Extension Manager CC Products Problem

I just downloaded Extension Manager CC but I don't see my Photoshop or Lightroom Applications in the Products Column.  What do I do?

Please delete Extension Manager database file in
Mac: \Library\Application Support\Adobe\Extension Manager CC\Configuration\DB\ExMan.db
Windows:C:\ProgramData\Adobe\Extension Manager CC\Configuration\DB\ExMan.db
and re-launch Extension Manager 7.3.2.

Similar Messages

  • Extension Manager CS5 hanging problem

    Hi there,
    I have this issue recently that extension manager pops up when I load Dreamweaver CS5. I've just done an update and the following message comes up:
    The Extension Manager will now launch and finish updating Dreamweaver.
    Extension Manager then comes up and starts Loading Extensions. However at a certain point it just freezes (see pic).
    Any ideas on what I can do to fix this? I am running on Windows 7 Home Premium.
    Thanks!

    1. Each CS product which Extension Manager supports has a file named XManConfig.xml. If Extension Manager can not find this file from a CS product, Extension Manager will not integrate this product. So in order to determine the cause, you can rename XManConfig.xml for all CS products temporarily (You can find this file under installation directory or its configuration sub-directory of each CS product), as a result, Extension Manager will not integrate any product.
    2. Try to launch Extension Manager, if it can be launched successfully, then you can rename XManConfig.xml back one by one and launch Extension Manager again after each rename. If Extension Manager can not launched after you rename XManConfig.xml back for a certain product, then the problem is relevant to this product, you can generate log files to assist troubleshooting. You can read other threads in this forum to learn how to generate log files. Of course, if you don't need Extension Manager to manage extensions for a specific product, you don't need restore name of XManConfig.xml for that product.

  • Adobe Bridge and Extension Manager missing products

    I installed Production Premium, yet Adobe Bridge will not preview After Effects Presets. When selecting Manage Extensions, the Adobe Extension Manager does not show After Effects as a product.
    How can I fix this?

    Nevermind :-) Fix this moments later. I had noticed After Effects would start with an error about quick time not being installed. (new OS). After I installed that it works fine. I guess Bridge uses Quicktime to preview the presets because after restarting bridge it works fine.
    Thanks

  • Adobe Extension Manager CC Update problem

    I made the switch over to Adobe CC and downloaded all the new "CC" apps including the Adobe Extension Mananger.  I have saved extensions on my mac that I have paid for in the past so I added them to the new Extension manager and they showed up on the new apps without a problem.  The problem I did encounter was that the extensions that I have are acouple versions behind and I have always updated them through the manager, but when I open the app to check for updates everything says up to date but I am 100% positive they are not.
    Any ideas?

    Because we have rewritten the code to refactor Extension Manager, we have no enough time to re-implement the update feature completely. Now update feature is only supported by command line tool. The update support in GUI will be available in the coming patch.
    Currently you can run "/Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app/Contents/MacOS/ExManCmd" in the Terminal to update extensions. Running it without parameters will show the help information. Using "--list_update all" parameter will show all extensions which have update available, and Using "--update <extensionName>" parameter will update the specified extension.

  • Extension Manager CS4 Language Problem

    I have try to install a extension with Extension Manager CS4.
    But i find that it not appear in my flash CS4 component although it
    appear in Extension Manager.
    Then i check for the config directory in my document. I find
    that it install in a wrong lanuage folder. I am using English
    version CS4. But my windows is in Chinese. The Extension Manager
    installed the extension inside the zh_cn folder instead of the en
    folder. So, the ENGLISH flash can't find the extension. I need to
    copy the extension manaul in order to make it work.
    I installed with no problem with Extension Manager CS3. It
    install to a correct directory. Is it a bug on the extension or
    Extension Manager CS4?

    i have do any thing as you said. but resault by the same
    my window is chinese, and when i copy all from zh_cn to en folder, open flash cs4, i can see mc_tween apear in action frame, i make a movieclip,and begin codeing : #include "mc_tween2.as"
    mc.xSlideTo(200,1)
    when i press ctrl+enter to test , my god, it haven't do anny thing although my mc._x is 0
    i give send that file to my friend, they said they can see it move.
    i try to remove mc_tween and restar pc, after that, open flash, go to help\extention manager....., install mc_tween again, this time, mc_tween realy in my en folder, but when i test , it can't play.
    this proplem appear for 3 month untill to day
    please tell me how to install mc_tween whithow reinstall my win to enlish language (

  • Extension Manager and InDesign Problems

    Hello,
    i have Problems with Extension Manager in CS6
    I installed Master Collection but there is no InDesign in Extension Manager.
    This is the Screen i get when i open the Extension Manager.
    It says something about an invalid Token......
    Can someone help me?
    Systen 10.8.2
    CS6 Master with all updates
    THANKS!

    I am glad for your answer because i nearly can't sleep if something is wrong on my mac.
    Here is my File - i think it's the same:
    <?xml version="1.0" encoding="UTF-8"?>
    <Configuration>
        <VariableForExMan>
            <Data key="$indesign">$InstallFolder</Data>
            <Data key="$indesign_user">$UserDataFolder/Adobe/Adobe InDesign CS6</Data>
            <Data key="DisplayName">InDesign CS6</Data>
            <Data key="GlobalProductName">Adobe InDesign CS6</Data>
            <Data key="ProductName">InDesign</Data>
            <Data key="ProductVersion">8.0</Data>
            <Data key="HostNameForCSXS">IDSN</Data>
            <Data key="IconPath">Configuration/Icon.png</Data>
            <Data key="SupportedInSuite">CS6</Data>
            <Data key="DefaultLocale">de_DE</Data>
            <Data key="NeedLockableExtension">true</Data>
            <Data key="ShowInstalledFiles">true</Data>
            <Data key="Bit">32</Data>
            <Data key="PreExtensionFolder">$SharedCommonDataFolder/Adobe/InDesign/Version 8.0/de_DE/Extensions</Data>
            <Data key="PluginConfigFile">$UserLibraryFolder/Preferences/Adobe InDesign/Version 8.0/de_DE/PlugInConfig.txt</Data>
        </VariableForExMan> 
    </Configuration>
    And here the PlugInConfig.txt:
    =Path
    =Include
    =Exclude
    =ExcludeRequired
    =MorePluginConfiguration
    One Strange thing:
    If i delet the complete InDesign Folder in my User Preferences - the "PlugInConfig.txt" is the only file which doesn't come back if i start InDesgin after deleting the Prefs......
    I can't create a log file......
    I go step by step throug your advise - but the only thing i get is a 0 KB empty document "ExManLog.YES" in my user folder.....
    The Folder you said (/Users/<UserName>/Library/Application Support/Adobe/Extension Manager CS/) is no log file.....
    What next?

  • Extension manager 1.7 Problem

    I just bought Dreamwaever 8 and installed it .No problem
    installing it.
    But when i try to install any extension it says
    "Cannot update a file.The extension will not be installed"
    I also bought interakt extensions which sofar are useless if
    i cant install them.And yes i ask them if there is aproblem with
    dreamweaver 8 and they said it should work.
    So i went to the macromedia extensions side downloaded some
    free once to try if any of those work.
    Nope same problem.
    Then i tried uninstallimg everthing and installing it
    again(serveral time now).Still the same.
    Downloaded the latest extensions manager .Same problem.
    Any help would be appreciated.Dont know where else to look
    for answers.
    Thank you in advance.

    Let's see if we can narrow down the problem.
    What are your machine specs?
    Are you running the Ext. Manager with Dreamweaver open or
    closed?
    Is the EM Version 1.7.240? Or something else?
    Have you upgraded Dreamweaver to 8.0.2 yet?
    Did you install in the default path?
    Nancy Gill
    Adobe Community Expert
    BLOG:
    http://www.dmxwishes.com/blog.asp
    Author: Dreamweaver 8 e-book for the DMX Zone
    Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
    2003)
    Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
    A Beginner's
    Guide, Mastering Macromedia Contribute
    Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
    Web Development
    "Peaceofmind" <[email protected]> wrote in
    message
    news:e51jso$g8c$[email protected]..
    >I just bought Dreamwaever 8 and installed it .No problem
    installing it.
    >
    > But when i try to install any extension it says
    <b>"Cannot update a
    > file.The
    > extension will not be installed"</b>
    >
    > I also bought interakt extensions which sofar are
    useless if i cant
    > install
    > them.And yes i ask them if there is aproblem with
    dreamweaver 8 and they
    > said
    > it should work.
    >
    > So i went to the macromedia extensions side downloaded
    some free once to
    > try
    > if any of those work.
    > Nope same problem.
    >
    > Then i tried uninstallimg everthing and installing it
    again(serveral time
    > now).Still the same.
    > Downloaded the latest extensions manager .Same problem.
    >
    > Any help would be appreciated.Dont know where else to
    look for answers.
    > Thank you in advance.
    >

  • Extension Manager CS4 not installing extensions in Dreamweaver CS4

    Just installed CS4 Design Premium. Now i want to install some
    extensions to Dreamweaver.
    When I click on the extension to install it I get a message
    from the Extension Manager saying:
    "This extension can not be installed, it products requires
    Dreamweaver 6 or greater. To install this extension, please try to
    install Dreamweaver CS4 or use Extension Manager CS3 which works
    with Adobe CS3 and earlier products."
    I have even tried to install it by opening the Extension
    Manager from Dreamweaver via the
    Commands menu, with the same results.
    - I have version 2.0.274 of Adobe Extension Manager CS4.
    - I do not see the Dreamweaver icon in Extension Manager's
    product list*
    - I tried to reinstall Dreamweaver
    (which also reinstalled Extension Manager)
    - Easy to forget; I am on a Mac
    - The extensions should be okay, as they install quite nice
    in Dreamweaver CS3
    I tried to look for a
    plist to edit, but as I do not really know what to look for
    this action failed.
    *in the same order i find the icons of Flash CS4, Fireworks
    CS4, Photoshop CS4, Indesign CS4, Illustrator CS4 and Bridge CS4 in
    the products list.

    What extensions are you trying to install?
    Nancy Gill
    Adobe Community Expert
    Author: Dreamweaver 8 e-book for the DMX Zone
    Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
    2003)
    Technical Editor: Dreamweaver CS3: The Missing Manual,
    DMX 2004: The Complete Reference, DMX 2004: A Beginner's
    Guide
    Mastering Macromedia Contribute
    Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
    Web Development
    "Digital_Me" <[email protected]> wrote in
    message
    news:ge4vjd$6f3$[email protected]..
    > Just installed CS4 Design Premium. Now i want to install
    some extensions
    > to
    > Dreamweaver.
    >
    > When I click on the extension to install it I get a
    message from the
    > Extension
    > Manager saying:
    "This extension can not be installed, it products
    > requires
    > Dreamweaver 6 or greater. To install this extension,
    please try to install
    > Dreamweaver CS4 or use Extension Manager CS3 which works
    with Adobe CS3
    > and
    > earlier products."
    >
    > I have even tried to install it by opening the Extension
    Manager from
    > Dreamweaver via the
    Commands menu, with the same results.
    >
    > - I have version 2.0.274 of Adobe Extension Manager CS4.
    > - I do not see the Dreamweaver icon in Extension
    Manager's product list*
    > - I tried to reinstall Dreamweaver
    (which also reinstalled Extension
    > Manager)
    > - Easy to forget; I am on a Mac
    > - The extensions should be okay, as they install quite
    nice in Dreamweaver
    > CS3
    >
    > I tried to look for a
    plist to edit, but as I do not really know
    > what
    > to look for this action failed.
    >
    > *in the same order i find the icons of Flash CS4,
    Fireworks CS4,
    > Photoshop
    > CS4, Indesign CS4, Illustrator CS4 and Bridge CS4 in the
    products list.
    >
    >

  • No products in Extension Manager

    Hi,
    i'm a user of the Adobe Photoshop CS 6 (13.1.2) based on the subscription service in Creative Cloud.
    As you can see, my photoshop got the latest updates.
    I wanted to install the Adobe Exchange panel and ran into a lot problems. It wasn't possible to install it over the extension manager (manifest error, because my photoshop is too "new").
    When i wanted to give up i read on Facebook, that you can install the Panel over the Adobe Application Management.
    So i did and was happy it's running finally.
    Now when i want to install "Adobe Paper Texture Pro" for example,  the panel downloads the file and starts to open the Extension Manager.
    (The extension manager is up2date too, no updates available over Appl. Mnmgt).
    The Manager opens and tries to install the extension. But then i always (with every extensions tried) got a message, that Photoshop 12.0 or 13.0 or higher is needed to install the extension.
    Huh? My photoshop version is the latest version
    The extension manager is not showing any products there. I reinstalled the extension Manager manually with the latest version of the adobe page, but this didn't help.
    I'm using Windows 7.

    Have you ever moved or renamed the installation folder of PS and other products? Please run "Adobe ExtendScript Toolkit CS6" from Start Menu, input "BridgeTalk.__diagnostics__;" (Two underscores, not including double quotation mark) in the Source window then click "Debug"->"Run" or press F5. Check output in the Javascript Console window. Check whether "Path" of "photoshop-60.032" or "photoshop-60.064" are consistent with actual installation path.

  • Problem using extension manager CS5 with command line

    Hi All,
    I had posted my question here : http://forums.adobe.com/message/4695419#4695419, but was advised to do so here as well..
    I have a requirement to get the path of all the installed Extension Managers on any Windows system for the purpose of installing an extension.. I thought, there would be no problem in getting the path from the registry. There was no problem in Win XP, but the same does not work for Win 7.. I googled, and found alternate ways to get the path.
    Here is the link : http://forums.adobe.com/thread/851359. I followed the instructions in this post, but failed to get this working for CS5 as mentioned in my previous thread... No problem for CS5.1 and CS6.. Why is that?
    I want to get this working for CS5, CS5.1, CS6... How can I get the path of all the Extension Manager versions installed on a Windows system?
    Please refer to the following screenshots to get a better understanding of my problem,
    I created a jsx file named "Result.jsx", which I saved in my D drive, with the following code,
    resultFile = new File("D:/result.log");
    resultFile.open("w");
    resultFile.write(BridgeTalk.__diagnostics__);
    resultFile.close();
    If I run this directly from ESTK CS5, there is no problem, and I get the result.log file. I tried to execute this script via command line as shown in the screenshot,
    On executing the above, I got the following error,
    What is going wrong?
    Please help!

    I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
    1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
    2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find  previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
    3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
    4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

  • Dreamweaver CC 2014 does not appear in Products list of Extension Manager.

    I want to add extensions to Dreamweaver but it doesn't appear in my list of Products in Adobe Extension Manager. I cannot find how to add an application to the Extension Manager. I am using DW CC 2014 on a Mac running OS 10.9.5
    Yes I've got Creative Cloud running and am in sync

    We are aware of a problem with some apps not showing up in Extension Manager. Generally, uninstalling and re-installing the Adobe App has resolved the problem for users.

  • Cloud/Illustrator CC + Extension Manager problem

    Hi, I signed up for Cloud yesterday then downloaded Illustrator, but Adobe Extension Manager only shows older versions of Photoshop & Illustrator (CS5). Can anyone help?
    thanks Jackie

    I ran the report and a portion is included below. Not sure what the results mean -- did it find  Extension Manager and Flash Builder? If it DID find two of the products, the implication is that the paths weren't changed/renamed?  If I can query the PCD, can I also alter/fix the PCD? What is the remedy for the problem?
    Targets: 2
    Connector = PCD
    Installed: 0
    Running: 0
    exman-6.0:
    Path = /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app
    Display Name = Adobe Extension Manager CS6
    MsgAuthentication = ON
    MsgDigest = ON
    ESTK = OFF
    BundleID = com.adobe.exman
    Status = (not running)
    ExeName = Adobe Extension Manager CS6.app
    flashbuilder-4.5:
    Path = /Applications/Adobe Flash Builder 4.7/Adobe Flash Builder 4.7.app
    Display Name = Adobe Flash Builder 4.7
    MsgAuthentication = ON
    MsgDigest = ON
    ESTK = OFF
    Status = (not running)
    ExeName = Adobe Flash Builder 4.7.app
    Installed: 2
    Running: 0
    Groups = (no groups defined)

  • Various problems using extension manager with command line

    Hello all,
    We are installing our plugins  to CS4/5/5.1 version of Adobe Photoshop as part of our installer and  allow the users to select specific versions of Photoshop to install the  panel for. There are a few old problems that I wanted to rant about for  quite some while and now with a whole bunch of problems that the 5.1  update introduced I feel I just have to voice them. I will limit it to  PC only as it seems to be the most troubled platform
    #1 As we cannot install our plugin only by using the  Extension Manager (simply because it cannot handle all we've to do upon  the installation) we have to run commands from within the our installer,  non-interactively, of course.
    The interface to command line installation is xmancommand.exe (or "Extension manager (Version). exe" - not sure whether it makes any difference. ). Now the first question is how to find this executable on   the target machine, from an installer. Users may specify different  locations to install the Creative Suite and it certainly does NOT have  to  be  C:\Program Files\...(or %PRGRAMFILES% in general). ATM we are using an odd place in the registry  to to find the path to the most recent Extension Manager but first its  sometimes overwritten by another installation and in any case it  only shows ONE version of the extension manager which of course cannot  handle other versions (see #2)
    #2 Why the most recent version of  Adobe Extension Manager (5.5) cannot install the extension for 5.0?  Well, install it actually does, however its disabled for CS5 and it  seems that the only way to enable it on this platform is to find  previous (CS5) extension manager and to enable it. Oh, actually no - it  doesn't work! The only way that I found here working is to find CS5  extension manager first, install the extension there and then use CS5.5  extension manager to enable it. Why do I need both utilities to manage  my extensions?!
    #3 The program is severely lacking in  documentation AND it doesn't produce reasonable output messages, so  determining what it can actually support is a puzzle. For example, why  "Dreamweaver CS5" is a correct product name and "Photoshop CS5" is not (don't different teams talk to each other)? Ok, lets forget the consistency, but how do I make the utility output the list of all products it supports, in their  magic token form that it will actually be understood if passed in in the  command line? By trial and error? This menthod btw is also extremely painful: nany times when  specifying wrong parameters the program doesn't provide any output and just shrugs "whatever, go figure it yourself"...
    #4 Why the only way to enable/disable an extension in Photoshop  seems to be using magic "productfamily" keyword that is not even listed  on Adobe's help page for command line options (here:  http://help.adobe.com/en_US/extensionmanager/cs/using/WSB4845EDD-14E5-476a-B749-FF328830D1 4F.html).?  E.g. "xmancommand.exe" -suppress -remove  product=Photoshop  extension=OurExtension" will ALWAYS fail with a lovely "'Photoshop is  not supported by Extension Manager CS5.5." error; I've tried "PhotoshopCS5", "Photoshop CS5", "PhotoshopCS5.1"  "Photoshop CS5.1", "Photoshop-12" (mentioned in examples section in  http://help.adobe.com/en_US/extensionmanager/cs/using/packaging_extension.pdf )  and a whole bunch of other permutations - none  seem to work (see #3). Magic "productfamily=Photoshop" does work. But  then it only aims the current version ("CS5.1") and I need it to work  for CS5 (I'm not even mentioning CS4...."). Would there be any suggestions?
    Really, the question is, how do we, third-party developers, are  supposed to interact with the command-line utility without knowing where  it is, what product names is capable to work with and without being  able to target specific platforms (i86 vs x64 anyone  (http://forums.adobe.com/thread/672537)? CS5 vs CS5.1 (above)?). I don't  know what your test cases are for the command line tool (if any!), but this is simply insane, folks, simply  insane.

    I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
    1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
    2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find  previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
    3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
    4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

  • How to "Add a product" in Adobe Extension Manager?

    I have been using Abobe Extension Manager CC with several products one of them being Photoshop CC 2014.
    However there are a few products that I cannot use with it. I therefore would like to go back to using Photoshop CC. I don't know how to have it show under the products section. Can you please advise?
    Many thanks

    I am having the same problem. I just installed the Extension Manager but Dreamweaver CC is not listed as a Product. I can see Illustrator, In Design and Photoshop listed. I already have Dreamweaver installed through the CC desktop app, so how come it isn't it listed as a Product in Extension manager? I need to install an extension pronto for a project I'm in the middle of -- please help! -Amanda

  • Extension Manager CC error code U44M1P34 will not install product

    Received update notice and ran the updater for the Extension Manager CC it turned with an error of U44M1P34 and contact support. Which the automated system fails to offer help for the Extension Manager. Signing out of Creative Cloud and relauching fails to clear the problem. All efforts to install the Extension Manager CC end with same error code.  No way of finding a solution or contacting support!

    I never withdrew any claim or closed any case, yet Adobe Support Staff did in fact close case. Adobe Support would lose connection and failed to reconnect or follow-up, even through contact information was provided. Support Staff closed or withdrew case to cover up their lacking a working solution and the failure in knowledge about Error Codes and their solutions. It seems a general lack of communication within Adobe to insure Support Staff have the correct answers for all Error Codes. Clearly the Code writers a reason for the Error Codes for any given product and a solution for clearing any Error Code, why Adobe Support Staff doesn't have access to this information, so they can address Customer's Problems is anyone's guess! But, clearing a Case before it is solved. Well, that is just sweeping the problem under the rug, in hope it goes away!  Adobe Support is a BIG JOKE! Why support a Company that will not Support it's Customer Base?
    7/7/14
    Case #0185682058: Updating issue
    Closed
    7/7/14
    Case #0185681800: Error code U44M1P34 Adobe Extension Man
    Open - Pending Adobe Response
    7/7/14
    Case #0185681501: Still no help for Adobe Extension Manage
    Open - Pending Adobe Response
    7/5/14
    Case #0185675782: Adobe Extension Manager CC Error code u4
    Withdrawn
    7/4/14
    Case #0185675711: support for clearing Error u44m1p34 for
    The issue of Adobe Extension Manager Version 7.0.0.347Withdrawn
    The Problem of Adobe Extension Manager CC Version 7.0.0.347 not updating and returning error Code u44m1p34 still exists and hasn't been solved! Adobe Support would perform a few system checks then lose connection and never follow-up or reconnect. Six attempts using Chat and One Calling Adobe Support, still failed to correct the problem. At Adobe Support direction I have rewritten Msconfig and deleted AAMUpdater folder 1.0. Th e end results is update notice disappeared, but Adobe Extension Manager CC Version 7.0.0.347 never updated and still returns error code u44m1p34. What good is contacting Adobe Support if they do not have staff to handle issue or the correct information to solve problems within the program code? I have wasted 2.5 weeks on this issue and have nothing to show for all the work, just ERROR CODE U44M1P34. What a mess this bad code has caused! How long must people wait for a solution or a patch to be released, that addresses this Error Code? At this stage Contacting Adobe Support is a bad joke, it just doesn't exist! Adobe Extension Manager CC isn't even list in Product Support Menus!  My information was not only given to each Adobe Support Staff, it is also listed every time, I log onto Adobe.com. I am tired of the guessing by the Adobe Support in Addressing this problem. I do not want a guess, I want a real and solid solution or a patch file. I played Adobe Support game and I am unwilling to do more damage to my computer by deleting files or rewriting the Operating System on some wild goose chase! I have been a Customer since 1980 and I expected a lot more than this from Adobe Support!

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