Extended notifications: Missing tasks in SOST

Hi!
I've configured extended notifications via SWNCONFIG, including different task filters. When I execute the SWN_SELSEN report, a range of notifications is represented in SCOT. However, when I run SOST, I'm missing notifications on two tasks. Tasks that are used in decision steps in the workflows are represented, but the two tasks that are used in activity steps in the workflows are missing. Why is that?
Best regards,
Martin Aabo

Hi Martin,
Check these sites ,
http://help.sap.com/saphelp_nw04/helpdata/en/27/9a793426cea749b18fa409565c3dee/content.htm
http://help.sap.com/SCENARIOS_BUS2007/helpdata/EN/45/ac741f89522e78e10000000a155369/content.htm
http://www.erpgenie.com/mysap-crm/924
By
Pari

Similar Messages

Extended Notification not working for Dialog Task with agent assignment

Hi Friends,
I have an issue where I have a user decision step and a sub workflow contains a dialog task with agent assignment.
Extended notification is configured properly and is working properly for user decision step but its not working for the dialog task created as an activity.
Batch jobs are configured to run report SWN_SELSEN.
I was checking SDN and found this discussion handy :
http://help.sap.com/saphelp_nw73ehp1/helpdata/en/4f/3bed495cc018c8e10000000a42189e/content.htm
One thing that wonders me is that notifications show up in SOST 4-5 seconds before the user decision step starts execution.
See screenshot from SOST and WF log.
SOST log :
2 questions here: Why is notification not being sent for Dialog task?
Why is user decision notification being sent that early even before the User decision task starts execution?
Please provide your valuable inputs.
Regards,
Sandip

An activity step with agents is supported by the extended notifications if it is a decision task or not, I have used it many times and it works well just no approval/rejection links if it's not a decision task.
From your screenshot you can see that a mail has been created and is found in SOST, usually this cases are problems with the mail server or connection to it, check the mail settings in the SMTP node in transaction SCOT, also check with mail server team if there is a block to/from the SAP server.

Extended notification: Filter more Tasks

Hi,
I am using the extended notification. I have already a filter for one task and know how to add some entries. Is there also the possibility working to use wildcards like TS000*? Is it possible?
thanks, Vanessa

Did you (or has someone else?) tried to use task groups (object type TG)? If that worked, you could group your tasks into one task group, and use that group in SWNCONFIG, etc.
In general I would perhaps avoid using wildcards even if they worked (or at least be extra careful with them). Perhaps you could make it work now (=it selects only the tasks that you intended), but you will never know what happens in the future: someone (or SAP) creates new tasks, which fits into your wildcard criteria, and you users will be getting some notifications that they are not supposed to get (this is especially valid concern if you would be using the custom created tasks "TS9*" in your filter).
Kind regards,
Karri

Extended Notification for UWL + Change the description of task/workitem

Hi,
I have implemented the Extended notification for UWL and I am getting the emails in outlook. Now the requirement is to customize the body of the email completely for the task '12300096'.
I have tried going to PFTC->Description but it does not have full text which I am getting in the email. I tried SE63 also. But in the email I am getting
The following work item requires processing in your SAP Workflow inbox in system xxx.
<Task description>
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
Now I want to remove the following lines;
The following work item requires processing in your SAP Workflow inbox in system xxx.
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
I don't find from where it's coming - please let me know how to remove these lines so that I can add my text in SE63.
Thanks,

Hi,
Go to SWNCONFIG -> General settings.
There you have TEXT_GOTO_INBOX - DTSWN_MSG_GOTO_INBOX. (I am not sure if this was the correct one, but you should check all the texts in general settings, if this was not the correct one.)
Now open dialog text SWN_MSG_GOTO_INBOX in SE61 (you see that you need to remove the prefix DT from the name). Here is your text. You can make your own Z-version of a dialog text in SE61, and then use that in SWNCONFIG general settings.
Regards,
Karri

Extended notifications problem

Hi experts,
I am trying to configure extended notifications for around 7 to 8 different taks
pertaining to different workflows.
I could successfully do it for 1 task.
Then after successful testing I did add more filters to the same configuration
under same subscription and delivery.
I even created new schedules for the new filters. But unfortunately it is not working.
I could debug the standard program SWN_SELSEN and found that the particular WAPI call to
select the delta Work Items from SWWWIHEAD and SWWWIHIST is failing because of some
timestamp mismatch.
Can you please provide me some help regarding this ?
Thanks,
Deb

Hi Purvesh,
You can find the step by step procdure in the following blog.
How to get Work items @ your Outlook Inbox
You can find all the definitions and theories in the SAP Help link provided in the same blog.
I initially followed the above and could successfully do it for 1 task.
However, I was stuck in achieving the same for multiple task belonging to different workflows.
Here is how I did it:
1) Do the configuration in SWNCONFIG as per the blog and SAP Help
     A) Create your own delivery schdule
     B) Create your own subscription using the above delivery schedule
     C) Create your own filters
     D) Create your own selection schedule
2) Then run the report SWN_SELSEN to do the actual selection and delivery based on the schedules    you created.
The key is creating the filters. Follow the SAP Help link closely and try it. If you face any problems
the please let me know.
Please award appropriate points.
Thanks & Regards
Deb
Edited by: debabrata mohanty on Dec 10, 2008 11:26 AM

Extended Notifications for SAP Business Workflow

Hi expert,
i need your help!!
i have configured the "Extended Notifications for SAP Business Workflow" with the tnx SWNADMIN and this was successful. I can write emails, but i can read this only on SAP GUI with the tnx SOST. I don't receive email on my email-address.
can you say me, where is the problem?
Thank you in advance
marcel

Hi Marcel
Rope in your Basis Guy!
Basically, your Extended notif part is working fine..... emails reaching SOST is proof. Going out of SAP may need basis config.
What do you see, a yellow triangle or a red light in SOST?
Regards,
Modak

Extended notifications from multiple systems

We're using Extended notifications now to send reminder e-mails about unfinished tasks. The problem now is that we have multiple (3) systems and we would like to set up Extended notifications to send one combined e-mail that has all the tasks from all the three systems. Is this possible with Extended notifications or do we have to cope with sending one e-mail per system?

Hi Evan,
I had the same requirement. My conclusion was that achieving this would mean modifying the standard extended notification mechanism to run in one of your three systems and retrieve workitems from all three systems via RFC calls. Surely quite a big change, with high complexity and high risk.
I finally implemented another (relatively easy solution). The only prerequisite is to have UWL.
1. Write a function module (rfc-enabled) that grabs all dialog and deadline workitems in a certain timeframe (passed as a parameter to the FM), with optional filter on task and agent. It returns a table with all the selected workitems + description + agent + agent's email address (if several agents for a workitem then the workitem appears several times in the table).
Implement that FM in all our SAP prod systems where you have workflows.
2. Write a report in one of the systems, which makes a call to that FM in all the other systems to retrieve the workitem and then sends an email to each agent. The report writes the time at which it runs in a db table. So next time you run it it knows when the email was sent last and thus knows which timeframe to select workitems on.
The report sends one email to each agent with the list of workitems and a link to the UWL.
If you do not have UWL then that might get much more complicated because you'll need to insert links in the email body to allow execution of the workitem from the mail directly. Not easy... In that case I would rather start from the standard extended notification mechanism and enhance it.
Mmmh, maybe I should write a blog about this report of mine. Anyone interested? Worth the effort?
Cheers,
Patrick

Extended notifications and UWL

Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

Extended Notification for Workitems

Hi,
we need to configure the SWNCONFIG for Extended Notifications.
We have already made some steps but the report SWN_SELSEN does not work. He says there are 0 WorkItem to be sent.
We should send an email with links to step inside the workitem (Approve, Reject ....)
Regards

>We have already made some steps
And these steps are? Did you include the task IDs, for which you want to send the notifications, to the configuration? DO you have new work items in the system to test the report?
Regards,
Karri

Extended Notification Workflow Problem

Hi,
I have configured Extended Notification by using SWNCONFIG transcation code for 3 scenorios. For the first 2 scenorios, it is working fine. ie. Users getting an e-mail to the outlook with 'Execute Work item' link.
My problem is for the 3rd scenorio, configuration is not working for this. SWN_SELSEN report is not picking up the notification. I configured the 3rd scenorio same as the first 2 scenorios. I tried all the different ways. Still it is not working. i.e SWN_SELSEN is not at all picking up the 3rd notification.
Please let me know if any one facing the same problem.

Hi PR,
Please find the steps below,
1. Created new Category
2. Assigned message templates to new Category
3. Created new subscription:
     Delivery Sch: Every 15 minutes
     Delivery type: EMAIL_HTML
     Granularity: One message per Notification
     R Address: *
     R type: Internal SAP user
4. Filter Basic:
    Copied standard ALL_DELTA & ALL_FULL filters and named it as Z*.
    Assinged main filter ALL_DELTA to ZALL_DELTA and ALL_FULL to ZALL_FULL.
    In the ZALL_DELTA, the parameters are ALL_DELTA: 'X' and TASK: My task number.
     For ZALL_FULL, i have assinged only TASK number.
5. Created Schedule Selection and Delivery Selection within 15minutes interval.
Everything i created for the same as scenorio 1 & 2.

Extended Notification for UWL

Hi,
We have implemented performance management and implemented extended notification using UWL to get outlook email. Every thing is working fine the only problem is - whenever we get an email the FROM person is the person who has configured the system. Ideally the FROM person in the email is the one who has generated the task.
Please let me know what kind of changes we need to make to fix this so that the person who has created the task will be used in the FROM of the emial
Thanks,

Hi,
Check from the requestor if it just enough to schedule the SWN_SELSEN report (that is sending the emails) to be executed for example by the WF-BATCH user. This is a really common scenario what I've seen. Give some nice name (such as "SAP Workflow System" for this system user, and your emails will look already better with 5 minutes work.
If you really want the work item creator as the sender, I don't think that it will be straightforward. Maybe you can do something in SWNCONFIG General settings (SENDER_NAME_INT, SENDER_ADDR_INT, etc.), and doing some kind of custom handler? Not sure about this. Just one thing to pay attention: some of your work items might be technically created by the WF-BATCH user. Then your emails will have this sender in any case.
Regards,
Karri

Extended notification and deadline monitoring

We are using extended notification to deliver new and changed workitem by email. Now we want to update some workflow approval tasks to add deadline notification. In SWU3 workflow customizing, we had setup "Schedule Background Job for Deadline Monitoring" to run job RSWFSLSDLEX (previous version is SWWDHEX).
My question: if there is some outstanding workflow task meet the deadline, will the notification email sent out by job RSWFSLSDLEX or extended notification report SWN_SELSEN? Thanks in advance.
Regards,
Donald

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

Best approach to attach note to decision via extended notifications?

Hi,
I'm looking for advice as to the best approach to handle this requirement. We are using extended notifications to deliver a user decision task to users' Outlook inbox. Users want to be able to attach a note after they select one of the decision links in the email. Currently if they click any option, they just get the standard page that says "Work item executed with decision option (whatever)". There is no feature in that page for attaching a note.
We want to keep this as simple as possible from the users' standpoint. Currently these users are not using the UWL, and they don't use SAPGUI very much. The need to attach a note will be infrequent, so the procedure needs to be obvious and simple, or the feature won't be useful.
The SAP system is ECC 6.0 with Netweaver 7.01. The immediate application is purchase requisition rejection (we want to be able to attach a note when rejecting), but I am hoping for a generic solution.
I'm thinking we have to create a substitute page that gets called when the link gets clicked. Will that work? But is there an easier way?
Your thoughts?
Thanks,
Margaret

Just use the pen tool (p) and set the type to shape. The achor points can be selected with the direct select tool (a).

Workflow - For Deadline send Extended Notification

Hi,
Its a particular requirement that in case the deadline is missed a mail need to be send to the approvers Outlook e-mail id. But this e-mail should be sent using extended notification.
First help me how to use extended notification and there is also some configuration needed for the same, so in case u know that thing or have a document kindly send.
Thanks,
Prashant Singhal.

This is already discussed and answered in other threads.
Repetitive/Recursive Deadline Monitoring
sap extended notification for work items with URL

SWNCONFIG - Doubt in Extended Notifications

Hi Experts,
I followed this blog to send work items to the outlook.
/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
In SWNCONFIG -> General Settings -> WD_HOST, there is a option to embed the webdynpro application.
whats the use of that? so we can design the webdynpro application and this webdynpro screen will reflected in the
outlook?
Please give your valuable inputs.
Thanks,
Vijay.

It depends on your scenario. Let's say that you have travel expense approval tasks to be approved. Then you also have a web dynpro application for approving those travel expenses. It is possible to configure extended notification in a way that when you click the link in the email, the approval application will be launched. I have never done this, and I am not sure, if it will work easily or not. You can find some discussions in SDN by searching with the key word "WD_HOST". Check for example this: Extended Notifcations not sent
BUT it is not possible to just build some kind of general WD application to execute any approval task (or well, of course it is , but it would be quite difficult).
Regards,
Karri

Extended notifications: Missing tasks in SOST

Similar Messages

Maybe you are looking for