EXTENSION MANAGER DOESN'T INSTALL "AI" FILES
Can someone please tell me how to download an Illustrator pattern -- the William Morris Thistle -- download available in the Illustrator Exchange area. I've downloaded it now several times; however, cannot get it into the Illustrator library. I've tried "open" with Illustrator, doesn't do anything. I've tried to use the Extension Manager and go to my "downloads" file (which is where I see it downloaded as an .ai file), but the Extension Manager file options don't include this type of file. Extension Manager files are "zxp" "mxp" and "mxi".
How does one actually get these downloads to work and load into Illustrator? There must be an easy way to do this, but I can't find anything on the Abobe site that's actually helpful in explaining why this isn't working and/or how to this step-by-step for these exchange files. So, Adobe, how do you do this? Also, I've downloaded the Extension Manager several times (uninstall and reinstall) and the link on it that's supposed to go directly to Adobe Exchange does not work. I've asked about this problem several times in the past and there's never been an answer to the problem. And, no, it's not my 2 month old computer that has dual processors, max ram/memory, etc. since that seems to be the standard answer "it must just be your computer".
Hi Bizzy - the file is in your swatches folder. Open the AI file and you will see a blank canvas. Draw a circle or square or whatever shape, go to the swatches pallette and click on the William Morris swatch and it will fill your shape with the pattern.
Good luck and thanks for downloading my swatch.
Yitz Woolf
Similar Messages
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The error window states it requires AI v. 18.0 - 18.9. I am running v18.1.1.
The first error I found was an entry on the Creative Cloud app stating "The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed... " The message concluded saying to "click here" which actually led nowhere. This message appeared the day I converted my LR to the CC version - that project appeared to complete successfully.
The puzzle is enriched as there is a Libraries Panel visible and functioning in my AI right now despite the error message.
Suggestions?Hi Doug,
Thanks for the updates, I'll try to deal with each of your points as best I can.
It's expected that, for example, Lightroom is not listed in Extension Manager while Photoshop is listed. The reason for this is that some applications (such as Photoshop and Illustrator) have support for standard Adobe CEP extensions and are listed in Extension Manager, while others (such as Lightroom) do not, so they're not listed. For the sake of convenience, with applications such as Lightroom that Extension Manager doesn't fully recognise, it can still install extensions for them using ZXP packages prepared by the developer - but the extensions will be listed under "Others".
Thanks for the feedback about error messaging - I'll pass this on to product management so it can be taken into account in future.
Built-in components such as Kuler and CC Libraries are kept up to date using the Adobe Add-ons part of the Creative Cloud app. Whenever a new update is available, it will automatically be downloaded and installed through the Creative Cloud app. If this was failing (as sounds like was happening for you), then inside Photoshop you'd still see Kuler/CC Libraries but they may perhaps not be the most up-to-date versions of those panels.
If you manually install a ZXP package via Extension Manager with the same name as a product already installed, then Extension Manager will see it as a conflict and give you the option to install your new one over the top. As long as the new ZXP is compatible with both applications (Photoshop and Illustrator) then it'll be installed for both.
I don't quite understand your installation problems for the Magic Picker product. Do you mean that it installs successfully for Illustrator CC 2014 and Photoshop CC 2014 (including appearing for those applications in Extension Manager), but it doesn't appear under Illustrator CC? If the compatible application is listed in Extension Manager and Extension Manager is showing the extension as installed, then this may be a question for the producer of Magic Picker.
Best regards,
Fraser -
Extension Manager CS4 not installing extensions in Dreamweaver CS4
Just installed CS4 Design Premium. Now i want to install some
extensions to Dreamweaver.
When I click on the extension to install it I get a message
from the Extension Manager saying:
"This extension can not be installed, it products requires
Dreamweaver 6 or greater. To install this extension, please try to
install Dreamweaver CS4 or use Extension Manager CS3 which works
with Adobe CS3 and earlier products."
I have even tried to install it by opening the Extension
Manager from Dreamweaver via the
Commands menu, with the same results.
- I have version 2.0.274 of Adobe Extension Manager CS4.
- I do not see the Dreamweaver icon in Extension Manager's
product list*
- I tried to reinstall Dreamweaver
(which also reinstalled Extension Manager)
- Easy to forget; I am on a Mac
- The extensions should be okay, as they install quite nice
in Dreamweaver CS3
I tried to look for a
plist to edit, but as I do not really know what to look for
this action failed.
*in the same order i find the icons of Flash CS4, Fireworks
CS4, Photoshop CS4, Indesign CS4, Illustrator CS4 and Bridge CS4 in
the products list.What extensions are you trying to install?
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: Dreamweaver CS3: The Missing Manual,
DMX 2004: The Complete Reference, DMX 2004: A Beginner's
Guide
Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"Digital_Me" <[email protected]> wrote in
message
news:ge4vjd$6f3$[email protected]..
> Just installed CS4 Design Premium. Now i want to install
some extensions
> to
> Dreamweaver.
>
> When I click on the extension to install it I get a
message from the
> Extension
> Manager saying:
"This extension can not be installed, it products
> requires
> Dreamweaver 6 or greater. To install this extension,
please try to install
> Dreamweaver CS4 or use Extension Manager CS3 which works
with Adobe CS3
> and
> earlier products."
>
> I have even tried to install it by opening the Extension
Manager from
> Dreamweaver via the
Commands menu, with the same results.
>
> - I have version 2.0.274 of Adobe Extension Manager CS4.
> - I do not see the Dreamweaver icon in Extension
Manager's product list*
> - I tried to reinstall Dreamweaver
(which also reinstalled Extension
> Manager)
> - Easy to forget; I am on a Mac
> - The extensions should be okay, as they install quite
nice in Dreamweaver
> CS3
>
> I tried to look for a
plist to edit, but as I do not really know
> what
> to look for this action failed.
>
> *in the same order i find the icons of Flash CS4,
Fireworks CS4,
> Photoshop
> CS4, Indesign CS4, Illustrator CS4 and Bridge CS4 in the
products list.
>
> -
Extension Manager CC Cannot Install Extension
Hello,
I am running Dreamweaver CC and Extension Manager CC. There is an extension that I need to use. I converted it to .zxp format using Extension Manager CS6. When I try installing the extension it I get the following error. The extension is for Dreamweaver CC.Could you send this extension to [email protected] so that we can have a look? Thanks.
-
I have found a free easy Rotator slider from DWuser.com to be used to my online portfolio but cannot install it. What to do? Any suggestion?
ThanksPlease send us a screenshot of the error message in Extension Manager.
-
The Application Manager doesn't install
The Application Manager doesn't install
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html -
This has been the worst cloud app experience I've ever seen.
First of all the CC app overwrites the Adobe Download Manager to the point where you'll never be able to go back to it again.
I would normally be OK with this, but the CC app doesn't work and closes itself instantly, rendering it completely useless and unable to install any of the CC apps.
After an hour and 20 minutes between being on hold, and speaking with support, I have no solution.
I'm now at a point where I have no apps installed, and I can't install any new apps because the CC app doesn't work, and the Download Manager will either a) error if CC app isn't installed, or b) open the CC app if it is installed (which doesn't work, and instantly closes).
Overall, it's a disasterHey Jason,
I'm wonder if it might help to start fresh,
Uninstall any Creative Cloud programs
Control Panel > Programs & Features (Windows 7)
Control Panel > Add/Remove Programs (XP)
Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
Run the cleaner tool to ensure everything is removed
http://www.adobe.com/support/contact/cscleanertool.html
Reinstall the Creative Cloud desktop app from https://creative.adobe.com/products
Reinstall applications
It will be a lot of work but it will probably fix it.
-Dave -
IOS Firewall doesn't install .pak file
Hi
I'm installing a new pack of signature on my IOS Firewall. This is what I'm doing
1.- Upload the .pak file on the flash memory.
2.- Install the package with the command copy flash:IPS/IOS-S636-CLI.pkg idconf but when the insallation finish it doesn't bring any error but when I enter the command sh ip ips sig it says S0.0
Does anybody got this problem before.
RegardsHi
The file is already installed in the flash,
Router#sh flash
-#- --length-- -----date/time------ path
1 0 Nov 01 2011 00:30:32 IPS
6 87141 Feb 18 2013 23:25:58 IPS/sat485b-isr2821-1-sigdef-category.xml
7 14685484 Feb 18 2013 23:11:34 IPS/IOS-S636-CLI.pkg
And after I finish the transfer of the file into the flash I try to install the .pak file
copy flash:ips/IOS-S636-CLI.pkg idconf
And it takes like 1 minute and after I finish I didn't get any error but the signature are not installed
I also try this
copy tftp://189.206.211.16/IOS-S636-CLI.pkg idconf
but I got the same result.
The path of the signature is configured
ip ips config location flash:/IPS/ retries 1
Regards -
Can I export extensions?
I didn't want you to reinstall Extension Manager, I just want you to reinstall the extension with Extension Manager then remove the extension.
Please try to run EM as administrator firstly.
1. Run "/Applications/Utilities/Terminal.app".
2. Input the following command then press "Return" key. Don't miss the double quotation marks.
sudo "/Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app/Contents/MacOS/Adobe Extension Manager CC"
3. Input password of administrative user then press "Return" key.
If it works, you can try to run EM in normal way.
If it doesn't work and you have installed only few extensions, you can simply delete "/Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/ExMan.db". After that Extension Manager shouldn't hang anymore but all extensions you have installed will not be shown in Extension Manager, although they still work fine in DW. You can install them again if you want to manage them.
If you don't want this way, you have to generate log files for troubleshooting.
1. In Terminal window, run the following commands in turn:
cd ~/Library/Application\ Support/Adobe/Extension\ Manager\ CC/
mkdir Log
cd Log
touch ExManCoreLibLog.YES
2. Open Finder, hold down "option" key, click menu "Go"->"Library" to go into hidden Library folder, then go to its subfolder "Application Support/Adobe/Extension Manager CC/Log", check whether file ExManCoreLibLog.YES exists.
3. Launch EM.
4. After EM hangs, force quit it, send the log file in the Log folder above to [email protected] -
Extension Manager 2.1 for Mac crashes when trying to install any extension
Hi,
I have the Adobe Extension Manager 2.1 installed on a Mac running Mac OS X 10.5.6. I updated all the latest Adobe and Apple software.
I tried to install MXP files for Adobe AIR, jQuery, and Drupal, but doing so crashes the Extension Manager. I tried uninstalling it using the Photoshop installer (which is what installed the Manager initially), but this didn't help.
The Manager also crashes when I try to open the Help > About the dialogue, both from the main window and from the menu bar.
Can anyone help me with this? Thanks in advance!
RémiReading the thread linked below resolved my problem. I only had to uninstall Safari 4 Beta before I could use the Extension Manager.
http://forums.adobe.com/thread/222366 -
Install of Extension Manager CC into CS6 hanging?
I was invited to update Adobe Extension Manager in Photoshop CS6 64 bit on a Windows 7 64 bit platform. The update downloads sucessfully (about 13.9Mb) and starts to install but never finishes? I have tried disabling Internet security and Antivirus but this has no effect?
Anyone have any ideas? Are there any log files indicating any issue?
thanks
IanThanks Carl, you are correct, I did mean the Panel.
I have now fixed this (for others experiencing this) by downloading the FULL CS6 Extension Manager abd re-installing. The CC Exchange Panel then installed and updated successfully. -
Extension manager "install extension" is grayed-out, and not functional
I paid for the Horizontal Menu Advancer, and downloaded it. This a a Dreamweaver extension. Then I downloaded Adobe Extension Manager CS6.
From the "File" menu of Extension Manager "Install Extension" is grayed-out, and does not function.Hello David
Please tell us your version of Extension Manager and your version of Dreamweaver, and whether the app is listed in ExMan on the left pane? -
How come that I can't install muse-add-on with extension manager?
I downloaded an add-on for adobe muse. I could not add it via library panel. In creative cloud I tried to mark 'sync files' on, but for some reason that I don't understand it jumps allways back to 'sync files off'. So I tried to add the add-on with extension manager. Here I get the message: see screenshot. I wonder also why adobe muse is not in the product list of extension manager?
thanks for help1. Extension Manager doesn't support Muse.
2. If the add-on file you downloaded is a ZXP file, you have to use the latest version of Extension Manager CC. -
Cannot re-install extension manager cc
I cannot re-install Extension manager cc.
After having problems with extension manager not listing installed programs, I decided to de-install it and then again reinstalli it.
I am not able to re-install the Program. I get an error message saying that it could be because of a missing file and I need to download Adobe support advisorto detect the problem, but when I go the the link I get a wesaage
Adobe Support Advisor has been discontinued,
Please HelpHello,
did you use this limk Adobe - Exchange : Download the Adobe Extension Manager ?
In my case I had no problems. Maybe - after a better analysis - it could be a case for the "Adobe Creative Suite Cleaner Tool".
Hans-Günter -
I can't install Pixel Bender because the Extensions Manager won't open.
HI1 I can't install Pixel vender because the Extensions manger won't open. I get the message that it has "unexpectedly quit" and then I'm supposed to send a report to Apple. Of course, nothing comes of that. Does anyone have any suggestions? Thanks for your help.
Best,
EndreDear Endre,
Please back up all files in the folder /Library/InputManagers and remove those files, and then try to launch Extension Manager. It may solve the issue.
You can also to try the following method:
Remove all old Extension Manager preference and application support files.
To delete the application support files for Extension Manager CS5, please navigate to folder '/Users/<current user>/Library/Application Support/Adobe/Extension Manager CS5', then back up all files in the folder, and then delete all files and sub directories in the folder.
To delete the preference file for Extension Manager CS5, please navigate to folder '/Users/<current user>/Library/Preferences/Adobe/Extension Manager CS5', then back up all files in the folder, and then delete all files and sub directories in the folder.
If neither above way works, please use the below method to gather crash log and I will check those crash log. Thanks.
As you mentioned, when Extension Manager crashes, there would be a dialog to ask for sending report to Apple. In that dialog, you can view the crash log by clicking report button. Then you can copy the crash log and paste it into the forum.
Best wishes,
chengyon
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