Extended notifications and the portal

Hi All,
I'm using extended notification ( SWNADMIN ) to send the workitems in SRM/ECC to MS outlook . The background jobs SWNSEL etc are run in the respective systems . Emails produced have links to logon to the respective systems and display/execute the workitem but I want the users to login via the portal . Is that possible ?
Regards

hi,
then i would suggest, before the link opens the corresponding appl, pop up for the userid , create specific portal roles lik manager,hradmin etc, so that the workitems are executed.
But one thing i would like to mention is : extended notification is mainly useful for those who do not access portal often.
hope this helps.
Regards,
Saujanya

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Extended notifications and UWL

Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

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Currently we can configure Workflow Inbox link to SAP Workflow Inbox for GUI or HTML (SBWP),
is there any way our to configure that link to take us directly to NWBC Workflow Inbox?
Thanks in advance
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Hi Jocelyn,
Thanks for reply, Yes exactly i meant inbox link in extended notification than picked up using SHOW_INBOX_AS..there are three options
HTTP Link that Starts SAP GUI for HTML
HTTP Link that Starts SAP GUI for Windows
Executable Attachment that Starts SAP GUI for Windows
but it does not have option of NWBC Workflow Inbox.
Sure I will update influence portal for this option.
Btw , we could do something enhancing SWN_MESSAGE1 BSP application.
we inserted link which points to NWBC inbox URL.
and then we configured Msssage template using new BSP-URL.
Do you see any issue in above?
we will look into your suggestion of enhancing standard class as well.
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EXTENDED NOTIFICATION AND EMAIL TEXT/subject line

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kindly guide where the extended notification email text and subject of email is maintained?
Thanks.

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

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We are using extended notification to deliver new and changed workitem by email. Now we want to update some workflow approval tasks to add deadline notification. In SWU3 workflow customizing, we had setup "Schedule Background Job for Deadline Monitoring" to run job RSWFSLSDLEX (previous version is SWWDHEX).
My question: if there is some outstanding workflow task meet the deadline, will the notification email sent out by job RSWFSLSDLEX or extended notification report SWN_SELSEN? Thanks in advance.
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Donald

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

Email notifications and the notifications to the application

Hi,
How to stop email notification so that when the notifications are released, the users doesn't get emails but they should be able to see when they log into the application.
The reason being to restrict the email notifications in the development instance.
thanks

There are several ways I can think of doing this -
1. Change the global email setting (for all users) to NOMAIL
Use Workflow Administrator Web Applications responsibility, navigate to Notifications, then click Administration tab, set Notification Style (in Global Preferences) to "Disabled" or "Do not send me mail"
2. Set a test email address so that all notifications are sent to this test address.
Use System Administration responsibility, navigate to Workflow, Service Components, click on Workflow Notification Mailer, "Set Override Address" button and follow the wizard instructions.
3. Turn off (disable) running of Notification Mailer.
Use System Administration responsibility, navigate to Workflow, Service Components, Workflow Notification Mailer radio button, select "suspend" on right, click Go
Option #2 is recommended
HTH
Srini

Weird case involving NTLM, Windows XP and the portal

I have a very peculiar case here for a few users.
The users have in common that they are all using windows xp (and just migrated), though most other person (even ones using windows XP do not have the problem).
We have implemented SSO to the portal, and done this using IIS on the portal servers. In front of that we are using IBM edge loadbalancers.
From a troubled user perspective, when the he opens the browser against the portal, he gets the portal logon page with a message saying user authentication failed.
I've found out what happens behind the scene and why the portal fails, but I can't explain it thoroughly.
The user's browser reaches the portal.company.com address. IIS requests NTLM login and after a few packets, the browser sends the user's userprincipalname ([email protected]) via the NTLM login (i've documented this in the network traces from ethereal). That the browser sends the userprincipalname is the core of the problems, all other user's send the SAMaccountname. The portal reads the NTLM information and parses the userinformation (here the userprincipalname) However, we have configured our portal to use the SAMaccountname when authentication against AD, and therefore the login fails.
If I use an DNS alias for the portal.company.com addresse, say aliasportal.company.com (actually portal.company.com is an alias for aliasportal.company.com, but don't let that confuse you), the same client that sent userprincipalname earlier, now sends the SAMaccountname and therefore gets SSO (and goes through the loadbalancer). And if I try to access one of the portal servers directly (without going through the load balancer), it also sends SAMaccountname. So basically, there has to be something with the address portal.company.com that makes the user's browser to send the userprincipalname.
Also, this problem is not tied to the user's profile, because if he uses another pc, it works like a charm.
<b>If you have any idea at all what could have caused this, please do contribute.. No answers are stupid (in this case). I am especially looking for details to what causes IE to send userprincipalnames, and what causes it to send SAMaccountname.</b>
Network sniffing(some minor changes to hide information):
This is the NTLM packet which "wrongly" contains the userprincipalname.
No.     Time        Source                Destination           Protocol Info
     17 0.107258    xxxxx        xxxxxx        HTTP     GET /irj/servlet/prt/portal/prtroot/com.sap.portal.navigation.portallauncher.default HTTP/1.1, NTLMSSP_AUTH
Frame 17 (792 bytes on wire, 792 bytes captured)
Ethernet II, Src: 00:11:43:7d:52:94, Dst: 00:d0:05:04:8f:fc
Internet Protocol, Src Addr: xxxxxxxxx , Dst Addr: xxxxxxx
Transmission Control Protocol, Src Port: 2201 (2201), Dst Port: http (80), Seq: 403, Ack: 741, Len: 738
Hypertext Transfer Protocol
    GET /irj/servlet/prt/portal/prtroot/com.sap.portal.navigation.portallauncher.default HTTP/1.1\r\n
    Accept: /\r\n
    Accept-Language: da\r\n
    Accept-Encoding: gzip, deflate\r\n
    User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)\r\n
    Host: portal.company.com\r\n
    Connection: Keep-Alive\r\n
    Authorization: NTLM TlRMTVNTUAADAAAAGAAYAHoAAACkAKQAkgAAAAAAAABIAAAAIAAgAEgAAAASABIAaAAAAAAAAAA2AQAABYKIogUBKAoAAAAPZABqAHcAbABAAHMAdABhAHQAbwBpAGwALgBjAG8AbQBQAEMALQAzADkAMwA3ADEANAAjkf2i0gE5YfLWa6LaFWq/QOJVBMBK+X/0eZk41NRM7wDew37l6/jmAQE
        NTLMSSP
            NTLMSSP identifier: NTLMSSP
            NTLM Message Type: NTLMSSP_AUTH (0x00000003)
            Lan Manager Response: 2391FDA2D2013961F2D66BA2DA156ABF40E25504C04AF97F
            NTLM Response: F4799938D4D44CEF00DEC37EE5EBF8E60101000000000000...
            Domain name: NULL
            User name: [email protected]
            Host name: PC-393714
            Session Key: Empty
            Flags: 0xa2888205
    \r\n
And this is the packet against the dns alias which works
No.     Time        Source                Destination           Protocol Info
     17 0.103528    xxxxx          xxxxx         HTTP     GET /irj/servlet/prt/portal/prtroot/com.sap.portal.navigation.portallauncher.default HTTP/1.1, NTLMSSP_AUTH
Frame 17 (788 bytes on wire, 788 bytes captured)
Ethernet II, Src: 00:11:43:7d:52:94, Dst: 00:d0:05:04:8f:fc
Internet Protocol, Src Addr: xxxx, Dst Addr: xxxx
Transmission Control Protocol, Src Port: 1825 (1825), Dst Port: http (80), Seq: 403, Ack: 741, Len: 734
Hypertext Transfer Protocol
    GET /irj/servlet/prt/portal/prtroot/com.sap.portal.navigation.portallauncher.default HTTP/1.1\r\n
    Accept: /\r\n
    Accept-Language: da\r\n
    Accept-Encoding: gzip, deflate\r\n
    User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)\r\n
    Host: aliasportal.company.com\r\n
    Connection: Keep-Alive\r\n
    Authorization: NTLM TlRMTVNTUAADAAAAGAAYAHgAAACkAKQAkAAAABYAFgBIAAAACAAIAF4AAAASABIAZgAAAAAAAAA0AQAABYKIogUBKAoAAAAPUwBUAEEAVABPAEkATAAtAE4ARQBUAEQASgBXAEwAUABDAC0AMwA5ADMANwAxADQAyhO3U1uCz0jn55samc+TUJmnyefvp0tXQN0VMytYEG3YDADHwRicxwEBAAA
        NTLMSSP
            NTLMSSP identifier: NTLMSSP
            NTLM Message Type: NTLMSSP_AUTH (0x00000003)
            Lan Manager Response: CA13B7535B82CF48E7E79B1A99CF935099A7C9E7EFA74B57
            NTLM Response: 40DD15332B58106DD80C00C7C1189CC70101000000000000...
            Domain name: COMPANY-NET
            User name: DAPA
            Host name: PC-393714
            Session Key: Empty
            Flags: 0xa2888205
    \r\n
I'll be truely impressed if anyone solves this one!

Hi Dagfinn,
There are a few things I would check in the Internet explorer settings on the client, namely :
-The security zones (which addresses are in Intranet, Trusted sites, etc.)
-Check in the security settings if automatic logon with current username is enabled.
-Look if "Enable integrated Windows authentication" is enabled in the advanced settings.
Are you using Kerberos authentication? There's a long article on Microsoft's website about troubleshooting Kerberos errors which might give a few clues :
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/technologies/security/tkerberr.mspx

How to internationalize BPM Notifications and the User Interfaces ?

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Are there any versions of the portal that have native support for communications to Web Services? Is it going to be eventually possible to dynamically discover channels via a discovery method like UDDI?

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Follow the link
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Hi Stephanie,
In the portal the system object pointing to the new cluster instance needs to point at the virtual node which will always be available. So instead of an alias you use the virtual name of the clustered instance. Also in the configuration parameters remember to use UNC paths (ex. "
virtualservernode\sapmnt\SID\SYS\profile" instead of "C:\usr\sap\SID\SYS\profile".) We have a problem due to this in my company at the moment because it wasnt installed using virtual nodes and UNC paths, but using physical hardware nodes/names, and non UNC paths. So if the cluster fails over, it will be alive, but users would not be able to log on anymore because their links (favourites etc) points to the physcal node 1 of the cluster, and the system object in the portal points to the old node 1. Its easy enough to change the portal system object, but parameters are wrong in the profile too, which is a bigger issue. So please be aware about functionality in the cluster operation, and make sure to implement it after best practise methods so that you can avoid these issues.
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I hope everything will be ok in your project.
Kind Regards,
Soren
Edited by: Soeren Friis Pedersen on Dec 23, 2010 7:37 AM

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Another way of controlling this would be to use a Web Dispatcher in front of your portal so if you should encounter problems you only have 1 place to correct paths etc. So the users would have 1 link to the portal, and you could change whats behind the Web Dispatcher without any user interruption - they still just have the pointer for the Web Dispatcher - as a single point of entrance to the portal. This is a solution I will implement myself Q1 of next year, because I had issues with old saved favourites when I changed our portal environment to run https/ssl. everyone still had the old link for http - and you cant blame the users really, I use favourites a lot myself So I want a single point of entry for the portal environment, nomatter whats behind.
I hope everything will be ok in your project.
Kind Regards,
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Edited by: Soeren Friis Pedersen on Dec 23, 2010 7:37 AM

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Extended notifications and the portal

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