Express Lane not compatible with Firefox 5

Though not strictly a Support Communities topic, thought I'd report that when I use Firefox 5.0.1 to enter an Express Lane incident, I get as far as the "Issue Description" tab. At that point, the text area to enter the issue description is blank. This doesn't happen with Safari or Chrome.

Express Lane is for registered users of Apple products that are still under warranty (not for third party applications like Firefox).
The form to use is listed here:
Contacting Apple:
http://www.apple.com/contact/

Similar Messages

  • I have a htc wildfire, and if i try to install firefox from android market place it says that my device is not compatible with firefox. how can i install it ?

    i have a htc wildfire, and if i try to install firefox from android market place it says that my device is not compatible with firefox. how can i install it ?

    According to a random website... the HTC Wildfire S uses a Qualcomm MSM7225 processor. This processor unfortunately does not support the full ARM version 7 instruction set, so Firefox cannot run on it.

  • Why can't I download the add-on for tv-fox I got the following when I tried: TV-Fox could not be installed because it is not compatible with Firefox 6.0.2

    I installed FireFox so I could take advantage of the TV-Fox add-on which is supposed to provide free television, so I can cancel my cable. But, as stated above, I got the following when I tried:
    TV-Fox could not be installed because it is not
    compatible with Firefox 6.0.2. I read in reviews that it apparently worked with Firefox 6.0.1. Can you help me get this add-on?

    Duplicate. An answer has been posted here --> https://support.mozilla.com/en-US/questions/879520
    Moderator: Please LOCK '''''this''''' thread.

  • How do I install lightning1.0b1, I keep getting the message-could not be installed because it is not compatible with Firefox 3.6.10

    I am trying to install lightning 1.0b1, I keep getting the message - lightning 1.0b1 could not be installed because it is not compatible with Firefox 3.6.10

    The Lightning add-on is for Thunderbird and will not work on Firefox.
    If you are trying to install it in Thunderbird see http://kb.mozillazine.org/Extensions_-_Thunderbird

  • "Airport Express" is not compatible with this version of itunes

    Hello- My itunes reports that my airport express is not compatible with this version of itunes.  My ipod and iphone no longer sync with the device either.  Any suggestions?  Thanks!

    Does anyone out there have any advice?  I have had no success correcting this problem........

  • The security module of these banks: "Banco do Brasil", "Santander" and "Caixa Econômica Federal" are not compatibles with firefox 4.0

    the security module of these banks: "Banco do Brasil", "Santander" and "Caixa Econômica Federal" are not compatibles with firefox 4.0

    the security module of these banks: "Banco do Brasil", "Santander" and "Caixa Econômica Federal" are not compatibles with firefox 4.0

  • I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?

    I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?

    I have had this problem for close to a year. I have an Extreme base station, two Airport Express's and multiple G4 Mac's with up to date software. I have spent a huge amount of time trouble shooting, resetting, reapplying software and finally calling Applecare without any help. It would be great to get this problem solved.
    Powerbook G4   Mac OS X (10.4.7)  

  • Mail Merge not compatible with Firefox 31.01. How do I fix this problem?

    Hi everyone currently seeing this.
    I downloaded Mail Merge from the add-ons for Thunderbird.
    I tried to install it from file in the add-ons page and a message appeared saying Mail Merge could not be installed because it is not compatible with Firefox 31.01.
    Can anyone please tell me what I can do to fix this problem.
    Many thanks.
    J

    Install it in Thunderbird perhaps
    Try the ideal case here http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

  • I tried to install Selenium IDE and got message "Selenium IDE Java formatter could not be installed because it is not compatible with Firefox 5.0". How can I uninstall Firefox 5.0 and roll back to a version that works with Selenium IDE? - 22 Jun-2011

    I tried to install Selenium IDE and I am getting the message:
    '''Selenium IDE Java formatter could not be installed because it is not compatible with Firefox 5.0''

    You can turn off compatibility checking, but more and more of the Google Toolbar will not work. Google is no longer supporting the Google Toolbar so you should use the alternatives.
    Hi Mark,
    See http://kb.mozillazine.org/Using_Google_Toolbar_features_without_toolbars
    If you have an aspect that is not covered, indicate what that is; otherwise, expect you to be fully functional within 1-2 weeks.
    <br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

  • Shockwave Flash above version 11.2.202.235 not compatible with Firefox 14.0.1

    I am using Firefox 14.0.1 with Shockwave Flash. If I use any version of Shockwave Flash later than 11.2.202.235 I can not watch videos such as Youtube. All I get is a white screen. If I roll back to SF Ver .235 the videos play fine. I do not have this problem with Google Chrome or Internet Explorer.
    Are the 11.3 r300 versions of Shockwave Flash not compatible with Firefox?

    Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
    In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
    [[Flash Plugin - Keep it up to date and troubleshoot problems]]
    [[Flash 11.3 crashes]]
    [[Flash 11.3 doesn't load video in Firefox]]
    Other, more technical information about these issues can be found under these Links:
    http://forums.adobe.com/thread/1018071?tstart=0
    http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
    Please tell us if this helped!

  • Plug in for Garmin GPS system is not compatible with FireFox 5.0?

    ''locking as a duplicate of this - https://support.mozilla.com/en-US/questions/851653''
    I have updated FireFox plugins today. I have cleared download history. I have set up folder for downloads. Every time I go to Garmin and try to download to get current map updates a message comes up "Garmin Communicator could not be installed because it is not compatible with FireFox 5.0?

    Did you receive my first message?

  • Why do I get and error when attempting to install the lighting calendar that it is not compatible with firefox 34.0.5..

    I am using firefox 34.0.5, my thunderbird is 31.3.0 and I am attempting to install the lightning calendar. I checked the compatibility list. I downloaded the correct version of lightning and each time i attempt to install any version it fails and gives me the errors that this version is not compatible with firefox 34.0.5. I have tried five different versions of Lightning with the same results.

    That's a Thunderbird email client extension.
    https://addons.mozilla.org/en-US/thunderbird/addon/lightning/

  • Is there any other plugin like "now playing x", what is displaying what i'm watching from youtube to my msn, for firefox 4? Now playing x is not compatible with firefox 4.

    Currently using Firefox 3.6.17
    Operating system: Windows 7 64bit
    Flash 10.2 r159

    Seems like no answer after 2 weeks... Well i ask a question, i answer to a question.
    Found workaround for that problem.
    # Open up the about:config page (type it in the address bar and enter) and then right-click anywhere in the about:config page and choose New –> Boolean.
    # Write extensions.checkCompatibility.4.0 and make it false.
    What it does, is disables automatic compatibility checking from firefox, so you could still use your older add-ons that are not compatible with firefox 4.
    Got that info from here:
    [[http://www.nirmaltv.com/2010/07/08/how-to-make-incompatible-add-ons-work-in-firefox-4/]]

  • My httpwatch professional is not compatible with firefox 4 ? any updates will be released for that ?

    my httpwatch professional is not compatible with firefox 4 ? any updates will be released for that ?

    Yes, HttpWatch does support Firefox 4 but you'll need to install version 7.1.34 or later:
    http://www.httpwatch.com/download/
    If you have any problems please contact [email protected] .

  • My college's online class site is not compatible with Firefox 7

    The college has notified us that we have to use Firefox 6 because the website is not compatible with Firefox 7. But frequently I am notified that I will be upgraded to 7, so I go in and have to got through the steps of making sure I am still in version 6. Is there something that can be done to fix this?

    I've seen reports before that Angel LMS isn't working with Firefox 7, so there is probably nothing that you can do about it but wait until Blackboard updates Angel software to work with Firefox 7.
    *[/questions/885736]
    *[/questions/884437]
    *[/questions/884324]
    *[/questions/883989]
    *[/questions/883643]
    *[/questions/883598]
    *[/questions/883157]
    *[/questions/882825]
    *[/questions/882801]

Maybe you are looking for