Ext HD Hung up

Hi out there,
I just purchased a Buffalo Ext 500G HD with both Firwire and USB Connects. Problem is when I leave it alone for more than two minutes, and press any key, I get the beachball for a few minutes and 9 out of ten time have to force quit or just shut it off from the power button losing all the work not saved up to that point. Any suggestions would be greatly appreciated.
Thanks

Back to report: All has been working nicely but this morning decided to give the 400GB drive a hammering to see if all was well. To do this decided to copy accross my application folder - this also part of attempt to free up some space on main HD.
All was going well until I got a message that it was unable to copy copying stuff from "The VR Worx™ 2.0" folder "Photo CD" because of names containing bad characters or being too long. I looked and saw it had filenames such as "50mm Film/PhotoCD". I thought it must be the forward slash that was causing the prob so I renamed the files and started dragging them over when finder seized up.
I restarted a couple of times and got going again, this time not bothering to copy the files that seemed to have caused the problem. All going well until copying Fetch. I had the activity monitor on and half way through the copy all disk activity went to zero. I clicked the stop copy button but nothing happened. Decided to try and open a directory on 400GB to see if the disk was still accessible. Finder crashed.
I have restarted but the 400GB is now refusing to mount.
Well these things are sent to try us.
Nuisance.
Perplexing though that Finder has problems with a thing like this - you'd think this kind of a problem would have been spotted and fixed years ago.

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