Express appears to be fine but just won't work

I am still running 10.3.9 with my G4 ibook and until a couple days had no complaints about my airport express. The green light is on, all the bars are a go. Except, when I try to get onto the internet (using Road Runner), nothing loads. I don't even get an error page - it's almost like it doesn't know it can't get on. Like I said, everything looks fine (all systems go). I unplugged my express and was able to connect to the internet directly from the laptop so it's not a service issue. It's like it spontaneously just doesn't work. I've had the signal go out before and have reset it - this time is different because everything appears to be fine (I've unplugged it, etc, all the usual tricks). I would have expected to get an amber light or to be unable to access my wireless network (which I can do). Has this thing just died and I don't know it? Any words of advice/wisdom out there? Thanks!

Hi campo72,
I understand that you are having a problem with your wireless connection. Could you please tell me what operating system you running on your Mac? I suggest you follow the steps in this document for Installing the Printer Software for a Wireless Network Connection.
I hope this help, let me know.
Thank you,
I worked on behalf of HP.

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HT3893 I was able to get software updates on my iPad just fine but It won't work for my iPhone4

My ipad recognize that Im hooked to an aircard and updated new software just fine, but my iPhone 4 cant seem to do the same and Im trying to update it. How do I do so?

- Try going to Settings>wifi and change the DNS server to Google's 8.8.8.8.
- Also see:
iOS: Troubleshooting Messages
iOS: Troubleshooting FaceTime

When I start-up my computer it has a Flashing ? in a Folder. I removed the HDD as then plugged it in via USB and it worked, but just won't work with it inside the Macbook.

So, I just had a bit of a hurried train journey, two connections very close together, resulting in my laptop bouncing around a bit inside my bag (in a case). The Macbook was shutdown the entire time, but when I tried to start it up it came up with a flashing folder with a "?" in the middle of it after the start-up "bong".
I proceeded to remove the hard drive to check if it was okay, and it worked fine via USB into my iMac, so I am now running my Macbook Pro from a hard-drive that is completely naked outside of its shell.
What could have gone wrong other than the hard drive, bairng in mind that it is all working perfectly well with the hard-drive plugged in via USB. I was thinking it could be the ribbon cable that connects the hard-drive internally, however I had this replaced not long ago after a previous complete hard-drive failure, but that's a story for another time.
If anyone could help I'd be very appreciative, as my macbook looks ghetto as all **** right now, as I have the hard-drive sellotaped to the left of my trackpad.

If Apple was the one that replaced the ribbon cable, return it. If not, run AHT (Apple Hardware Test).
Using Apple Hardware Test to troubleshoot a hardware problem
Your issues might be caused by a hardware problem. Running Apple Hardware Test can help you solve this problem by showing you the faulty hardware.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold the D key on the keyboard before the grey starting screen appears.
Continue to hold the D key until the loading screen shows up. You should see a globe.
When AHT has loaded, select your Language and then press the Return (↩) key.
Select the Perform Extended Testing checkbox located under the Test button.
Press the T key, select the Test button, or press the Return (↩) key to start running the diagnostics.
Report any issues it shows in a reply.
I hope I helped.

Printer prints wirelessly fine but it won't copy

Just bought hp photosmart plus Series B210. It prints wirelessly fine but it won't copy. Press black copy or color copy on printer screen "and says Starting Copy..." but gets stuck there and does not copy. Have to pull out plug and plug in to reset printer. Have tried numerous times but unable to print. Help, please!

After several weeks of not finding answers here or elsewhere on the web - and after waiting for an iTunes 7.0.1 and getting it - I "gave up" and went to the Apple Store last night.
The Genius bar took my ipod, plugged it in to a mac, reached under the counter and handed me what they said was a NEW ipod (it was in a generic brown box with no accessories, cables, etc). I did not like that solution for two reasons. First, all of my family photos and videos were on my iPod and I did not like the idea that maybe those photos would turn up on the web someday. Second, it was a gift and had a personalized engraving on the back. When I pressed them on what they thought was wrong with my iPod they said it was not worth the time to figure out and they would just give me another one. Or I could ship in to Apple Support and they would send me a new one WITH the same engraving in a couple of weeks. I took the "new" iPod.
And, sure enough, when I connected it to my powerbook it was detected, the firmware was updated and iTunes synced all my music, photos and videos (and games).
The Genius bar people seems pretty sure that the problem was hardware (the port where you connected the USB cable at the bottom of the device). When I pointed out that it had been working fine right up until the day I upgraded to iTunes 7.0 and that it had not worked since they did not seem terribly interested.
So, my problem is "solved" in that I have a working iPod sans engraving.

I am trying to connect my macbook air through my led tv using hdmi but it won't work. I could not find arrangement option on my system preference. how do i make it appear again on my system preference so i can mirror it through my tv. thanks

I am trying to connect my macbook air through my led tv using hdmi but it won't work. I could not find arrangement option on my system preference. how do i make it appear again on my system preference so i can mirror it through my tv. thanks

Hi jenette,
If you are having issues using an HDTV via HDMI as an external display to your MacBook Air, you may find the following article helpful:
OS X: How to use multiple displays with your Mac in Mountain Lion and earlier
http://support.apple.com/kb/ht5019
(Note: You will generally only see the arrangement option in Displays when you are configured to use the external display in Extended Desktop mode; there is no arrangement in Mirroring as both screens are showing the same image.)
Regards,
- Brenden

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix. Any ideas. I have unplugged everything and waited but nothing helped.

Update software. If that doesn't work try resetting. Mine started working after the update.

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

I had the same problem. Here is what worked for me. Open the mail app and delete your exchange account (Settings > Delete Account). Then re-add your Exchange account. After this my Exchange contacts showed up again.

I just purchased the Magic trackpad but it won't work with my safari, what can i do?

I just purchased the Magic Trackpad but it won't work with my safari software, what can i do?

Make sure you settings are correct in System Preferences > Trackpad
Or System Preferences > Keyboard & Mouse then select the Trackpad tab.

I want to factory reset my MacBook Pro to delete EVERYTHING in there and start from scratch but it won't work! HELPP!

I have a MacBook Pro and I have A LOT of files in there which I don't need anymore. And it's too much to sit and do it one by one so I want to completely reset it to factory settings. I tried booting it from the OS X CD by holding C during startup but it won't work. It just gets stuck on the white or gray screen with the apple logo. Nothing else. I'm assuming that it's because the software version on the Mac is 10.6.8 but the boot disk I'm using is 10.6.3? But I'm not sure.
I also tried booting the CD with holding the option key and choosing the disk, same problem.
Opening Disk Utility while regularly logged in, won't let me delete.
Also tried changing the setting of what to boot in on startup, still gets frozen on the apple logo.
Please what can I do to fix this and delete everything?
Thank you in advance!

Clean Install of Snow Leopard
     1. Boot the computer using the Snow Leopard Installer Disc. Insert the disc into the
         optical drive and restart the computer. After the chime press and hold down the
         "C" key. Release the key when you see a small spinning gear appear below the
         dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, set the format type to Mac
         OS Extended (Journaled, if supported), then click on the Partition button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.

My front Facing camera just won't work It freezes everytime

My front Facing camera just won't work It freezes everytime

Please tell me that it has NEVER been jailbroke. If that's the case, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

Somehow my iTunes app has been put into the trash. How can I get this and all of the stuff that was in it back to my Application folder? I try to drag it out of trash, but it won't work.

Somehow my iTunes app has been put into the trash. How can I get this and all of the stuff that was in it back to my Application folder? I try to drag it out of trash, but it won't work.

Also, when I do try to drag it out of the Trash to put it back into Applications (on the Finder sidebar), it asks me to authenticate with the administration password. I enter it, and then a window appears saying that I can't do that because I do not have permission to modify iTunes. Please help.

My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date

My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?

If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972

Express appears to be fine but just won't work

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