Extended Notifications - Filter Settings

Hi, could someone please teach me how I could include a list of tasks for the filters in filter settings? I noticed that there is a limitation of 14 characters only and I couldn't create more than one parameter "Task".
Thanks,
Yen Li

Hello,
You can add more task simply creating new entries and adding 1 to the index field. I mean you can have several task as follow:
Parameter-Index-Value
TASK-0000-TS90000001
TASK-0001-TS90000002
TASK-0002-TS90000003...
Hope it helps.
Regards,

Similar Messages

Extended Notification; General Settings SAPLOGON_ID

Hi Everyone!
We are planning to administer the extended notifications just by using the view cluster. We want to define the SAP GUI for Windows as the SAP GUI to use to display or execute work items in the Subscription Settings view.
The SAP Library says that <b>'you should specify a cross-company, unique LOGON_ID for the parameter SAPLOGON_ID in the General Settings view: Otherwise the system displays a logon window when the user navigates from a message to an SAP System'</b>.
I think this is my error. I really don't know what to put in SAPLOGON_ID parameter. How will I get this unique ID.
Thanks in advance.
Regards,
Reymar

Hi Reymar / Vhong,
You can check what the default client is by just starting SAP. A client is predefined. If you need to change it before logon then you could ask basis to set the correct one. I think it is a system parameter, but they should know.
I couldn't say if you could set anything in the extended notification, because I am not that familiar with it, but I would expect it sets the client it is run from in the short-cut. If not it could be bug and you should check OSS.
Regards,
Martin

Extended notification: Filter more Tasks

Hi,
I am using the extended notification. I have already a filter for one task and know how to add some entries. Is there also the possibility working to use wildcards like TS000*? Is it possible?
thanks, Vanessa

Did you (or has someone else?) tried to use task groups (object type TG)? If that worked, you could group your tasks into one task group, and use that group in SWNCONFIG, etc.
In general I would perhaps avoid using wildcards even if they worked (or at least be extra careful with them). Perhaps you could make it work now (=it selects only the tasks that you intended), but you will never know what happens in the future: someone (or SAP) creates new tasks, which fits into your wildcard criteria, and you users will be getting some notifications that they are not supposed to get (this is especially valid concern if you would be using the custom created tasks "TS9*" in your filter).
Kind regards,
Karri

Extended notifications - Shortcut

Hi Friends,
We have configure extended notifications for Workflow and it is working fine. The issue which we are currently facing is when the notification comes to Outlook inbox and when we try to open the attachment to execute the work item the SAP Screen is opening in a minimized state, Please let me know if you have face such a kind of issue before and what was the resolution for the same.
Note : When I open the logon screen directly from SAP logon pad it is opening in maximized state.

Hello,
Are you planning on just using Delta, or also the Full?
Some people do eg a Full every morning and then a Delta every hour or so.
I choose to just do a Delta so that there are no multiple notifications.
Could that be what is happening in your case?
You say:
"ZALL_DELTA- Delete old notifications flag is checked - Assigned main filter is ALL_FULL-STANDARD CATEGORY "
That's a bit unusual, I would think ZALL_DELTA would be defined in terms of ZALL_FULL,
not ALL_FULL.
I also don't understand why you have, in Filter Settings, Delta set to X for ZALL_FULL,
and to nothing for ZALL_DELTA. I have the opposite.
I only have one schedule selection because I only use one filter; if you're
using Full and Delta then I'm sure you need two.
regards
Rick Bakker
Hanabi Technology

Extended Notifications - Workflow Inbox link not working

Hi,
I have configured SWNCONFIG to send Extended Notifications. E-mails are being sent but the link for Workflow Inbox (configured in Subscription Settings - SHOW_INBOX_AS = LINK1) only takes to the enterprise portal home page not the inbox. I have search to have this fixed but with no luck. Does anyone know how to solve this?
Thanks in advance.

I have follow the configuration in this links:
Configuring Notifications (View Cluster) (SAP Library - Embedded Processes (SAP Business Workflow))
Subscription (SAP Library - Embedded Processes (SAP Business Workflow))
It does not refer any specific link to the inbox. Only to activate the service: default_host → sap → bc → workflow → shortcut
And to use SHOW_INBOX_AS = LINK1 and define the portal url in parameter WG_HOST in General Settings. In addition the url while navigating in the portal is always the same (e.g either on the home page or in the workflow inbox), so I guess its the system job to re-direct to the Workflow Inbox, but this does not seem to be happening for some reason.

Extended Notifications: how to change the URL link

Hello,
We are on ECC6. We use Extended Notifications to alert users to the presence of new workitems, but when they click on the link to execute the workitem, they're presented with the login screen.
We have been able to send emails from workflow which contain a link that does not ask for a login so I know which URL to use. The problem is, how can you set the URL in Extended Notifications? How does it decide which URL to use? I've tried changing a few General Settings in SWNCONFIG, none of them made a difference.
Any hints, tips, suggestions would be appreciated.
regards
Rick Bakker
Hanabi Technology

Hi Rick,
I wrote my own notification handler to solved an link issue (wanted to point to a specific iView url). I changed the notification handler via Category and double clicking on the category:
Scenario                        WORKFLOW
Category                        ZCATEGORY
Description                    Adobe Administrator
Requested Reliability          0 Undefined
Collective Message             A Grouping with Othe
Notification Priority          5 Medium
                               Delete After Send
Category Handler               CL_SWN_CATEGORY
Notification Handler           ZCL_SWN_NOTIF_WF
Handler for User               CL_SWN_USER_STD
Have a look at some of the methods:
LOAD_INSTANCE_WA
ADD_LINKS_ACTION
ADD_LINK_ACTION_DISPLAY
ADD_LINK_ACTION_EXECUTE
ADD_LINK_ACTION_DECISION
CREATE_ACTION_ATTACHMENT
CREATE_INBOX_ATTACHMENT
Hope it helps you understand how the link is created.

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

Extended notifications: SWN_TEST_REMAP1

has anyone come across this program? in configuring extended notifications there is a whole list of test programs but i haven't seen any guidance on when and how to run them. this one results in...nothing. is this a true negative or a false negative and how can i get to a true positive here?

Hello experts,
Thanks for your answers, it helped me.
However, I still seem to have an issue:
1) I set in swnconfig that I wanted to send mail (one mail containing mulitple notifications) for ALL work items (including these which have already been sent before): I set in my settings that I wanted ALL_FULL notifications to be sent (instead of choosing ALL_DELTA).
However, if notifications have already been sent last time the job run, they are not part of the next mails (next job run).
Do you know how this is possible?
2) I chose the option "link2" to display the sap gui for windows. However when I receive an email, upon clicking on the "display link", internet explorer is trying to open a URL. Do you know how I can fix that problem?
I saw that I needed to enter a "company logon id" in the subscription settings but I didn't because I do not know what it is and what is will be used for. Can that be the reason for the issue or do you have another Idea?
Thanks for your help on this;
Kind regards,
Alice
Edited by: Alice Jockin on Feb 28, 2011 6:11 PM

Extended notifications link

Dear Expert,
I also have a question regarding to the Extended notifications link.
My customer want to use the Extended notifications link with subscription parameter email as HTML, one msg per category and including HTTP link to open SBWP in SAPGUI for windows.
The problem is, that if saplogon is configured with group/server selection instead of an ordinary user specific application server entry, the link to the inbox received in the mail does not work. We get
an error: "Logon to SAP System faild. The system description '1. RPR [ERP Production system]' cannot be found in the system list. Make sure that saplogon.ini exists and choose an existing system description in the system list.
My customer has changed the parameter "logon_id" in trx. SWNADMIN so now the
field "System Description" is correct filled when he accept the error message - but still the link does not end up in the small logon window.
Could you provide some suggestion?
Many thanks,
Perry Song

Hi,
Can you check the general settings in SWNCONFIG.
Please check the below entries for general settings.
http://help.sap.com/saphelp_erp2005vp/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
Regards
SM Nizamudeen

Extended notifications: SWN_SELSEN

Hello SolMan experts,
I configured the extended notifications for work items in solman using TA SWNCONFIG (as suggested under sap library and in this forum).
I completed all steps successfully.
However, when I run the program SWN_SELSEN, notifications are collected but no "send job" is prepared.
TA SCOT is well configured, TA SWNCONFIG is well configured as well.
When I check SLG1, everything is green (including the selection job run and the delivery job); only one element appears as yellow "could not determine an agent for work item" - error swn156.
Does someone know how to solve this problem?
Thanks!
Kind regards,
Alice

Hello experts,
Thanks for your answers, it helped me.
However, I still seem to have an issue:
1) I set in swnconfig that I wanted to send mail (one mail containing mulitple notifications) for ALL work items (including these which have already been sent before): I set in my settings that I wanted ALL_FULL notifications to be sent (instead of choosing ALL_DELTA).
However, if notifications have already been sent last time the job run, they are not part of the next mails (next job run).
Do you know how this is possible?
2) I chose the option "link2" to display the sap gui for windows. However when I receive an email, upon clicking on the "display link", internet explorer is trying to open a URL. Do you know how I can fix that problem?
I saw that I needed to enter a "company logon id" in the subscription settings but I didn't because I do not know what it is and what is will be used for. Can that be the reason for the issue or do you have another Idea?
Thanks for your help on this;
Kind regards,
Alice
Edited by: Alice Jockin on Feb 28, 2011 6:11 PM

Extended notifications & placing a link to the mail

Hi,
We have extended notifications running in our system with basically the following relevant settings:
-one message contains multiple items
-HTML message
I have configured the text of the mail to meet our requirements and it works just fine, and now I would like to enhance the text even more. I would like to include a link to the UWL to the text. So for example the text would be:
You have new work items in <u>universal worklist.</u> (where the phrase 'universal worklist' would be a link and by pressing it you could access the UWL).
How to do this? I tried to make this by using "a href" tag, but then the result was that the the mail text just included the whole "a ref" thing - it didn't create a link from it.

Sorry, I only found this one (btw very good) blog regarding extended notifications:
/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
...and it doesn't really answer my question.
It is clear for me about how to create a link for executing each individual item, but this is not required. I just wonder that how can I add a link to the custom dialog text that I have maintained with SE61.
Or is there some other way to handle this? I would also be happy to some other solution. (The only thing that I would not be happy is that I would need to include the whole long URL address of the UWL to the mail in order that users could easily access UWL through the mail.)

Extended notifications from multiple systems

We're using Extended notifications now to send reminder e-mails about unfinished tasks. The problem now is that we have multiple (3) systems and we would like to set up Extended notifications to send one combined e-mail that has all the tasks from all the three systems. Is this possible with Extended notifications or do we have to cope with sending one e-mail per system?

Hi Evan,
I had the same requirement. My conclusion was that achieving this would mean modifying the standard extended notification mechanism to run in one of your three systems and retrieve workitems from all three systems via RFC calls. Surely quite a big change, with high complexity and high risk.
I finally implemented another (relatively easy solution). The only prerequisite is to have UWL.
1. Write a function module (rfc-enabled) that grabs all dialog and deadline workitems in a certain timeframe (passed as a parameter to the FM), with optional filter on task and agent. It returns a table with all the selected workitems + description + agent + agent's email address (if several agents for a workitem then the workitem appears several times in the table).
Implement that FM in all our SAP prod systems where you have workflows.
2. Write a report in one of the systems, which makes a call to that FM in all the other systems to retrieve the workitem and then sends an email to each agent. The report writes the time at which it runs in a db table. So next time you run it it knows when the email was sent last and thus knows which timeframe to select workitems on.
The report sends one email to each agent with the list of workitems and a link to the UWL.
If you do not have UWL then that might get much more complicated because you'll need to insert links in the email body to allow execution of the workitem from the mail directly. Not easy... In that case I would rather start from the standard extended notification mechanism and enhance it.
Mmmh, maybe I should write a blog about this report of mine. Anyone interested? Worth the effort?
Cheers,
Patrick

Extended notifications and UWL

Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

Extended Notification Workflow Problem

Hi,
I have configured Extended Notification by using SWNCONFIG transcation code for 3 scenorios. For the first 2 scenorios, it is working fine. ie. Users getting an e-mail to the outlook with 'Execute Work item' link.
My problem is for the 3rd scenorio, configuration is not working for this. SWN_SELSEN report is not picking up the notification. I configured the 3rd scenorio same as the first 2 scenorios. I tried all the different ways. Still it is not working. i.e SWN_SELSEN is not at all picking up the 3rd notification.
Please let me know if any one facing the same problem.

Hi PR,
Please find the steps below,
1. Created new Category
2. Assigned message templates to new Category
3. Created new subscription:
     Delivery Sch: Every 15 minutes
     Delivery type: EMAIL_HTML
     Granularity: One message per Notification
     R Address: *
     R type: Internal SAP user
4. Filter Basic:
    Copied standard ALL_DELTA & ALL_FULL filters and named it as Z*.
    Assinged main filter ALL_DELTA to ZALL_DELTA and ALL_FULL to ZALL_FULL.
    In the ZALL_DELTA, the parameters are ALL_DELTA: 'X' and TASK: My task number.
     For ZALL_FULL, i have assinged only TASK number.
5. Created Schedule Selection and Delivery Selection within 15minutes interval.
Everything i created for the same as scenorio 1 & 2.

Extended Notification for UWL

Hi,
We have implemented performance management and implemented extended notification using UWL to get outlook email. Every thing is working fine the only problem is - whenever we get an email the FROM person is the person who has configured the system. Ideally the FROM person in the email is the one who has generated the task.
Please let me know what kind of changes we need to make to fix this so that the person who has created the task will be used in the FROM of the emial
Thanks,

Hi,
Check from the requestor if it just enough to schedule the SWN_SELSEN report (that is sending the emails) to be executed for example by the WF-BATCH user. This is a really common scenario what I've seen. Give some nice name (such as "SAP Workflow System" for this system user, and your emails will look already better with 5 minutes work.
If you really want the work item creator as the sender, I don't think that it will be straightforward. Maybe you can do something in SWNCONFIG General settings (SENDER_NAME_INT, SENDER_ADDR_INT, etc.), and doing some kind of custom handler? Not sure about this. Just one thing to pay attention: some of your work items might be technically created by the WF-BATCH user. Then your emails will have this sender in any case.
Regards,
Karri

Extended Notifications - Filter Settings

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