Extended Notification for Workitems

Hi,
we need to configure the SWNCONFIG for Extended Notifications.
We have already made some steps but the report SWN_SELSEN does not work. He says there are 0 WorkItem to be sent.
We should send an email with links to step inside the workitem (Approve, Reject ....)
Regards

>We have already made some steps
And these steps are? Did you include the task IDs, for which you want to send the notifications, to the configuration? DO you have new work items in the system to test the report?
Regards,
Karri

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Extended Notification for UWL + Change the description of task/workitem

Hi,
I have implemented the Extended notification for UWL and I am getting the emails in outlook. Now the requirement is to customize the body of the email completely for the task '12300096'.
I have tried going to PFTC->Description but it does not have full text which I am getting in the email. I tried SE63 also. But in the email I am getting
The following work item requires processing in your SAP Workflow inbox in system xxx.
<Task description>
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
Now I want to remove the following lines;
The following work item requires processing in your SAP Workflow inbox in system xxx.
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
I don't find from where it's coming - please let me know how to remove these lines so that I can add my text in SE63.
Thanks,

Hi,
Go to SWNCONFIG -> General settings.
There you have TEXT_GOTO_INBOX - DTSWN_MSG_GOTO_INBOX. (I am not sure if this was the correct one, but you should check all the texts in general settings, if this was not the correct one.)
Now open dialog text SWN_MSG_GOTO_INBOX in SE61 (you see that you need to remove the prefix DT from the name). Here is your text. You can make your own Z-version of a dialog text in SE61, and then use that in SWNCONFIG general settings.
Regards,
Karri

Extended Notifications for SAP Business Workflow

Hi expert,
i need your help!!
i have configured the "Extended Notifications for SAP Business Workflow" with the tnx SWNADMIN and this was successful. I can write emails, but i can read this only on SAP GUI with the tnx SOST. I don't receive email on my email-address.
can you say me, where is the problem?
Thank you in advance
marcel

Hi Marcel
Rope in your Basis Guy!
Basically, your Extended notif part is working fine..... emails reaching SOST is proof. Going out of SAP may need basis config.
What do you see, a yellow triangle or a red light in SOST?
Regards,
Modak

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

Extended Notification for Workflow

Hi,
I need to know what are all configurations have to be done in tcode SWNCONFIG for sending the notification to e-mail or SMS.
I need sample scenario.
Can anyone send me step by step procedure ?

Hi MB,
The extended notification configuration is explained with details in SAP library. I have to admit that the documentation is not very clear, and there are even some small "mistakes", but you should just try to follow it.
Anyhow, actually it is much easier to do the configuration with transaction SWNADMIN (if the WAS environment is properly configured and you are able to use BSP applications). It is really straightforward to use. Configure extended notifications first with SWNADMIN, and then if you have to achieve something special (for example if you want to change the texts of the notification, etc.) you can do the enhancements to your scenario with SWNCONFIG.
Regards,
Karri

Extended Notification for UWL

Hi,
We have implemented performance management and implemented extended notification using UWL to get outlook email. Every thing is working fine the only problem is - whenever we get an email the FROM person is the person who has configured the system. Ideally the FROM person in the email is the one who has generated the task.
Please let me know what kind of changes we need to make to fix this so that the person who has created the task will be used in the FROM of the emial
Thanks,

Hi,
Check from the requestor if it just enough to schedule the SWN_SELSEN report (that is sending the emails) to be executed for example by the WF-BATCH user. This is a really common scenario what I've seen. Give some nice name (such as "SAP Workflow System" for this system user, and your emails will look already better with 5 minutes work.
If you really want the work item creator as the sender, I don't think that it will be straightforward. Maybe you can do something in SWNCONFIG General settings (SENDER_NAME_INT, SENDER_ADDR_INT, etc.), and doing some kind of custom handler? Not sure about this. Just one thing to pay attention: some of your work items might be technically created by the WF-BATCH user. Then your emails will have this sender in any case.
Regards,
Karri

Notification for workitems that affect particular configuration items

Is there any way to setup a notification that emails out if more than a certain amount of workitems affecting a configuration item are created in a specific time frame. For example I would like to create a notification when 3 or more workitems affecting
a particular configuration item or a set of configuration items are created within a week. Is this possible?

There are a bunch of different options to do this, but they're all kinda complex custom workflows. if you're familar with the authoring tool, Powershell, Orchestrator, the OM SDK, etc, then you should be able to do this.
the best option that occurs to me off the top of my head is adding a workflow or runbook that
reacts to the creation of an AffectsConfigItem relationship, looks at all of the other relationships that target that CI, and sends a notification if there are more then three in the last 7 days.

SAP GUI for Windows - Extended Notification

Hello All,
I have set up the extended notifications for outlook integration with sap workitem.
Subscription settings are as follows:
SHOW_ACTION_DECISION_AS     - Link
SHOW_ACTION_DISPLAY_AS      - Link2
SHOW_ACTION_EXECUTE_AS      - Link2
SHOW_INBOX_AS                         - Link2
I am receiving the work item on outlook successfully.
Now the thing is, when i click on display/execute/workflow inbox link; it is opening the SAP GUI for html & giving error "host not found". As per my subscription settings, it should open the work item in SAP GUI for windows.
I am using the general task TS..8267 & not defined any SWFVISU config to overwrite SWNCONFIG.
Do i have to make any other setting so that my http link "Workflow Inbox"/"Display Work Item"/"Execute Work Item" gets open in SAP GUI for windows and not in SAP GUI for html?
Any help will be highly appreciated.
Thanks,
Y Sharma

Markus,
with all respect, but this is nonsens, I mean not your answer, but SAP's policy.
Today I can customize Windows, webpages (if implemented), my Android smartphone, with all colors, icons and much more.
SAP is ages back in time, I would dare to say that SAP even made a huge step backwards with the new design and should re-think its policy.
How many times customers have asked for a custom-colored GUI? Countless, I would say. Speaking from the point of a developer it is important to see at first glance which systems I've logged on, and believe me we have plenty of it.
cu,
Michael

Workflow - For Deadline send Extended Notification

Hi,
Its a particular requirement that in case the deadline is missed a mail need to be send to the approvers Outlook e-mail id. But this e-mail should be sent using extended notification.
First help me how to use extended notification and there is also some configuration needed for the same, so in case u know that thing or have a document kindly send.
Thanks,
Prashant Singhal.

This is already discussed and answered in other threads.
Repetitive/Recursive Deadline Monitoring
sap extended notification for work items with URL

Customize message for extended notification

Hi All,
I am using extended notification for some workflows to send notification to the user's email when there are some work items pending in their UWL. I want to customize these messages based on task type. Lets say for example one message for TS1000000034 and another message for TS100000005.
Let me re-iterate my requirement: How to customize messages in extended notification ?
Any help is highly appreciated.
Thanks.
Edited by: Bijay Kumar on Oct 6, 2008 6:26 PM

Hi ,
If you looking for a task based extended notification.
I would suggest you use a background program which is scheduled to look for the specific task number in a list of user inbox in a timed fashion.
When found send an email to the address with content depending on the task type.
I am not sure how hard or easy is the configuration for the same and also introducing task based content in the extended notifications.
Let me know
Thanks ,
Charan.

Issue with SWN_SELSEN report in Extended Notification - Re

All,
I am working on ECC 6.0 and am using Extended Notif for Outlook mail generation. It's been working fine except that recently we have noticed that when a user goes to his witem thru' outlook mail and does nothing and comes out, then the witem is in IN PROCESS state. Next time when SWN_SELSEN is run, this is picking up this IN PROCESS witems and generating another Outlook mail.
Is this the std. behavior or any control is there where we can control which witems are to be picked up.
Anybody had this issue and any solutions or ideas will be a great help for me. Thanks in advance..
Regards,
venu

Hello,
How do you have your Extended Notifications set up now - that it just tells a user once that they have a workitem and never again?
What is the status before they access it, READY?
regards
Rick Bakker
Hanabi Technology

Extended notifications and UWL

Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

Extended Notification authorization problem

Hi All,
We configured extended notification for all the workflow in ECC 6.0.
We have been moved to production system. When users selecting the workitem link in the outlook, they are getting an authorization problem saying that 'You don't have an authorization to execute SWNWIEX'.
However, with this transaction the user can execute the ANY workitem just by entering the Work item id. The transaction does not check if the work item is actually in the users inbox, I would think this could be a security issue.
could you anyone please help me out.
-Steve

Hello,
I don't think giving access to tx SWNWIEX allows all users access to all workitems.
Where did you read that? It could be the case for your account, but not everybody's.
Test it out.
regards
Rick Bakker
Hanabi Technology

PRD Cutover - Replace RSWUWFML2 with Extended Notif framework SWNADMIN

Hi Folks,
We are using RSWUWFML2 to send out notifications for workitems in Production (PRD) environment.
Now we have implemented Extended Notification framework (SWNADMIN) in Dev and we are happy with what we learnt so decided to discontinue RSWUWFML2 in PROD and replace it with SWNADMIN config and job SWN_SELSEN.
From what I understand when I configure SWNADMIN in PROD and the SWN_SELSEN is run first time, it will send out one notification to every user who has pending work-items in their Inbox eventhough these users may already have received notifications for such items from existing program RSWUWFML2.
How do we do this cutover (discontinue RSWUWFML2 with extended notif framework)? How do I make sure that any work-items that were already accounted for send by RSWUWFML2 will not be considered by SWN_SELSEN?
Can I maintain a cutoff date in one of the extended notification tables?
our SWNADMIN settings - All items - Once a day / New and changed work-items - Once every 30 mins,/ reminders for any pending work-items - individual notification for every workitem (after initial collective notification) until workitem is completed
I will appreciate any help.
Saurabh

Whether this is the best approach or not this is what I did.
In SWNADMIN I deleted the SAP entry ALL (under Selections) (ALL_FULL and ALL_DELTA). I then created my own Selection and then specified the tasks to send notifications for.
Once I had created the custom selection (ZSELECTION) two entries were created (viewable in SWNCONFIG)
1) ZSELECTION_ALL
2) ZSELECTION_DELTA
I removed the schedule for ZSELECTION_ALL and only the schedule for Delta remained. This way only new and changed tasks will be included in the SWN_SELSEN program.
Then you can migrate the tasks at your discretion and remove the entries from RSWUWFML2 batch job on a case by case basis.
Additionally dont forget you should setup the batch job program to delete notifications as well: RSWNNOTIFDEL

Extended notifications problem

Hi experts,
I am trying to configure extended notifications for around 7 to 8 different taks
pertaining to different workflows.
I could successfully do it for 1 task.
Then after successful testing I did add more filters to the same configuration
under same subscription and delivery.
I even created new schedules for the new filters. But unfortunately it is not working.
I could debug the standard program SWN_SELSEN and found that the particular WAPI call to
select the delta Work Items from SWWWIHEAD and SWWWIHIST is failing because of some
timestamp mismatch.
Can you please provide me some help regarding this ?
Thanks,
Deb

Hi Purvesh,
You can find the step by step procdure in the following blog.
How to get Work items @ your Outlook Inbox
You can find all the definitions and theories in the SAP Help link provided in the same blog.
I initially followed the above and could successfully do it for 1 task.
However, I was stuck in achieving the same for multiple task belonging to different workflows.
Here is how I did it:
1) Do the configuration in SWNCONFIG as per the blog and SAP Help
     A) Create your own delivery schdule
     B) Create your own subscription using the above delivery schedule
     C) Create your own filters
     D) Create your own selection schedule
2) Then run the report SWN_SELSEN to do the actual selection and delivery based on the schedules    you created.
The key is creating the filters. Follow the SAP Help link closely and try it. If you face any problems
the please let me know.
Please award appropriate points.
Thanks & Regards
Deb
Edited by: debabrata mohanty on Dec 10, 2008 11:26 AM

Extended Notification for Workitems

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