Express drops out w/ change of computer. Why?

I moved my itunes library from an imac to my pro mac, and once on the pro mac airtunes drops out every 5 to 30 seconds. Why would this be? The firmware for the express is up to date. Why would wifi interference be any worse for the promac than for the imac. They're in the exact same location. This whole thing is driving me insane. Any ideas on what I should try?
Thanks,
Peter

I am having the same type of problem. I've had my Airport express for several years and it has worked perfectly. This morning it would not connect to the internet. It's impossible because every minute or so, the internet connection just freezes and I just sit there for about 10 seconds until it reconnects or gets the connection back.
I can connect to the internet via my laptop using a ethernet cable via the cable modem so my internet connection is just fine.
Thanks to Duanne, he wrote the answer...
It sounds like an interference issue.
AirPort: Potential sources of interference
http://docs.info.apple.com/article.html?artnum=58543
Duanne wrote the solution in this post:
http://discussions.apple.com/thread.jspa?threadID=496971&threadrate=1&messageid= 2410808#2410808
The problem with Radio Frec. (RF) interference is that your ability to control it is severely limited. An active device outside of your home could be providing enough interference to drastically hinder your wireless network. Hence your network could have worked for years but suddenly your neighbor gets a new baby monitor and wham! your network goes in the dumpster.
The immediate solution to an active source of interference is to remove that source. But if that is not possible, you can change the channel used by your base station to hopefully locate a channel that is operating better.
I will add ...one more thing... I plugged a new sound system next to the Airport Express, and I think that also was interferencing with the signal. I've plugged the sound system a few feet away and now the problem is solved.
That worked for me!... Good Luck.
---->>>You can change the channel used by your base station to hopefully locate a channel that is operating better.<<<-----

Similar Messages

Airport Express dropping out constantly so I can't print wirelessly

I have an iMacG5 running OSX 10.3.9. I have a DLink wireless router which creates my wireless network that the iMac connects to. Also, as my printer as at the other end of the room, I have an airport express connected via USB to the printer so I can print wirelessly. Everything worked like a dream for about 12 months. Until recently I had no security on this network and although I was aware this was risky, I was reluctant to change anything because it all worked so well. But my paranoia got the better of me and I changed the DLink to WPA security. Ever since then, the airport express has acted very strangely. The connection dropped and I was required to do a hard reset. I did that and everything worked. I felt so smug that I had worked out a computer issue! Little did I know that as soon as I shut down the system the airport express dropped out again. I have since discovered that I don't actually need to shut down for the thing to drop out. It just does it of its own accord.
I have contacted AppleCare 3 times and spent a total of about 4 hours on this to date. No luck. They suggested interference. However my airport icon usually shows either 3 or 4 bars and there is no difference when the thing drops out.
The only thing I have learned is that Airport Express does not have to be reset all the time. In my situation, it is best to just unplug it, let it rest for about 30 seconds and then you should be able to see the thing in the airport admin utility. It does take a while and several rescans in the utility, but eventually it does show up. This at least means I don't have to constantly set it up to join the network.
In fact, really it is a doddle to print! I don't know why people like to just go File-Print when you can go through the delight of getting out of your chair, unplugging Airport Express, waiting 30 seconds, looking at the dust under the cupboard thinking I really must get that, plugging the airport express back in, watching the light change from green to amber, to flashing amber, wait for it...wait for it...it's not happening....waiting...finally - green!. Back to the computer, go to Finder - Applications - Utilities - Airport Admin Utility, not showing up, rescan, not there, rescan, rescan, rescan, still not there, rescan, oh good, airport express is showing up. Now, go to Printer setup utility, delete the printer that is there, then add printer, select rendezvous, add my hp, OK......now I can hit File - Print.
Has anyone got any ideas on how I can join the boring legions of people who are oblivious to the joys of printing my way?

Hi,
I am currently replying to this as it shows in the iChat Community.
I have asked the Hosts to move it to Snow Leopard (you should not lose contact with it through any email links you get)
I also don't do Wirelss printing so I can't actaully help either.
10:01 PM Friday; July 29, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Airport Express drop out

Hi. First post here and I'm in need of help. I've connected my Airport Express to stream iTunes from my PC (Vista OS) to my stereo and while I can wirelessly connect to my network, after approximately 30 minutes of play, the signal drops out and the Airport Express is no longer recognized by either the utility, my iTouch remote app or iTunes.
I then tried a reset, disabled the wireless function and configured the device to stream via ethernet but now have the same problem.
I have changed my Firewall settings to allow all network and program rules access to the Utility and iTunes and have even disabled the Firewall with no luck.
Help!!

have you checked for _*wireless interference*_ ?
perhaps your neighbor's wireless networks interfere with yours. you could download iStumbler (free) or AirRadar (it has a trial period) and note the channels other networks in your vicinity are broadcasting on. change the channel of your network as far away as possible from those.
JGG

File Name Associations Drop Out When Changing Project Name

Posting on behalf of a colleague. He's using Robohelp X5 on a
Windows XP computer.
"We have frequent occasions in which we must take an existing
online help project (ABC_001, for example), make some
tweaks/additions/omissions, and release a revised online help
project (ABC_002). We have been cloning the existing help project
(ABC_001), renaming the project, making the necessary changes to
the help project, adding or deleting map IDs in .hh files as
necessary, importing revised .hh files as necessary, and then
releasing the project under the new name. We want to maintain map
ID numbers and assignments (25ANG1, Map #: 640, File name:
Synchronism Check#25ANG1) from ABC_001 to ABC_002, but the File
name associations drop out when we change the project name. It is
then a laborious process to go through the list and reassign all
the topics to the appropriate File names. Is there any way to
maintain topic labels with their map ID numbers and their File name
associations from one project to another?"
TIA

My colleague's reply:
"I discovered that it requires just one more step in the help
project before I can actually see the file name
associations/aliases again. I have to recompile, as Colum
recommended, but then I have to close down RoboHelp and reopen the
project. Then, if I am in Project View and navigate to
Context-Sensitive Help/Map Files/All Map IDs, I can see all of the
file name associations again. Thank you, Colum, for your
help!"

Apple Airport Express dropping out after song finishes.

I need some help finding out why my Airport Express sometimes drops out after a song has finished? Itunes has moved onto playing the next song but the sound is no longer playing through airtunes. If I pause and play the song it will come though the speakers again. This does not happen every time I use air turns but everynow and again.. Can anyone help me with this? I do have my Airport express set to get updates every week so Im sure I should have the latest updates.

Welcome to the discussions!
Tesserax discussed the reasons for this and possible improvement for this problem in a recent post. See the link below:
http://discussions.apple.com/thread.jspa?messageID=11542774&#11542774

AirPort Express drop-out / skips -- Windows XPSP2 w/ Linksys WRT54GS router

Hello,
I'm having some skipping / drop-out issues when streaming music from a Windows XPSP2 fileserver, which runs iTunes 7.3.2.6, to my AirPort Express. I've long suspected my LinkSys WRT54GS router. Here are some things I've tried:
* tried enabling logging on my AirPort Express unit, (I actually installed a Windows SysLog client and ensured it was working) but it reveals no useful information after a skip -- just debug logging. No change.
* changed the wireless channel from 6 to 11. No change.
* Do not have wireless security enabled (just don't broadcast ESS ID). No change.
* Latest firmware on router, AirPort Express, and iTunes. No change.
* All other wireless devices in the house turned off. No change.
I'm seriously considering buying a new wireless DSL router to see if it makes the problem go away (any suggestions to makes or models appreciated). Unfortunately my WRT54GS is not one of the routers that supports reflashing with a third-party firmware, or I would have done this eons ago.
Another thing I am not sure how to test is the signal strength that the Airport Express gets from my LinkSys WRT54GS router. I've not been able to figure out how to get this information, and I also do not know what are considered good / not-good strengths. Any help here would be great.
Here are some details.
AirPort Express with Firmware 6.3, communicating wirelessly over Channel 11 to my LinkSys WRT54GS router with firmware 1.52.0, into which my Windows XPSP2 fileserver is physically connected with CAT5 cable. The music files are served up on a Maxtor DiamondMax 10 7200 rpm 300GB Serial ATA-150 Hard Drive.
I've really tried everything I can think of, and I still get skipping.
Specifically, music will play fine for 45 minutes, or 5 minutes, or an hour; then, the music will suddenly stop. The AirPort Express will continue to have its green LED on, though. The music will resume 1-10 seconds later. This skipping will happen periodically for a 1-2 minute period, usually 2-3 times per minute, go away for an indeterminate amount of time; or, it might persist until I get tired and turn off my stereo. There is no pattern as to time of day so I don't suspect neighborly interference.
Other things in the house are an older 802.11b laptop, 5.8GHz phone, brand new microwave, and a few dozen Palm and Windows PDAs that all have their WiFis disabled, where appropriate.
Any suggestions or ideas would be fantastic. This has been a problem for a couple of years now which I have systematically (though unsuccessfully) tried to solve.
Thanks,
-Jeff

I haven't yet budgeted to buy a different router, but I'll respond when I do as to whether this was the fix or not.
Just an observation ... in your case, the music streams wirelessly from your laptop to your router, and then wirelessly again from the router to your Airport. That's 2 wireless paths it must go. In my case, music streams directly to my router with a LAN cable; then, wirelessly from my router to the airport. So that's only 1 wireless path, and even still I am experiencing problems.

New topic, old problem: Airport Express dropping out

I'm aware of the many threads on Airport Express issues on here but since no solution has emerged I feel I must rake over it again in the hope that someone at Apple will pick up the ball and create a fix for AEX BDS or Bizarre Dropout Syndrome as I call it.
Playing my iTunes music, via my 2T Time Machine>MacBook>AEX (extending my network to the basement) used to work seamlessly until...approximately... I upgraded to Leopard>Snow Leopard although if I'm honest I can't swear to this coincidence. Anyhow the symptoms are the similar as other ppl report elsewhere on this forum: ie Connecting prompts a microburst of a tune then randomly more bursts of varying length, never longer then 15secs, then after an hour or so it suddenly decides to play continuously for 4 or 5mins at a time but always dropping out again ad nauseam.
I called Apple tech support who could only offer it was interference from neighbour's WiFi networks at work, I checked but my neighbours are all on different channels to me. I have tediously checked, rechecked, rebooted, reconfigured, reinstalled iTunes and OS, moved the unit even tried a brand new 11n AEX but to no avail, always the same problem (so at least I can rule out a hardware issue with the AEX unit itself). I'm hoping there is a fix out there.......otherwise the AEX units are just very expensive paperweights.

I do not know if this answer will help much, but it is based on solid experience.
I tried using wi-fi and it kept dropping out. I went through 3 routers! A local salesperson told me enough with the new routers, it's your d*mn ISP.
Well, I started using speedtest.net to monitor my ISP's performance/signal strength. I discovered that my signal FREQUENTLY dropped to very low levels.
My theory is that whenever the signal dropped, which was very, very often, I lost wi-fi connectivity.
I went to ethernet and never looked back, but with all these wireless devices, I'm wondering if I need to take a look at wifi again. My ISP has cleaned up its act, so I might do better.
Unfortunately, I haven't tried it yet, so I can't announce the results. But I thought it might possibly relate to your situation.

Airport Express dropping out

I am using an airport express to join my network and have connected a network printer to it using and ethernet cable. I have previously used this airport express to connect a windows PC and never had a problem. I recently purchased an iMac to replace the windows PC and no longer need the Airport for the windows PC, so I am now using it for my network printer. The problem is that the Airport now keeps dropping the network. The Yellow light flashes momentarily and then re-connects, and while this is happening my printer is not on-line. The funny thing is that it only happens when the iMac (which is only several feet from the Airport express) is on. If I put the iMac to sleep it works fine. If I reboot the iMac it works again for a while but eventually starts dropping out again. I have tried power-cycling the Airport and printer but to no avail. Any suggestions would be appreciated. Thanks.
P.S. all software and firmware are up to date for both the iMac, the Airport Express, and my Airport Extreme.

Welcome to the discussions!
By close the laptop, do you mean it goes into standby or a sleep mode? Or, are you using a larger monitor, closing the laptop and not using the laptop screen?
If it's the former, you need to check on the HP to see if there is a "remember this network setting", "stay alive" or something similar so the connection is not lost.
When you close the lid on the HP, it is probably blocking access to the internal antenna within the laptop. If the top is closed, the only way the radio waves can be seen would through the sides of the laptop.
Unless you are seeing intermittent drops in the wireless connection when the laptop is open, it sounds like the Express is delivering a constant wireless signal. Download www.istumbler.net to get a good look at the signal strength and noise on your network. The strength indicators on most laptops are not very accurate.

Airport Express drop-out - useless device

If you're reading this and you haven't purchased an Airport Express yet.... Don't.
I've been one of the most loyal Apple devotees for the last 15 years but have had enough. There was a time when Apple products were faultless - they always did what they were supposed to do.
Airport Express is the latest shambles to damage Apples brand even further. What is the point of making a device to stream my myriad of other Apple devices if it continually drops out? And seems there is no remedy which is evidenced by others frustrations on various blogs. TOTAL waste of money.
Apple would do well to make less products and make sure that they actually worked rather than an increasing number of products that don't eg iphone5, Airport Express.

I have purchased several of them. Unlike the cheaper routers I've tried, none have ever failed. Countless thousands of them have been working flawlessly for others all over the world for years.
Wireless networking is subject to a number of environmental variables that can preclude success no matter what product you use.
If you believe yours is faulty return it. You have 14 days from the purchase date for a complete refund.
Everyone I know with an iPhone 5 loves it too. I can only guess those who didn't returned theirs for a complete refund.

Airport express dropping internet while streaming from computer

In the last week or so, everytime I try to stream video from my PC to my apple TV (2nd gen), my airport express (only router in my house) drops the internet connection. I thought at first it was my ISP, it then noticed it happened only when I was streaming movies from my PC ( have tried it with two different computers and same result). As soon as I stop streaming my internet kicks back in. I've restarted and reset both my Apple TV and airport express back to factory settings and still get the same result. In addition, the same problem occurs when i try to stream videos from my PC to my iPads or iPhone via the shared library. Curious if anyone has encountered this problem before and if it is a firmware problem and not a hardware problem.
SIdenote: Airplay in general has been unstable as well so I'm assuming the two problems are linked.

And your reminder of the channels got it fixed. Being out in the country my internet is provided wirelessly (WISP) and I remembered after your comment that the tech who installed our receiver dish said that the internet is being broadcast on the 2.5 ghz band on channel 7 and if any issues arise change the channel to a lower number. Never had an issue till now and updated the channel to 1 and back in business. A big thanks.

Loging and transfering 60fps footage in to Final Cut Express with out it changing it to 29.97fps?

When I "Log and Transfer" my footage to Final Cut and the footage was filmed at 60 frames per second it always changes it to 29.97 frames per second. I need the footage to be 60 fps so it can be in slow motion. But if I start using the clips else where like After Effects CS5 it has the frame rate of 29.97 as I said before. Then my footage is kind a useless regarding the slow motion part.
Thanks in advance.
Jakob!

I have been trying for three days to the same thing.
I did get the video content off my camera via imovie 08 but the quality is very poor.
Haven't worked out how to improve the quality yet, I also tried importing the video
via ADVC 110 analog conversion device but that doesn't improve the quality.
I do have Final Cut Pro & MPEG-2 Codec and have been searching for the video in the camera's
hard drive but can not find it.
Can you tell me where Sony told you to find the video files so that I can try & import it to Final Cut Pro.
Thanks
KGovey

Itunes drops out while playing via apple tv

playing music through iTunes and apple tv drops out when screen on computer shuts down

If your computer has gone to sleep then the connection will be lost and thus Apple TV will have nothing to access and cut out.

While using the computer the wi fi dropped out and it can longer find any networks. I have played around with the air port etc , still have no networks and can't connect to internet. Please help

Hi I am having Wi fi connectivity issues , while using my computer the wi fi dropped out , I can no longer connect and no networks come up. I have tried looking into the air port, trying manually to connect to the desired network with no success , it says the Wi fi is turned on. I am at a loss to why it will no longer connect, please if you have any suggestions,as I tried to ring apple support but my warranty has expired this is my first major issue since I purchased it in 2009.
Thanks

My 4s i-phone which is 2 years old cannot find any wi-fi networks not even my home network... I had the same problem two months ago but i turned off the i-phone for 8 hours and then it was okay... Now it happened again.... I tried to restart the modem but whilst my laptop is connected regularly, my phone still cannot find any wi-fi networks... I restart the i-phone, i reset it, i chose reset network settings, reset all settings, i turned it off for a whole day in case it was overloaded, i turned on the airplane mode and turned it off again, i put it into the freezer for 10 minutes within a zipped bag but 3 days now and i still cannot be connected to my home wifi... I went to the technician today and he told me that it means that wi-fi is broken and that i need to change it with a charge of 70 euro but i have to give my phone for 10 working days so as to be fixed... I am so frustrated and i don't know if i want to give 70 euro for wifi since i don't know if it would make the same problems again...

DSL keeps dropping out - why? :(

I've had Inifinity 2 for a couple of months now and was very pleased with the service initially, high speeds and reliable connection. I work from home so the connection is very important to me.
The last couple of evenings the connection has been dropping completely and taking several minutes to come back up. It's not just the HomeHub, the fibre modem's DSL light goes off as if there's a line fault. This happens repeatedly throughout the evening, usually starting from about 5.45pm. There seems to be no rhyme or reason to it, it just drops. Nothing has changed here, it has literally started out of the blue. It doesn't matter which devices are connected - wired desktops, laptops, wireless phones/tablets/PS3. It just keeps dropping at random.
I even noticed it a few times this morning.
So, what do you lovely BT chaps need to know from me in order to sort this out?
Here are the router logs from this evening:
  22:08:10,04 Jun.
HTTP User admin login from 192.168.1.64 successfully.
  22:06:02,04 Jun.
Device connected: IP 192.168.1.64, MAC 14A:E9:43:4A0, host Moogies-box
  22:06:02,04 Jun.
DHCP Lease issued for IP 192.168.1.64 to host Moogies-box (MAC 14A:E9:43:4A0), duration: 1 day
  22:06:02,04 Jun.
Receive a DHCP request: 192.168.1.64, 14A:E9:43:4A0.
  22:05:55,04 Jun.
LAN1 up
  22:05:53,04 Jun.
LAN1 down
  21:47:52,04 Jun.
Client associated: IP 192.168.1.75, MAC B4:07:F9:80:C8:8F, host dhcpcd 4.0.15, Link Rate 58.5 Mbps
  21:47:52,04 Jun.
DHCP Lease issued for IP 192.168.1.75 to host (MAC B4:07:F9:80:C8:8F), duration: 1 day
  21:47:52,04 Jun.
Receive a DHCP request: 192.168.1.75, B4:07:F9:80:C8:8F.
  21:47:50,04 Jun.
Receive a DHCP request: 192.168.1.75, B4:07:F9:80:C8:8F.
  21:44:48,04 Jun.
Device connected: IP 192.168.1.74, MAC 08:60:6E7:7A:22, host Rich-PC
  21:44:48,04 Jun.
DHCP Lease issued for IP 192.168.1.74 to host Rich-PC (MAC 08:60:6E7:7A:22), duration: 1 day
  21:44:48,04 Jun.
Receive a DHCP request: 192.168.1.74, 08:60:6E7:7A:22.
  21:44:45,04 Jun.
LAN4 up
  21:44:43,04 Jun.
LAN4 down
  21:44:31,04 Jun.
LAN4 up
  21:44:27,04 Jun.
Device disconnected: IP 192.168.1.74, MAC 08:60:6E7:7A:22, host Rich-PC
  21:44:27,04 Jun.
LAN4 down
  21:30:02,04 Jun.
Client disassociated: IP 192.168.1.68, MAC D4:878:A7:3D:29, host dhcpcd 4.0.15, Reason Code 8
  20:11:36,04 Jun.
Device connected: IP 192.168.1.74, MAC 08:60:6E7:7A:22, host Rich-PC
  20:11:36,04 Jun.
DHCP Lease issued for IP 192.168.1.74 to host Rich-PC (MAC 08:60:6E7:7A:22), duration: 1 day
  20:11:36,04 Jun.
Receive a DHCP request: 192.168.1.74, 08:60:6E7:7A:22.
  20:11:31,04 Jun.
LAN4 up
  20:11:29,04 Jun.
LAN4 down
  19:09:38,04 Jun.
Possible PS or DA. src=85.133.221.209 DST=86.169.138.92 LEN=48 TOS=0x18 PREC=0x60 TTL=109 ID=17462 DF PROTO=TCP SPT=1992 DPT=445 WINDOW=65535 RES=0x00 SYN URGP=0 OPT (0204057801010402)
  18:22:04,04 Jun.
LAN1 up
  18:22:02,04 Jun.
Device disconnected: IP 192.168.1.64, MAC 14A:E9:43:4A0, host Moogies-box
  18:22:02,04 Jun.
LAN1 down
  18:18:33,04 Jun.
CWMP:session completed successfully
  18:18:32,04 Jun.
CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 4 VALUE CHANGE
  18:18:30,04 Jun.
WAN Auto-sensing detected port ETH
  18:18:30,04 Jun.
WAN Auto-sensing last connection port: ETH
  18:18:27,04 Jun.
WAN connection WAN4_TR069_INTERNET_R_ETH1 connected.
  18:18:27,04 Jun.
PPP IPCP Receive Configuration ACK
  18:18:27,04 Jun.
PPP IPCP Send Configuration Request
  18:18:27,04 Jun.
PPP IPCP Receive Configuration Reject
  18:18:27,04 Jun.
PPP IPCP Receive Configuration NAK
  18:18:27,04 Jun.
PPP IPCP Send Configuration Request
  18:18:27,04 Jun.
PPP IPCP Receive Configuration Reject
  18:18:27,04 Jun.
PPP IPCP Send Configuration ACK
  18:18:27,04 Jun.
PPP IPCP Receive Configuration Request
  18:18:27,04 Jun.
PPP IPCP Send Configuration Request
  18:18:27,04 Jun.
PPP CHAP receive success: authentication ok
  18:18:27,04 Jun.
PPP CHAP Receive Challenge
  18:18:27,04 Jun.
PPP LCP Receive Configuration ACK
  18:18:27,04 Jun.
PPP LCP Send Configuration Request
  18:18:27,04 Jun.
PPP LCP Receive Configuration Reject
  18:18:27,04 Jun.
PPP LCP Send Configuration ACK
  18:18:27,04 Jun.
PPP LCP Receive Configuration Request
  18:18:27,04 Jun.
PPP LCP Send Configuration Request
  18:18:22,04 Jun.
OpenWiFi tunnel down
  18:18:21,04 Jun.
WAN connection WAN4_TR069_INTERNET_R_ETH1 disconnected.[ERROR_ISP_DISCONNECT]
  18:18:21,04 Jun.
PPP LCP Send Termination ACK
  18:18:21,04 Jun.
PPP LCP Receive Termination Request
  18:16:11,04 Jun.
Client associated: IP 192.168.1.68, MAC D4:878:A7:3D:29, host dhcpcd 4.0.15, Link Rate 39.0 Mbps
  18:13:52,04 Jun.
NTP synchronization success!
  18:13:52,04 Jun.
NTP synchronization start.
  18:13:20,04 Jun.
Client disassociated: IP 192.168.1.68, MAC D4:878:A7:3D:29, host dhcpcd 4.0.15, Reason Code 4
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.79, FC:0F:E6:C4:2A:1A, PS3
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.78, 00:18:41:F9:90:92, dhcpcd 4.0.1
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.77, 10:9AD1:F1:F7, becky
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.76, 38:AA:3C:2D:B5:24, android-bc71095eee90f12a
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.75, B4:07:F9:80:C8:8F, dhcpcd 4.0.15
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.73, 00:0F:3D:F2:B5:64, richs-pc
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.69, 00:17:31:66:31:82, SparePC
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.71, 00:0F:B5:FBE:32, richs-pc
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.70, 00:164:58:E6:99, Moogies-Note
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.72, 00:18E:6D:6A:44, Moogies-Note
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.67, F81:11:18:E1:E6, richs-pc
  18:13:20,04 Jun.
DHCP Lease expired: 192.168.1.66, 00:1A:4D:36:7E:7A, richs-pc
  18:03:20,04 Jun.
DHCP Lease renewed for IP 192.168.1.65 to host android-19018583aad8148b (MAC 08:60:6E:AD:17:AF), duration: 1 day
  18:03:20,04 Jun.
Receive a DHCP request: 192.168.1.65, 08:60:6E:AD:17:AF.
  17:56:39,04 Jun.
CWMP:session completed successfully
  17:56:38,04 Jun.
CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 4 VALUE CHANGE
  17:56:36,04 Jun.
WAN Auto-sensing detected port ETH
  17:56:36,04 Jun.
WAN Auto-sensing last connection port: ETH
  17:56:31,04 Jun.
WAN connection WAN4_TR069_INTERNET_R_ETH1 connected.
  17:56:31,04 Jun.
PPP IPCP Receive Configuration ACK
  17:56:30,04 Jun.
PPP IPCP Send Configuration Request
  17:56:30,04 Jun.
PPP IPCP Receive Configuration Reject
  17:56:30,04 Jun.
PPP IPCP Receive Configuration NAK
  17:56:30,04 Jun.
PPP IPCP Send Configuration Request
  17:56:30,04 Jun.
PPP IPCP Receive Configuration Reject
  17:56:30,04 Jun.
PPP IPCP Send Configuration ACK
  17:56:30,04 Jun.
PPP IPCP Receive Configuration Request
  17:56:30,04 Jun.
PPP IPCP Send Configuration Request
  17:56:30,04 Jun.
PPP CHAP receive success: authentication ok
  17:56:30,04 Jun.
PPP CHAP Receive Challenge
  17:56:30,04 Jun.
PPP LCP Receive Configuration ACK
  17:56:30,04 Jun.
PPP LCP Send Configuration Request
  17:56:30,04 Jun.
PPP LCP Receive Configuration Reject
  17:56:30,04 Jun.
PPP LCP Send Configuration ACK
  17:56:30,04 Jun.
PPP LCP Receive Configuration Request
  17:56:30,04 Jun.
PPP LCP Send Configuration Request
  17:54:45,04 Jun.
PPP LCP Send Termination Request
  17:54:43,04 Jun.
OpenWiFi tunnel down
  17:54:42,04 Jun.
WAN connection WAN4_TR069_INTERNET_R_ETH1 disconnected.[ERROR_ISP_TIME_OUT]
  17:54:42,04 Jun.
PPP LCP Send Termination Request
  17:14:11,04 Jun.
CWMP:session completed successfully
  17:14:10,04 Jun.
CWMP:session start now, server:https://pbthdm.bt.mo, Event code:, 4 VALUE CHANGE

Thanks. I've now had 2 engineer visits so far and although they temporarily fixed the problem it has now happened again and is really starting to drive my hubby & I crazy!
The first time the engineer came out he checked the socket wiring in the house, found no problems, got a cherrypicker in to check the line at the pole (unsafe to climb apparently) and that improved the speed. He then checked at the modem and found that the cable the engineer (contracter?) who fitted it hadn't fitted the connector properly, some known issue with a fitting tool or something - so he sorted that out and woohoo, back up to full speed - 75mb+
That was fine for a couple of weeks.
Last Monday morning the connection dropped out. Then repeatedly dropped out every few minutes all afternoon, making it almost impossible to work. The speed had also dropped to 35mb according to various online checkers, including BT's speed test, which registered our speed as poor. I gave it until Tuesday just to see if it resolved itself/was a temp problem. No joy, still slow as you like - though no more drop outs. Contacted BT and an engineer came out the next afternoon.
Lovely chap, did all the same checks as before, no faults found, nothing wrong with the wiring. He even tried tugging on the phoneline to the house while checking the line, made no difference, so didn't seem to be anything wrong with the line to the house. All equipment indicated capable of full speed 80mb. All the engineer could say was that there was nothing wrong with the line, but clearly there had been something which caused the line to drop out and the cabinet then dropped our speed to stablise us. He requested a speed reset and all was well (ish) thereafter at about 60-65mb. Not quite as fast as the previous chap got it, but a darn sight better than 35mb.
The next morning another engineer turned up, unaware we'd had a visit the previous afternoon. I told him all about what the engineer had said the previous day and what had happened and he went away. Note I did tell him that he was welcome to come in and have another look, but there was nothing currently wrong for him to look at.
Last night (Sunday) the line dropped out a couple of times - again, no apparent reason. And once again we find our speeds capped at around 35mb. Doing the BT speed tests throws up odd results, telling us we have 0mb to the house and 38mb inside. Odd! I've been on to BT all morning, they tried to pass me onto a paid tech support line which I refused as both engineers have confirmed this isn't going to be something software/settings related - it happens regardless of which computer/laptop/device we are using wired or wireless, the line can even go down when we're not using it.
So, it's been logged on the last fault which is still open and being investigated. I have asked if they can please re-set the line speed for us but have been told this would only be a temporary fix. What else can I do? Something out there is making the line drop out and then we get speed capped. BT can't find a fault.
None the wiser as to why the connection sometimes drops out, but this is clearly the cause of the speed drops as the cabinet tries to stabilise things. We're only a stone's throw from the cabinet and both engineers say we should have full speed.
Could the modem be faulty and causing the drop outs? I don't know. I really don't know what else to do at this point. I guess we're going to end up with another engineer visit, but suspect all he can do is tell us the same thing and get the line reset.
Is there any chance our ancient BT wireless phone could be causing the problem? - we do get a bit of crackle on it, although the line itself is apparently clear of noise when tested. It's not connected to the same socket as the router, but to an extension downstairs (which was originally the master socket, but the engineer who fitted infinity swapped the sockets for us as we needed the fibre upstairs).
Anyone got any other thoughts as to what it could be? Has anyone else had this problem and resolved it?

Why does the sound keep dropping out?

Can someone explain to me in very simple terms how to fix my Airport Express so that it doesn't keep dropping the sound when I'm playing iTunes. About every minute to a minute and a half, the sound drops out for a second or two. It is very annoying. I have checked the communities, but none of the recommended fixes are making any sense to me. One suggested that it was the internet speed, so I actually upgraded my internet yesterday to a faster speed, but I am still running into this issue.
I am using a PC. I am playing iTunes wirelessly. The distance between my router, my computer, and the Airport Express shouldn't be an issue; they are relatively close together. I have had no other issues with my wireless. My Blu-ray player is able to access the internet wirelessly and stream movies with no problem, so I don't understand why I am having such an issue with streaming music.
I love the concept of the Airport Express, but I am ready to take it back to the store for a refund.

Thanks for your reply. Both my AEX and my router are set to the same channel (6). (From what I understand, they need to be set to the same channel for it to run through WiFi, right?) When I run a scan, nothing else in the area is set to that channel, so I don't think there should be any interference.
I went through the rest of the settings, and they all seem to be correct. I'm not sure how to check if it is set as a client only, but it is set for airplay and I didn't set it up to extend the network. I verified that it is set to "join a wireless network," not "extend a wireless network."
The signal I am getting from my router is at 100%, so I thought I'd give it another try after verifying everything. It still drops out. I timed the drop-outs this time, and it is actually happening literally every minute, almost to the second.
I think I might be heading back to the store for a refund later today unless I get some other suggestions on what will fix this issue. If the drop-outs happened every 20 minutes, even every 10 minutes, I could put up with it, but every minute is unacceptable.

Express drops out w/ change of computer. Why?

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