Extended notifications & placing a link to the mail

Hi,
We have extended notifications running in our system with basically the following relevant settings:
-one message contains multiple items
-HTML message
I have configured the text of the mail to meet our requirements and it works just fine, and now I would like to enhance the text even more. I would like to include a link to the UWL to the text. So for example the text would be:
You have new work items in universal worklist. (where the phrase 'universal worklist' would be a link and by pressing it you could access the UWL).
How to do this? I tried to make this by using "a href" tag, but then the result was that the the mail text just included the whole "a ref" thing - it didn't create a link from it.

Sorry, I only found this one (btw very good) blog regarding extended notifications:
/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
...and it doesn't really answer my question.
It is clear for me about how to create a link for executing each individual item, but this is not required. I just wonder that how can I add a link to the custom dialog text that I have maintained with SE61.
Or is there some other way to handle this? I would also be happy to some other solution. (The only thing that I would not be happy is that I would need to include the whole long URL address of the UWL to the mail in order that users could easily access UWL through the mail.)

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Add link in the Mail body

Hi
i am doing file to mail scenario. i need to add link in the mail how can we do this. i tried TransformBean. but it's not working could u please help me
Thank you
Regards
Sundher

Hi Sundher,
Web Blogs on File Scenario:
/people/prasad.ulagappan2/blog/2005/06/07/mail-adapter-scenarios-150-sap-exchange-infrastructure
/people/michal.krawczyk2/blog/2005/03/07/mail-adapter-xi--how-to-implement-dynamic-mail-address
/people/community.user/blog/2006/09/07/email-reporting
Check the following links:
these links should help you clear your doubts regarding Configuring a Receiver Mail Adapter and possibly find the cause for your error.
http://help.sap.com/saphelp_nw04/helpdata/en/6b/4493404f673028e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/8c/607fe4756b654ab9f420097c29f6e9/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/5d/112d20f6ce6c46ba66afb98d278fbd/frameset.htm
Ignore the Image part and use this for your file to mail:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/6d967fbc-0a01-0010-4fb4-91c6d38c5816
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Extended Notifications - Workflow Inbox link not working

Hi,
I have configured SWNCONFIG to send Extended Notifications. E-mails are being sent but the link for Workflow Inbox (configured in Subscription Settings - SHOW_INBOX_AS = LINK1) only takes to the enterprise portal home page not the inbox. I have search to have this fixed but with no luck. Does anyone know how to solve this?
Thanks in advance.

I have follow the configuration in this links:
Configuring Notifications (View Cluster) (SAP Library - Embedded Processes (SAP Business Workflow))
Subscription (SAP Library - Embedded Processes (SAP Business Workflow))
It does not refer any specific link to the inbox. Only to activate the service: default_host → sap → bc → workflow → shortcut
And to use SHOW_INBOX_AS = LINK1 and define the portal url in parameter WG_HOST in General Settings. In addition the url while navigating in the portal is always the same (e.g either on the home page or in the workflow inbox), so I guess its the system job to re-direct to the Workflow Inbox, but this does not seem to be happening for some reason.

My mail is not updating in notification center, I cant receive the mail in notification center, help?

Hi, I recently purchased a copy of Mac OS X Mountain Lion, after playing around with notification center I realized that if I get new mail I have to open my mail in the application so that it can appear in the notification center, why cant it just appear in notification center without having to open mail, thanks.

You have to open Mail. The reason is unknown now, but Apple can add it in an update soon

REG:GIVE THE LINK IN THE MAIL TO OPEN THE TRANSACTION

Hi All:
As part of my workflow i need to send the mail(i am doing),And in that mail i need to provide a link to open an Transaction by the user to review the details.
So please could any one tell the way how to solve this issue.
Thanks in advance.
Srihasa..

To provide the link you need to use the link as shown below:-
http://servername:8001/sap/bc/gui/sap/its/webgui/!?sap-client=100&sap-user=loginid&sap-password=password&~transaction=sbwp
where
8001 is the port number
sap-client is the client you will using in the server
sap-user stands for the user id
password stands for password for user id
transaction is the sap transaction which you need to use
let me know if you still face any issue.
Edited by: Rajwin Singh Sood on Jan 20, 2009 10:04 AM
Edited by: Rajwin Singh Sood on Jan 20, 2009 10:07 AM

Changing the URL link of the mail

Hi
We need to change the login URL present in the mail notification sent from the SRM ( like the standard mails sent to the approvers) . We want to provide a different URL than the standard URL sent . How to tweak the standard URL present in the mail?. Any help is highly appreciated.
Thanks
velu

We are on SRM 7.0. The program is /sapsrm/offlineapprovalsend.
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velu

Extended Notifications: how to change the URL link

Hello,
We are on ECC6. We use Extended Notifications to alert users to the presence of new workitems, but when they click on the link to execute the workitem, they're presented with the login screen.
We have been able to send emails from workflow which contain a link that does not ask for a login so I know which URL to use. The problem is, how can you set the URL in Extended Notifications? How does it decide which URL to use? I've tried changing a few General Settings in SWNCONFIG, none of them made a difference.
Any hints, tips, suggestions would be appreciated.
regards
Rick Bakker
Hanabi Technology

Hi Rick,
I wrote my own notification handler to solved an link issue (wanted to point to a specific iView url). I changed the notification handler via Category and double clicking on the category:
Scenario                        WORKFLOW
Category                        ZCATEGORY
Description                    Adobe Administrator
Requested Reliability          0 Undefined
Collective Message             A Grouping with Othe
Notification Priority          5 Medium
                               Delete After Send
Category Handler               CL_SWN_CATEGORY
Notification Handler           ZCL_SWN_NOTIF_WF
Handler for User               CL_SWN_USER_STD
Have a look at some of the methods:
LOAD_INSTANCE_WA
ADD_LINKS_ACTION
ADD_LINK_ACTION_DISPLAY
ADD_LINK_ACTION_EXECUTE
ADD_LINK_ACTION_DECISION
CREATE_ACTION_ATTACHMENT
CREATE_INBOX_ATTACHMENT
Hope it helps you understand how the link is created.

E-Mail Notification with https link to new item

Hi all,
we have a vibe 3.4 system and want to use the e-mail notification features so all in our team will get those status messages.
Generally this feature works and we get mail. The problem is that the links in the mail to the new item starts with http://... not https:/xxx.
How can this be configured so the links use secure https to the items??
kind regards,
Martin

Hi Martin,
Does your system already use secure HTTP urls(HTTPS) when anyone accesses the site? If yes, then for emails you just need to configure at one place. Follow the steps below (but make sure to take proper backups before you do. I am just extracting the steps mentioned in Vibe Documentation, which can be read online as well here https://www.novell.com/documentation.../bju0gr2.html#. If all the configurations are made already, then just scroll down to the section: Defaulting to Secure HTTP URLs in E-Mail Notifications)
Defaulting to Secure HTTP URLs in E-Mail Notifications
When an e-mail notification is sent from Vibe, Vibe includes a URL to the location on the Vibe site where the notification was sent. By default, the URLs in e-mail notifications are formed with http rather than https. You can reconfigure Vibe to default to https for Vibe site URLs.
Log in to the Vibe server with sufficient rights to edit the ssf-ext.properties file (root on Linux, Administrator on Windows).
Change to the following directory:
Linux:
/opt/novell/teaming/apache-tomcat/
webapps/ssf/WEB-INF/classes/config
Windows:
c:\Program Files\Novell\Teaming\apache-tomcat\
webapps\ssf\WEB-INF\classes/config
Open the ssf.properties file in a text editor.
Locate and copy the following line:
ssf.secure.links.in.email=false
Close the ssf.properties file without saving.
Make a backup copy of the ssf-ext.properties file, located in the same directory with the ssf.properties file.
Open the ssf-ext.properties file in a text editor.
Paste the line that you copied in Step 4 to the bottom of the file:
ssf.secure.links.in.email=false
Change false to true so that the line now looks like this:
ssf.secure.links.in.email=true
Save the ssf-ext.properties file, then exit the text editor
Restart Vibe to put the change into effect.
All system-generated e-mail notifications now default to secure HTTP URLs. However, all user-generated e-mails from the Vibe system follow the current users context. For example, if a user is logged in as HTTP and chooses to share an entry with another user, the link in the e-mail notification uses HTTP.
Regards,
Saad.

When I right click on a page to send the page link to someone the link's not inserted in the mail page.

Not really anything more to add to the problem. It's just that simple. Right click on page, choose 'send link' and the mail page that comes up (in Thunderbird) doesn't contain the link as it always did in previous versions. I have to copy and paste the link which makes the right click useless.

You can middle-click a link to open the link in a new tab.
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

Extended notifications - SAP screen opens in little format

Hi all,
we're using extended notifications to warn users that they have unprocessed items in their workflow inbox, with a link in the mail to execute the workitem.
Whenever a user clicks on the link, SAP asks for the password, and it opens, but with a very little screen. Is it possible that the screen which opens is in full format ?
thnx in advance !

yeah, Martin, that's been a requirement from a customer, which I have solved by copying the RSWUWFML2 and set that option on the parameter for the function call that creates the shortcut (there are two of them in the coding).
BR Florin
P.S.: Still that window is somewhat opened in background (behind a current window). This cannot be solved.
Message was edited by:
 Florin Wach
P.P.S.: Here's some excerpt from that coding
*** Data field window_size is defined as follow
DATA: window_size TYPE CHAR40.
*** and filled with a drop down box using these values:
 REFRESH: vrm_values.
 vrm_value-key = 'N'.
 vrm_value-text = 'Normal window'(901).
 APPEND vrm_value TO vrm_values.
 vrm_value-key = 'M'.
 vrm_value-text = 'Maximized window'(902).
 APPEND vrm_value TO vrm_values.
***Which then is transposed into the following values:
window_size = 'Normal Window'.
window_size = 'Maximized'.
*** Context: FORM create_shortcut_action
*- create the shortcut as table
CALL FUNCTION 'SWN_CREATE_SHORTCUT'
 EXPORTING
 i_transaction = '*RSWNWIEX' "#EC NOTEXT
* I_REPORT =
* I_SYSTEM_COMMAND =
 i_parameter = l_param
 i_saplogon_id = l_logon_id
 i_sysid = sy-sysid
* I_GUIPARM =
 i_user = p_user
 i_language = p_langu
 i_windowsize = window_size "#EC NOTEXT
* I_TITLE =
 i_custom = l_scrap
 IMPORTING
 shortcut_table = pt_attach
* SHORTCUT_STRING =
 EXCEPTIONS
* INCONSISTENT_PARAMETERS = 1
 OTHERS = 1.
IF sy-subrc <> 0.
 REFRESH pt_attach.
 EXIT.
ENDIF.
*** Same thing on form FORM create_shortcut_inbox
Message was edited by:
 Florin Wach
Message was edited by:
 Florin Wach

Extended notifications from multiple systems

We're using Extended notifications now to send reminder e-mails about unfinished tasks. The problem now is that we have multiple (3) systems and we would like to set up Extended notifications to send one combined e-mail that has all the tasks from all the three systems. Is this possible with Extended notifications or do we have to cope with sending one e-mail per system?

Hi Evan,
I had the same requirement. My conclusion was that achieving this would mean modifying the standard extended notification mechanism to run in one of your three systems and retrieve workitems from all three systems via RFC calls. Surely quite a big change, with high complexity and high risk.
I finally implemented another (relatively easy solution). The only prerequisite is to have UWL.
1. Write a function module (rfc-enabled) that grabs all dialog and deadline workitems in a certain timeframe (passed as a parameter to the FM), with optional filter on task and agent. It returns a table with all the selected workitems + description + agent + agent's email address (if several agents for a workitem then the workitem appears several times in the table).
Implement that FM in all our SAP prod systems where you have workflows.
2. Write a report in one of the systems, which makes a call to that FM in all the other systems to retrieve the workitem and then sends an email to each agent. The report writes the time at which it runs in a db table. So next time you run it it knows when the email was sent last and thus knows which timeframe to select workitems on.
The report sends one email to each agent with the list of workitems and a link to the UWL.
If you do not have UWL then that might get much more complicated because you'll need to insert links in the email body to allow execution of the workitem from the mail directly. Not easy... In that case I would rather start from the standard extended notification mechanism and enhance it.
Mmmh, maybe I should write a blog about this report of mine. Anyone interested? Worth the effort?
Cheers,
Patrick

Purchase Requisition using Extended Notifications

Hello,
We set up the Purchase Requisition approval so the approver is notified in Outlook. We are using Extended Notifications to do this. The approver can approve or reject from Outlook. However, when the user clicks on approve or reject, they are being asked to logon to the SAP system.
Is there a way to use Extended Notifications so the approver can approve or reject directly from Outlook without having to logon to the SAP system?
Thanks

Hi,
In extended notification the approvar will be asked to SAP login details and proceed for approval process. Without log into sap you cannot approve the PR. Please refer below link for better clarity. Thanking you.
Approve workitems from outlook

Extended notifications link

Dear Expert,
I also have a question regarding to the Extended notifications link.
My customer want to use the Extended notifications link with subscription parameter email as HTML, one msg per category and including HTTP link to open SBWP in SAPGUI for windows.
The problem is, that if saplogon is configured with group/server selection instead of an ordinary user specific application server entry, the link to the inbox received in the mail does not work. We get
an error: "Logon to SAP System faild. The system description '1. RPR [ERP Production system]' cannot be found in the system list. Make sure that saplogon.ini exists and choose an existing system description in the system list.
My customer has changed the parameter "logon_id" in trx. SWNADMIN so now the
field "System Description" is correct filled when he accept the error message - but still the link does not end up in the small logon window.
Could you provide some suggestion?
Many thanks,
Perry Song

Hi,
Can you check the general settings in SWNCONFIG.
Please check the below entries for general settings.
http://help.sap.com/saphelp_erp2005vp/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
Regards
SM Nizamudeen

Extended Notifications with Links while using Citrix to Access Hosted SAP

Hello,
I am working on a system which is hosted remotely where Citrix and Single signon are used to access the SAP instance. I need to be able to send email to their Outlook server with executable links back to the workitems. I had planned to use Extended Notifications to get this done. I am fine with everything except for the Citrix link. I am not sure whether the link in the email will be able to find its way through Citrix to the SAP instance. I also need to know the SSO is going to work - it seems at a minimum they would need to sign on to Citrix. Has anyone out there done this, or at least know whether it would/should/won't work?
Thanks in advance for any help you can offer,
Jeff Gray

As far my knowledge, on Citrix it won't work. As far portal is concerned, it will work.
Regards, IA

Extended notifications & placing a link to the mail

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