Exporting to PDF from Illustrator ... a problem

Hi All,
I'm writing you as I have a small problem  when I export to PDF from Illustrator.
In Illustrator the size of the page is 21,51X34,71 ... but when I save in PDF the size of the page is 13X14
I have to save in PDF as the printer is waiting for the file.
Any help?
thanks a lot

thanks for your answer and ... please, sorry me about my less of information.
I'm using the illustrator CC and the operating system is Os X Yosemite.
I'm doing exactly .. like that: save As a copy >> PDF
and I'm using the Adobe Reader ... when the reader opens the file the property of the size page and the drawing change.

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