Extended notifications problem

Hi experts,
I am trying to configure extended notifications for around 7 to 8 different taks
pertaining to different workflows.
I could successfully do it for 1 task.
Then after successful testing I did add more filters to the same configuration
under same subscription and delivery.
I even created new schedules for the new filters. But unfortunately it is not working.
I could debug the standard program SWN_SELSEN and found that the particular WAPI call to
select the delta Work Items from SWWWIHEAD and SWWWIHIST is failing because of some
timestamp mismatch.
Can you please provide me some help regarding this ?
Thanks,
Deb

Hi Purvesh,
You can find the step by step procdure in the following blog.
How to get Work items @ your Outlook Inbox
You can find all the definitions and theories in the SAP Help link provided in the same blog.
I initially followed the above and could successfully do it for 1 task.
However, I was stuck in achieving the same for multiple task belonging to different workflows.
Here is how I did it:
1) Do the configuration in SWNCONFIG as per the blog and SAP Help
     A) Create your own delivery schdule
     B) Create your own subscription using the above delivery schedule
     C) Create your own filters
     D) Create your own selection schedule
2) Then run the report SWN_SELSEN to do the actual selection and delivery based on the schedules    you created.
The key is creating the filters. Follow the SAP Help link closely and try it. If you face any problems
the please let me know.
Please award appropriate points.
Thanks & Regards
Deb
Edited by: debabrata mohanty on Dec 10, 2008 11:26 AM

Similar Messages

Extended notification problem

Guru's
I have a problem, i have finished the config and scheduled the jobs but its not picking the jobs in the workflow inbox unless i double click on the task then cancel there after the task is picked on the next run of swn_selsen. Please help with this and even though i have selected the option "One message contains multiple work items" it keeps sending individual messages for the work items even after the config!
Please help!

I have managed to sort out one of the problems ie that of having a problem with the multiple sending of maessages. Well for that one i thin the problem was that i had created the category when i applied a sap note, so i created another category altogether and that was sorted.
The problem i still have is that of having to double click the work item in the Business Work place to get it to be recognised during the running of SWN_SELSEN.
Thank you for your help in advance!

Extended Notification Workflow Problem

Hi,
I have configured Extended Notification by using SWNCONFIG transcation code for 3 scenorios. For the first 2 scenorios, it is working fine. ie. Users getting an e-mail to the outlook with 'Execute Work item' link.
My problem is for the 3rd scenorio, configuration is not working for this. SWN_SELSEN report is not picking up the notification. I configured the 3rd scenorio same as the first 2 scenorios. I tried all the different ways. Still it is not working. i.e SWN_SELSEN is not at all picking up the 3rd notification.
Please let me know if any one facing the same problem.

Hi PR,
Please find the steps below,
1. Created new Category
2. Assigned message templates to new Category
3. Created new subscription:
     Delivery Sch: Every 15 minutes
     Delivery type: EMAIL_HTML
     Granularity: One message per Notification
     R Address: *
     R type: Internal SAP user
4. Filter Basic:
    Copied standard ALL_DELTA & ALL_FULL filters and named it as Z*.
    Assinged main filter ALL_DELTA to ZALL_DELTA and ALL_FULL to ZALL_FULL.
    In the ZALL_DELTA, the parameters are ALL_DELTA: 'X' and TASK: My task number.
     For ZALL_FULL, i have assinged only TASK number.
5. Created Schedule Selection and Delivery Selection within 15minutes interval.
Everything i created for the same as scenorio 1 & 2.

Extended Notification authorization problem

Hi All,
We configured extended notification for all the workflow in ECC 6.0.
We have been moved to production system. When users selecting the workitem link in the outlook, they are getting an authorization problem saying that 'You don't have an authorization to execute SWNWIEX'.
However, with this transaction the user can execute the ANY workitem just by entering the Work item id. The transaction does not check if the work item is actually in the users inbox, I would think this could be a security issue.
could you anyone please help me out.
-Steve

Hello,
I don't think giving access to tx SWNWIEX allows all users access to all workitems.
Where did you read that? It could be the case for your account, but not everybody's.
Test it out.
regards
Rick Bakker
Hanabi Technology

Extended Notifications: how to change the URL link

Hello,
We are on ECC6. We use Extended Notifications to alert users to the presence of new workitems, but when they click on the link to execute the workitem, they're presented with the login screen.
We have been able to send emails from workflow which contain a link that does not ask for a login so I know which URL to use. The problem is, how can you set the URL in Extended Notifications? How does it decide which URL to use? I've tried changing a few General Settings in SWNCONFIG, none of them made a difference.
Any hints, tips, suggestions would be appreciated.
regards
Rick Bakker
Hanabi Technology

Hi Rick,
I wrote my own notification handler to solved an link issue (wanted to point to a specific iView url). I changed the notification handler via Category and double clicking on the category:
Scenario                        WORKFLOW
Category                        ZCATEGORY
Description                    Adobe Administrator
Requested Reliability          0 Undefined
Collective Message             A Grouping with Othe
Notification Priority          5 Medium
                               Delete After Send
Category Handler               CL_SWN_CATEGORY
Notification Handler           ZCL_SWN_NOTIF_WF
Handler for User               CL_SWN_USER_STD
Have a look at some of the methods:
LOAD_INSTANCE_WA
ADD_LINKS_ACTION
ADD_LINK_ACTION_DISPLAY
ADD_LINK_ACTION_EXECUTE
ADD_LINK_ACTION_DECISION
CREATE_ACTION_ATTACHMENT
CREATE_INBOX_ATTACHMENT
Hope it helps you understand how the link is created.

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

Extended notifications: SWN_TEST_REMAP1

has anyone come across this program? in configuring extended notifications there is a whole list of test programs but i haven't seen any guidance on when and how to run them. this one results in...nothing. is this a true negative or a false negative and how can i get to a true positive here?

Hello experts,
Thanks for your answers, it helped me.
However, I still seem to have an issue:
1) I set in swnconfig that I wanted to send mail (one mail containing mulitple notifications) for ALL work items (including these which have already been sent before): I set in my settings that I wanted ALL_FULL notifications to be sent (instead of choosing ALL_DELTA).
However, if notifications have already been sent last time the job run, they are not part of the next mails (next job run).
Do you know how this is possible?
2) I chose the option "link2" to display the sap gui for windows. However when I receive an email, upon clicking on the "display link", internet explorer is trying to open a URL. Do you know how I can fix that problem?
I saw that I needed to enter a "company logon id" in the subscription settings but I didn't because I do not know what it is and what is will be used for. Can that be the reason for the issue or do you have another Idea?
Thanks for your help on this;
Kind regards,
Alice
Edited by: Alice Jockin on Feb 28, 2011 6:11 PM

Extended notifications link

Dear Expert,
I also have a question regarding to the Extended notifications link.
My customer want to use the Extended notifications link with subscription parameter email as HTML, one msg per category and including HTTP link to open SBWP in SAPGUI for windows.
The problem is, that if saplogon is configured with group/server selection instead of an ordinary user specific application server entry, the link to the inbox received in the mail does not work. We get
an error: "Logon to SAP System faild. The system description '1. RPR [ERP Production system]' cannot be found in the system list. Make sure that saplogon.ini exists and choose an existing system description in the system list.
My customer has changed the parameter "logon_id" in trx. SWNADMIN so now the
field "System Description" is correct filled when he accept the error message - but still the link does not end up in the small logon window.
Could you provide some suggestion?
Many thanks,
Perry Song

Hi,
Can you check the general settings in SWNCONFIG.
Please check the below entries for general settings.
http://help.sap.com/saphelp_erp2005vp/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm
Regards
SM Nizamudeen

Extended Notifications for SAP Business Workflow

Hi expert,
i need your help!!
i have configured the "Extended Notifications for SAP Business Workflow" with the tnx SWNADMIN and this was successful. I can write emails, but i can read this only on SAP GUI with the tnx SOST. I don't receive email on my email-address.
can you say me, where is the problem?
Thank you in advance
marcel

Hi Marcel
Rope in your Basis Guy!
Basically, your Extended notif part is working fine..... emails reaching SOST is proof. Going out of SAP may need basis config.
What do you see, a yellow triangle or a red light in SOST?
Regards,
Modak

Extended notifications: SWN_SELSEN

Hello SolMan experts,
I configured the extended notifications for work items in solman using TA SWNCONFIG (as suggested under sap library and in this forum).
I completed all steps successfully.
However, when I run the program SWN_SELSEN, notifications are collected but no "send job" is prepared.
TA SCOT is well configured, TA SWNCONFIG is well configured as well.
When I check SLG1, everything is green (including the selection job run and the delivery job); only one element appears as yellow "could not determine an agent for work item" - error swn156.
Does someone know how to solve this problem?
Thanks!
Kind regards,
Alice

Hello experts,
Thanks for your answers, it helped me.
However, I still seem to have an issue:
1) I set in swnconfig that I wanted to send mail (one mail containing mulitple notifications) for ALL work items (including these which have already been sent before): I set in my settings that I wanted ALL_FULL notifications to be sent (instead of choosing ALL_DELTA).
However, if notifications have already been sent last time the job run, they are not part of the next mails (next job run).
Do you know how this is possible?
2) I chose the option "link2" to display the sap gui for windows. However when I receive an email, upon clicking on the "display link", internet explorer is trying to open a URL. Do you know how I can fix that problem?
I saw that I needed to enter a "company logon id" in the subscription settings but I didn't because I do not know what it is and what is will be used for. Can that be the reason for the issue or do you have another Idea?
Thanks for your help on this;
Kind regards,
Alice
Edited by: Alice Jockin on Feb 28, 2011 6:11 PM

Extended notifications from multiple systems

We're using Extended notifications now to send reminder e-mails about unfinished tasks. The problem now is that we have multiple (3) systems and we would like to set up Extended notifications to send one combined e-mail that has all the tasks from all the three systems. Is this possible with Extended notifications or do we have to cope with sending one e-mail per system?

Hi Evan,
I had the same requirement. My conclusion was that achieving this would mean modifying the standard extended notification mechanism to run in one of your three systems and retrieve workitems from all three systems via RFC calls. Surely quite a big change, with high complexity and high risk.
I finally implemented another (relatively easy solution). The only prerequisite is to have UWL.
1. Write a function module (rfc-enabled) that grabs all dialog and deadline workitems in a certain timeframe (passed as a parameter to the FM), with optional filter on task and agent. It returns a table with all the selected workitems + description + agent + agent's email address (if several agents for a workitem then the workitem appears several times in the table).
Implement that FM in all our SAP prod systems where you have workflows.
2. Write a report in one of the systems, which makes a call to that FM in all the other systems to retrieve the workitem and then sends an email to each agent. The report writes the time at which it runs in a db table. So next time you run it it knows when the email was sent last and thus knows which timeframe to select workitems on.
The report sends one email to each agent with the list of workitems and a link to the UWL.
If you do not have UWL then that might get much more complicated because you'll need to insert links in the email body to allow execution of the workitem from the mail directly. Not easy... In that case I would rather start from the standard extended notification mechanism and enhance it.
Mmmh, maybe I should write a blog about this report of mine. Anyone interested? Worth the effort?
Cheers,
Patrick

PR - Extended Notification

Hi,
I have created a Workflow for Purchase Requisition ZBUSXXXXX and assigned it to the RELEASESTEPCREATED event, and in the workflow I have created a User Decision step and created a rule which will decide the approver for the Purchase Requisition and used in the User Decision Agents tab. When ever a PR is raised, work item is going to the correct approver's SAP Inbox (SBWP).
Now the issue is, I am using Extended Notifications to notify the user MS Office about the work item. I have configured the Extended Notification SWNCONFIG using the document available on the net. When I go the SWIA transaction the user decision step is "READY" under status. But when I run the report SWN_SELSEN it is selecting the work item, the message is not sent to the user. When I remove the rule in the workflow user decision and changed it to the Expression as WF_INITIATOR. Email is sending to the initiators MS Outlook. But when I changed Expression from WF_INITIATOR to rule work item is going to the approvers user SAP Inbox (SBWP) after I ran the report below is the output.
Selection of Notifications
00000000 notifications selected
00000000 notifications deleted (logically)
00000000 new notifications saved
00000000 notifications saved
Sending Messages
00000001 notifications selected
00000000 messages sent
Unable to send 00000000 notifications due to errors
Could you please let me know the possible reasons why the notification is not sent to approvers Outlook.
Thanks,
Sriram Ponna.
Edited by: Sriram Ponna on Sep 7, 2011 7:20 PM

Hi,
After debugging the program SWN_SELSEN report i have found out that when I use WF_INITIATTOR in the user decision SWN_NOTIF table RECIPIENT_ID field is getting updated, when ever I uses a rule or any other US (UserID hardcoded) this field is not getting updated. I do not really understand on what basis this table is getting updated, whenever i use a rule the work item is going the correct approver SAP Inbox, so i think there is no problem with the Workflow, correct if i am wrong.
Could anyone please provide me any inputs in this regard.
Thanks,
Sriram.

Extended Notification

Hi All,
I have an high priority issue. my client is having limited one user id but the same user id could be used by more than one person. so now we need to send an extended notification to (user decision) respected persons email id. So i need to control the mails too.we have one SAP INBOX and multiple email ids. we need to distribute the mails accordingly..is this possible..if you have any kind of clue please share.
Thanks,
Archana.

Dear Archana,
I have an high priority issue. my client is having limited one user id but the same user id could be used by more than one person.
Can you please tell us your problem in detail.
we need to distribute the mails accordingly
What do you try to mean by distribute the mails. Please elaborate so that you can easily get the solution.
KR,
Bharath

Extended Notification for UWL

Hi,
We have implemented performance management and implemented extended notification using UWL to get outlook email. Every thing is working fine the only problem is - whenever we get an email the FROM person is the person who has configured the system. Ideally the FROM person in the email is the one who has generated the task.
Please let me know what kind of changes we need to make to fix this so that the person who has created the task will be used in the FROM of the emial
Thanks,

Hi,
Check from the requestor if it just enough to schedule the SWN_SELSEN report (that is sending the emails) to be executed for example by the WF-BATCH user. This is a really common scenario what I've seen. Give some nice name (such as "SAP Workflow System" for this system user, and your emails will look already better with 5 minutes work.
If you really want the work item creator as the sender, I don't think that it will be straightforward. Maybe you can do something in SWNCONFIG General settings (SENDER_NAME_INT, SENDER_ADDR_INT, etc.), and doing some kind of custom handler? Not sure about this. Just one thing to pay attention: some of your work items might be technically created by the WF-BATCH user. Then your emails will have this sender in any case.
Regards,
Karri

Extended Notification for UWL + Change the description of task/workitem

Hi,
I have implemented the Extended notification for UWL and I am getting the emails in outlook. Now the requirement is to customize the body of the email completely for the task '12300096'.
I have tried going to PFTC->Description but it does not have full text which I am getting in the email. I tried SE63 also. But in the email I am getting
The following work item requires processing in your SAP Workflow inbox in system xxx.
<Task description>
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
Now I want to remove the following lines;
The following work item requires processing in your SAP Workflow inbox in system xxx.
Log on to this system and process the work item.
If you have problems logging on to the system, contact your system administrator.
I don't find from where it's coming - please let me know how to remove these lines so that I can add my text in SE63.
Thanks,

Hi,
Go to SWNCONFIG -> General settings.
There you have TEXT_GOTO_INBOX - DTSWN_MSG_GOTO_INBOX. (I am not sure if this was the correct one, but you should check all the texts in general settings, if this was not the correct one.)
Now open dialog text SWN_MSG_GOTO_INBOX in SE61 (you see that you need to remove the prefix DT from the name). Here is your text. You can make your own Z-version of a dialog text in SE61, and then use that in SWNCONFIG general settings.
Regards,
Karri

Extended notifications problem

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