Extended Hardware Test Results

Hi All
I have been having a lot of trouble lately (G5 1.8GhZ, 1GB RAM (2 x 512) 10.3.9) with kernel panics and freezes. I have fully reinstalled OS X but the problem remained. Eventually I ran the Extended Hardware Test (which took 45 mins) and I got the below error:
2MEM/5/4:DIMM1/J4001
I took this to mean that one of my RAM modules is the problem, but, this is only a guess.
Can anybody shed light on what this error is and maybe how to resolve it?
Many Thanks
BB

Just to load the fodder, that is exactly what was happening on my 4 month old PowerBook Pro; (including all the same software/system troubleshooting) and I got a 4MEM/1/40000000 error code. (it was also causing my Win setup on Boot Camp to wig out -- even worse)
What I was looking for here (somewhere) is a quick online reference to the code breakdown to tell me which module/slot is bad (one is from Apple the other from 3rd party -- both should be covered)
MacBook Pro Mac OS X (10.4.7) 2x2Ghz, 2GB, 100GB/7200rpm

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4HDD/11/40000004: SATA (0,0) - Apple Extended Hardware Test

Hi!
My mid-2009 13-inch Macbook Pro's performance deteriorated last month. It become super super slow.
So, out of curiosity, I performed an Apple Extended Hardware Test. And here is the error code: 4HDD/11/40000004: SATA (0,0)
I didn't expect that problem to arise so I don't have any back-up of my essential files. I tried to copy my files to an external drive but copying a 600MB folder required me to wait for more than 30 min before receiving the error code which said somthing like "files cannot be copied"
Then, I bought a new 60GB Kingston SSDnow V+ and 4GB Trascend 1066Mhz RAM. I successfully installed Snow Leopard on my new SSD and installed the new 4GB memory. Things went well. I even booted my mac so fast using my new SSD via USB enclosure.
But the problem came when I installed my new drive internally. Flashing question mark appears when starting my Mac. Internal drive is also not recognized by Disk utility when booting my Mac from OS X Installation Disk. Installed my old drive and no success.
I don't know if the problem is the compatibility of my SSD or the SATA cable. For now, I'm booting my Mac on my new SSD via a USB External Enclosure. My old drive is installed internally but it is not recognized. And I find it too inconvenient to use my Mac booting externally (even though the performance is ultra fast) since I'm a college student.
My problems:
a. What to do so that my SSD will be recognized when connected on my Mac internally via SATA?
b. What to do so that I can have a back-up of my very essential files saved on my old drive? (I remember booting from my old drive connected via USB Enclosure took me more than 1 hour, then logging in to enter my password took me to watch that spinning rainbow wheel forever)
P.S. Sorry if you find grammatically incorrect sentences.
I also leave here in the Philippines. And there is no Apple Store here. Apple Authorized Service Centers don't sell the SATA cable. Purchasing the cable via internet is not feasible due to the following reasons: a. My location. b. I'm still a student and I don't have a credit card to pay an online purchase.
Your generous help will be much appreciated.
Here's additional info on my Mac:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,5
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.26 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP55.00AC.B03
SMC Version (system):          1.47f2
Serial Number (system):   xxxxxxxxxxx
Hardware UUID:          84AA25C3-B3EC-5FD4-B9EA-03885D9E41B6
Regards, Christ Denn - Philippines

Well, usually DW (Disk Warrior) may be able to fix that; see this discussion:
https://discussions.apple.com/thread/424787?start=0&tstart=0
You need to use DW from either an external boot disk or the DW CD since repairs cannot be made on a volume that you are booted up from.
You can take a look at DW here:
http://www.alsoft.com/diskwarrior/index.html

Hardware Test Results?

I use the istat pro widget on my 15" Macbook pro which told me my right-side fan had stopped working but every now and again it appears to kick in. So I ran a extended hardware test and it returned this code "4MOT/1/40000002:Left_Middle-Front". Can anyone tell me what this is or what to do next? I'm hoping this is not the logic board, fingers crossed.
Regards,
Alan

If your MBP is under warranty I would simply contact AppleCare.

TS2570 my hardware test results was 4MOT/4/40000003:HDD-1323

my hardware test results was 4MOT/4/40000003:HDD-1323
I cant start computer the screen comes grey with apple logo.
Does any one know how to fix this preoblem with this?

That error shows that your hard drive fan motor is damaged. If you are not an expert user, take the Mac to an Apple Store or reseller to get the hard drive replaced, as it would be dangerous for your hard drive to use your Mac (if you can use it).

Extended Hardware Test - can this miss a dead hard drive?

Hello,
I am having all kinds of problems with my computer since installing a recommended update last week. I cannot fully restart it, cannot make repairs with disk utility, and cannot reinstall OS X to the harddrive volume because it doesn't list any available volumes. My hardware profile, as listed in the Hardware Test utitily, is as follows:
Product: MacBook
Mac Model: MacBook 2, 1
CPU type: Intel Core 2 Duo
Number of cores: 2
CPU Speed: 2 GHz
L2 CPU Cache (shared): 4mb
Boot Rom version: MB21.882.00A5.B07.0706270922
System Serial #: xxxxxxxxxxx
SMC version: 1.1780
Memory:
Overview: 1024 MB
(details about RAM)
I ran the hardware test, choosing to perform extended testing (took ~40 minutes), and the result was "No trouble found." I noticed there is no mention of hard drive space - should there be? This information doesn't show up anywhere in the disc utility diagnostics/profile - leading me to the thing the harddrive is busted - but the hardware test found no problems. Is it possible for the hard drive to be busted but the hardware test to not recognize this? Any suggestions? [I posted a more detailed, general inquiry over here: http://discussions.apple.com/thread.jspa?messageID=7873412&tstart=0 without much luck.]
Thank you!

Ok so I haven't received any helpful information on the question of whether or not Apple Hardware Test can fail to recognize a dead hard drive... can anyone recommend a replacement hard drive? I believe I need a 2.5" internal SATA, can anyone confirm this for me? Thank you!!!

Hardware test results, etc.

Failure Code: 4HDD/11/40000004: SATA(0,0)
This is apparently a new hard drive problem? ... my mac mini has developed a "temporary getting stuck issue - with the spinning beach ball for about a minute or so 2-3 times a day - usually right after opening an application (like Mail, e.g.) - this just began happening since updating to 10.6.4 from 10.6.3... but the error code from the hardware test suggests a physical problem? Thoughts, and recommendations would be most welcome. The mini is about 1 1/2 yrs. old.
Also: from kernel log at "stuck" time: kernel[0]:disk0s2:I/O error.

Couple of things to do ... first, bring up Disk Utility (on your hard drive in applications/utilities) and see what it says for SMART status. If anything but 'verified' the hard drive should be replaced. If it says verified, it could still be failing and not tripping the SMART sensors. Download http://www.volitans-software.com/smart_utility.php and see what it says. It will show you the values of the SMART sensors and give you more information on the condition of the hard drive.
You could try booting from an OS X DVD, and doing a Disk Repair on your hard drive, to see what it can do or what it tells you. However, based on the error messages I wouldn't hold out hope that it will fix it.
If everything is backed up, you could try erasing the hard drive and writing zero's to it, using Disk Utility. That will reset the bad sector table, and might help extend the life of the drive. But disk I/O errors generally signal a failing hard drive. If you have Applecare, have Apple replace the drive.

Ridiculous Download Times on Reader Extended Docs (test results included)

I've been receiving complaints from clients about extreme download times (up to 30 minutes to view a 150MB file on a 20 mbps connection). So I decided to run some tests to see if this was being caused by a configuration issue, or something easy to resolve. (Testing results at the bottom of the page)
A little background info: Our core business utilizes pdf documents that have been enabled for shared review, reader extended, and then displayed within the browser. So I decided to take the same 50MB test file and create 4 versions of it. The original, one that was just reader extended, one that was just enabled for shared review, and one that was enabled for shared review AND reader extended. I then tested in 3 browsers, IE9, Firefox 3.6.17, and chrome 11.0. I used Reader X in all of the testing.
What I found out:
IE uses an active-x version of reader to display within the browser. This is the only browser in testing that used the active-x version and it does support streaming the file so that you can start working on the first page while the rest of the document is still downloading. BUT when a document is reader extended this feature does not work at all. You have to download the entire document before you can do anything. The viewer essentially freezes until it finishes downloading. Downloading in this psudo streaming method, it downloads MUCH slower. I'm talking 5 minutes to download a file that only takes 45 seconds if you click "Save Target As".
Firefox and Chrome both use the Plug-In version of the reader to display within the browser. This version does not support streaming of the file and instead forces you to download the entire file before viewing (even for non reader extended docs). The good news here is that on a Reader extended document, since it's not trying to stream the document it downloads much faster (more like 90 seconds for the same file that takes 45 seconds to download if you click "Save Target As").
I would tell our clients to use FF or Chrome, but that's in the hands of the IT departments, and most are using IE. As you can see the Active-X version of the viewer has by far the worst performance by far, and it's completely unbearable on files that are over 100 or 150MB. It would be nice if someone at Adobe could address this serious performance issue. I've even tried setting Fast Web View off and Speculative Downloading off, but the Active-X version still tries to display the first page and then stream the rest which results in a 3-5 minute download that should only take 45 seconds.

The only way it can get fixed is if you report it to Adobe. Posting it here may not be sufficient. There is an Acrobat feature request forum here and a bug report form here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Freezing G5Quad, Ran Hardware test, result DIMM Error

Hi,
I have worked with macs for many years and I had never experienced such a problem. I have 2 Quads, one with 6 Gigs RAM and the other 3 Gigs. The one with 3 started freezing up randomly, sometimes during startup, sometimes after start up, or just after opening a program. The mouse would just freez. I could not do anything.Then I ran Hardware test and it came up with a DIMM error. it said DIMM J9600 had a problem, so I changed the possitions of my RAM and now it is working fine.
What I would like to know is how does a DIMM go bad. I had not opened my G5 for at least 4 months and it just happened from one day to the next. It also currupted my system disc, which I was only able to fix taking it out from the computer and putting it into my other quad and running Disc Warrior, which took more than two hours to fix.
Any ideas what must have happened???
Thanks, and sorry for such a long explanation.

Well - if you are now not getting the RAM error after switching slots, it seems possible that there was nothing wrong with the RAM and it was re-seating the RAM that fixed it.
Although the RAM is a tight fit in the slot, there are many small contacts and any contamination can cause problems - which re-seating can fix.
As you don't report getting the conventional RAM problem warning - bottom of the page here
http://docs.info.apple.com/article.html?artnum=302527
it could even be an intermittent fault, so it might be worth running the extended RAM tests - Memtest/Rember - linked-to here
http://www.thexlab.com/faqs/aht.html

Extended hardware test question

i am running a hardware test on my macbookpro and the test says that "Estimated time to complete: 1 hour or longer , depending on the amount of memory installed." it says "Test" in the bar with no more progress bar shown and under "Test Results" it says "no trouble found" and "Pass Number: 3, Total Time Testing 2 hours 22 mins 16 secs".
the fan started blowing loud and hard when i started the test (unlike the mac pro test) and i am just wondering if this sounds right.
the fan blew loud and hard through the whole test. loud and hard enough to be concerned about it.
is this all normal? normal for a certain MBP model, all MBP's?
thanks

If there is an update to your particular graphics firmware, Software Update will let you know; if there is nothing showing there, it means there is no update available for your configuration. Do not simply download from the Apple website and install something that could cause havoc on your machine.
I'm not sure what the problem might be, but it could be graphics card and/or logic board related. Since you've already done the SMC and PRAM resets, unless someone else has another idea, I'd suggest booking an appointment at your nearest Genius Bar for a free evaluation and diagnosis. If the problem is intermittent, take screen shots or video of it so you can show it to them.

PB 17" Hardware Test Result-Error Code 2STF/1/4

I have a 17" Powerbook G4 running OS X (10.4.7). Today I was online on a cable modem. I walked away from the computer and then heard a high pitched sound. I had the sound turned all the way off so it wasn't coming from anything normal. It seemed as though the sound was coming from my attached external speakers but apparently that wasn't the source of the sound. It appeared to be still online but then everything froze up. Then the computer turned itself off when I tried to quit the Firefox application.
I had trouble getting my Powerbook restarted and when it did restart it showed the blinking question mark. I ran the Hardware Test and came up with an error code. It showed an error detected in the mass storage. The code was 2STF/1/4. Apparently there is nothing I can do to fix this on my own? This being Saturday I guess I have no computer for the weekend and maybe for a while. Does anyone have an idea how serious this error code is?
Ginny
PowerBook G4 Mac OS X (10.4.7)

Hi--
Does anyone have an idea how
serious this error code is?
Based on the description of the sound you heard, and a Google search for the hardware error code, it sounds like your hard drive failed. My guess is that the high pitched sound you heard was either a bearing in the hard drive going (if they have such a thing), or the head scraping the surface of the drive (and thereby removing the magnetic media that holds the data).
One other thing that it might mean is that the hard drive controller chip, which is on the logic board, has failed. But that doesn't really explain the high pitched sound you heard (unless it was from the speakers, and was caused by an electrical failure on the logic board that leaked into the sound generating chip).
At this point, I think you need to have a technician look at the computer.
good luck,
charlie

Anybody know what my hardware test result code means?

My Macbook Pro 15" has been hanging and crashing a lot lately (just after applecare expired too!), I did a clean install and upgraded to 10.6, did the usual disk first aid (even checked for viruses) and after nothing helped, I finally ran hardware test from the install dvd and received the following error: 4MOT/2/400000004: Left side -3286; I know 4MOT is the logic board, but does anybody have any ideas what the rest means?

This is the counter-example:
graphic courtesy Anadtech.com

Apple hardware test results means?

My older 20" imac intel crashes 1-4 times a day, freezes up, have to press power button to shut it down; ran apple hardware test twice and got these two alerts: apple hardware test 4MHD/2/40000004: 0x7c651f10 and 4MHD/2/40000004: 0x7ba72510; before running AHT, had already run diskwarrior, disk utility, TTPro, and they all found nothing amiss.
any ideas? much thanks.

I don't know what the errors mean but the symptoms could point to the memory. You've tried everything else how about removing one memory module at a time and rebooting to see if you can eliminate that possibility.
Good luck, Rick.

Hardware Test results OK, but...

I added memory at a point before I began experiencing system freezes. Is it possible that something could be intermittently wrong with the memory, but the Apple Hardware Test doesn't catch it?

OK... Memtest ran all night in single-user mode and everything passed.
The reformatting a little over a week ago wiped Applejack, so I just reinstalled and ran it in full auto mode. It finished quickly and didn't reflect any abnormalities.
Apart from Applejack and Disk Warrior, which I bought because of the system freezes, there isn't any new software that would be conflicting. Nothing is in /Library/StartupItems except two folders for Pro Tools (which has been on my HD for several years without trouble) and a folder for Pace Support (iLok dongle). There is also nothing in my user (Admin) login items except iCalAlarmScheduler and System Events.
Again, the freezes (no error message is displayed) have occurred both while running various software and with nothing except the Finder running. Is there anything else I can try if another freeze occurs?

Hardware test result regarding fan

I just finished the AHT (Apple Hardware Test) and It told me it had found an error in the hardware. the error is: 4MOT/4/40000002: Exhaust-2216
what does this mean?
Thanks,
Slengel5

The last time I had fans replaced, the fans themselves were $17USD each, plus labor, which was $34USD.
Your mileage may vary!
Clinton

Apple hardware test result

My macbook pro keeps crashing. - black screen with an instuction to restart. I run the Apple hard ware test and it gave me this error code:
4MEM/3/40000000:1c0e 0990
Does anyone know what this means?
Does my new mac have to go to the hospital?

Hello!
I had the same problem and solved it. Please refer to the link below.
http://discussions.apple.com/thread.jspa?threadID=919711&tstart=30
This is a bad memory DIMM problem. You need to trace which one of the DIMMs is defect.
The problem can appear spontaneous (as it was on my MBP). Once you got this error code, try to make memory test.
There is very helpful program for memory test under Mac OS X. You can find it here http://www.memtestosx.org/
MacBook Pro 17" Duo Core Mac OS X (10.4.9) 2GB RAM

Extended Hardware Test Results

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