Extension Manager mega problems

I am a newbie
I have DW MX installed and want to install some extensions
I have the latest 1.6 Extension Manager downloaded from Adobe
for MX
No matter how I try it crashes with "The installer file is
invalid The extension manager will not be installed." - On 1 rare
occasion it got a message about unable to build menus and crashed.
I have tried installing through DW, double clicking MXP
files, deleting cache files, deleting other user.dat, signing in as
another user, re-installing MX and EM several times.
I have even downloaded the DW CS3 trial and Adobe EM 1.8 and
get the same errors.
Can anyone help please?!

Thanks. This is good information to cram into my overtaxed
head.
E. Michael Brandt
www.divahtml.com
www.divahtml.com/products/scripts_dreamweaver_extensions.php
Standards-compliant scripts and Dreamweaver Extensions
www.valleywebdesigns.com/vwd_Vdw.asp
JustSo PictureWindow
JustSo PhotoAlbum, et alia

Similar Messages

  • Adobe Extension Manager CC Problems

    I am running Windows 7 Professional x64.
    I just joined the Creative Cloud. I am having all kinds of trouble with the Extension Manager.
    1st. When I open the manager it lists "Others" under products.
    2nd. If I try to install an extension in Dreamweaver CC a message box pops up that states ' This extension can not be installed, it requires Dreamweaver version 13 or greater."
    I have Dreamweaver CC Version 13.1 installed. I have uninstalled Dreamweaver and the manager but get the same results.
    3rd. If I try to open the exchange it just shows with the loading wheel till I finally close it.
    I did not move any files when I installed them. I have checked for updates on all the programs.

    Thanks for helping. Here is diagnostics;
    Result: BridgeTalk Diagnostics
        Info:
            Name = estoolkit-4.0
            Status = PUMPING
            Group = cs
            Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
            Version = 2.0
            Build = ES 4.5.5
            Next serial number = 42
            Logging: = OFF
            Now = 08:11:14
            Messages:
                Message Version = 2.05
                Authentication = ON
                Digest = ON
        Thread: estoolkit-4.0#thread
            Avg. pump interval = 61ms
            Last pump = 90ms ago
            Ping: 7
                ECHO_REQUEST: ECHO_RESPONSE
                    Timeout = undefined
                    Handler = undefined
                STATUS: PUMPING
                    Timeout = undefined
                    Handler = undefined
                MAIN: MAIN
                    Timeout = undefined
                    Handler = installed
                LAUNCHED: LAUNCHED
                    Timeout = undefined
                    Handler = installed
                DIAGNOSTICS: DIAGNOSTICS
                    Timeout = undefined
                    Handler = installed
                INFO: INFO
                    Timeout = undefined
                    Handler = installed
                SETUPTIME: thread=0ms, left=179ms
                    Timeout = undefined
                    Handler = undefined
        Instances: 3
            estoolkit-4.0#dbg:
                    msg[08:11:13]: 00000037
                        @BT>Version = 2.05
                        Target = estoolkit-4.0#dbg
                        Sender = estoolkit-4.0#dbg
                        Sender-ID = localhost:win2568
                        Timeout = 07:11:14
                        Type = Ignore
                        Response-Request = Timeout
                        Headers = (no headers)
                        Timestamp = 08:11:13
                        Serial-Number = 37
                        Received = undefined
                        Result = undefined
                        Error = undefined
                        Body = (empty)
                Incoming: 1
                Outgoing: 0
                Handler: 9
                    ExtendScript = for all messages
                    Error = for only msg #25
                    Error = for only msg #27
                    Error = for only msg #33
                    Result = for only msg #37
                    Error = for only msg #37
                    Timeout = for only msg #37
                    Result = for only msg #39
                    Error = for only msg #39
            estoolkit-4.0#estk:
                    msg[08:11:13]: 00000039
                        @BT>Version = 2.05
                        Target = estoolkit-4.0#estk
                        Sender = estoolkit-4.0#dbg
                        Sender-ID = localhost:win2568
                        Timeout = 08:21:13
                        Type = Debug
                        Response-Request = Result Error
                        Headers = (no headers)
                        Timestamp = 08:11:13
                        Serial-Number = 39
                        Received = undefined
                        Result = undefined
                        Error = undefined
                        Body: 107 bytes
                            Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
                Incoming: 1
                Outgoing: 0
                Handler: 1
                    ExtendScript = for all messages
            estoolkit-4.0: (main)
                Incoming: 0
                Outgoing: 0
                Handler: 1
                    ExtendScript = for all messages
        Targets: 35
            Connector = PCD
            Installed: 0
            Running: 0
                fireworks-11.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Fireworks CS5\Fireworks.exe
                    Display Name = Adobe Fireworks CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = Fireworks.exe
                fireworks-12.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Fireworks CS6\Fireworks.exe
                    Display Name = Adobe Fireworks CS6
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.Fireworks
                    Status = (not running)
                    ExeName = Fireworks.exe
                aftereffects-10.0:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\AfterFX.exe
                    Display Name = Adobe After Effects CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = AfterFX.exe
                ame-5.0:
                    Path = C:\Program Files\Adobe\Adobe Media Encoder CS5\Adobe Media Encoder.exe
                    Display Name = Adobe Media Encoder
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Adobe Media Encoder.exe
                ame-7.0:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Media Encoder CC\Adobe Media Encoder.exe
                    Display Name = Adobe Media Encoder
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Adobe Media Encoder.exe
                bridge-4.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Bridge CS5\Bridge.exe
                    Display Name = Bridge CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Bridge.exe
                bridge-6.064:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe
                    Display Name = Bridge CC (64 bit)
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Bridge.exe
                contribute-6.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Contribute CS5\App\Contribute.exe
                    Display Name = Adobe Contribute CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.Contribute
                    Status = (not running)
                    ExeName = Contribute.exe
                devicecentral-3.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Device Central CS5\DeviceCentral.exe
                    Display Name = Adobe Device Central
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = DeviceCentral.exe
                dreamweaver-11.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5\Dreamweaver.exe
                    Display Name = Adobe Dreamweaver CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.dreamweaver-11.0
                    Status = (not running)
                    ExeName = Dreamweaver.exe
                dreamweaver-13.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe
                    Display Name = Adobe Dreamweaver CC
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.dreamweaver-13.0
                    Status = (not running)
                    ExeName = Dreamweaver.exe
                encore-5.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Encore CS5\Adobe Encore.exe
                    Display Name = Adobe Encore CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Adobe Encore.exe
                estoolkit-3.5:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\ExtendScript Toolkit CS5\ExtendScript Toolkit.exe
                    Display Name = ExtendScript Toolkit CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = ExtendScript Toolkit.exe
                estoolkit-4.0: PUMPING
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
                    Display Name = ExtendScript Toolkit CC
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = PUMPING
                    Info:
                        Group = cs
                        Version = 2.0
                        Build = ES 4.5.5
                        Next serial number = 58
                        Logging: = OFF
                        Now = 08:11:14
                        Messages:
                            Message Version = 2.05
                            Authentication = ON
                            Digest = ON
                    Thread: estoolkit-4.0#thread
                        Avg. pump interval = 61ms
                        Last pump = 290ms ago
                        Ping: 7
                            ECHO_REQUEST: ECHO_RESPONSE
                                Timeout = undefined
                                Handler = undefined
                            STATUS: PUMPING
                                Timeout = undefined
                                Handler = undefined
                            MAIN: MAIN
                                Timeout = undefined
                                Handler = installed
                            LAUNCHED: LAUNCHED
                                Timeout = undefined
                                Handler = installed
                            DIAGNOSTICS: DIAGNOSTICS
                                Timeout = undefined
                                Handler = installed
                            INFO: INFO
                                Timeout = undefined
                                Handler = installed
                            SETUPTIME: thread=0ms, left=179ms
                                Timeout = undefined
                                Handler = undefined
                    ExeName = ExtendScript Toolkit.exe
                exman-5.0:
                    Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5\Adobe Extension Manager CS5.exe
                    Display Name = Adobe Extension Manager CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.exman
                    Status = (not running)
                    ExeName = Adobe Extension Manager CS5.exe
                exman-6.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\Adobe Extension Manager CS6.exe
                    Display Name = Adobe Extension Manager CS6
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.exman
                    Status = (not running)
                    ExeName = Adobe Extension Manager CS6.exe
                exman-7.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CC\Adobe Extension Manager CC.exe
                    Display Name = Adobe Extension Manager CC
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    BundleID = com.adobe.exman
                    Status = (not running)
                    ExeName = Adobe Extension Manager CC.exe
                flash-11.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Flash CS5\Flash.exe
                    Display Name = Adobe Flash Pro CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = Flash.exe
                flash-13.0:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Flash CC\Flash.exe
                    Display Name = Adobe Flash Professional CC
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = Flash.exe
                flashbuilder-4.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\FlashBuilder.exe
                    Display Name = Adobe Flash Builder 4
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = FlashBuilder.exe
                flashbuilder-4.5:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\FlashBuilder.exe
                    Display Name = Adobe Flash Builder 4.7
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = FlashBuilder.exe
                flashcatalyst-1.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Flash Catalyst CS5\Adobe Flash Catalyst.exe
                    Display Name = Adobe Flash Catalyst CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = Adobe Flash Catalyst.exe
                illustrator-15.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
                    Display Name = Adobe Illustrator CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Illustrator.exe
                illustrator-17.032:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\Illustrator.exe
                    Display Name = Adobe Illustrator CC
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Illustrator.exe
                illustrator-17.064:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
                    Display Name = Adobe Illustrator CC (64 bit)
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Illustrator.exe
                indesign-7.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
                    Display Name = Adobe InDesign CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = InDesign.exe
                onlocation-5.0:
                    Path = C:\Program Files (x86)\Adobe\Adobe OnLocation CS5\Adobe OnLocation.exe
                    Display Name = Adobe OnLocation CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Adobe OnLocation.exe
                photoshop-12.032:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
                    Display Name = Adobe Photoshop CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    BundleID = com.adobe.Photoshop
                    Status = (not running)
                    ExeName = Photoshop.exe
                photoshop-12.064:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
                    Display Name = Adobe Photoshop CS5 (64 bit)
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    BundleID = com.adobe.Photoshop
                    Status = (not running)
                    ExeName = Photoshop.exe
                photoshop-70.032:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Photoshop.exe
                    Display Name = Adobe Photoshop CC
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    BundleID = com.adobe.Photoshop
                    Status = (not running)
                    ExeName = Photoshop.exe
                photoshop-70.064:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
                    Display Name = Adobe Photoshop CC (64 bit)
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    BundleID = com.adobe.Photoshop
                    Status = (not running)
                    ExeName = Photoshop.exe
                premierepro-5.0:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
                    Display Name = Adobe Premiere Pro CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    Status = (not running)
                    ExeName = Adobe Premiere Pro.exe
                soundbooth-3.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Adobe\Adobe Soundbooth CS5\Adobe Soundbooth CS5.exe
                    Display Name = Adobe Soundbooth CS5
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = ON
                    BundleID = com.adobe.Soundbooth
                    Status = (not running)
                    ExeName = Adobe Soundbooth CS5.exe
                switchboard-2.0:
                    Group = cs
                    Path = C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
                    Display Name = SwitchBoard 2.0
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = SwitchBoard.exe
                switchboard-3.064:
                    Group = cs
                    Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\SwitchBoard\SwitchBoard.exe
                    Display Name = SwitchBoard 3.0 (64 bit)
                    MsgAuthentication = ON
                    MsgDigest = ON
                    ESTK = OFF
                    Status = (not running)
                    ExeName = SwitchBoard.exe
            Installed: 34
            Running: 1
            Groups: 140
                cs3:
                    acrobat-8.0
                    aftereffects-8.0
                    soundbooth-1.0
                    bridge-2.0
                    contribute-4.5
                    devicecentral-1.0
                    dreamweaver-9.0
                    encore-3.0
                    estoolkit-2.0
                    fireworks-9.0
                    flash-9.0
                    illustrator-13.0
                    indesign-5.0
                    indesignserver-5.0
                    incopy-5.0
                    photoshop-10.0
                    premiere-3.0
                    premierepro-3.0
                    stockphotos-1.5
                    audition-3.0
                cs4:
                    acrobat-9.0
                    aftereffects-9.0
                    soundbooth-2.0
                    bridge-3.0
                    contribute-5.0
                    devicecentral-2.0
                    dreamweaver-10.0
                    encore-4.0
                    estoolkit-3.0
                    fireworks-10.0
                    flash-10.0
                    illustrator-14.0
                    indesign-6.0
                    indesignserver-6.0
                    incopy-6.0
                    photoshop-11.*
                    premierepro-4.0
                    audition-4.0
                    ame-1.0
                    exman-2.0
                cs5:
                    acrobat-9.0
                    aftereffects-10.0
                    soundbooth-3.0
                    bridge-4.0
                    contribute-6.0
                    devicecentral-3.0
                    dreamweaver-11.0
                    encore-5.0
                    estoolkit-3.5
                    fireworks-11.0
                    flash-11.0
                    illustrator-15.0
                    indesign-7.0
                    indesignserver-7.0
                    incopy-7.0
                    photoshop-12.*
                    premierepro-5.0
                    audition-5.0
                    ame-2.0
                    exman-3.0
                    flashbuilder-4.0
                    flashcatalyst-1.0
                ts1:
                    captivate3-en_us
                    captivate3-fr_fr
                    captivate3-it_it
                    captivate3-ja_jp
                    captivate3-es_es
                    captivate3-de_de
                ts2:
                    captivate-4.0
                el2:
                    captivate-5.0
                as1:
                    acrobat-10.0
                ts3:
                    robohelp-9.0
                    framemaker-10.0
                cs55:
                    aftereffects-10.5
                    audition-4.0
                    bridge-4.1
                    contribute-6.1
                    devicecentral-3.5
                    dreamweaver-11.5
                    encore-5.1
                    estoolkit-3.6
                    fireworks-11.1
                    flash-11.5
                    illustrator-15.1
                    indesign-7.5
                    indesignserver-7.5
                    incopy-7.5
                    photoshop-55.*
                    premierepro-5.5
                    ame-2.5
                    exman-5.5
                    flashbuilder-4.5
                    flashcatalyst-1.5
                    switchboard-2.0
                el25:
                    captivate-5.5
                cs60:
                    aftereffects-11.0
                    audition-5.0
                    bridge-5.*
                    contribute-6.88
                    devicecentral-4.0
                    dreamweaver-12.0
                    encore-6.0
                    estoolkit-3.8
                    fireworks-12.0
                    flash-12.0
                    illustrator-16.*
                    indesign-8.0
                    indesignserver-8.0
                    incopy-8.0
                    photoshop-60.*
                    premierepro-6.0
                    ame-6.0
                    exman-6.0
                    flashbuilder-4.52
                    switchboard-2.0
                    prelude-1.0
                    speedgrade-6.0
                el60:
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                ts4:
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                    framemaker-11.0
                cs70:
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                    flash-13.0
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                    indesignserver-9.0
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                    ame-7.0
                    exman-7.0
                    flashbuilder-5.0
                    prelude-2.0
                    estoolkit-4.0
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  • Extension manager 1.7 Problem

    I just bought Dreamwaever 8 and installed it .No problem
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    Downloaded the latest extensions manager .Same problem.
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    Thank you in advance.

    Let's see if we can narrow down the problem.
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    Did you install in the default path?
    Nancy Gill
    Adobe Community Expert
    BLOG:
    http://www.dmxwishes.com/blog.asp
    Author: Dreamweaver 8 e-book for the DMX Zone
    Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
    2003)
    Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
    A Beginner's
    Guide, Mastering Macromedia Contribute
    Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
    Web Development
    "Peaceofmind" <[email protected]> wrote in
    message
    news:e51jso$g8c$[email protected]..
    >I just bought Dreamwaever 8 and installed it .No problem
    installing it.
    >
    > But when i try to install any extension it says
    <b>"Cannot update a
    > file.The
    > extension will not be installed"</b>
    >
    > I also bought interakt extensions which sofar are
    useless if i cant
    > install
    > them.And yes i ask them if there is aproblem with
    dreamweaver 8 and they
    > said
    > it should work.
    >
    > So i went to the macromedia extensions side downloaded
    some free once to
    > try
    > if any of those work.
    > Nope same problem.
    >
    > Then i tried uninstallimg everthing and installing it
    again(serveral time
    > now).Still the same.
    > Downloaded the latest extensions manager .Same problem.
    >
    > Any help would be appreciated.Dont know where else to
    look for answers.
    > Thank you in advance.
    >

  • Problem using extension manager CS5 with command line

    Hi All,
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    I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
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    3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
    4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

  • Problem to update Extension Manager

    Problem to update Extension Manager 6.0.7
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    For 4 times I contact via chat the support but someone answer me and tell Please wait while I transfer the chat to the appropriate group.
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    Nereis can you please check your installation logs for error messages?  Please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret your installation log files.  Please feel free to post any specific error messages you discover to this discussion.

  • Adobe Extension Manager CC Update problem

    I made the switch over to Adobe CC and downloaded all the new "CC" apps including the Adobe Extension Mananger.  I have saved extensions on my mac that I have paid for in the past so I added them to the new Extension manager and they showed up on the new apps without a problem.  The problem I did encounter was that the extensions that I have are acouple versions behind and I have always updated them through the manager, but when I open the app to check for updates everything says up to date but I am 100% positive they are not.
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  • Having problem installing Adobe Extension Manager 6.0.7 update. Received Error  Code  U44M1P7.Help?

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    Dreamachiever2 please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve your current difficulties.

  • Problem with upgrade Extension Manager 6.0.4

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    What version of the Adobe Application Manager are you using?  Which operating system are you using?

  • Problem with Adobe Extension Manager CC. Does not show installed extensions.

    Adobe Extension Manager CC does not show installed extensions for Photoshop CC 2014 or Photoshop CC so that I am unable to uninstall extensions.  This means that I cannot install updates to extensions.

    Hi JJ - thank you for getting back to me.  I got onto an Adobe tech and we tried various things including re-installation of Extension Manager, which didn't fix the problem.  We then updated Photoshop (I was one point release back) then re-installed EM and this has fixed the problem.
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    Thanks!
    Robert

  • Cloud/Illustrator CC + Extension Manager problem

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    Targets: 2
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    MsgDigest = ON
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    ExeName = Adobe Extension Manager CS6.app
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    MsgDigest = ON
    ESTK = OFF
    Status = (not running)
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    Running: 0
    Groups = (no groups defined)

  • Various problems using extension manager with command line

    Hello all,
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    #2 Why the most recent version of  Adobe Extension Manager (5.5) cannot install the extension for 5.0?  Well, install it actually does, however its disabled for CS5 and it  seems that the only way to enable it on this platform is to find  previous (CS5) extension manager and to enable it. Oh, actually no - it  doesn't work! The only way that I found here working is to find CS5  extension manager first, install the extension there and then use CS5.5  extension manager to enable it. Why do I need both utilities to manage  my extensions?!
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    I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
    1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
    2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find  previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
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  • Extension manager problem

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  • Extension Manager CS4 Language Problem

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    i have do any thing as you said. but resault by the same
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    this proplem appear for 3 month untill to day
    please tell me how to install mc_tween whithow reinstall my win to enlish language (

  • Extension Manager problems

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    I can easily install extensions with only the Extension
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    EM? Did you install Studio 8 apps in their default locations?
    Nancy Gill
    Adobe Community Expert
    BLOG:
    http://www.dmxwishes.com/blog.asp
    Author: Dreamweaver 8 e-book for the DMX Zone
    Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
    2003)
    Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
    A Beginner's
    Guide, Mastering Macromedia Contribute
    Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
    Web Development
    "sebrame" <[email protected]> wrote in
    message
    news:e3nl8i$m0u$[email protected]..
    > I've seen a couple of other messages here about this
    problem, but no one
    > has
    > ever answered. Since upgrading to Studio 8, I've noticed
    that Extension
    > Manager
    > requires that each app (Flash, Dreamweaver, etc.) be
    running before it can
    > see
    > it and therefore install an extension. Is this normal
    behavior now? It
    > certainly wasn't the case in MX2004. I also remember in
    the past that
    > installing an extension while an app was running could
    cause problems?
    >

  • DW CS4 with Windows 7 - problems with Extension Manager

    Hi
    I am new to this forum and have searched to see if anybody else has had this issue but can't find it.
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    I had a somewhat similar experience with the 4.2.1 upgrade with my computer. With my Q6600 running at 3.2 GHz, Vista x64 and with PPro CS4/4.1 update, I ran the PPBM4 benchmark and scored an 83.8. I then installed Win 7 x64, clean install etc… and re-ran the PPBM4 benchmark, with the same 4.1 update and with all system configurations the same as before, my score improved to 68.8, fantastic! I was very impressed with Win 7 x64.
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