EXS 24 crashes when I load any sample. Is there a fix for this, perhaps an install / reinstall poison as such? Any help would be very grateful.

EXS 24 crashes when I load any sample. Is there a fix for this, perhaps an install / reinstall option as such? Any help would be very grateful.
I purchased the iMac second hand and is in very tidy condition only used for production.  I'm not totally clued up on the Mac side if things as I was a windows user for years. Please be gentle ! :)

Thank you. I figured it out right before I heard from you.  Running the OCR before the redaction made it work correctly.
Thank you so much for taking the time to answer my question.
Make it a great day.
BG10

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