Extension Manager problems

I've seen a couple of other messages here about this problem,
but no one has ever answered. Since upgrading to Studio 8, I've
noticed that Extension Manager requires that each app (Flash,
Dreamweaver, etc.) be running before it can see it and therefore
install an extension. Is this normal behavior now? It certainly
wasn't the case in MX2004. I also remember in the past that
installing an extension while an app was running could cause
problems?

I can easily install extensions with only the Extension
Manager open in
Studio 8. Are you saying the app isn't showing up in the
dropdown of the
EM? Did you install Studio 8 apps in their default locations?
Nancy Gill
Adobe Community Expert
BLOG:
http://www.dmxwishes.com/blog.asp
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
A Beginner's
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"sebrame" <[email protected]> wrote in
message
news:e3nl8i$m0u$[email protected]..
> I've seen a couple of other messages here about this
problem, but no one
> has
> ever answered. Since upgrading to Studio 8, I've noticed
that Extension
> Manager
> requires that each app (Flash, Dreamweaver, etc.) be
running before it can
> see
> it and therefore install an extension. Is this normal
behavior now? It
> certainly wasn't the case in MX2004. I also remember in
the past that
> installing an extension while an app was running could
cause problems?
>

Similar Messages

Cloud/Illustrator CC + Extension Manager problem

Hi, I signed up for Cloud yesterday then downloaded Illustrator, but Adobe Extension Manager only shows older versions of Photoshop & Illustrator (CS5). Can anyone help?
thanks Jackie

I ran the report and a portion is included below. Not sure what the results mean -- did it find Extension Manager and Flash Builder? If it DID find two of the products, the implication is that the paths weren't changed/renamed? If I can query the PCD, can I also alter/fix the PCD? What is the remedy for the problem?
Targets: 2
Connector = PCD
Installed: 0
Running: 0
exman-6.0:
Path = /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app
Display Name = Adobe Extension Manager CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = (not running)
ExeName = Adobe Extension Manager CS6.app
flashbuilder-4.5:
Path = /Applications/Adobe Flash Builder 4.7/Adobe Flash Builder 4.7.app
Display Name = Adobe Flash Builder 4.7
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Adobe Flash Builder 4.7.app
Installed: 2
Running: 0
Groups = (no groups defined)

Extension manager problem

I'm a newbie at this. Just downloaded extension manager. Then
open it to go to exchange and downloaded a plug in.
Plug in is on hard drive, but not in extension manager.
Suggestions? F!/Help in extension manager doesn't work.

I'm running Flash 8 with the corresponding extension manager,
buut I think I solved my problem. I had the Flash 9 Beta installed
and once I removed that, eveything went back to normal.

Macromedia Extension Manager Problems on Vista

Hi, I'm experiencing a problem in using the macromedia
extension manager 1.7. When I run the application, the windows
prompted me that my Kernel Files dont work or are missing. when i
tried to reinstall the application, the windows prompted me that
there was an error accessing the macromedia_extension_manager.msi
file and it stops the installation. Curse this Windows Vista!!!!
I'm experiencing a hell of problems. I wish there that someone here
would help me. Thanks in advance.

If you look at the system requirements for EM 1.7, Vista is
not mentioned ..
therefore, I am assuming that perhaps Vista is not supported.
I would
assume you have DW 8 .. I don't know if DW8 will run on EM
1.8 or not, but
that is the EM on which I see Vista mentioned in the system
requirements, so
perhaps that version is necessary.
Sorry I can't help more but I don't have Vista .. and the
more I hear, the
more I think I will probably not have it any time soon!
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: Dreamweaver CS3: The Missing Manual,
DMX 2004: The Complete Reference, DMX 2004: A Beginner's
Guide
Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"Sasarai" <[email protected]> wrote in
message
news:fs7mep$rd3$[email protected]..
> Hi, I'm experiencing a problem in using the macromedia
extension manager
> 1.7.
> When I run the application, the windows prompted me that
my Kernel Files
> dont
> work or are missing. when i tried to reinstall the
application, the
> windows
> prompted me that there was an error accessing the
> macromedia_extension_manager.msi file and it stops the
installation. Curse
> this
> Windows Vista!!!! I'm experiencing a hell of problems. I
wish there that
> someone here would help me. Thanks in advance.
>

Adobe Extension Manager Problem

Hi all
I'm trying to install the lorem and mnore extension for Dreamweaver CC. I have installed the adobe extension manager cc and downloaded the lorem and more extension to my desktop, but when I click on it it dosen't install. If I click on file in the aem and try to install the extension this way, my documents window opens but the file type is a .mxp and the file type that shows is a .zxp.
So do I need to convert the .mxp to a .zxp, if so why does it download from the extension exchange site as a .mxp

Yes, you have to use Extension Manager CS6 to convert it to ZXP extension. If you don't have Extension Manager CS6 installed, you can get it from http://www.adobe.com/exchange/em_download/em6_download.html.
I think you should have downloaded it from the old Exchange Classic website. All extensions in the new Adobe Exchange are ZXP extensions.

Updating CS6 Extension Manager Problem

While executing this update on OS X 10.7.4 receiving installation failure warning:
Installation error. Code : U44M1P7
Jacob

Please see http://forums.adobe.com/message/4623342#4623342 for a possible solution to this difficulty.

Problem using extension manager CS5 with command line

Hi All,
I had posted my question here : http://forums.adobe.com/message/4695419#4695419, but was advised to do so here as well..
I have a requirement to get the path of all the installed Extension Managers on any Windows system for the purpose of installing an extension.. I thought, there would be no problem in getting the path from the registry. There was no problem in Win XP, but the same does not work for Win 7.. I googled, and found alternate ways to get the path.
Here is the link : http://forums.adobe.com/thread/851359. I followed the instructions in this post, but failed to get this working for CS5 as mentioned in my previous thread... No problem for CS5.1 and CS6.. Why is that?
I want to get this working for CS5, CS5.1, CS6... How can I get the path of all the Extension Manager versions installed on a Windows system?
Please refer to the following screenshots to get a better understanding of my problem,
I created a jsx file named "Result.jsx", which I saved in my D drive, with the following code,
resultFile = new File("D:/result.log");
resultFile.open("w");
resultFile.write(BridgeTalk.__diagnostics__);
resultFile.close();
If I run this directly from ESTK CS5, there is no problem, and I get the result.log file. I tried to execute this script via command line as shown in the screenshot,
On executing the above, I got the following error,
What is going wrong?
Please help!

I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

Problem to update Extension Manager

Problem to update Extension Manager 6.0.7
Errore Code: U44M1P7
MAC OS X 10.8.4
For 4 times I contact via chat the support but someone answer me and tell Please wait while I transfer the chat to the appropriate group.
But nobody taka care me of the problem!

Nereis can you please check your installation logs for error messages? Please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret your installation log files. Please feel free to post any specific error messages you discover to this discussion.

Adobe Extension Manager CC Update problem

I made the switch over to Adobe CC and downloaded all the new "CC" apps including the Adobe Extension Mananger. I have saved extensions on my mac that I have paid for in the past so I added them to the new Extension manager and they showed up on the new apps without a problem. The problem I did encounter was that the extensions that I have are acouple versions behind and I have always updated them through the manager, but when I open the app to check for updates everything says up to date but I am 100% positive they are not.
Any ideas?

Because we have rewritten the code to refactor Extension Manager, we have no enough time to re-implement the update feature completely. Now update feature is only supported by command line tool. The update support in GUI will be available in the coming patch.
Currently you can run "/Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app/Contents/MacOS/ExManCmd" in the Terminal to update extensions. Running it without parameters will show the help information. Using "--list_update all" parameter will show all extensions which have update available, and Using "--update <extensionName>" parameter will update the specified extension.

Having problem installing Adobe Extension Manager 6.0.7 update. Received Error Code U44M1P7.Help?

I am having a problem installing Adobe Extension Manager 6.0.7 update. Received Error Code: U44M1P7. Help?
Thank you for your assistences.

Dreamachiever2 please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve your current difficulties.

Problem with upgrade Extension Manager 6.0.4

Problem with upgrade Extension Manager 6.0.4, code error U44M1P7

What version of the Adobe Application Manager are you using? Which operating system are you using?

Problem with Adobe Extension Manager CC. Does not show installed extensions.

Adobe Extension Manager CC does not show installed extensions for Photoshop CC 2014 or Photoshop CC so that I am unable to uninstall extensions. This means that I cannot install updates to extensions.

Hi JJ - thank you for getting back to me. I got onto an Adobe tech and we tried various things including re-installation of Extension Manager, which didn't fix the problem. We then updated Photoshop (I was one point release back) then re-installed EM and this has fixed the problem.
I did check online and quite a number of people seem to have had this problem, so I guess Adobe has fixed whatever bug was in there.
Thanks!
Robert

Various problems using extension manager with command line

Hello all,
We are installing our plugins to CS4/5/5.1 version of Adobe Photoshop as part of our installer and allow the users to select specific versions of Photoshop to install the panel for. There are a few old problems that I wanted to rant about for quite some while and now with a whole bunch of problems that the 5.1 update introduced I feel I just have to voice them. I will limit it to PC only as it seems to be the most troubled platform
#1 As we cannot install our plugin only by using the Extension Manager (simply because it cannot handle all we've to do upon the installation) we have to run commands from within the our installer, non-interactively, of course.
The interface to command line installation is xmancommand.exe (or "Extension manager (Version). exe" - not sure whether it makes any difference. ). Now the first question is how to find this executable on the target machine, from an installer. Users may specify different locations to install the Creative Suite and it certainly does NOT have to be C:\Program Files\...(or %PRGRAMFILES% in general). ATM we are using an odd place in the registry to to find the path to the most recent Extension Manager but first its sometimes overwritten by another installation and in any case it only shows ONE version of the extension manager which of course cannot handle other versions (see #2)
#2 Why the most recent version of Adobe Extension Manager (5.5) cannot install the extension for 5.0? Well, install it actually does, however its disabled for CS5 and it seems that the only way to enable it on this platform is to find previous (CS5) extension manager and to enable it. Oh, actually no - it doesn't work! The only way that I found here working is to find CS5 extension manager first, install the extension there and then use CS5.5 extension manager to enable it. Why do I need both utilities to manage my extensions?!
#3 The program is severely lacking in documentation AND it doesn't produce reasonable output messages, so determining what it can actually support is a puzzle. For example, why "Dreamweaver CS5" is a correct product name and "Photoshop CS5" is not (don't different teams talk to each other)? Ok, lets forget the consistency, but how do I make the utility output the list of all products it supports, in their magic token form that it will actually be understood if passed in in the command line? By trial and error? This menthod btw is also extremely painful: nany times when specifying wrong parameters the program doesn't provide any output and just shrugs "whatever, go figure it yourself"...
#4 Why the only way to enable/disable an extension in Photoshop seems to be using magic "productfamily" keyword that is not even listed on Adobe's help page for command line options (here: http://help.adobe.com/en_US/extensionmanager/cs/using/WSB4845EDD-14E5-476a-B749-FF328830D1 4F.html).? E.g. "xmancommand.exe" -suppress -remove product=Photoshop extension=OurExtension" will ALWAYS fail with a lovely "'Photoshop is not supported by Extension Manager CS5.5." error; I've tried "PhotoshopCS5", "Photoshop CS5", "PhotoshopCS5.1" "Photoshop CS5.1", "Photoshop-12" (mentioned in examples section in http://help.adobe.com/en_US/extensionmanager/cs/using/packaging_extension.pdf ) and a whole bunch of other permutations - none seem to work (see #3). Magic "productfamily=Photoshop" does work. But then it only aims the current version ("CS5.1") and I need it to work for CS5 (I'm not even mentioning CS4...."). Would there be any suggestions?
Really, the question is, how do we, third-party developers, are supposed to interact with the command-line utility without knowing where it is, what product names is capable to work with and without being able to target specific platforms (i86 vs x64 anyone (http://forums.adobe.com/thread/672537)? CS5 vs CS5.1 (above)?). I don't know what your test cases are for the command line tool (if any!), but this is simply insane, folks, simply insane.

I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

Extension Manager CS4 Language Problem

I have try to install a extension with Extension Manager CS4.
But i find that it not appear in my flash CS4 component although it
appear in Extension Manager.
Then i check for the config directory in my document. I find
that it install in a wrong lanuage folder. I am using English
version CS4. But my windows is in Chinese. The Extension Manager
installed the extension inside the zh_cn folder instead of the en
folder. So, the ENGLISH flash can't find the extension. I need to
copy the extension manaul in order to make it work.
I installed with no problem with Extension Manager CS3. It
install to a correct directory. Is it a bug on the extension or
Extension Manager CS4?

i have do any thing as you said. but resault by the same
my window is chinese, and when i copy all from zh_cn to en folder, open flash cs4, i can see mc_tween apear in action frame, i make a movieclip,and begin codeing : #include "mc_tween2.as"
mc.xSlideTo(200,1)
when i press ctrl+enter to test , my god, it haven't do anny thing although my mc._x is 0
i give send that file to my friend, they said they can see it move.
i try to remove mc_tween and restar pc, after that, open flash, go to help\extention manager....., install mc_tween again, this time, mc_tween realy in my en folder, but when i test , it can't play.
this proplem appear for 3 month untill to day
please tell me how to install mc_tween whithow reinstall my win to enlish language (

DW CS4 with Windows 7 - problems with Extension Manager

Hi
I am new to this forum and have searched to see if anybody else has had this issue but can't find it.
I have recently installed CS4 on a Windows 7 laptop. I had originally downloaded and installed it on an XP laptop where it was all fine.
I had some problems with installation with the unlocking of the serial number on the new laptop - this was resolved by Adobe support.
However now I am trying to install extensions and get the message that the Extension Manager is unavailable and I have to re-install.
I have tried to contact Adobe using the Support portal but my post has been there for 4 days and I have had no response. I have just tried to call and after 12 minutes of being on hold - when the wait time was supposed to be 1 minute - I gave up.
Can anyone help with this. Does this mean an uninstall then re-install again? In which case I will have the same serial number issue that I had before. Or is there any other way I can install the Extension Manager?
Would really appreciate any help.

I had a somewhat similar experience with the 4.2.1 upgrade with my computer. With my Q6600 running at 3.2 GHz, Vista x64 and with PPro CS4/4.1 update, I ran the PPBM4 benchmark and scored an 83.8. I then installed Win 7 x64, clean install etc… and re-ran the PPBM4 benchmark, with the same 4.1 update and with all system configurations the same as before, my score improved to 68.8, fantastic! I was very impressed with Win 7 x64.
This was short-lived because I updated PPro from 4.1 to 4.2.1, re-ran the PPBM4 benchmark and my score fell to 83.1 seconds, not impressed with the 4.2.1 update as far as this benchmark was concerned. I replaced the Q6600 with a Q9450, also over clocked to 3.2 GHz and with Win 7 x64, ran the PPBM4 benchmark and scored a 68.1; I got back everything I had lost in system speed from the 4.2.1 update plus some.
The Q6600 does not have the SSE4 instruction set while the Q9450 does. Perhaps the 4.2.1 update benefited CPU’s with SSE4 while those CPU’s without it, took a performance hit, just a guess.

Extension Manager problems

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