Extension manager is frozen when i lunched it

Hello,
First of all sorry for my english i 'am foregian
I think i do a mistack when i try do delete an extension directly in my folder and now when i lunch Extenssion manager CC in my mac i have the interface without warning error but is frozen and i have no plugin listed (i have 3 plugin normaly)
I try to install uninstal the app twice but it's steel doesn't work.
Can you help me please ?
Thanks you
Kind regards
Vincent

Hi Yuanyuan,
Thanks for your replies, I try to navigate to this path but the folder is empty ( Even with the option to see the folders and file hidden).
This is strange no ?

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Extension Manager CS6 freezes when loading extensions

Extension Manager CS6 freezes when loading extensions
When launching Extension Manager CS6 it starts loading extensions but totally freezes when the last 30 percent of the loading extension bar is still unaccomplished. It is not possible to close the window, not even with the task manager. I have restart the computer to get rid of it.
My OS is Windows 7, 64 bit. The most recent versions of the entire Adobe CS family are installed, freshly updated, including the Extension Manager CS6.
To trace the cause of the problem I tried to create a log file in the folder C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6. I logged in as administrator and wrote in the Command Prompt Window:
echo > ExManLog.YES
The log file was created but contains nothing but "ECHO is on".
A possible cause of the problem might be that I have two installed active version of Ajatix Advanced CSS Drop Down Menu, which is an add-on to Dreamweaver. The first version is the free one, the second is the full paid version. I would like to deactivate the first one since which might make the Extension Manager happier. But the only way to deactivate it that I know of is to use the Extension Manager. Catch 22.

Dear Carl, thanks for the advice that made me understand how to remove an extension without using the Extension Manager. However, the problem persists, i.e the Extension Manager freezes soon after it is launched, when the last 30 percent of the loading extension bar is still unaccomplished.
Following your instruction I have tried to remove both my versions of the troublesome DW extension (Ajatix Advanced CSS Drop Down Menu). Which in my case meant that I deleted the following files:
the files com.ajatix.AdvancedCSSMenuLight.mxi, com.ajatix.AdvancedCSSMenuLight.mxi_air and com.ajatix.AdvancedCSSMenuLight.zxp in C:\Users\<My UserName>\AppData\Roaming\Adobe\Extension Manager CS6\EM Store\Dreamweaver CS6
and the files ajxcssmenu2.3.0.mxi, ajxcssmenu2.3.0.mxi_air and ajxcssmenu2.3.0.mxp in C:\ProgramData\Adobe\Extension Manager CS6\EM Store\Dreamweaver CS6
In the hope of cleaning out everything from this extension I have also deleted the following files:
AJXCSSMenu.chm, AJXCSSMenu.dll in C:\Users\UpdatusUser\AppData\Roaming\Adobe\Dreamweaver CS6\en_US\Configuration\JSExtensions
and AJXCSSMenu.chm, AJXCSSMenu.dll, AJXCSSMenuLight.chm, AJXCSSMenuLight.dll in C:\Users\ipb-master\AppData\Roaming\Adobe\Dreamweaver CS6\en_US\Configuration\JSExtensions
Every time I thus get rid of the Ajitex files the Extension Manager seems happy and loads the only extension I currently have left (Adobe exchange). However when I reinstall the Ajitex extension, the Extension Manager behaves in the same bad manner, freezes after approximately 70 percent of the process of loading extensions. Same thing when I remove this extension and try to install another from Ajitex (Email Spam Blocker). It seems to install all right but afterward the Extension Manager freezes when launched.
Don't know what to do now.

Adobe Extension Manager CC frozen

Hi,
I have been having some serious problems with the Adobe Extension Manager.
I while ago, I updated from Photoshop CS6 to Adobe Creative Cloud and when I saw my Photshop extensions were not installed in Photshop CC, I launched the Extension Manager CC and was trying to install them to get the extensions in Photoshop.
What happened was, the Extension Manager froze somewhere in the middle of the isntallation and wasn't doing anything for more than 8 hours when I was installing the first extension. The Extension Manager wasn't reacting at all so I had to kill it, and ever since I open it up again the Extension Manager can't load and it gets stuck with the working-clock icon (see the attached image).
After I restart the computer I can open up the manager, however, when I try to install any extension again, it gets frozen again in the middle of the installation and I have to forse quit the app again. I uninstalled it and installed it again, but no change.
The Extension manager was running smoothly on CS 6 but I had no luck with the CC. What is intersting though is when I install extensions not through the Extension Manager as "Subtle Patterns" it's showing in Photoshop and there are no problems with it.
I'm running on Mac OS X 10.8.5
Hope to get some help because I would really need those exptensions. Thank you.
Regards,
Sam

Please make sure you have write permission to "/Library/Application Support/Adobe/Extension Manager CC" and all its subfolders. And please delete "/Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/ExMan.db" if this file exists.
If it still doesn't work after you granted sufficient permission to yourself, please try to run EM as administrator.
1. Run "/Applications/Utilities/Terminal.app".
2. Input the following command then press "Return" key. Don't miss the double quotation marks.
   sudo "/Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app/Contents/MacOS/Adobe Extension Manager CC"
3. Input password of administrative user then press "Return" key.
If it works, you can try to run EM in normal way.
If it doesn't work, please generate log files and send it to [email protected]
1. In Terminal window, run the following commands in turn:
   cd ~/Library/Application\ Support/Adobe/Extension\ Manager\ CC/
   mkdir Log
   cd Log
   touch ExManCoreLibLog.YES
2. Open Finder, hold down "option" key, click menu "Go"->"Library" to go into hidden Library folder, then go to its subfolder "Application Support/Adobe/Extension Manager CC/Log", check whether file ExManCoreLibLog.YES exists.
3. Launch EM.
4. After EM hangs, force quit it, send the log file in the Log folder above to us.

Extension manager & Dreamweaver run when I launch HP's help services

The problem began when I loaded an After Effects preset, "Pie Chart" (downloaded from Adobe site)...
Now, when I click certain links in the Windows 7 Help system (as modified by HP), both Extension Manager and Dreamweaver open, and Dreamweaver generates the message, "The Extension Manager will now launch and finish updating Dreamweaver. OK?" Well, it's not okay, but my only choice is to click the OK button, which runs Extension Manager. Then I exit both Dreamweaver and Extension Manager, which successfully closes both programs. Then they re-launch a second time with the same message. Again I close them both and this brings me to the help service I wanted in the first place. Dreamweaver and Extension Manager always load twice.
I looked at the html code for the modified help screen, and the link in the help system runs a .JSE file. Windows shows the JSE file as a "JScript Encoded Script file" that is associated with Microsoft Windows Based Script Host. I notice that there's a similar file extension, .JS, which is a "JScript Script file" (note: not encoded) and the .JS file is associated with Dreamweaver.
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-Fred

I submitted https://bugs.archlinux.org/task/37899 although you seem to have much more issues.

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Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Downloading, Installing, Setting Up forum, where you'll get more specialized help.
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Duplicate installation of Extension Manager?

I've recently rebuilt my computer. I downloaded the Creative Cloud desktop app and installed my favourite apps.
I've installed the following;
After Effects CC
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Audition CC
Muse CC
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Touch App Plugins
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While we are on the subject, can I uninstall Adobe Application Manager now that all of my Adobe products are (supposedly) managed by Creative Cloud desktop? My second PC was running Application Manager before it updated to Creative Cloud desktop but it never uninstalled the redundant Application Manager...
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Thanks Laubender
Well that's a bummer!
Maybe Adobe will be nice enough to integrate it with Extension Manager CC as one of their future "bug fixes" so that people who still need Fireworks CS6 don't have to manage extensions across two different programs... *wink wink nudge nudge*
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Fellow Adobers,
I have Windows 7 and have Adobe Cs6. I installed the Extension Mangare and it went perfectly and is viewable on the CS6 64 bit on the box. When I click on the CS6 32 bit version, Extensions is grayed out. Is there something I have to do if I wanted to use CS6 32 bit with Extenions Manager?

I am afraid I can't understand what you said clearly. Extension Manager isn't embedded in any products. What do you mean when you said Extension Manager is viewable on the CS6 64 bit? I guess your problem is: you installed Photoshop 32 bit and Photoshop 64 bit. Then you installed some extensions for Photoshop CS6. You expected that these extensions should be shown for PS 32 and PS64 in Extension Manager UI. When you clicked Photoshop CS6 64 bit in the left panel of Extension Manager CS6, these extensions were shown in the right panel as expected. But when you clicked Photoshop CS6 32 bit, these extensions were shown in the right panel but they are greyed out. Is it correct?

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Hello,
I am running Dreamweaver CC and Extension Manager CC. There is an extension that I need to use. I converted it to .zxp format using Extension Manager CS6. When I try installing the extension it I get the following error. The extension is for Dreamweaver CC.

Could you send this extension to [email protected] so that we can have a look? Thanks.

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Hi,
I am having trouble with Adobe Extensions Manager CC. I have tried to install a couple of extensions for Dreamweaver CC using Adobe Extensions Manager CC. I have installed one of the extensions of previous versions of the software without any problems but this version of the Extensions Manager does not want to recognise either of the .mxp files. The extension I am particularly trying to install is lightbox_gallery.mxp.
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Hi Carl,
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I have converted the file to ZXP and imported it into the Extensions Manager.
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Regards,
John

Extension Manager CS5 hanging problem

Hi there,
I have this issue recently that extension manager pops up when I load Dreamweaver CS5. I've just done an update and the following message comes up:
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Any ideas on what I can do to fix this? I am running on Windows 7 Home Premium.
Thanks!

1. Each CS product which Extension Manager supports has a file named XManConfig.xml. If Extension Manager can not find this file from a CS product, Extension Manager will not integrate this product. So in order to determine the cause, you can rename XManConfig.xml for all CS products temporarily (You can find this file under installation directory or its configuration sub-directory of each CS product), as a result, Extension Manager will not integrate any product.
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Extension manager frozen

I have newly installed Photoshop CC and Extension Manager CC on my Mac. I have a time-sensitive need to install a "plug in" and when I open Ext Manager, it's completely frozen. All I see is the white clock.
BTW, Photoshop is NOT listed on the left side...

Please generate log files and send them to [email protected]
1. In Terminal window, run the following commands in turn:
   cd ~/Library/Application\ Support/Adobe/Extension\ Manager\ CC/
   mkdir Log
   cd Log
   touch ExManCoreLibLog.YES
2. Open Finder, hold down "option" key, click menu "Go"->"Library" to go into hidden Library folder, then go to its subfolder "Application Support/Adobe/Extension Manager CC/Log", check whether file ExManCoreLibLog.YES exists.
3. Launch EM.
4. After EM hangs, force quit it, send all log files in the Log folder above to us.

Can I have an Action file install when a ZXP is opened in Extension Manager for CC 2014?

I have an extension that I'm packaging as a .zxp file. I'm using Adobe Exchange Packager and setting to the proper install location for the files for the extension.
However, my extension requires an action file (.atn) is installed in the user's Actions panel. Of course, I can include the .atn file in my package and copy it to a folder on the user's computer.... BUT, is there any way I can include that .atn file in the .zxp package and when Extension Manager unpacks the files, it INSTALLS the included .atn file into the user's version of Photoshop? So, this way the .atn file is already installed in the user's Actions panel after the extension installs through Extension Manager...so the user doesn't have to worry about installing the .atn file as well?
(If there were a folder to place the .atn file into, I could do that, but I do not believe that there are any folders for CC 2014 that hold .atn files in which the panel will read, if at first not installed in the normal way. I believe this is new for CC, and that the actions are held in a .psp file.)

I am not sure about the .atn file location but it sounds like you want to create a 'hybrid' extension.
You create a .ZXP containing your CS extension and then create an MXI file which includes the .ZXP and .atn file.
You would then wrap this into another .ZXP which will be used as the installer.
Further information can be found at http://www.adobeexchange.com/resources/7

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Reading the thread linked below resolved my problem. I only had to uninstall Safari 4 Beta before I could use the Extension Manager.
http://forums.adobe.com/thread/222366

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Hi bigd_bud,
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Invalid signature when trying to install Photoshop CC extension using the Adobe Extension Manager CC and default installed Photoshop CC extensions won't load

I have a Creative Cloud subscription for Photoshop CC. All Creative Clouds products are updated to the latest versions. When I tried to install Tony Kuyper's TKActionv3 Photoshop extension using the Adobe Extension Manager CC on my PC desktop, I received an error message that the extension contained an invalid signature and wouldn't be installed. I had previously installed the extension on my laptop without any problems. At the same time, I also noticed the default installed Photoshop CC extensions (e.g., Adobe Exchange, Kuler, Mini Bridge, Behance) could not be loaded using the Windows/Extension command. I receive an error message that the command could not be completed because the extension could not be loaded. After contacting Tony Kuyper, he suggested that I try the steps mentioned in the following weblink: https://forums.adobe.com/message/6029768. The steps basically consist of uninstalling and reinstalling all the Creative Cloud apps associated with Photoshop CC. I tried the steps multiple times, but I am still having the same problems. I can find the default installed Photoshop CC extensions on my machine, so I don't know why they can't be loaded.
Thanks for your assistance,
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Hi Mark
You say everything is up to date? And you have tried reinstalling all the CC apps? Is Windows also fully up to date? Hmmm... That could be tricky.
What version of Windows are you using? Have a look in Task Manager > Processes and see if 'CEPServiceManager.exe *32' is listed as running?
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Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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I have to say that I have had problems with the CC Extension Manager a while back, but simply reinstalling just the Extension Manager fixed it. Perhaps CEPServiceManager.exe *32 installs with Extension Manager? Heck, maybe start with just trying that before reinstalling all your CC apps.
If you are still stuck, I'd risk sending Chris Cox a PM, but not until you triple check that your video card driver is up to date from the card maker's website.
Good luck, and be sure to let us know how you get on.

Extension manager is frozen when i lunched it

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