Extension Manager will not open and Adobe doesn't care

Just search on “extension manager will not open” in the Adobe Forums or Google and pages of hits come up going back to CS4. This is a serious problem that Adobe is simply ignoring.
I have Windows 7 Professional 64-bit with Design Premium CS5 installed. Nothing happens when I click on Manage Extensions from within any Adobe application, nothing happens when I click on Adobe Extension Manager CS5 on the start menu, and nothing happens when I double click on a .mxp file. No error messages – nothing.
So I had a free couple of hours and decided to call Adobe. Six hours later, after talking with Raj, Peenal, Tushar, Madhur, and Sandeep (get the picture?), after noting that none of them had ever even heard of the problem, after my call was dropped during one 30 minute wait, and after a complete uninstall and reinstall of the complete CS5, I have exactly the same problem I started with.
For my purposes, Design Premium CS5 is literally useless without extensions and Adobe has left me holding a $1500 boat anchor. Do you think anybody at Adobe cares?  I don’t.
Bottom line - DO NOT BUY Design Premium CS5 if you need extensions. They very possibly will not install and Adobe won't/can't help you.

Thanks to Carl Sun and Zhiqianq Liu, my problem with Extension Manager is resolved (the problem with Adobe support is not).
I followed Carl's Sun's instructions to the letter. I created a ExManLog.YES file and then manually ran Adobe Extension Manager CS5.exe via "Run as administrator" as Carl suggested and the Extension Manager ran for the first time.
In other words, either creating the ExManLog.YES file (unlikely) or manually running the .exe file as administrator (most certainly the solution) solved the problem.
Running, rerunning, rebooting and rerunning all work now – all without right clicking on Adobe Extension Manager CS5.exe before running Extension Manager. That is, it was apparently sufficient to right click on Adobe Extension Manager CS5.exe and then run the Extension Manager as administrator one time.
Now what's diabolical about this is that my user has full administrator privileges. Still, Extension Manager wasn’t actually running as administrator until I physically located the .exe file and manually ran it as administrator one time.
And what’s doubly diabolical is that all those guys at Adobe didn’t have a clue and Carl and Zhiqianq solved it right away.
Thank you, thank you.
Now – Adobe – if you are reading this, five of you guys caused me six hours of untold grief (case # 182188172) when the solution was actually very simple. I won’t be forgetting that anytime soon and I hope others who read this will get the message that Adobe support is seriously dysfunctional.

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    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.1.7 (7534.57.4)
    Build Info:      WebBrowser-7534057004000000~7
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [135]
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    Report Version:  9
    Interval Since Last Report:          16209 sec
    Crashes Since Last Report:           27
    Per-App Interval Since Last Report:  12 sec
    Per-App Crashes Since Last Report:   27
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    Exception Codes: 0x0000000000000000, 0x0000000000000000
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    0   CoreFoundation                      0x00007fff9664af56 __exceptionPreprocess + 198
    1   libobjc.A.dylib                     0x00007fff91c7fdee objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff9664ad8a +[NSException raise:format:arguments:] + 106
    3   Foundation                          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
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    5   AppKit                              0x00007fff8fef5e38 -[NSMenu removeItemAtIndex:] + 63
    6   Safari                              0x000000010debfc2e -[AppController awakeFromNib] + 387
    7   CoreFoundation                      0x00007fff96641fb1 -[NSObject performSelector:] + 49
    8   CoreFoundation                      0x00007fff96641f32 -[NSSet makeObjectsPerformSelector:] + 274
    9   AppKit                              0x00007fff8fedd9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
    10  AppKit                              0x00007fff8fed3f73 loadNib + 322
    11  AppKit                              0x00007fff8fed3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
    12  AppKit                              0x00007fff8fed338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
    13  AppKit                              0x00007fff8fed32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
    14  AppKit                              0x00007fff9014406f NSApplicationMain + 398
    15  Safari                              0x000000010e0c2806 SafariMain + 166
    16  Safari                              0x000000010deacf24 Safari + 3876
    17  ???                                 0x0000000000000002 0x0 + 2
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    0   libsystem_kernel.dylib        0x00007fff8bbabce2 __pthread_kill + 10
    1   libsystem_c.dylib             0x00007fff93e887d2 pthread_kill + 95
    2   libsystem_c.dylib             0x00007fff93e79a7a abort + 143
    3   libc++abi.dylib               0x00007fff97da27bc abort_message + 214
    4   libc++abi.dylib               0x00007fff97d9ffcf default_terminate() + 28
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    9   libobjc.A.dylib               0x00007fff91c7ff0a objc_exception_throw + 327
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    11  com.apple.Foundation          0x00007fff8b70c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
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    8   libdispatch.dylib             0x00007fff8ed442d6 _dispatch_queue_drain + 264
    9   libdispatch.dylib             0x00007fff8ed44132 _dispatch_queue_invoke + 54
    10  libdispatch.dylib             0x00007fff8ed4392c _dispatch_worker_thread2 + 198
    11  libsystem_c.dylib             0x00007fff93e883da _pthread_wqthread + 316
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    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib        0x00007fff8bbaca8e pread + 10
    1   libsqlite3.dylib              0x00007fff90b5ace5 unixRead + 69
    2   libsqlite3.dylib              0x00007fff90b7c4f6 readDbPage + 102
    3   libsqlite3.dylib              0x00007fff90b7ac9b sqlite3PagerAcquire + 315
    4   libsqlite3.dylib              0x00007fff90ba9872 moveToChild + 146
    5   libsqlite3.dylib              0x00007fff90babb68 sqlite3BtreeNext + 600
    6   libsqlite3.dylib              0x00007fff90ba4909 sqlite3VdbeExec + 41561
    7   libsqlite3.dylib              0x00007fff90b99a5b sqlite3_step + 1883
    8   com.apple.WebCore             0x000000010ef5aeff WebCore::SQLiteStatement::step() + 63
    9   com.apple.WebCore             0x000000010ef5b6cc WebCore::IconDatabase::performURLImport() + 908
    10  com.apple.WebCore             0x000000010ef59d3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
    11  com.apple.JavaScriptCore      0x000000010e8a311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
    12  libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
    13  libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
    Thread 5:: CoreAnimation render server
    0   libsystem_kernel.dylib        0x00007fff8bbaa67a mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff8bba9d71 mach_msg + 73
    2   com.apple.QuartzCore          0x00007fff8eb2bdf5 CA::Render::Server::server_thread(void*) + 184
    3   com.apple.QuartzCore          0x00007fff8eb2bd35 thread_fun + 24
    4   libsystem_c.dylib             0x00007fff93e868bf _pthread_start + 335
    5   libsystem_c.dylib             0x00007fff93e89b75 thread_start + 13
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      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff6daaa418  rdx: 0x0000000000000000
      rdi: 0x000000000000060b  rsi: 0x0000000000000006  rbp: 0x00007fff6daaa440  rsp: 0x00007fff6daaa418
       r8: 0x00007fff7c0d2fb8   r9: 0x00007fff6daa9ea8  r10: 0x00007fff8bbabd0a  r11: 0xffffff80002dad60
      r12: 0x00007fcc8c415da0  r13: 0x0000000000000006  r14: 0x00007fff7c0d5960  r15: 0x00007fff6daaa590
      rip: 0x00007fff8bbabce2  rfl: 0x0000000000000246  cr2: 0x0000000111c3b000
    Logical CPU: 0
    Binary Images:
           0x10deac000 -        0x10deacfff  com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
           0x10deb3000 -        0x10e34dff7  com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
           0x10e670000 -        0x10e8fffff  com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
           0x10e9ae000 -        0x10eb30ff7  com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
           0x10ec1e000 -        0x10edf7fff  com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
           0x10ef56000 -        0x10fefbff7  com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
        0x7fff6daac000 -     0x7fff6dae0baf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
        0x7fff8adf6000 -     0x7fff8b2bdfff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
        0x7fff8b2ea000 -     0x7fff8b35dfff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
        0x7fff8b460000 -     0x7fff8b4d6fff  libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
        0x7fff8b524000 -     0x7fff8b630fff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff8b631000 -     0x7fff8b640fff  libxar-nossl.dylib (??? - ???) <518C0791-AB8D-3E8A-BB40-D4F312704FE2> /usr/lib/libxar-nossl.dylib
        0x7fff8b641000 -     0x7fff8b95afff  com.apple.Foundation (6.7.2 - 833.25) <F6584E06-7C8F-3422-AF84-3AA58EC67935> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8b95b000 -     0x7fff8b96fff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
        0x7fff8b970000 -     0x7fff8b9b1fff  com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff8b9ff000 -     0x7fff8b9fffff  com.apple.Cocoa (6.6 - ???) <9E3D4787-A2CE-38E0-BEF8-E5DA63B6E6A1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff8bb02000 -     0x7fff8bb03fff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
        0x7fff8bb7c000 -     0x7fff8bb7cfff  com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
        0x7fff8bb7d000 -     0x7fff8bb94fff  com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
        0x7fff8bb95000 -     0x7fff8bbb5fff  libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8c046000 -     0x7fff8c0a8ff7  com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
        0x7fff8c0a9000 -     0x7fff8c0acfff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff8c0ad000 -     0x7fff8c0bafff  com.apple.CrashReporterSupport (10.7.4 - 352) <C806C4A3-25FE-3D62-BFF4-0DB41589CF83> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff8c0f4000 -     0x7fff8c11afff  com.apple.framework.familycontrols (3.0 - 300) <84E55A2E-643E-36E9-AFD8-CED667AF6B8E> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff8c14c000 -     0x7fff8c1a0fff  libFontRegistry.dylib (??? - ???) <2CCED595-0992-3A04-A8E8-887429652789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
        0x7fff8c1a1000 -     0x7fff8c20afff  com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff8c20b000 -     0x7fff8c40dfff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
        0x7fff8c40e000 -     0x7fff8c41bff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
        0x7fff8c691000 -     0x7fff8c714fef  com.apple.Metadata (10.7.0 - 627.35) <6769AD6A-58D2-3D25-B289-15C65B82CF8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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        0x7fff94e46000 -     0x7fff94e73fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <BD83ECD7-B044-364F-9392-9AE1FB3BBBD6> /usr/lib/libSystem.B.dylib
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        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
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        task_for_pid: 0
        thread_create: 0
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    Writable regions: Total=1.1G written=4188K(0%) resident=5404K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    CG shared images                      128K
    CoreServices                         1336K
    JS JIT generated code                   8K
    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
    MALLOC                               44.2M
    MALLOC guard page                      64K
    SQLite page cache                     192K
    STACK GUARD                          56.0M
    Stack                                10.5M
    VM_ALLOCATE                            64K
    __CI_BITMAP                            80K
    __DATA                               16.1M
    __IMAGE                               528K
    __LINKEDIT                           61.1M
    __RC_CAMERAS                          248K
    __TEXT                              125.9M
    __UNICODE                             544K
    mapped file                          24.7M
    shared memory                         312K
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