Extension Manager javascript error 2

I am getting so many errors with DW8 I am not sure what to
do. Everytime I try to open a page, when I try to cut and paste...
Oh my! HELP PLEASE!
Thanks!

I also recommend going through this TechNote:
Troubleshooting JavaScript errors in Dreamweaver
http://www.macromedia.com/go/19105
David Alcala
Adobe Technical Support
On Wed, 26 Apr 2006 22:50:00 +0300, "Josie1one"
<joleros[nospam]@yahoo.com> wrote:
>Did you do what Nancy suggested on your previous post?
>Jo
>
>"Cataluna" <[email protected]> wrote in
message
>news:e2ofrg$buu$[email protected]..
>>I am getting so many errors with DW8 I am not sure
what to do. Everytime I
>>try to open a page, when I try to cut and paste...
>>
>> Oh my! HELP PLEASE!
>>
>> Thanks!

Similar Messages

  • Extension Manager javascript error

    when I first start dw8 - here is the error I get:
    The following javascript error(s) occurred:
    at line 56 of file ......dwscriptsExtData.js.
    Reference error: dwscripts not defined
    also - when I get dw8 up and running and try to open the
    extension manager I get this error:
    while excutiong onLoad in Manage Extensions.htm, the
    following javascript error(s) occurred:
    In fil ""Manage Extensions"":
    ReferenceError: manageExtensions is not defined
    Everything worked before I added two extensions:
    Adv_Email_Link.mxp and QuickLink.mxp
    I made a mistake with Adv_Email_Link.mxp - it does not work
    with dw8. But quick link should.
    At this point I have uninstalled them and have restarted dw8
    and rebooted twice. Nada!!!
    Help please!
    Brooke

    Your extensions are the culprit .. they probably overwrote
    some Dreamweaver
    code. Uninstalling them didn't put the code back, most
    likely. If the code
    overwritten is the copy in the User config folder, then you
    can go to
    C:\Documents and Settings\yourname\Application
    Data\Macromedia\Dreamweaver 8
    and delete the Configuration folder. The next start up of DW8
    will put a
    new one in there. That will be a default condition config
    folder (so make
    sure you have your extensions saved somewhere) but is better
    than
    reinstalling the entire program.
    However .. if the code overwritten is in the Program
    Files/Macromedia folder
    .. you will have to reinstall DW8. And stay away from that
    extension in the
    future.
    Nancy Gill
    Adobe Community Expert
    BLOG:
    http://www.dmxwishes.com/blog.asp
    Author: Dreamweaver 8 e-book for the DMX Zone
    Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
    2003)
    Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
    A Beginner's
    Guide, Mastering Macromedia Contribute
    Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
    Web Development
    "Cataluna" <[email protected]> wrote in
    message
    news:e2ofj8$bmu$[email protected]..
    > when I first start dw8 - here is the error I get:
    >
    > The following javascript error(s) occurred:
    > at line 56 of file ......dwscriptsExtData.js.
    > Reference error: dwscripts not defined
    >
    > also - when I get dw8 up and running and try to open the
    extension manager
    > I
    > get this error:
    >
    > while excutiong onLoad in Manage Extensions.htm, the
    following javascript
    > error(s) occurred:
    > In fil ""Manage Extensions"":
    > ReferenceError: manageExtensions is not defined
    >
    > Everything worked before I added two extensions:
    Adv_Email_Link.mxp and
    > QuickLink.mxp
    >
    > I made a mistake with Adv_Email_Link.mxp - it does not
    work with dw8. But
    > quick link should.
    >
    > At this point I have uninstalled them and have restarted
    dw8 and rebooted
    > twice. Nada!!!
    >
    > Help please!
    > Brooke
    >

  • Extension Manager CC error code U44M1P34 will not install product

    Received update notice and ran the updater for the Extension Manager CC it turned with an error of U44M1P34 and contact support. Which the automated system fails to offer help for the Extension Manager. Signing out of Creative Cloud and relauching fails to clear the problem. All efforts to install the Extension Manager CC end with same error code.  No way of finding a solution or contacting support!

    I never withdrew any claim or closed any case, yet Adobe Support Staff did in fact close case. Adobe Support would lose connection and failed to reconnect or follow-up, even through contact information was provided. Support Staff closed or withdrew case to cover up their lacking a working solution and the failure in knowledge about Error Codes and their solutions. It seems a general lack of communication within Adobe to insure Support Staff have the correct answers for all Error Codes. Clearly the Code writers a reason for the Error Codes for any given product and a solution for clearing any Error Code, why Adobe Support Staff doesn't have access to this information, so they can address Customer's Problems is anyone's guess! But, clearing a Case before it is solved. Well, that is just sweeping the problem under the rug, in hope it goes away!  Adobe Support is a BIG JOKE! Why support a Company that will not Support it's Customer Base?
    7/7/14
    Case #0185682058: Updating issue
    Closed
    7/7/14
    Case #0185681800: Error code U44M1P34 Adobe Extension Man
    Open - Pending Adobe Response
    7/7/14
    Case #0185681501: Still no help for Adobe Extension Manage
    Open - Pending Adobe Response
    7/5/14
    Case #0185675782: Adobe Extension Manager CC Error code u4
    Withdrawn
    7/4/14
    Case #0185675711: support for clearing Error u44m1p34 for
    The issue of Adobe Extension Manager Version 7.0.0.347Withdrawn
    The Problem of Adobe Extension Manager CC Version 7.0.0.347 not updating and returning error Code u44m1p34 still exists and hasn't been solved! Adobe Support would perform a few system checks then lose connection and never follow-up or reconnect. Six attempts using Chat and One Calling Adobe Support, still failed to correct the problem. At Adobe Support direction I have rewritten Msconfig and deleted AAMUpdater folder 1.0. Th e end results is update notice disappeared, but Adobe Extension Manager CC Version 7.0.0.347 never updated and still returns error code u44m1p34. What good is contacting Adobe Support if they do not have staff to handle issue or the correct information to solve problems within the program code? I have wasted 2.5 weeks on this issue and have nothing to show for all the work, just ERROR CODE U44M1P34. What a mess this bad code has caused! How long must people wait for a solution or a patch to be released, that addresses this Error Code? At this stage Contacting Adobe Support is a bad joke, it just doesn't exist! Adobe Extension Manager CC isn't even list in Product Support Menus!  My information was not only given to each Adobe Support Staff, it is also listed every time, I log onto Adobe.com. I am tired of the guessing by the Adobe Support in Addressing this problem. I do not want a guess, I want a real and solid solution or a patch file. I played Adobe Support game and I am unwilling to do more damage to my computer by deleting files or rewriting the Operating System on some wild goose chase! I have been a Customer since 1980 and I expected a lot more than this from Adobe Support!

  • Extension Manager CC error message.

    Anyone know why Extension Manager CC v7.3.2.39 is producing the error message "Failed to update database. The extension will not be installed." when trying to install a ZXP with two C++ Plugins defined by a MXI file and signed with a valid cert using the "ZXPSignCmd" tool?  All the resources defined in the mxi file are being installed into the InDesign CC 2014; however, the extensions DO NOT show up when I launch ID CC 2014.  Below is an excerpt from my "ExManCoreLibrary_.log" file showing the [Error] lines.  Any assistance would be greatly appreciated.  Thank you.
    [Error] Fri Dec 12 11:47:16.810 2014 (ExManDBWrapper.cpp, 538) -"saveInstalledFiles failed":Generic SQLite error: Unknown error code: 2067: INSERT into Tb_ExtFileMap VALUES(?,?)
    [Error] Fri Dec 12 11:47:16.811 2014 (ExtensionBase.cpp, 2823) -CExtensionBase::updateDBOnInstall: saveInstalledFiles() failed for extId 694, status = -503!
    [Error] Fri Dec 12 11:47:16.814 2014 (ExtensionBase.cpp, 899) -CExtensionBase::install: updateDBOnInstall() failed for extension "<extension_name>", status is -509!

    Please check and confirm which version of Extension Manager you are using, and which version of Dreamweaver

  • Extension Manager upgrade error

    Extension Manager 6.0.4 Update
    Installation failed. Error Code: U44M1P7
    This is what I get. I've tried restarting the machine several times, Nothing. Always the same error.
    Please advise.

    This should help. http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html

  • Extensions Manager upgrade error.

    I have CS 5 and am trying to follow upgrade protocol but keep getting an error message when trying to install the upgrade.
    Extension Manager 6.0.5 Update
    Installation failed. Error Code: U44M2P7
    Any ideas?

    See the solution in the help document linked below:
    http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html

  • Extension Manager Update - error code U43MID207

    Hello. I have recently ported my photoshop cs5 Extended X64  (Version 12) from my 64 bit Windows 7 machine to a 64 bit Windows 8,1 machine.
    Everything works ok and I have updated all the component programmes except Adobe Extension Manager,
    When I try to install the extension manager update I get error code U43MID207.
    Can anyone help please?
    Keith

    update manually,  http://www.adobe.com/downloads/updates/

  • Extension Manager CC error

    When I try to Install any extension in CC I allways get this message!!! And Yes I am using ZXP extensions.
    Thank you in advance

    There is only "Others" listed in the product panel. Apparently Extension Manager CC didn't recognize Photoshop CC was installed in your machine. Have you installed Photoshop CC (If you only have Photoshop CS6, you should use Extension Manager CS6 to install GuideGuide)? If yes, have you moved or renamed the Photoshop CC installation folder? Please search my post about "ExtendScript Toolkit" in this forum, then follow it to check if the product configuration database (PCD) is correct in your machine.

  • No products in Extension Manager

    Hi,
    i'm a user of the Adobe Photoshop CS 6 (13.1.2) based on the subscription service in Creative Cloud.
    As you can see, my photoshop got the latest updates.
    I wanted to install the Adobe Exchange panel and ran into a lot problems. It wasn't possible to install it over the extension manager (manifest error, because my photoshop is too "new").
    When i wanted to give up i read on Facebook, that you can install the Panel over the Adobe Application Management.
    So i did and was happy it's running finally.
    Now when i want to install "Adobe Paper Texture Pro" for example,  the panel downloads the file and starts to open the Extension Manager.
    (The extension manager is up2date too, no updates available over Appl. Mnmgt).
    The Manager opens and tries to install the extension. But then i always (with every extensions tried) got a message, that Photoshop 12.0 or 13.0 or higher is needed to install the extension.
    Huh? My photoshop version is the latest version
    The extension manager is not showing any products there. I reinstalled the extension Manager manually with the latest version of the adobe page, but this didn't help.
    I'm using Windows 7.

    Have you ever moved or renamed the installation folder of PS and other products? Please run "Adobe ExtendScript Toolkit CS6" from Start Menu, input "BridgeTalk.__diagnostics__;" (Two underscores, not including double quotation mark) in the Source window then click "Debug"->"Run" or press F5. Check output in the Javascript Console window. Check whether "Path" of "photoshop-60.032" or "photoshop-60.064" are consistent with actual installation path.

  • Error updating Dreamweaver and Extension Manager CS6 (Creative Cloud)

    Hello,
    I'm having troubles updating Dreamweaver and Extension Manager CS6 (Creative Cloud) on Macbook Pro with OS version 10.8.2. I get this error codes for both updates U44M1P7.
    The log files are generated.
    Here is an extract (last lines) of the dreamweaver log file (Adobe Dreamweaver CS6 12.2.0 04-16-2013.log):
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | Installer Operation: PayloadUninstaller
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | Session {A9861095-6F8C-11E2-B313-84E4FE4B0A47} modify request for AdobeCode: {CB894C92-6F8C-11E2-B313-9980D700C45F}
    04/16/13 10:17:40:024 | [INFO] |  | OOBE | DE |  |  |  | 118619 | Effective AdobeCode for: {CB894C92-6F8C-11E2-B313-9980D700C45F} is {CB894C92-6F8C-11E2-B313-9980D700C45F}
    04/16/13 10:17:40:070 | [INFO] |  | OOBE | DE |  |  |  | 118619 | PDB install manipulation failed
    04/16/13 10:17:40:098 | [INFO] |  | OOBE | DE |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:40:098 | [INFO] |  | OOBE | DE |  |  |  | 118086 | :: END TIMER :: [Payload Operation :{CB894C92-6F8C-11E2-B313-9980D700C45F}] took 101 milliseconds (0.101 seconds) DTR = 39.604 KBPS (0.0386757 MBPS)
    04/16/13 10:17:40:099 | [INFO] |  | OOBE | DE |  |  |  | 118086 | User specified overrideFile:
    04/16/13 10:17:40:101 | [INFO] |  | OOBE | DE |  |  |  | 118086 | The csu inventory was not updated for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}, value of local var is -1
    04/16/13 10:17:40:101 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}
    04/16/13 10:17:40:143 | [INFO] |  | OOBE | DE |  |  |  | 118086 | No operation.  We're done:
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Total components installed: 0
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Total components repaired: 0
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Total components removed: 0
    04/16/13 10:17:42:147 | [WARN] |  | OOBE | DE |  |  |  | 118086 | DW050: The following payload errors were found during install:
    04/16/13 10:17:42:147 | [WARN] |  | OOBE | DE |  |  |  | 118086 | DW050:  - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12-mul: Patch already installed
    04/16/13 10:17:42:147 | [WARN] |  | OOBE | DE |  |  |  | 118086 | DW050:  - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack: Install failed
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Call PostSession Custom Hook
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | ::START TIMER:: [Post session :{A9861095-6F8C-11E2-B313-84E4FE4B0A47}]
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | In ReinstallSessionCloseProc
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Custom action return code: 0
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | :: END TIMER :: [Post session :{A9861095-6F8C-11E2-B313-84E4FE4B0A47}] took 0 milliseconds (0 seconds)
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | :: END TIMER :: [Total Timer] took 17239 milliseconds (17.239 seconds) DTR = 1.16016 KBPS (0.00113297 MBPS)
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | -------------------------------------- Summary --------------------------------------
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 |  - 0 fatal error(s), 0 error(s)
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | OSX version: 10.8.3 
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 |
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | -------------------------------------------------------------------------------------
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 |
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Exit Code: 7 - Unable to complete Silent workflow.
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | END - Installer Session
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Here is an extract (last lines) of the extension manager log file (Adobe Extension Manager CS6 6.0.5 04-16-2013.log):
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | Installer Operation: PayloadUninstaller
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | Session {7E13F325-CE11-42B3-BFD8-C15A8296EACB} modify request for AdobeCode: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
    04/16/13 10:17:17:316 | [INFO] |  | OOBE | DE |  |  |  | 117458 | Effective AdobeCode for: {7E13F325-CE11-42B3-BFD8-C15A8296EACB} is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
    04/16/13 10:17:17:364 | [INFO] |  | OOBE | DE |  |  |  | 117458 | PDB install manipulation failed
    04/16/13 10:17:17:388 | [INFO] |  | OOBE | DE |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:17:388 | [INFO] |  | OOBE | DE |  |  |  | 117373 | :: END TIMER :: [Payload Operation :{7E13F325-CE11-42B3-BFD8-C15A8296EACB}] took 102 milliseconds (0.102 seconds)
    04/16/13 10:17:17:389 | [INFO] |  | OOBE | DE |  |  |  | 117373 | User specified overrideFile:
    04/16/13 10:17:17:391 | [INFO] |  | OOBE | DE |  |  |  | 117373 | The csu inventory was not updated for payload Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}, value of local var is -1
    04/16/13 10:17:17:391 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
    04/16/13 10:17:17:433 | [INFO] |  | OOBE | DE |  |  |  | 117373 | No operation.  We're done:
    04/16/13 10:17:19:436 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Total components installed: 0
    04/16/13 10:17:19:436 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Total components repaired: 0
    04/16/13 10:17:19:436 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Total components removed: 0
    04/16/13 10:17:19:437 | [WARN] |  | OOBE | DE |  |  |  | 117373 | DW050: The following payload errors were found during install:
    04/16/13 10:17:19:437 | [WARN] |  | OOBE | DE |  |  |  | 117373 | DW050:  - Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All: Install failed
    04/16/13 10:17:19:437 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Call PostSession Custom Hook
    04/16/13 10:17:19:437 | [INFO] |  | OOBE | DE |  |  |  | 117373 | :: END TIMER :: [Total Timer] took 3213 milliseconds (3.213 seconds) DTR = 4.97977 KBPS (0.00486306 MBPS)
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | -------------------------------------- Summary --------------------------------------
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 |  - 0 fatal error(s), 0 error(s)
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | OSX version: 10.8.3 
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 |
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | -------------------------------------------------------------------------------------
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 |
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Exit Code: 7 - Unable to complete Silent workflow.
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | END - Installer Session
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Regards
    Jan

    In this log file I can see you are getting Error : U44M1P7 while updating the software
    This Error comes where language packs for software are not installed properly on the machine.
    I would suggest to update Adobe Application manager from
    Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    then try to install the update if still you are not able to update software and getting same error then uninstall all the Adobe software selecting remove prefernces.
    After uninstalling the software run the Adobe Cleaner tool(http://www.adobe.com/support/contact/cscleanertool.html) and remove the leftovers.
    Regards,
    Jatin Dembla

  • Extension Manager fails to load  (Error reported on DigitalPublishingRelease.mxi_air)

    Hi
    Adobe CreativeSuite Standard 5.5 has been installed but Extension manager is failing to load or fails whilst loading. Would someone be able to assist?
    Below is the end of the log.txt file after the ExManLog.YES file was created.
    The log file isn't always created on some machines where the .YES file is setup. 
    The software is installed on Windows Vista. Some machines have a Core I3 chip.
    I have been reading the forum and tried changing the permissions where I can and tried the flash issue. Firefox is not installed.
    3/14/2012 12:26:53.516 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup Client UI.mxi_air
    3/14/2012 12:26:53.516 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup Client.mxi_air
    3/14/2012 12:26:53.533 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup Client.mxi_air
    3/14/2012 12:26:53.534 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup UI.mxi_air
    3/14/2012 12:26:53.551 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup UI.mxi_air
    3/14/2012 12:26:53.551 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup.mxi_air
    3/14/2012 12:26:53.568 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup.mxi_air
    3/14/2012 12:26:53.568 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_WorldReady.mxi_air
    3/14/2012 12:26:53.585 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_WorldReady.mxi_air
    3/14/2012 12:26:53.585 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMedia UI.mxi_air
    3/14/2012 12:26:53.602 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMedia UI.mxi_air
    3/14/2012 12:26:53.602 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XML.mxi_air
    3/14/2012 12:26:53.618 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XML.mxi_air
    3/14/2012 12:26:53.619 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMLParser.mxi_air
    3/14/2012 12:26:53.636 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMLParser.mxi_air
    3/14/2012 12:26:53.677 [INFO] com.adobe.exman.controller.LoadInstalledExtensionsCommand.LoadMXIFileCompleteCallBack onComplete(), xmlFilename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air
    3/14/2012 12:26:53.677 [INFO] com.adobe.exman.model.ProductExtensionManagerProxy loadMXIDataIntoGridData(): xmlFilename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air
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    3/14/2012 12:26:53.679 [INFO] com.adobe.exman.vo.ExtensionStaticData there is no method specified or methos is not direct link or no URL specified for extension: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi
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    CompatibleProduct: _productInternalName==InDesign _version==7.5 _maxversion ==2147483647 _primary==true _required==false
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    3/14/2012 12:26:53.516 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup Client UI.mxi_air
    3/14/2012 12:26:53.516 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup Client.mxi_air
    3/14/2012 12:26:53.533 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup Client.mxi_air
    3/14/2012 12:26:53.534 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup UI.mxi_air
    3/14/2012 12:26:53.551 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup UI.mxi_air
    3/14/2012 12:26:53.551 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup.mxi_air
    3/14/2012 12:26:53.568 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_Workgroup.mxi_air
    3/14/2012 12:26:53.568 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_WorldReady.mxi_air
    3/14/2012 12:26:53.585 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_WorldReady.mxi_air
    3/14/2012 12:26:53.585 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMedia UI.mxi_air
    3/14/2012 12:26:53.602 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMedia UI.mxi_air
    3/14/2012 12:26:53.602 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XML.mxi_air
    3/14/2012 12:26:53.618 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XML.mxi_air
    3/14/2012 12:26:53.619 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), will load xmiFileName: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMLParser.mxi_air
    3/14/2012 12:26:53.636 [INFO] com.adobe.exman.business.XMLLoader XMLLoader(), try to load: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\idcs5_5_XMLParser.mxi_air
    3/14/2012 12:26:53.677 [INFO] com.adobe.exman.controller.LoadInstalledExtensionsCommand.LoadMXIFileCompleteCallBack onComplete(), xmlFilename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air
    3/14/2012 12:26:53.677 [INFO] com.adobe.exman.model.ProductExtensionManagerProxy loadMXIDataIntoGridData(): xmlFilename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air
    3/14/2012 12:26:53.678 [INFO] com.adobe.exman.vo.ExtensionStaticData no 'icon' attribute in MXI
    3/14/2012 12:26:53.679 [INFO] com.adobe.exman.vo.ExtensionStaticData there is no method specified or methos is not direct link or no URL specified for extension: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi
    3/14/2012 12:26:53.679 [INFO] com.adobe.exman.vo.ExtensionStaticData isCompatibleWithProduct(), product==InDesign productVersion==7.5.0
    CompatibleProduct: _productInternalName==InDesign _version==7.5 _maxversion ==2147483647 _primary==true _required==false
    3/14/2012 12:26:53.680 [ERROR] com.adobe.exman.vo.ProductInfo removeExtensionByMXIAIRFileName(), no this xmiAIRFilename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air
    3/14/2012 12:26:53.680 [INFO] com.adobe.exman.vo.ProductInfo addExtension(), added extension to productInfo: ------extension == dynamicData: true------staticData: mxi_air filename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air mxi filename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi extname: DigitalPublishing author: Adobe Systems Incorporated version: 7.5.2.9 type: ------productInfo == productName=[InDesign CS5.5], internalName=[InDesign], productversion=[7.5.0], productEMStore=[C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\], productExtPath=[C:\Us
    3/14/2012 12:26:53.680 [INFO] com.adobe.exman.vo.ProductInfo addExtension(), added extension to productInfo: ------extension == dynamicData: true------staticData: mxi_air filename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi_air mxi filename: C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\DigitalPublishingRelease.mxi extname: DigitalPublishing author: Adobe Systems Incorporated version: 7.5.2.9 type: ------productInfo == productName=[InDesign CS5.5], internalName=[InDesign], productversion=[7.5.0], productEMStore=[C:\ProgramData\Adobe\InDesign\Version 7.5\EmStorePath\], productExtPath=[C:\Us

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