Extension Manager Goes on Strike

Hi folks,
For some reason, the Extension Manager running with DW 8.02
is choking on any attempt to install a new extension. I'm getting a
message that "The extension package is invalid. The extension will
not be installed".
I have deleted the EM and done a clean install from the Adobe
site. I then tried installing the most recent extension available
at the Exchange; no change - the EM still chokes.
Has anyone else run into this? and, if so, did you find a
solution? I'm running on updated Windows XP.
Many thanks,
Tim Todd

Same thing happening to me. I've even reinstalled the whole CS4 Design Premium to no avail. I'm told John Nack has been told about it (it crashes when installing Photoshop Extensions or for that matter no matter what I try to do). This means my SlideShow Pro for Flash doesn't work, and I can't fix it.
Adobe really needs to address this issue. There's no excuse for not making it easier to replace a broken Extension Manager installation and start over. It won't do that when you try with the Extension Manager installers.

Similar Messages

Extensions (Add-ons) shown in Extension manager are not in Photoshop cc 2014

I started with Photoshop cc and downloaded several Add-ons which I used, particularly Adobe Watermark. When Photoshop cc 2014 was released we realised that the majority of these Add-ons would not work in this new edition of Photoshop. Consequently I have to also run Photoshop cc as well to allow me to use these Add-ons.
If I open Adobe Extension Manager, and select under Products I see a list of all the Add-ons that work in Photoshop cc, which is correct. However if I select Photoshop cc 2014 I see a long list ( 16 Add-ons) which have enabled ticked by the side of the name. Only 5 of these actualy show in Photoshop cc 2014, so something is wrong here.
I assume that Adobe Watermark is an Adobe product, so when are Adobe going to sort this out, and the problem in Adobe Extension Manager?

Flash based extensions are not supported by PS CC 2014 anymore. Please refer to http://blogs.adobe.com/photoshopdotcom/2014/04/photoshop-spring-cleaning.html, http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
And http://blogs.adobe.com/crawlspace/2014/06/2014-release-of-photoshop-cc-faq.html#plugins (scroll down to "Why don’t my 3rd Panels show up in the 2014 release of Photoshop CC? What happened to Oil Paint, Mini-Bridge & Kuler?”)
If some extensions are not supported by PS CC 2014, you have to continue to use them in PS CC until their HTML based counterparts become available.

Add-ons in Extension Manager cc incorrectly shown in Photoshop cc 2014

I started with Photoshop cc and downloaded several Add-ons which I used, particularly Adobe Watermark. When Photoshop cc 2014 was released we realised that the majority of these Add-ons would not work in this new edition of Photoshop. Consequently I have to also run Photoshop cc as well to allow me to use these Add-ons.
If I open Adobe Extension Manager, and select under Products I see a list of all the Add-ons that work in Photoshop cc, which is correct. However if I select Photoshop cc 2014 I see a long list ( 16 Add-ons) which have enabled ticked by the side of the name. Only 5 of these actualy show in Photoshop cc 2014, so something is wrong here.
I assume that Adobe Watermark is an Adobe product, so when are Adobe going to sort this out, and the problem in Adobe Extension Manager?

From the screenshots you have sent, we can see that not of all of those items that are installed under Extension Manager->Photoshop CC 2014 are accessible from the Window->Extensions menu in Photoshop. Some of them are Actions for example such as the ones by Panos, and Canvas Wrap is accessible from the File->Scripts menu.
For Edge FX, it is not compatible with CC2014, but there is a new Edge FX Pro version which supports CC 2014, available here: https://creative.adobe.com/addons/products/3189#.VEeJ--eSlS0.
Adobe Watermark and Watercolor Assistant have compatibility with only CS6 and CC, so it is likely that you have had most of these extensions installed for a very long time before their compatibility criteria was updated a few months back following the launch of CC2014. The best solution to tidy things up may be to uninstall all of your extensions from Extension Manager, then log on to the Addons website and click into 'My-Add-ons', then download the products again which will ensure you are receiving the latest versions and only the CC 2014 compatible ones. From that page you will also see at a glance the 'Where to Find it' information for accessing all of the extensions within Photoshop.
Russell Brown and his team internally who put together the Photoshop extensions are working on CC 2014 compatible updates to the Adobe extensions that you have, so we hope to see an update to them in the near future. If you would like to use them just now before they are updated to support CC2014, you can use them with Photoshop CC (or CS6). It is possible to have multiple versions of Photoshop installed on your computer, and as you are a CC member, all previous versions are accessible to you. You simply use the CC Desktop App to install older versions of Photoshop. To do this, launch the CC Desktop App and click on the 'APPS' tab, then scroll down until you see 'Filters & Versions'. Select this, then choose 'Previous Version'.
Hope this helps but please get back in touch if you have further queries.

Extension Manager for CS3

I have to use both Flash CS3 & Flash CS5 but I can't install extensions on CS3. I can only install extensions on CS5 only. What's going on?
This is why I have to use both versions. I recently upgraded from CS3 to CS5 BUT after a few months working in CS5, I hate it. I'm rare in that I use Flash mostly to draw. So I reinstalled Flash CS3 but I can't load my "trick or script" extensions that I love so much since there is only Adobe Extension Manager CS5, which doesn't read that I have CS3 installed on my PC along with CS5.
I have to keep both versions of Flash on my PC because some of my newer files (which I created while I was testing out CS5) will now only open in CS5 since they were created in CS5.
Does anyone know a solution to this problem or can tell me why this is happening?

Suggestion from other people:
ExMan CS3 and CS4 should can co-exist in the same os, user may try to uninstall ExMan CS3 in Applications->Utilities->Adobe Installers firstly before re-installing CS3.

Extension Manager corrupted my programs

I used Extension Manager for the first time today and downloaded about 20 extensions for Flash CS5. After installing them, I tried to open my Flash program and got an error that reads:
Runtime Error! Program: C:\Program Files\Adobe\Adobe Flash CS5\Flash.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
This has never happend before and it does this with every Adobe program. I have the eLearning Suite 2 and I have deleted the extensions and uninstalled/reinstalled my programs twice to no avail. What is going on? I can't use any of my programs.

I downloaded them from Adobe Exchange http://www.adobe.com/cfusion/exchange/ .
I removed the extensions from the Extension Manager and then I deleted the
downloaded files from my computer.
Here's the list of the extensions that I downloaded for Flash:
Query Toggle
JK drawing
Byte-base
Store Kit
Tnt Sounds
plusMover
Component
Auto Snapshot
eMailer
Sickworks
Scriptable Object Turtle
CurveMovie
drawPage
Drag and Drop Preloader
R16 Preloader
Intro Flash
Spark Components
Thumbxcrubber
Free Spin 3D

I fixed my Extension Manager Issues.

A customer of mine came in today with his Apple Hackintosh system, running OS X Lion 10.7.1 with all updates done, and the Java Library already installed.
The issue they were having was to do with Adobe Extension Manager just crashing about 10 seconds after opening, it would not load anything just sit with a grey screen for a few moments and then just crash.
I ran an application called fseventer on his system and watched as the application opened to determine at what point it was crashing, each time I noted that the crash was something to do with the extensions being loaded by Adobe InDesign.
I opened InDesign and all seemed to be working correctly.
At this point I un-installed the entire Adobe CS 5.5 Master Collection and ran the Adobe cleanup utility, the re-installed the entire thing on International English, with all the applications.
Opened Photoshop and ran the Adobe Update Manager, to download and install every update.
Opened AcrobatX and ran the updater, to download and install all it's updates.
I repaired permissions on the entire drive through disk utility, rebooted onto Disk Warrior, repaired the directories, rebooted into single user mode ran the fsck -fy / command, and booted into the main account, not the root account.
Then I tried to open Adobe Extension Manager, same thing just a crash. Then I tried Adobe InDesign and that was still working just fine.
I opened my main hard disk, and went to this path "/Applications/Adobe InDesign CS5.5/Configuration/" in there I opened the file XManConfig.xml like this
In terminal type this to first backup the original file then open it and edit it.
BACKUP THE FILE
sudo cp -R /Applications/Adobe\ InDesign\ CS5.5/Configuration/XManConfig.xml /Applications/Adobe\ InDesign\ CS5.5/Configuration/XManConfig.xml.bak
EDIT THE FILE
sudo nano /Applications/Adobe\ InDesign\ CS5.5/Configuration/XManConfig.xml
The first line of this file should look like this
<Data key="UserExtensionFolder">$UserDataFolder/Adobe/Adobe InDesign CS5.5/Configuration/Extensions</Data>
all I did was comment that line out so it now looks like this

then I wrote the file with CTRL O, hit enter to save over the file with the same name, then CTRL X to exit the nano editor, then type exit in termal and quit.
Open AdobeExtension Manager and it is working.
The commented out line is pointing to a directory here
/Users/YOUR USER NAME/Library/Application\ Support/Adobe/Adobe\ InDesign\ CS5.5/Configuration/Extensions/
I have no idea what this directory does, but with it commented out I can launch Extension Manager, and I can still open InDesign without any errors, if I rather delete the contents of this folder and leave the line of the xml file untouched, these extensions just repopulate themselves as Extensions Manager begins to open, but maybe 1 loads then a crach, then 4 the next time then a crach etc.
So I would stick with just commenting out the line on the XML file.
I would love it if you guys could give me your feedback on this to see if anyone else finds this method to work or not.
I have done installations on other Lion systems for customers on real mack not hackintoshes and have fount them all to work without an issue, in fact i did an installation on another hackintosh too and that worked well, only this one so far, I think it has something to do with the fact that this hackintosh had to have a modified kernel and a DSDT file to rectify an issue of having to use a chameleon command of cpus=1 busratio=25 -v as this would only allow one thread of the cpu to function, this command is no longer required as the kernel and DSDT are rectifying the issue and still allowing all 8 threads of the cpu to function as normal.
The reason I think this could be the cause is because I am sure Adobe does not account for every permientation of non vanilla Apple installations, these so called chocolate kernels are a bit different to the Apple one.
Anyway I hope this helps out someone. I am off on holiday now but I will keep an eye on my emails in case anyone needs some assistance with any of these commands. I am going on an adventure holiday to the Victoria Falls to do a microlight flight over the falls. The reason I tell you this is so you do not wonder if I never return.

have you tried other solutions in this forum? Such as use sudo command, rename XManConfig.xml, delete ~/Library/Preferences/macromedia, grant write permission to some folder...?
It's possible to install extensions without Extension Manager. The method depends on the type of extensions.
1. If your extension is a zxp file, then you can unzip the file and copy those files within it to their destination manually. The extension would work in corresponding products. You can unzip it with Winzip, 7-zip, Winrar or similar softwares (actually it is a zip file).
1.1 If a file with postfix ".mxi" exists within zxp file, you can paste this mxi file here, I will tell you where each file should be copied to. (mxi file is a xml file).
1.2 Otherwise you can find a file named "manifest.xml" under CSXS sub-directory. Please open it with a text editor, you will find ExtensionBundleId="someText" in second line. Write down the value of ExtensionBundleId. Close this file. Create a new folder under "/Library/Application Support/Adobe/CS5ServiceManager/extensions" and rename it to what you write down. (For example, if you find ExtensionBundleId="KulerSample" in manifest.xml, then name the new folder as KulerSample.) Copy all files and directories which you unzipped from zxp file to this folder.
2. If your extension is a mxp file, it can not be unzipped directly. Please upload it to this forum as attachment, I will convert it to a zxp file then return it to you.

Extension manager & Dreamweaver run when I launch HP's help services

The problem began when I loaded an After Effects preset, "Pie Chart" (downloaded from Adobe site)...
Now, when I click certain links in the Windows 7 Help system (as modified by HP), both Extension Manager and Dreamweaver open, and Dreamweaver generates the message, "The Extension Manager will now launch and finish updating Dreamweaver. OK?" Well, it's not okay, but my only choice is to click the OK button, which runs Extension Manager. Then I exit both Dreamweaver and Extension Manager, which successfully closes both programs. Then they re-launch a second time with the same message. Again I close them both and this brings me to the help service I wanted in the first place. Dreamweaver and Extension Manager always load twice.
I looked at the html code for the modified help screen, and the link in the help system runs a .JSE file. Windows shows the JSE file as a "JScript Encoded Script file" that is associated with Microsoft Windows Based Script Host. I notice that there's a similar file extension, .JS, which is a "JScript Script file" (note: not encoded) and the .JS file is associated with Dreamweaver.
So... what's going on here? Is this a problem with Extension Manager, DreamWeaver, After Effects, the Help system, registry or something else? And how do I fix it?
Details: 64-bit Windows 7 home version on a Hewlett-Packard HPE-500f. Adobe Master Collection 5.0.
Thanks all!
-Fred

I submitted https://bugs.archlinux.org/task/37899 although you seem to have much more issues.

Adobe Extension Manager 6 Help

I recently joined adobe cloud and downloaded a few apps: InDesign, Photoshop, Illustrator and Acrobat. I need to install a plugin to work with InDesign and the adobe extension manager 6 will not open at all. It will start "bouncing" in the dock and will just disappear never opening. In my Application Folder I have the 5 and 5.5 Extension Manager that opens.
I have made sure to download the recent version and patch. I also cannot install the Adobe Exchange without the Extension Manager.. I tried this. Unless there is another way?
Please help, I have been on hold with adobe for almost 4 hours and I am losing hope and need to get going on my project.

Does crash report window pop up after the Extension Manager icon disappears? Could you send the crash report to [email protected] or paste it here? Thanks!

I deleted my extensions manager and now my Mac won't start up. Please Help!!

I have an IMac, 24" model, running OS X. For the past several days, little warning windows have been popping up with this annoying beep, telling me that my computer was infected with various viruses. 4, to be exact. Also, while on the internet, random pop-up windows have appeared, so I thought I did have a virus. So, to correct the matter (or attempt to), I deleted my preferences folder from the system folder, as well as the extensions manager.
Now, the computer won't start up past the white logo screen with the turning gear thingy. I've tried resetting the PRAM, and starting in safe mode, and safe mode with the progress screen, and even something there while holding the option key (that one gave me an icon of my HD, but clicking on it took me back to an endless wait on the white screen). I've tried starting from the disk that came with the computer (I held the C key) but not only doesn't the computer start from the disk, it spits the disk out. I don't understand. The computer was fine until I deleted the ext. mgr and preferences, so it can't be that the computer went bad or something.
I don't know what else to do here. I do have an extended service warranty with Best Buy, but I wanted to see if there was some way to fix this before hauling this thing off to the store. Any suggestions? I'm desperate here, because anything and everything I've tried (based on all the try-this and try-thats I found on the internet), nothing has worked.
Please help.
Thanks in advance.

Well done! You've succeeded in turning your Mac into a useless brick.
Deleting the System/Library/extensions folder and the associated manager removed most of the functionality from your OS.
And all to get rid of what sounds like the MacDefender trojan or a variant.
ref; http://support.apple.com/kb/HT4650 and http://support.apple.com/kb/HT4651
You may have a slim chance of recovering if it will still boot in Target Disc Mode; in which case you can use another Mac to install the system remotely.
And I doubt your warranty with Best Buy is going to cover user "error."
Message was edited by: noondaywitch

Problem using extension manager CS5 with command line

Hi All,
I had posted my question here : http://forums.adobe.com/message/4695419#4695419, but was advised to do so here as well..
I have a requirement to get the path of all the installed Extension Managers on any Windows system for the purpose of installing an extension.. I thought, there would be no problem in getting the path from the registry. There was no problem in Win XP, but the same does not work for Win 7.. I googled, and found alternate ways to get the path.
Here is the link : http://forums.adobe.com/thread/851359. I followed the instructions in this post, but failed to get this working for CS5 as mentioned in my previous thread... No problem for CS5.1 and CS6.. Why is that?
I want to get this working for CS5, CS5.1, CS6... How can I get the path of all the Extension Manager versions installed on a Windows system?
Please refer to the following screenshots to get a better understanding of my problem,
I created a jsx file named "Result.jsx", which I saved in my D drive, with the following code,
resultFile = new File("D:/result.log");
resultFile.open("w");
resultFile.write(BridgeTalk.__diagnostics__);
resultFile.close();
If I run this directly from ESTK CS5, there is no problem, and I get the result.log file. I tried to execute this script via command line as shown in the screenshot,
On executing the above, I got the following error,
What is going wrong?
Please help!

I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

Extension Manager will not open and Adobe doesn't care

Just search on “extension manager will not open” in the Adobe Forums or Google and pages of hits come up going back to CS4. This is a serious problem that Adobe is simply ignoring.
I have Windows 7 Professional 64-bit with Design Premium CS5 installed. Nothing happens when I click on Manage Extensions from within any Adobe application, nothing happens when I click on Adobe Extension Manager CS5 on the start menu, and nothing happens when I double click on a .mxp file. No error messages – nothing.
So I had a free couple of hours and decided to call Adobe. Six hours later, after talking with Raj, Peenal, Tushar, Madhur, and Sandeep (get the picture?), after noting that none of them had ever even heard of the problem, after my call was dropped during one 30 minute wait, and after a complete uninstall and reinstall of the complete CS5, I have exactly the same problem I started with.
For my purposes, Design Premium CS5 is literally useless without extensions and Adobe has left me holding a $1500 boat anchor. Do you think anybody at Adobe cares? I don’t.
Bottom line - DO NOT BUY Design Premium CS5 if you need extensions. They very possibly will not install and Adobe won't/can't help you.

Thanks to Carl Sun and Zhiqianq Liu, my problem with Extension Manager is resolved (the problem with Adobe support is not).
I followed Carl's Sun's instructions to the letter. I created a ExManLog.YES file and then manually ran Adobe Extension Manager CS5.exe via "Run as administrator" as Carl suggested and the Extension Manager ran for the first time.
In other words, either creating the ExManLog.YES file (unlikely) or manually running the .exe file as administrator (most certainly the solution) solved the problem.
Running, rerunning, rebooting and rerunning all work now – all without right clicking on Adobe Extension Manager CS5.exe before running Extension Manager. That is, it was apparently sufficient to right click on Adobe Extension Manager CS5.exe and then run the Extension Manager as administrator one time.
Now what's diabolical about this is that my user has full administrator privileges. Still, Extension Manager wasn’t actually running as administrator until I physically located the .exe file and manually ran it as administrator one time.
And what’s doubly diabolical is that all those guys at Adobe didn’t have a clue and Carl and Zhiqianq solved it right away.
Thank you, thank you.
Now – Adobe – if you are reading this, five of you guys caused me six hours of untold grief (case # 182188172) when the solution was actually very simple. I won’t be forgetting that anytime soon and I hope others who read this will get the message that Adobe support is seriously dysfunctional.

Adobe Extension Manager CS5 is not showing Photoshop CS5 under products. I am using a mac trying to install a plug in for Kubota auto album.

I have a Mac, using chrome, and trying to install Kevin Kubota Auto album into Photoshop. Talked with Kevin Kubota support and they said they can't help me anymore because my Adobe Extension Manager was reinstalled and will not display Photoshop CS5 under products. Please help !!!!

EXACT and complete info, please.
BOILERPLATE TEXT:
Note that because this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Adobe extension manager messages "the following extension conflicts with other extensions

Hello,
I got this message from Adobe Extension manager but it didn't list what extensions or other plugins that conflicted with the hollywood2 2.0 plugin that i was trying to install, anyone else have issues downloading plugins through extension manager?
Any help is greatly appreciated.
Thanks, Kelly

Seems to be a lot of this going on. Wondering if we're wasting our time with this??!!

Adobe Extension Manager loops with the following message: "The Extension Manager will now launch and

Hi, whenever I open Dreamweaver CS5 I get this message:
Adobe Extension Manager loops with the following message:
“The Extension Manager will now launch and finish updating Dreamweaver”.
Then the manager starts and I have to wait and click a few buttons until I can close it.
How can I stop the Extension Manager popping up?
Thanks for advice.

Seems to be a lot of this going on. Wondering if we're wasting our time with this??!!

Can't use Adobe Extension Manager to Install Photoshop plug-in

I am trying to install a plug-in from PSKiss to Photoshop CS5 (version 12.0.4). I'm using Adobe Extension Manager CS5.5, and I'm running Windows 7 on my laptop.
Although I'm following up with PSKiss to see if there's a problem at this end, I also see an issue with Adobe Extension Manager. When I open it, the Install button is grayed-out. I can see neither of the plug-ins I've already installed in Photoshop, nor can I install anything new. I am running Adobe Extension Manager as Administrator—and I've tried every way I can think of to do that.
Also, yes, I'm using my laptop with an Administrator account.
What's going on? What am I missing? Please help if you can. Thanks!

Hi Lisa, and welcome to the forum.
I don't know if the Extension Manager release notes would help you?
http://helpx.adobe.com/creative-suite/release-note/extension-manager-cs5-release-notes.htm l
There is a link to a stand alone EM at
http://www.adobe.com/exchange/em_download/
And a list of EM related help artiicles at:
http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=extension%20manager&cat=suppo rt

Extension Manager Goes on Strike

Similar Messages

Maybe you are looking for