Express Replacement Service question.

After ringing AppleCare regarding an issue I've been having with my iPhone 4S for the past week, I've booked an Express Replacement for my iPhone.
The problem I've been having is that my home button will sporadically stop working, "miss" clicks or register one click as two, and vice versa.
The issue is intermittent, and doesn't happen ALL of the time, but it becomes bothersome to the point that I know there's a problem that needs to be fixed.
What will happen if Apple can't replicate the issue (which is the complication with these intermittent issues). Will Apple charge me the replacement fee? I've mentioned to the person on the phone that the issue is indeed an intermittent and sporadic issue and he agreed that it needs servicing. There is no physical damage to the iPhone. It's been in a protective case from day one, screen protectors etc. And never been dropped or exposed to liquids, dirt, or excessive dust.
Cheers,
Aidan.

You can activate the phone by dialing *228 and following the instructions. You will need to know the last 4 digits of the account holder's social security number or the account password. A warranty replacement phone from Apple will have no affect on your contract. Your phone number will be the same.
If you have trouble activating the phone yourself, take it to your local Verizon Store or call 800-922-0204.
Best of luck.

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See this -> Apple - Support - Service Answer Center
My iPhone is under warranty or covered by an AppleCare product...
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NZ$ 1,199
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NZ$ 250
NZ$ 899
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NZ$ 1,049
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NZ$ 250
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NZ$ 1,199
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NZ$ 779
32GB
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NZ$ 1,049
64GB
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NZ$ 1,199
iPhone 4
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NZ$ 190
NZ$ 599
16GB
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NZ$ 949
32GB
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NZ$ 190
NZ$ 599
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NZ$ 1,123
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NZ$ 376
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TH30RY wrote:
Hi i need to send my iphone 5 to apple as its playing up bigtime, im looking for the iphone express replacment page
-> https://expresslane.apple.com/GetproductgroupList.action
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