Exposed Wire on MagSafe Adapter

Hello community!
I've been very satisfied with all Apple products, and I feel I'll be an Apple customer for a long time. I've noticed cosmetics were not the best in all Apple products since I've got my first iPod (Video) a few years back when released.
I've acquired a black MacBook 13" as I felt the need of having a basic portable to carry my documents abroad. This was acquired around May 2008. By april 2009, I've noticed a small wire being exposed at the brick part of the AC Adapter. I didn't care that much since I thought it wouldn't matter. I came by to an Office Depot retailer (where I acquired my MacBook) and they told me adapters were not under warranty.
I then attempted to call numerously times to Apple, but as you probably know, support is normally handled through an Apple Store, which down in Mexico denied the adapter being under warranty.
I decided to live with it, until a few days back where the exposed wire burned out causing a great impact to what I thought could be dangerous NOT. I'm currently working for a formal Apple competitor, which would normally replace the adapter for being a safety hazard no matter the warranty status.
I'm in the need of acquiring an adapter, however, I'd like to know how these matters can be issued in the future when outside of the U.S. Probably is nothing, but negligence of an authorized Apple dealer almost caused an injury to my person. What can Apple do in future scenarios to avoid this situation?
I remark, there are no official Apple Stores down in Mexico and support line (as we know) is for those who pay an additional care package.
Thanks in advance!

I believe that had you addressed this issue when it happened in April 2009, you would have had better success getting a warranty replacement. Seeing that you decided to wait for a whole 14 months past your complimentary 1 year warranty, I don't think you have a much of a leg to stand on.
I believe you will end up having to purchase a new power adapter.
Next time, don't let it go past the warranty or purchase AppleCare.
Adam

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