Extended notifications in Workflow

Has anybody worked on Extended Notifications in workflow? Any good documents on Extended Notifications.
Thanks,
Yogesh

Hello Yogesh,
What is your scenario in SRM ?
<a href="http://help.sap.com/saphelp_erp2005vp/helpdata/en/51/3c3d3828135856e10000009b38f842/frameset.htm">http://help.sap.com/saphelp_erp2005vp/helpdata/en/51/3c3d3828135856e10000009b38f842/frameset.htm</a>
Regards,
Masa

Similar Messages

Extended Notification for Workflow

Hi,
I need to know what are all configurations have to be done in tcode SWNCONFIG for sending the notification to e-mail or SMS.
I need sample scenario.
Can anyone send me step by step procedure ?

Hi MB,
The extended notification configuration is explained with details in SAP library. I have to admit that the documentation is not very clear, and there are even some small "mistakes", but you should just try to follow it.
Anyhow, actually it is much easier to do the configuration with transaction SWNADMIN (if the WAS environment is properly configured and you are able to use BSP applications). It is really straightforward to use. Configure extended notifications first with SWNADMIN, and then if you have to achieve something special (for example if you want to change the texts of the notification, etc.) you can do the enhancements to your scenario with SWNCONFIG.
Regards,
Karri

Extended Notification in Workflow issue

I have used extended notifications to send user decision to Outlook, when PR is created user decision step shows as "Ready" under status in SWIA. When I run the report SWN_SELSEN with selected check box "No time check during send". Email is not triggering to my Outlook. When I created a simple work flow with only user decision email is triggered to my outlook.
Please suggest me how to solve the issue.

Hi Sriram,
"The job for the SWN_SELSEN report checks whether there is a schedule that needs to be executed. If this is the case, the report selects work items or delivers notifications and sets a time stamp. If the schedule was not executed at the intended time, this is indicated in the time stamp. The schedule is executed the next time the job is started."
Take a look at this link.
[Link|http://help.sap.com/saphelp_nw70/helpdata/En/17/8d5c6ccd0a9a4498901ae5c3b5bac7/content.htm]
Regards
Anik

Extended notifications - Shortcut

Hi Friends,
We have configure extended notifications for Workflow and it is working fine. The issue which we are currently facing is when the notification comes to Outlook inbox and when we try to open the attachment to execute the work item the SAP Screen is opening in a minimized state, Please let me know if you have face such a kind of issue before and what was the resolution for the same.
Note : When I open the logon screen directly from SAP logon pad it is opening in maximized state.

Hello,
Are you planning on just using Delta, or also the Full?
Some people do eg a Full every morning and then a Delta every hour or so.
I choose to just do a Delta so that there are no multiple notifications.
Could that be what is happening in your case?
You say:
"ZALL_DELTA- Delete old notifications flag is checked - Assigned main filter is ALL_FULL-STANDARD CATEGORY "
That's a bit unusual, I would think ZALL_DELTA would be defined in terms of ZALL_FULL,
not ALL_FULL.
I also don't understand why you have, in Filter Settings, Delta set to X for ZALL_FULL,
and to nothing for ZALL_DELTA. I have the opposite.
I only have one schedule selection because I only use one filter; if you're
using Full and Delta then I'm sure you need two.
regards
Rick Bakker
Hanabi Technology

Extended Notifications - Workflow Inbox link not working

Hi,
I have configured SWNCONFIG to send Extended Notifications. E-mails are being sent but the link for Workflow Inbox (configured in Subscription Settings - SHOW_INBOX_AS = LINK1) only takes to the enterprise portal home page not the inbox. I have search to have this fixed but with no luck. Does anyone know how to solve this?
Thanks in advance.

I have follow the configuration in this links:
Configuring Notifications (View Cluster) (SAP Library - Embedded Processes (SAP Business Workflow))
Subscription (SAP Library - Embedded Processes (SAP Business Workflow))
It does not refer any specific link to the inbox. Only to activate the service: default_host → sap → bc → workflow → shortcut
And to use SHOW_INBOX_AS = LINK1 and define the portal url in parameter WG_HOST in General Settings. In addition the url while navigating in the portal is always the same (e.g either on the home page or in the workflow inbox), so I guess its the system job to re-direct to the Workflow Inbox, but this does not seem to be happening for some reason.

Extended Notifications for SAP Business Workflow

Hi expert,
i need your help!!
i have configured the "Extended Notifications for SAP Business Workflow" with the tnx SWNADMIN and this was successful. I can write emails, but i can read this only on SAP GUI with the tnx SOST. I don't receive email on my email-address.
can you say me, where is the problem?
Thank you in advance
marcel

Hi Marcel
Rope in your Basis Guy!
Basically, your Extended notif part is working fine..... emails reaching SOST is proof. Going out of SAP may need basis config.
What do you see, a yellow triangle or a red light in SOST?
Regards,
Modak

Extended Notification Workflow Problem

Hi,
I have configured Extended Notification by using SWNCONFIG transcation code for 3 scenorios. For the first 2 scenorios, it is working fine. ie. Users getting an e-mail to the outlook with 'Execute Work item' link.
My problem is for the 3rd scenorio, configuration is not working for this. SWN_SELSEN report is not picking up the notification. I configured the 3rd scenorio same as the first 2 scenorios. I tried all the different ways. Still it is not working. i.e SWN_SELSEN is not at all picking up the 3rd notification.
Please let me know if any one facing the same problem.

Hi PR,
Please find the steps below,
1. Created new Category
2. Assigned message templates to new Category
3. Created new subscription:
     Delivery Sch: Every 15 minutes
     Delivery type: EMAIL_HTML
     Granularity: One message per Notification
     R Address: *
     R type: Internal SAP user
4. Filter Basic:
    Copied standard ALL_DELTA & ALL_FULL filters and named it as Z*.
    Assinged main filter ALL_DELTA to ZALL_DELTA and ALL_FULL to ZALL_FULL.
    In the ZALL_DELTA, the parameters are ALL_DELTA: 'X' and TASK: My task number.
     For ZALL_FULL, i have assinged only TASK number.
5. Created Schedule Selection and Delivery Selection within 15minutes interval.
Everything i created for the same as scenorio 1 & 2.

Workflow - For Deadline send Extended Notification

Hi,
Its a particular requirement that in case the deadline is missed a mail need to be send to the approvers Outlook e-mail id. But this e-mail should be sent using extended notification.
First help me how to use extended notification and there is also some configuration needed for the same, so in case u know that thing or have a document kindly send.
Thanks,
Prashant Singhal.

This is already discussed and answered in other threads.
Repetitive/Recursive Deadline Monitoring
sap extended notification for work items with URL

Extended Notifications: how to change the URL link

Hello,
We are on ECC6. We use Extended Notifications to alert users to the presence of new workitems, but when they click on the link to execute the workitem, they're presented with the login screen.
We have been able to send emails from workflow which contain a link that does not ask for a login so I know which URL to use. The problem is, how can you set the URL in Extended Notifications? How does it decide which URL to use? I've tried changing a few General Settings in SWNCONFIG, none of them made a difference.
Any hints, tips, suggestions would be appreciated.
regards
Rick Bakker
Hanabi Technology

Hi Rick,
I wrote my own notification handler to solved an link issue (wanted to point to a specific iView url). I changed the notification handler via Category and double clicking on the category:
Scenario                        WORKFLOW
Category                        ZCATEGORY
Description                    Adobe Administrator
Requested Reliability          0 Undefined
Collective Message             A Grouping with Othe
Notification Priority          5 Medium
                               Delete After Send
Category Handler               CL_SWN_CATEGORY
Notification Handler           ZCL_SWN_NOTIF_WF
Handler for User               CL_SWN_USER_STD
Have a look at some of the methods:
LOAD_INSTANCE_WA
ADD_LINKS_ACTION
ADD_LINK_ACTION_DISPLAY
ADD_LINK_ACTION_EXECUTE
ADD_LINK_ACTION_DECISION
CREATE_ACTION_ATTACHMENT
CREATE_INBOX_ATTACHMENT
Hope it helps you understand how the link is created.

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

Extended notifications problem

Hi experts,
I am trying to configure extended notifications for around 7 to 8 different taks
pertaining to different workflows.
I could successfully do it for 1 task.
Then after successful testing I did add more filters to the same configuration
under same subscription and delivery.
I even created new schedules for the new filters. But unfortunately it is not working.
I could debug the standard program SWN_SELSEN and found that the particular WAPI call to
select the delta Work Items from SWWWIHEAD and SWWWIHIST is failing because of some
timestamp mismatch.
Can you please provide me some help regarding this ?
Thanks,
Deb

Hi Purvesh,
You can find the step by step procdure in the following blog.
How to get Work items @ your Outlook Inbox
You can find all the definitions and theories in the SAP Help link provided in the same blog.
I initially followed the above and could successfully do it for 1 task.
However, I was stuck in achieving the same for multiple task belonging to different workflows.
Here is how I did it:
1) Do the configuration in SWNCONFIG as per the blog and SAP Help
     A) Create your own delivery schdule
     B) Create your own subscription using the above delivery schedule
     C) Create your own filters
     D) Create your own selection schedule
2) Then run the report SWN_SELSEN to do the actual selection and delivery based on the schedules    you created.
The key is creating the filters. Follow the SAP Help link closely and try it. If you face any problems
the please let me know.
Please award appropriate points.
Thanks & Regards
Deb
Edited by: debabrata mohanty on Dec 10, 2008 11:26 AM

Extended notifications: Missing tasks in SOST

Hi!
I've configured extended notifications via SWNCONFIG, including different task filters. When I execute the SWN_SELSEN report, a range of notifications is represented in SCOT. However, when I run SOST, I'm missing notifications on two tasks. Tasks that are used in decision steps in the workflows are represented, but the two tasks that are used in activity steps in the workflows are missing. Why is that?
Best regards,
Martin Aabo

Hi Martin,
Check these sites ,
http://help.sap.com/saphelp_nw04/helpdata/en/27/9a793426cea749b18fa409565c3dee/content.htm
http://help.sap.com/SCENARIOS_BUS2007/helpdata/EN/45/ac741f89522e78e10000000a155369/content.htm
http://www.erpgenie.com/mysap-crm/924
By
Pari

Extended notifications - SAP screen opens in little format

Hi all,
we're using extended notifications to warn users that they have unprocessed items in their workflow inbox, with a link in the mail to execute the workitem.
Whenever a user clicks on the link, SAP asks for the password, and it opens, but with a very little screen. Is it possible that the screen which opens is in full format ?
thnx in advance !

yeah, Martin, that's been a requirement from a customer, which I have solved by copying the RSWUWFML2 and set that option on the parameter for the function call that creates the shortcut (there are two of them in the coding).
BR Florin
P.S.: Still that window is somewhat opened in background (behind a current window). This <i>cannot</i> be solved.
Message was edited by:
        Florin Wach
P.P.S.: Here's some excerpt from that coding
*** Data field   window_size is defined as follow
DATA: window_size   TYPE CHAR40.
*** and filled with a drop down box using these values:
         REFRESH: vrm_values.
         vrm_value-key = 'N'.
         vrm_value-text = 'Normal window'(901).
         APPEND vrm_value TO vrm_values.
         vrm_value-key = 'M'.
         vrm_value-text = 'Maximized window'(902).
         APPEND vrm_value TO vrm_values.
***Which then is transposed into the following values:
window_size = 'Normal Window'.
window_size = 'Maximized'.
*** Context: FORM create_shortcut_action
*- create the shortcut as table
CALL FUNCTION 'SWN_CREATE_SHORTCUT'
   EXPORTING
     i_transaction                 = '*RSWNWIEX'        "#EC NOTEXT
*    I_REPORT                      =
*    I_SYSTEM_COMMAND              =
     i_parameter                   = l_param
     i_saplogon_id                 = l_logon_id
     i_sysid                       = sy-sysid
*    I_GUIPARM                     =
     i_user                        = p_user
     i_language                    = p_langu
     i_windowsize                  = window_size        "#EC NOTEXT
*    I_TITLE                       =
     i_custom                      = l_scrap
   IMPORTING
     shortcut_table                = pt_attach
*    SHORTCUT_STRING               =
   EXCEPTIONS
*    INCONSISTENT_PARAMETERS       = 1
     OTHERS                        = 1.
IF sy-subrc <> 0.
    REFRESH pt_attach.
    EXIT.
ENDIF.
*** Same thing on form FORM create_shortcut_inbox
Message was edited by:
        Florin Wach
Message was edited by:
        Florin Wach

Extended notifications from multiple systems

We're using Extended notifications now to send reminder e-mails about unfinished tasks. The problem now is that we have multiple (3) systems and we would like to set up Extended notifications to send one combined e-mail that has all the tasks from all the three systems. Is this possible with Extended notifications or do we have to cope with sending one e-mail per system?

Hi Evan,
I had the same requirement. My conclusion was that achieving this would mean modifying the standard extended notification mechanism to run in one of your three systems and retrieve workitems from all three systems via RFC calls. Surely quite a big change, with high complexity and high risk.
I finally implemented another (relatively easy solution). The only prerequisite is to have UWL.
1. Write a function module (rfc-enabled) that grabs all dialog and deadline workitems in a certain timeframe (passed as a parameter to the FM), with optional filter on task and agent. It returns a table with all the selected workitems + description + agent + agent's email address (if several agents for a workitem then the workitem appears several times in the table).
Implement that FM in all our SAP prod systems where you have workflows.
2. Write a report in one of the systems, which makes a call to that FM in all the other systems to retrieve the workitem and then sends an email to each agent. The report writes the time at which it runs in a db table. So next time you run it it knows when the email was sent last and thus knows which timeframe to select workitems on.
The report sends one email to each agent with the list of workitems and a link to the UWL.
If you do not have UWL then that might get much more complicated because you'll need to insert links in the email body to allow execution of the workitem from the mail directly. Not easy... In that case I would rather start from the standard extended notification mechanism and enhance it.
Mmmh, maybe I should write a blog about this report of mine. Anyone interested? Worth the effort?
Cheers,
Patrick

Extended notifications and UWL

Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

Extended notifications in Workflow

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