my system and could that cause some of the exported clips to go choppy?
I'm new to Adobe so I'm just guessing here and I don't want to go about and delete stuff that might not have anything to do with this problem. As I've adopted the computer I'm working on from my predecessor and it's had several users since, the system is a bit of a mess and there are files all over the place. Empting the Disk Cache doesn't actually delete anything for example.
I'm really stuck here because I can't finish the projects I started working on with AE.... I would appreciate someone's input!
Many thanks in advance!
My system specs:
Intel Core i7-3930K, 3.20GHz, 16GB RAM, 64-bit operating system, GeForce GTX 680, Windows 7, Creative Suite CS6
Before using Media Encoder to export clips from AE I was just relying on Dynamic Link between AE and PPro by the way and that made all of the clips choppy for the whole duration (this was before I solved the RAM preview problem and I haven't checked if a working RAM preview would make a difference to dynamic link). So Media Encoder nearly solved the problem. I posted this original problem on creativecow (http://forums.creativecow.net/thread/2/1045810) but no one has gotten back to me about the new issue unfortunately.

Thanks for your reply!
I tried using Quicktime with PNG and it created a big file (1.18GB for a 1 minute long clip) that doesn't play back nicely in PPro unfortunately. But I then tried rendering the clip using a lossy format, H.264, in AE and it's playing back ok in PPro! I will just do that for the rest of the clips and hope that this is finally resolved. Many thanks for the tip!
Out of curisoty, do you know what might be causing the problem when I use Media Encoder?

How to export the media player for imported .flv video to stage ?

Hi,
I wonder if I can export the media player ( to the .SWF) without making my own using action script and buttons ....
When I hit Ctrl/Enter I get a very good player along with video but when I export the player is gone (only video is there).
There must be a setting for this I hope ?
I'm using flash / xml too for thsi web site.
thanks!

resize both the Stage and the FLV component to the
appropriate size.

Premiere Pro CS5 fails to export to Media Encoder CS5

Hello all,
I'm working with Adobe Premiere Pro CS5 Version 5.0.3 on two 64 bit Windows 7 computer systems (laptop and desktop). On my laptop everything works fine and has for some time. We recently installed CS5 on this desktop (new computer). Using the same settings that I use on my laptop, I can encode video by going to File->Export->Media and selecting Export. However, if I chose to Queue the media into Adobe Media Encoder version 5.0.1 it fails to work. Media Encoder opens properly, and the progress bar for exporting the media goes to 100% and disappears like it should. At that point no file appears in the queue. Any help as to what is happening? I'm not receving any error messages that could give me a hint...
Thanks!

Hi Bill,
Thanks for the response. Due to the intermittent nature of this problem I wanted to test more thorougly and can confirm that the files are PCM at 44.1Khz. The error message is, "The file format is not supported", and IIRC the files opened fine in Flash (which will be explained later). Audacity successfully opens the files.
I have resolved the issue and discovered exactly where the 'fault' lies.
Adobe determines the file type by it's filename - rather than using methods in Cocoa library or by looking at the RIFF header. My files are titled, "yyyy.mm.ddName" (Reason/Record does not automatically add the extension in this case), however some files were titled "yyyy-mm-ddName.aif". The former (with periods) would result in the filename extension being truncated from the file's name, but the file 'Kind' is still identified as an "Aif C Audio".
On OSX, any file with an unknown extension should also have it's file type checked using the Cocoa Library since the OS does keep record of the file type that can (and should) be used by applications.
A fix to this in the code is that under OSX, the Cocoa Library file methods should also consult the file type - given that many programs on OSX may happily save without explicitly using an extension in the file name.\
Flash (which didn't yield this problem) may have additional code to ascertain the filetype by seeing if it recognizes the data (given that Flash interracts with streammed data that would not have a file extension).

Imovie and exporting to media browser

After reviewing many posts am I correct in these statements?
1. From iMovie11 you should not export to iDVD, but rather media browser, to burn a movie to DVD because the quality will be better.
2. When exporting to Media Browser it is pointless to go higher than "LARGE" becasue a standard DVD does not go higher that the "large" resolution.
Question: is it better to Export higher than large if you are watching on computer or connecting to TV to watch?

Out of Range Error
As I only got
• miniDV tape Cameras - interlaced SD-Video
• and a small still Camera with sort of movie function 30fps 720p I think
and as far as I know - iMovie HD6 is not so keen on Progressive material (Hopefully I'm totally wrong in this)
So I set it to do DV
One more reason is that
• DVD is as Standard = Interlaced SD-Video
• iDVD does the down scaling of HD-material badly
So I keep the line from Camera to DVD as intact as possibly (goes for the Sound too - Never .mp3 or other alient formats - I only use .aiff 16-bit 48kHz or .aiff 16-bit 44.1kHz (from Audio-CDs) and from iTunes I go via Export out to a standard Audio-CD (.aiff) and use the files on this)
By doing so - I've very few problems in my DVD makings.
Yours Bengt W

Exporting to Media Browser & Chapters etc

Hi People,
I just finished editing my wedding video in iMovie 08 and everything looks great. I need to add chapters so that my relatives can skip to different locations in the movie. I read that the only way to add chapters is to add it to the media browser and then send it into garage band.....create the chapters there and then export it to iDVD. I tried this with a short test movie with only about 2 minutes of footage and it works fine. When I try to add my wedding video to the media browser it starts off and says it will take about 350 minutes to export...it exports for a few hours and then fails with an error (I think the error code might have been -43 but cant remember..and refers to startup disk, I think being too full..)
My wedding video is huge.. being 3 hours the raw files were about 50 or 60 gig. I have done all of my editing from an external drive that has about 70 gig free and ideally this is where I would want to export the finished movie to. I do not have more than about 6gb left on my MacBook Pro...
1: Is there a way to make chapters without using media browser?
2: If media browser is the only option for chapters how can I get media browser to use the external drive when it is exporting.
Thanks - Justin

1: Is there a way to make chapters without using media browser?
Yes. Garageband should be able to chapter any QT compatible video you can bring into it whether brought in via the Media Browser, the Finder, or "drag 'n dropped" from the desktop. Further, the Media Browser employs H.264/AAC compression as the export default, so while the files are small, it can take hours to compress very long files. You could, for instance, export your project to your hard drive via the "Using QT" export option to a less compressed format such as DV or AIC to your 70 GBs space with an AIC/Linear PCM probably requiring 30 plus GBs or a DV taking closer to 40 and I would normally expect this export to be quicker than H.264/AAC. However, if you still prefer the H.264/AAC built-in preset, use the "Export Movie..." option to select the same size file using the same Media Browser settings, but place the file on your external drive where you want it.
2: If media browser is the only option for chapters how can I get media browser to use the external drive when it is exporting.
Media Browser files are stored in a folder within a project's "package." Since these files are stored on the start-up drive by default and there is no user preference to relocate them, I would not normally recommend the average user attempt to set up the console workaround described elsewhere in this forum when so many other easier solutions are open to you in this case.
ADDITION NOTES: Don't know if you are burning to dual-layer device or not. (I.e., iDVD will not write a single-layer 3-hour DVD.) If not, you will need to consider burning you DVD content in two parts or using an alternate allowing longer burns and use of AC3 audio rather than iDVD's PCM.

Serious error when Exporting to Media Encoder Premier Pro CS4

Hi I have a 64 bit HP7900 16 GB memory and Vista Home premium edition
I have taken the automatic upgrades and it has completely screwed over my Premier Pro CS4 making it unusable.
I decided to co back to version 4 and installed everything again.
Now I cant export to Media Encodet.
All my driver are up to date and I am using scratch disks.
Error message enclose.
My business is now shout down can anyone please urgently help me
Thanks
Nick

A number of people have been bitten by an update bug. When updating to 4.1 some have been reverted to trial status, losing all MPEG capabilities. Mostly this is caused by having had a trial version earlier or a faulty installation to start with. The only workable solution is to completely uninstall, run the Clean Script utility 2 or 3 times, reinstall and then reapply the updates. Cumbersome and time consuming, but the only solution.
Look in the Adobe KB for info on the Clean Script CS4 utility.

Why will After Effects not export to Media Encoder?

After Effects cannot export to Media Encoder. I've tried to queue it within After Effects (nothing happens,) I've tried to import it from within Media Encoder (it hangs on a loading dialogue forever,) and I've tried restarting my computer. All to no avail. I've also tried multiple AE projects. And yes, I've made sure I am viewing the queue in Media Encoder. Any clues?

Ok.
Running Adobe Creative Cloud, latest versions on both After Effects and Media Encoder. As for render settings, I never get to that part. When I export to render in Media Encoder, nothing happens. Here are the settings for one of the compositions and projects I was trying to export:

CS4 Pro Export to Media Encoder has Audio, Titles, w/out Video

My Sequence is complete and looks great in the Program playback. I am exporting through Media Encoder and all goes well. I Media Encoder the Output looks great as well! The encoding takes about three minutes ends successfully. Yet, when I open the movie I have sound, titles all without video (black screen). I have tried many output formats including quitcktime & h.264 and different presets all with the same result. What's up?

Thanks for the assist! My Export Settings for my latest attempt:
Format: Quicktime / Preset: NTSC DV
Video: 720x480, 29.97 (fps), lower, quality
Audio: 48000 Hz, Stereo, 16 biy
DV/DVCPRO - NTSC
Anything else?

Premiere Pro CC - error on export through media encoder.

Hi,
I recently upgraded to Premiere pro CC. Everytime I try to export through media encoder the exports errors right at the end of the render.
It keeps prompting . Error - Disk Full. Thng is that I have 339 gig Available on the destination drive.
- I Cleared the disk cash.
- all the footage is Canon 5d Mk3 footage 1920x1080
- I've tried rendering H264 and mpeg2 footage .... It all errors at 99% stage
screen shot....
- adobe ... please help,
Duncan.

OK, So to be more specific it's hanging when I send it to Media Encoder Queue. I was just able to just do a direct export.
I found the article on permissions and that was not the issue.
I've made no changes to hardware and have done three projects with the same codecs, type footage, duration (1 hour range) with no problems.

Exporting to media encounter

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