Extended Support For Siebel 7.8 post June 2013

Hello All,
Considering siebel 7.8 is retiring this year, what are the support options available post retirement. One of our client wants to replace siebel with another tool and have used very limited support in past from oracle. What do you think is the best solution during this transition phase of switching from Siebel to another tool.
Basically, I am looking for cost efficient and limited support options.
Thanks in advance!
Regards,
Summity Gupta

Sudipta Gupta wrote:
Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?Yes
2. If not, then is there any patch available for 7.8.5 version to support IE8?No patch required
3. What are the other options there might be?You might face some issues with GUI but no any major techical promblem
Hope this clears your doubt

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Support for Siebel

Hi All,
I came to know from my friend that Support for Siebel will be stopped by 2013. Is it true?
Regards,
Mani

Your "friends" are wrong...
Official Lifetime support is detailled here (p.15 for SIEBEL products)
http://www.oracle.com/support/library/brochure/lifetime-support-applications.pdf
Globally, Oracle support has 4 phases:
-Product is made Globally Available (GA)
-GA+ 5 years later, end of normal support (if you are paying your maintenance fees)
-GA+ 8 years later, end of extended support (means a bit more expensive)
-GA+ N years later, end of life (means no customer can afford the high maintenance fees required for obsolete products)
==> That is why you have to handle a migration policy.
If there is no specific technical gap (like v6 to v7 was or v8 to vFusion may be):
-stay on your current release with at least 1 patch per year
-plan migration before GA+5 or GA+8 years depending on your business needs on SIEBEL
Best regards
Bruno @BearingPoint (Paris France)
Edited by: user6683637 on Mar 12, 2009 2:07 PM

IE8 Support for Siebel Analytics 7.8.5

Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?
2. If not, then is there any patch available for 7.8.5 version to support IE8?
3. What are the other options there might be?
Please let me know your inputs.
Regards
Sudipta

Sudipta Gupta wrote:
Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?Yes
2. If not, then is there any patch available for 7.8.5 version to support IE8?No patch required
3. What are the other options there might be?You might face some issues with GUI but no any major techical promblem
Hope this clears your doubt

Siteminder Support for Siebel 8.x

According to CA Web Site, the Siebel Agent for Siteminder supports 7.8. Siebel 8.x is not mentioned.
Does anyone know when Siteminder will support Siebel 8?
Thanks
Roy Chesnut

Hi Shweta,
Thanks for using Oracle Communities. Regarding your query, please refer Pracle Lifetime Support Policy document at below link:
http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf
As per this document, Premier Support ends for 8.1.1.11 on Nov 2017 and Extended Support ends on Nov 2020.
There is no separate support policy for HI. HI application will be supported along with Open UI. Hope this helps.
Thanks & Regards,
Arpit Jain
Was our answer helpful?
If your question has been resolved by a reply would you be so kind to mark the reply as correct or helpful. This will
help others that may have the same question to easily find a resolution.

Extended support for 10.2.0.3 & 10.2.0.4

Hi,
we are using Oracle 10.2.0.3 and 10.2.0.4 databases in windows server.
I want to know when is the extended support date for 10.2.0.3 & 10.2.0.4.
Thanks & Regards,

10.2 extended support ends JUL-2013, however, from APR-2011, you'll need to be on the latest patchset, 10.2.0.5 (previous patchsets won't be patched anymore by CPU/PSU).
http://www.oracle.com/us/support/library/lifetime-support-technology-069183.pdf
Nicolas.

EDQ Address Verification level mode supported for Siebel CRM

Hi,
We are in process of implementing Oracle Enterprise Data quality for SIebel CRM Public sector 8.2.2.4 version for our client and are awaiting license. We have few questions on how Address verification process works with Loqate postal files and how the validated address will be updated back in Siebel. I observed in few documentations that the Address verification level can be set to Verify or Match where Verify mode will return only one validated address in response and Match will return multiple close matched address along with the match score as a response.
Can you please let me know if Siebel with EDQ AV supports both Verify and Match mode? Any information around this question or the document which talks more about this feature is highly appreciated. Thanks for the assistance
Regards
Siva Sonti

Hi,
I cannot comment on the UCM roadmap since it is not under my remit.
Re. your questions:
1. EDQ returns a fair amount of information back in the response and any of the attributes can be returned to Siebel and displayed by customizing the mappings to the service. This includes a textual description of the verification code and an indication based on the verification level and the configured thresholds that shows whether or not the address was corrected/enhanced (verified = Y/N). See example below.
2. Yes, if you require a V (Verified) result with a minimum level of 4, you will be correcting addresses if they are verified to premise or subpremise level. If a subpremise was input but could not be verified you would get a P4 (partially verified to premise level) result, or if there were several possible subpremises that it fuzzy matched, you would get an A4 (ambiguously verified to level 4) result, which you could choose to accept or suppress based on the 'allowedverificationresultcodes' threshold.

Extended Support for Oracle 10gR2

We are currently on Premier Support and as per Oracle official docs. the support will end by 31 July 2010 and the fee for first year of Extended Support till 31 August 2011 will be waived. We already have a support contract which is current, do we need to do anything to get the Extended Sppport?
Thanks

If what you were told was verbal ... get it in writing.
Though personally I'd rather be in 11g for both the sake a fast and secure computing but also for the sake of my skills and resume.

Different premier support and extended support for E-Business Suite?

Hi all,
I am very confused about the meaning of premier support and extended support.
What does not include in extendend support?
Thanks.
Amy

Hi Amy,
A lot of it comes down to support fees, and what kind of patches you can get for the products. In addition to the links that Hussein has provided, you might want to look at Steven Chan's blog to see what extended support means in the context of E-Business Suite:
Extended Support Fees Waived for EBS 11.5.10 and 10gR2 DB Through 2011
New Minimum Patching Baselines for E-Business Suite 11i Extended Support
Regards,
John P.
http://only4left.jpiwowar.com

Support for TLS 1.2 over Exchange 2013?

How to enable TSL1.2 in Exchange 2013, any documentation leading me to configure it?
Is there any confirmation about TSL 1.2 Supporting or not?
Any help or insight would be greatly appreciated. Thanks!

Hi
Similar article, no info as yet:
http://social.technet.microsoft.com/Forums/en-US/8815dada-94b5-4d89-ad80-43f03705c551/support-for-tls-12-over-exchange-2013-on-server-2012

No support for USB 3 devices on MBA 2013

When I bought the first MacBook Air (mid-2013) I was disappointed to discover that none of my USB 3 devices (external HD and flash card readers) worked with it. Then even USB 2 devices stopped working. I brought it back to the Apple store and was given a new unit. USB 2 devices work with it, but not USB 3 ones. Now, reading this forum and other discussions made me realize that Apple, in a typical Applesque fashion, released a faulty product and will not admit that it created a problem for its gullible consumers – the USB 3 ports on Mac Book Air are underpowered and thus unable to support many USB 3 devices. It is likely that much later Apple will release a firmware update that addresses this issue, once the complaints from user reach a certain critical threshold. But until then we, the Apple suckers, must wait and hope.

Ive got 96 hard drives, of various brands. Ive had no less than 50 of them hooked to the Macbook Air.
If you have a western digital drive (likely), try a different Hard Drive.
There are no USB 3 issues with the Macbook Air.
Again, you didnt mention what USB3 device you have an issue with.
*That link you posted is a year old and the OP hooked the HD to several other Macs and it still didnt work..., meaning he had a faulty HD.
Other mentions were oddball OWC enclosures with power issues, not related to the Mac at all, and Verbatim memory sticks
So, the post you make a link to isnt at all relavent to any issue with the Macbook Air, current 2013 or 2012

Support for TLS 1.2 over Exchange 2013 on Server 2012?

Greetings,
We're trying to roll out TLS 1.2 in our test environment and can't seem to get Exchange to work with the protocol.
We've been using this method to enable TLS 1.2 (and disable the other protocols - TLS1.0, SSL2.0, SSL3.0, PCT1.0): http://www.adminhorror.com/2011/10/enable-tls-11-and-tls-12-on-windows_1853.html
We originally tried using Exchange 2010 on 2008 R2, but then I ran across this article saying that it is not supported: http://support.microsoft.com/kb/2709167/en-us
We've since tried to set it up with Exchange 2013 on Server 2012. Still no luck. The only time Exchange wants to work is when TLS1.0 is enabled.
I suspect that TLS1.1 and TLS 1.2 are also not supported on Exchange 2013, or that I'm changing the wrong registry keys, but I wanted to find confirmation. I've searched extensively and can't find any documentation leading me to believe one way or the other
if it's supported.
Any help or insight would be greatly appreciated. Thanks!
--Aric

hi All,
Even i have tried enabling TLS 1.2 on Exchange 2013 from registry. i followed the below article.
http://jackstromberg.com/2013/09/enabling-tls-1-2-on-iis-7-5-for-256-bit-cipher-strength/
When i check OWA in chrome and check the connection information it says "The connection uses TLS 1.2.
However when i run the below command to check for TLS 1.2 i get the following O/P.
Command: java -jar TestSSLServer.jar ns-ex13.gtestexchange.com 443
O/P:
Supported versions: SSLv3 TLSv1.0 TLSv1.1
Deflate compression: no
Supported cipher suites (ORDER IS NOT SIGNIFICANT):
SSLv3
RSA_WITH_RC4_128_MD5
RSA_WITH_RC4_128_SHA
RSA_WITH_3DES_EDE_CBC_SHA
TLSv1.0
RSA_WITH_RC4_128_MD5
RSA_WITH_RC4_128_SHA
RSA_WITH_3DES_EDE_CBC_SHA
RSA_WITH_AES_128_CBC_SHA
RSA_WITH_AES_256_CBC_SHA
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
(TLSv1.1: idem)
Server certificate(s):
1979e6bdbd9b8e197d00c45534959eaba82b6f40: CN=ex10.gtestexchange.com, OU=Domain
Control Validated
Minimal encryption strength: strong encryption (96-bit or more)
Achievable encryption strength: strong encryption (96-bit or more)
BEAST status: vulnerable
CRIME status: protected
===================================================
It doesnt says anything about TLS 1.2.
Any suggestions from your side?

Free iLife Apps for ipod touch bought in June 2013?

Hi,
i saw at http://www.apple.com/creativity-apps/ios/ that apple give you all the iFile and iWork apps free for an ipod touch,my when i checked the app store with my ipod touch the apps (except garageband that i have bought) they were saying i had to pay for them.
please help

If you purchased back in June, you are not eligible. The free apps are available only for devices first activated on or after September 1.
Regards.

Software Updates support for Windows XP through SCCM

Hi
As we all know Windows XP end of life support is approaching, I am hoping that someone may be able to help me understand what will happen once this has ended.
We have a customer who has purchased the extended support for 1yr, What I need to understand is, what will the process be to release Windows XP Patches to customers who have purchased the extended support.
We currently use SCCM SUP for the deployments, I am assuming that this will not be the process going forward so what is Microsoft's view on managing this for paid customers and how do we manage it?
Many Thanks
Ann

I beieve I heard awhile back that there's a tool sumilar to SCUP that will be available for those who have purchased an extended support contract.
This was what I had heard from other customers was done for Windows 2000 updates and XP SP2 updates after the expiration of SP2 support.
There's a
thread in the WSUS forum related to Windows 2000 that discusses this (once you get past all the confusion and convolution regarding the original issue), and that thread references
another thread in the CM2007 Software Updates forum related to post-SP2 updates for Windows XP.
From what I can get from these articles, it's a self-contained import tool that reads a Microsoft-supplied CAB that contains the contract updates.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

What is the syntax of portal page nav or go url for siebel analytics 7.8.5

onclick=\\\"JavaScript:PortalPageNav(event,'//shared/Vision_QoE_Reporting/_Portal/VISION QoE', 'VPPSID Detail Report','F_VISION_QOE', 'VPPSID','\"+VPPSID+\"','CTL_REPORT_MEASURE','REPORT_NAME','\"+REPORT_NAME+\"','F_VISION_QOE','EDW_DATE','\"+EDW_DATE+\"');\\\"

Sudipta Gupta wrote:
Hi Experts,
Currently my company has given me the task to check the issues of IE8 support for Siebel Analytics as they are trying to upgrade IE6 to IE8.
So I have the following queries:
1. Will Siebel Analytics 7.8.5 supports IE8?Yes
2. If not, then is there any patch available for 7.8.5 version to support IE8?No patch required
3. What are the other options there might be?You might face some issues with GUI but no any major techical promblem
Hope this clears your doubt

Support for JavaIDL

Hi,
I just wanted to confirm that support for javaIdl still exists post 8.1 SP3.
I saw in the manuals that support for the sample apps (e.g., iiop.ejb.entity.cppclient) is listed as "Not supported for WebLogic 8.1 SP3 and higher". Also, the examples are completely missing from 9.0
I take this to mean that support for the examples is discontinued, not that the capability to generate IDL from an EJB is gone.
Btw - are there any known issues with Orbix 2000 (c++) and WLS 8.1 (and higher) in this area (forget above OBV types).
thanks,
mike

claudia_0080 wrote:
does not work
But it does.
Your three word response lacks any clue to any error or issue you encounted, let along a civil thank you.
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Extended Support For Siebel 7.8 post June 2013

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