Extended notifications and UWL

Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

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Extended Notification for UWL

Hi,
We have implemented performance management and implemented extended notification using UWL to get outlook email. Every thing is working fine the only problem is - whenever we get an email the FROM person is the person who has configured the system. Ideally the FROM person in the email is the one who has generated the task.
Please let me know what kind of changes we need to make to fix this so that the person who has created the task will be used in the FROM of the emial
Thanks,

Hi,
Check from the requestor if it just enough to schedule the SWN_SELSEN report (that is sending the emails) to be executed for example by the WF-BATCH user. This is a really common scenario what I've seen. Give some nice name (such as "SAP Workflow System" for this system user, and your emails will look already better with 5 minutes work.
If you really want the work item creator as the sender, I don't think that it will be straightforward. Maybe you can do something in SWNCONFIG General settings (SENDER_NAME_INT, SENDER_ADDR_INT, etc.), and doing some kind of custom handler? Not sure about this. Just one thing to pay attention: some of your work items might be technically created by the WF-BATCH user. Then your emails will have this sender in any case.
Regards,
Karri

Extended Notification for UWL + Change the description of task/workitem

Hi,
I have implemented the Extended notification for UWL and I am getting the emails in outlook. Now the requirement is to customize the body of the email completely for the task '12300096'.
I have tried going to PFTC->Description but it does not have full text which I am getting in the email. I tried SE63 also. But in the email I am getting
The following work item requires processing in your SAP Workflow inbox in system xxx.
<Task description>
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
Now I want to remove the following lines;
The following work item requires processing in your SAP Workflow inbox in system xxx.
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
I don't find from where it's coming - please let me know how to remove these lines so that I can add my text in SE63.
Thanks,

Hi,
Go to SWNCONFIG -> General settings.
There you have TEXT_GOTO_INBOX - DTSWN_MSG_GOTO_INBOX. (I am not sure if this was the correct one, but you should check all the texts in general settings, if this was not the correct one.)
Now open dialog text SWN_MSG_GOTO_INBOX in SE61 (you see that you need to remove the prefix DT from the name). Here is your text. You can make your own Z-version of a dialog text in SE61, and then use that in SWNCONFIG general settings.
Regards,
Karri

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

Email notification and UWL

Hello Everyone,
We are currently implementing Universal Worklist. For a start we will connect it to several SAP back-ends (R/3, SRM, HR), and in a second stage we will connect it also to others -non SAP- systems having their own workflows.
Currently, each of these back-ends is sending out email notifications (one generic email per back-end each day, with a link to the back-end's inbox). This wouldn't make much sense with UWL, as the user would still receive every day one email from R/3, one email from SRM, etc., but they would all re-direct him to a central inbox (i.e. UWL).
Is there any functionality comparable to RSWUWFML2/Extended notifications running on the Netweaver Portal? Is there any other solution to this?
Thanks for sharing your thoughts on this.
Cheers,
Patrick

Hi Kjetil,
Do you know how the problem was finally solved in your former company?
I already had a look to your post before, but for me the question is still opened. We have a corporate (non SAP) portal which users see by default when they open their browser and from where they can navigate to the SAP portal, in which we do not have single sign on.
So our users will definitely not login to the SAP Portal by themselves (nor to go to UWL, nor to display the homepage).
Maybe that an applet running on the corporate portal and doing RFC calls on the different back-ends would solve it, but I believe that might be quite a burden to develop, especially if we start talking to various non SAP systems as well. A better approach would probably be to query the portal db to look at what is in each user's UWL. But I have no idea of how the UWL data is structured in the portal and how it is updated (i.e. is the delta pull mechanism also running when a user is not logged in the portal?). I am also not sure whether there is an API in the portal to query this easily (i.e. similar to SAP_WAPI_COUT_WORKITEMS). Has anyone tried this approach before?
Cheers,
Patrick

Extended notifications and the portal

Hi All,
I'm using extended notification ( SWNADMIN ) to send the workitems in SRM/ECC to MS outlook . The background jobs SWNSEL etc are run in the respective systems . Emails produced have links to logon to the respective systems and display/execute the workitem but I want the users to login via the portal . Is that possible ?
Regards

hi,
then i would suggest, before the link opens the corresponding appl, pop up for the userid , create specific portal roles lik manager,hradmin etc, so that the workitems are executed.
But one thing i would like to mention is : extended notification is mainly useful for those who do not access portal often.
hope this helps.
Regards,
Saujanya

Extended notification and NWBC inbox

Hi,
Currently we can configure Workflow Inbox link to SAP Workflow Inbox for GUI or HTML (SBWP),
is there any way our to configure that link to take us directly to NWBC Workflow Inbox?
Thanks in advance
Niketan Maral

Hi Jocelyn,
Thanks for reply, Yes exactly i meant inbox link in extended notification than picked up using SHOW_INBOX_AS..there are three options
HTTP Link that Starts SAP GUI for HTML
HTTP Link that Starts SAP GUI for Windows
Executable Attachment that Starts SAP GUI for Windows
but it does not have option of NWBC Workflow Inbox.
Sure I will update influence portal for this option.
Btw , we could do something enhancing SWN_MESSAGE1 BSP application.
we inserted link which points to NWBC inbox URL.
and then we configured Msssage template using new BSP-URL.
Do you see any issue in above?
we will look into your suggestion of enhancing standard class as well.
Thanks and regards,
Niketan

EXTENDED NOTIFICATION AND EMAIL TEXT/subject line

Hi,
kindly guide where the extended notification email text and subject of email is maintained?
Thanks.

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

Extended notification and deadline monitoring

We are using extended notification to deliver new and changed workitem by email. Now we want to update some workflow approval tasks to add deadline notification. In SWU3 workflow customizing, we had setup "Schedule Background Job for Deadline Monitoring" to run job RSWFSLSDLEX (previous version is SWWDHEX).
My question: if there is some outstanding workflow task meet the deadline, will the notification email sent out by job RSWFSLSDLEX or extended notification report SWN_SELSEN? Thanks in advance.
Regards,
Donald

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

UWL Extended notifications

Hi,
We have implemented performance management and implemented extended notification using UWL to get outlook email. Every thing is working fine the only problem is - whenever we get an email the FROM person is the person who has configured the system. Ideally the FROM person in the email is the one who has generated the task.
Please let me know what kind of changes we need to make to fix this so that the person who has created the task will be used in the FROM of the emial
Thanks,

how are you sending mails, are you using SWN_SELSEN?
Could you please check carefully the General Settings done for the
Extended Notitifcation Mechanism in SWNCONFIG as exposed in the link:
http://help.sap.com/erp2005_ehp_04/helpdata/EN/d5/581ee8d56f1247bf34cfcd
66d16d81/frameset.htm
Notification Administration (Browser)
->Defining the General Settings
Configuring Notifications (View Cluster)
->General Settings
Edited by: Siddharth Rajora on Dec 1, 2011 5:58 PM

Extended Notification - Attachment issue

Hi Experts,
I configured Extended notification and its working is fine.
But the issue is attachment is not coming with the notification.
Actually the work item has the two attachments and in Portal UWL i can able to see the attachments.
But the notification triggered by Extended notification, there is no attachment.
The notification should have the attachments as like work item.
Can any one help me on this?
Thanks in Advance,
Nandini.

Hi Sriram,
"The job for the SWN_SELSEN report checks whether there is a schedule that needs to be executed. If this is the case, the report selects work items or delivers notifications and sets a time stamp. If the schedule was not executed at the intended time, this is indicated in the time stamp. The schedule is executed the next time the job is started."
Take a look at this link.
[Link|http://help.sap.com/saphelp_nw70/helpdata/En/17/8d5c6ccd0a9a4498901ae5c3b5bac7/content.htm]
Regards
Anik

Workflow - For Deadline send Extended Notification

Hi,
Its a particular requirement that in case the deadline is missed a mail need to be send to the approvers Outlook e-mail id. But this e-mail should be sent using extended notification.
First help me how to use extended notification and there is also some configuration needed for the same, so in case u know that thing or have a document kindly send.
Thanks,
Prashant Singhal.

This is already discussed and answered in other threads.
Repetitive/Recursive Deadline Monitoring
sap extended notification for work items with URL

Restrict recipient in Extended Notification

Hi Gurus,
We have configured extended notifications and its working fine. We recently done roll out for some other countries as well and dont want the exteneded notificatins for few countries.
Can I use the class CL_HRASR00_WF_NOTIFICATION_EX and method IS_RECIPIENT to do this? Please help.
Thanks,
Vijay

Hi,
This is fairly well documented in the online help
http://help.sap.com/erp2005_ehp_05/helpdata/EN/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
So please check this source first and if things are still unclear feel free to post a followup message.
Kind regards, Rob Dielemans

SSO and Extended notifications

Hi Friends,
We are using extended notifications to send work item as attachment(SAP GUI shortcut) to outlook and it is working fine. But the shortcut attachments are not working in case the user has an "SSO" enabled for him, it is asking for a logon password . We are using SNC product for SSO. Please let me know if it is possible to have SSO for SAP shortcuts so that the user can open the work item attachment without entering the password
Regards
sapient

Hello Sapient,
If you want to be able to logon directly via the shortcut without entering user/password then you need to use SSO. It seems there is some issue with the user SSO. Do all users have this issue or just some?
I would also check the users SAPGUI release and patch level. Can you compare it to a user who does not have this issue. mAybe apply the latest SAPGUI patch and test again.
Maybe note 1257108 can point you in the right direction.
Regards,
Eddie

Mesage type for outbound mail and extended notification

3 month ago I used Extended Notification. All was correct.
Now in tr SOST when workflow item was created I see in front of outbound item message type Q and sending time "in 1 hour". But in the past there is message type I (and message class type was XS and now SO)
Where can I change (or bask situation) Q on I and resolve this situation and how?
In my wf I switch off deadline monitoring, but no result.
In SBWP all is correct.

Hi,
If any message in waiting status, then it will have message type Q and message class SO.
If any message is in sent or transmitted status, then message type would be I and message class XS.
Error status msg type E and msg class XS.
From the above, you will come to know that your workflow items are in waiting status.
To change it from Q to I and SO to XS, ask your basis guys to do the required changes in exchange server so that all of them will be sent to the corresponding recipients.
Cheers,
Raja.D

Extended notifications and UWL

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