Extension update fails
I need to get extensions working. Pr CC 2014 gives me a window to update Adobe Exchange, but the installer runs a 13,4 mb download and then tries to install……………
And hangs up. I let it run for 30 mins. Reboot. Retry. New Project. etc. Nothing works.
?? What gives ??
Urgent. On a deadline.
It was working fine in CC14. There is still an Adobe Extension Manager app on my hard drive, which shows that Pond5 is installed. However, when I go to to Extensions the only option is Adobe Exchange. It then wants to run an installer which then starts but then just spins and spins and spins…..
Gotta be a fix for this.
Similar Messages
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Adobe CSXS Extensions update failed on multiple CC apps
I am cross posting this on this forum because there has been no response on the CC specific setup forum, only several other users that are having the same issue. Hopefully this might actually get some attention here.
Stagg3r wrote:
I have a notice to update several of the CC apps I just installed. The specific update is the CSXS 4.0.2 extension. I have tried to update these multiple times in both regular and admin accounts, all anti virus off, and on fresh restarts. Witht he exception of updating my preferences in PS and IL I have not even opened the apps that are requesting the update so any file corruption happened within the intall.
Searching for the error codes listed in the logs comes up blank. I'm going to try to paste my log file as code but I'm somewhat unfamiliar with the forum's editor features so I apologize if this winds up being huge. On other boards you can post code much like a "spoiler" but I don't know if that is the case here. Thanks for any assistance y'all can provide
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | START - Installer Session
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | RIBS version: 7.0.0.108
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Total Timer]
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | CHECK: Single instance running
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | CHECK : Credentials
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Load Deployment File
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | deploymentFile option not given
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | CHECK : Another Native OS installer already running
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Create Required Folders
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Assuming install mode
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Looking up install source path
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Sync Media DB ...
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Sync Media DB]
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Pre check media db sync
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | End of Pre check media db sync. Exit code: 0
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Sync Media DB] took 622.476 milliseconds (0.622476 seconds)
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Ready to initialize session to start with ...
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [CreatePayloadSession]
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Ignoring original data since install source is local
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 13:40:33:316 | [INFO] | | OOBE | DE | | | | 6916 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 13:40:33:316 | [INFO] | | OOBE | DE | | | | 6916 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 13:40:45:352 | [INFO] | | OOBE | DE | | | | 6916 | ______ Verify Dependency Subscribers ______
06/18/13 13:40:45:353 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:40:45:353 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 13:40:45:353 | [INFO] | | OOBE | DE | | | | 6916 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:40:45:355 | [INFO] | | OOBE | DE | | | | 6916 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "mode" to: silent
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "workflow" to: updater
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "extensionsOnly" to: 1
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "mode" to: silent
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "patchesOnly" to: 1
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "workflow" to: updater
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Found payload actions:
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Deciding what installer mode to use...
06/18/13 13:40:45:541 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN Setting requested payload actions
06/18/13 13:40:45:543 | [INFO] | | OOBE | DE | | | | 6916 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 13:40:45:543 | [INFO] | | OOBE | DE | | | | 6916 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 13:40:45:557 | [INFO] | | OOBE | DE | | | | 6916 | END Setting requested payload actions
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | Collected advanced path check information for INSTALLDIR
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is a well-formed path
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is not the root path
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is on a local volume
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is on a writable volume
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is not on a case sensitive volume
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 13:40:48:768 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:49:002 | [INFO] | | OOBE | DE | | | | 6916 | In InstallPreSystemCheckProc
06/18/13 13:40:49:002 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 234.14 milliseconds (0.23414 seconds)
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Unordered operations
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Ordered operations
06/18/13 13:40:49:264 | [INFO] | | OOBE | DE | | | | 6916 | Payloads passed preflight validation.
06/18/13 13:40:49:264 | [INFO] | | OOBE | DE | | | | 6916 | Call PreSession Custom Hook
06/18/13 13:40:49:264 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:49:267 | [INFO] | | OOBE | DE | | | | 6916 | In InstallSessionOpenProc
06/18/13 13:40:49:267 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.19333 milliseconds (0.00319333 seconds)
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Unordered operations
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Ordered operations
06/18/13 13:40:49:285 | [INFO] | | OOBE | DE | | | | 6916 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:40:49:285 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:49:288 | [INFO] | | OOBE | DE | | | | 6916 | In PrePayloadInstallProc
06/18/13 13:40:54:291 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:40:54:291 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.6 milliseconds (5.0056 seconds)
06/18/13 13:40:54:291 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:54:319 | [INFO] | | OOBE | DE | | | | 7316 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:54:319 | [INFO] | | OOBE | DE | | | | 7316 | Installer Operation: PayloadInstaller
06/18/13 13:40:54:319 | [INFO] | | OOBE | DE | | | | 7316 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:54:320 | [INFO] | | OOBE | DE | | | | 7316 | Request to install payload
06/18/13 13:40:54:368 | [INFO] | | OOBE | DE | | | | 7316 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 13:40:54:819 | [INFO] | | OOBE | DE | | | | 7316 | Extracting assets complete. Number assets: 2
06/18/13 13:40:54:820 | [INFO] | | OOBE | DE | | | | 7316 | CustomizedPatch property not found in database
06/18/13 13:40:54:820 | [INFO] | | OOBE | DE | | | | 7316 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:56:468 | [ERROR] | | OOBE | DE | | | | 7316 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:40:56:468 | [WARN] | | OOBE | DE | | | | 7316 | DW063: Command ARKPatchCommand failed.(Seq 335)
06/18/13 13:40:56:468 | [INFO] | | OOBE | DE | | | | 7316 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:56:545 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:40:56:546 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:40:56:573 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:40:56:573 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:40:56:680 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:40:56:682 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:40:56:714 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:40:56:715 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:40:56:719 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:40:56:719 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:40:56:733 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:40:56:734 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:40:56:756 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:40:56:756 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:40:56:772 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:40:56:773 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:40:56:779 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:40:56:780 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:40:56:788 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:40:56:789 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:40:56:804 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:40:56:805 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:40:56:813 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:40:56:813 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:40:56:828 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:40:56:828 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:40:56:863 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:40:56:864 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:40:56:891 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:40:56:891 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:40:56:919 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:40:56:919 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:40:56:943 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:40:56:944 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:40:57:119 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:57:119 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2827.73 milliseconds (2.82773 seconds) DTR = 2318.47 KBPS (2.26413 MBPS)
06/18/13 13:40:57:156 | [INFO] | | OOBE | DE | | | | 6916 | User specified overrideFile:
06/18/13 13:40:57:162 | [INFO] | | OOBE | DE | | | | 6916 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 13:40:57:162 | [INFO] | | OOBE | DE | | | | 6916 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:40:57:162 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:57:165 | [INFO] | | OOBE | DE | | | | 6916 | In PrePayloadInstallProc
06/18/13 13:41:02:168 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:41:02:168 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.47 milliseconds (5.00547 seconds)
06/18/13 13:41:02:183 | [INFO] | | OOBE | DE | | | | 6916 | No operation. We're done:
06/18/13 13:41:04:198 | [INFO] | | OOBE | DE | | | | 6916 | Total components installed: 0
06/18/13 13:41:04:198 | [INFO] | | OOBE | DE | | | | 6916 | Total components repaired: 0
06/18/13 13:41:04:198 | [INFO] | | OOBE | DE | | | | 6916 | Total components removed: 0
06/18/13 13:41:04:198 | [WARN] | | OOBE | DE | | | | 6916 | DW050: The following payload errors were found during install:
06/18/13 13:41:04:198 | [WARN] | | OOBE | DE | | | | 6916 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 13:41:04:199 | [INFO] | | OOBE | DE | | | | 6916 | Call PostSession Custom Hook
06/18/13 13:41:04:199 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | In InstallSessionCloseProc
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.7353 milliseconds (0.0027353 seconds)
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Total Timer] took 31550.1 milliseconds (31.5501 seconds) DTR = 221.109 KBPS (0.215926 MBPS)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | -------------------------------------- Summary --------------------------------------
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | - 0 fatal error(s), 35 error(s)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 |
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 |
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | Please search the above error string(s) to find when the error occurred.
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | These errors resulted in installer Exit Code mentioned below.
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | -------------------------------------------------------------------------------------
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 |
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | Please see specific errors for troubleshooting. For example, ERROR: DF022, DW063 ...
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | END - Installer Session
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | START - Installer Session
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | RIBS version: 7.0.0.108
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Total Timer]
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | CHECK: Single instance running
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | CHECK : Credentials
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Load Deployment File
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | deploymentFile option not given
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | CHECK : Another Native OS installer already running
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Create Required Folders
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Assuming install mode
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Looking up install source path
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Sync Media DB ...
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Sync Media DB]
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Pre check media db sync
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | End of Pre check media db sync. Exit code: 0
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Sync Media DB] took 363.631 milliseconds (0.363631 seconds)
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Ready to initialize session to start with ...
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [CreatePayloadSession]
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | Ignoring original data since install source is local
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 13:41:24:153 | [INFO] | | OOBE | DE | | | | 8780 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 13:41:24:153 | [INFO] | | OOBE | DE | | | | 8780 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | ______ Verify Dependency Subscribers ______
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:41:35:641 | [INFO] | | OOBE | DE | | | | 8780 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "mode" to: silent
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "workflow" to: updater
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "extensionsOnly" to: 1
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "mode" to: silent
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "patchesOnly" to: 1
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "workflow" to: updater
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Found payload actions:
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Deciding what installer mode to use...
06/18/13 13:41:35:819 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN Setting requested payload actions
06/18/13 13:41:35:821 | [INFO] | | OOBE | DE | | | | 8780 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 13:41:35:821 | [INFO] | | OOBE | DE | | | | 8780 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 13:41:35:836 | [INFO] | | OOBE | DE | | | | 8780 | END Setting requested payload actions
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | Collected advanced path check information for INSTALLDIR
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is a well-formed path
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is not the root path
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is on a local volume
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is on a writable volume
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is not on a case sensitive volume
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 13:41:38:897 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:39:229 | [INFO] | | OOBE | DE | | | | 8780 | In InstallPreSystemCheckProc
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 332.391 milliseconds (0.332391 seconds)
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Unordered operations
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Ordered operations
06/18/13 13:41:39:546 | [INFO] | | OOBE | DE | | | | 8780 | Payloads passed preflight validation.
06/18/13 13:41:39:546 | [INFO] | | OOBE | DE | | | | 8780 | Call PreSession Custom Hook
06/18/13 13:41:39:547 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | In InstallSessionOpenProc
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.3877 milliseconds (0.0033877 seconds)
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Unordered operations
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Ordered operations
06/18/13 13:41:39:566 | [INFO] | | OOBE | DE | | | | 8780 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:41:39:566 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:39:569 | [INFO] | | OOBE | DE | | | | 8780 | In PrePayloadInstallProc
06/18/13 13:41:44:572 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:44:572 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.91 milliseconds (5.00591 seconds)
06/18/13 13:41:44:572 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | Installer Operation: PayloadInstaller
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | Request to install payload
06/18/13 13:41:44:663 | [INFO] | | OOBE | DE | | | | 8940 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 13:41:45:152 | [INFO] | | OOBE | DE | | | | 8940 | Extracting assets complete. Number assets: 2
06/18/13 13:41:45:152 | [INFO] | | OOBE | DE | | | | 8940 | CustomizedPatch property not found in database
06/18/13 13:41:45:152 | [INFO] | | OOBE | DE | | | | 8940 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:41:45:740 | [ERROR] | | OOBE | DE | | | | 8940 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:41:45:740 | [WARN] | | OOBE | DE | | | | 8940 | DW063: Command ARKPatchCommand failed.(Seq 335)
06/18/13 13:41:45:740 | [INFO] | | OOBE | DE | | | | 8940 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:41:45:766 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:41:45:767 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:41:45:795 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:41:45:795 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:41:45:900 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:41:45:901 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:41:45:919 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:41:45:920 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:41:45:924 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:41:45:924 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:41:45:936 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:41:45:937 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:41:45:960 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:41:45:961 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:41:45:975 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:41:45:976 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:41:45:982 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:41:45:982 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:41:45:990 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:41:45:990 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:41:46:006 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:41:46:007 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:41:46:016 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:41:46:017 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:41:46:030 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:41:46:030 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:41:46:057 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:41:46:058 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:41:46:073 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:41:46:074 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:41:46:084 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:41:46:085 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:41:46:092 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:41:46:093 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:41:46:210 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:46:210 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 1637.45 milliseconds (1.63745 seconds) DTR = 322.452 KBPS (0.314895 MBPS)
06/18/13 13:41:46:214 | [INFO] | | OOBE | DE | | | | 8780 | User specified overrideFile:
06/18/13 13:41:46:219 | [INFO] | | OOBE | DE | | | | 8780 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 13:41:46:220 | [INFO] | | OOBE | DE | | | | 8780 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:41:46:220 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:46:222 | [INFO] | | OOBE | DE | | | | 8780 | In PrePayloadInstallProc
06/18/13 13:41:51:225 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:51:225 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.09 milliseconds (5.00509 seconds)
06/18/13 13:41:51:243 | [INFO] | | OOBE | DE | | | | 8780 | No operation. We're done:
06/18/13 13:41:53:261 | [INFO] | | OOBE | DE | | | | 8780 | Total components installed: 0
06/18/13 13:41:53:261 | [INFO] | | OOBE | DE | | | | 8780 | Total components repaired: 0
06/18/13 13:41:53:261 | [INFO] | | OOBE | DE | | | | 8780 | Total components removed: 0
06/18/13 13:41:53:261 | [WARN] | | OOBE | DE | | | | 8780 | DW050: The following payload errors were found during install:
06/18/13 13:41:53:261 | [WARN] | | OOBE | DE | | | | 8780 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 13:41:53:262 | [INFO] | | OOBE | DE | | | | 8780 | Call PostSession Custom Hook
06/18/13 13:41:53:262 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:53:264 | [INFO] | | OOBE | DE | | | | 8780 | In InstallSessionCloseProc
06/18/13 13:41:53:264 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:53:264 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.10216 milliseconds (0.00210216 seconds)
06/18/13 13:41:53:265 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Total Timer] took 29517 milliseconds (29.517 seconds) DTR = 19.1076 KBPS (0.0186598 MBPS)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | -------------------------------------- Summary --------------------------------------
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | - 0 fatal error(s), 35 error(s)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 |
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 |
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | Please search the above error string(s) to find when the error occurred.
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | These errors resulted in installer Exit Code mentioned below.
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | -------------------------------------------------------------------------------------
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 |
06/18/13 13:I have tried several of the solutions mentioned in that document. Some of it is out of date as I am specifically having issues installing the Adobe CSXS Extensions 4_4.0.2 in the new CC apps, specifically:
Prelude CC
Premiere Pro CC
Photoshop CC
Illustrator CC
InDesign CC
Dreamweaver CC
InCopy CC
It is this line of code that is really catching my attention:
Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\pay loads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:56:468 | [ERROR] | | OOBE | DE | | | | 7316 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
Basically, the installer is saying that the file it is getting from the server does not match the checksum that it is looking for for that file. Hence, both the CC Application Manager and AIR (which I have removed and updated) think that they are getting a bad file. I have also tried installing these updates without any virus, firewall, or port protection. I have also tried safe mode and the like.
The main issue is that the only way to get this update is through the cloud. Every workaround for this issue for earlier CS producs said to just download the update directly to avoid the checksum issue. This is not possible with the CC apps as the updates are only available through the cloud. I should also note that, for most of these programs, they are fully clean installs. I have not even opened any apps besides Photoshop and Illustrator which I did before the update was posted, so I can't imagine why I would need to spend most of a day uninstalling and reinstalling what is essentially a clean install to begin with. I think I will just have to take this directly to Adobe support as I know I'm not the only one with this issue but there have been no solutions posed even when full logs are provided.
Thanks much for taking the time to reply!
Josh -
Multiple extension updates fail on v3.6.13, Win 7 desktop box...
'''Firefox could not install the file at
http://releases.mozilla.org/pub/mozilla.org/addons/1865/adblock_plus-1.3.3-fn+fx+sm+tb.xpi
because: Unexpected installation error
Review the Error console log for more details
-203
same error message (specific to extension) occurred for:http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203
-
Extension manager CC update failed download error retry (49)
Trying to update extension manager CC. get an update failed - download error retry (49). Have retried several times without success
Ggarbeck10 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 49.
-
Extension Manager update failing.
I have tried several times to update Extension Manager CC but every time I do it starts downloading then comes up as Update failed. All others apps are updating fine.
Mac OSX 10.9.3
Creative Cloud 1.7.0.413Hi,
You can try to manually install the updates:
Product updates
Helpful Links:
Installation failed. Error U44M1P7 | Updates
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html -
Update failed for Fireworks CS5 and Adobe Extension Manager CS5 5.0. Received Error Code: U43M1D207. Any suggestions?
Download the Fireworks updater from here:
https://www.adobe.com/support/fireworks/downloads_updaters.html
When you have downloaded and extracted the file right click and then click "run as Adminstrator".
It should work for you. I had the same issue and did this and everything worked, -
Extension Manager fails to update, Error code 49? Please help. Thank you.
Extension Manager fails to update. Error code 49?
JJk4567 49 can be due to a download error. Please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for additional details.
-
Extension manager update failed
Extension Manager 6.0.7 Update
Installation failed. Error Code: U44M1P7
In photoshop, the only adobe product i am using I am not abble to save files in pdf format, how do i fix this. The uodate of the extension manager failed as you can see at the error code
reinstalling earlier versions also failed.Thanks that worked. However saving as a pdf still gives the error message 'could not save as pdf because of program error'
Op 15 okt. 2013, om 03:20 heeft Carl Sun het volgende geschreven:
Re: Extension manager update failed
created by Carl Sun in Extension Manager - View the full discussion
You can simply delete the installation folder of Extension Manager CS6 then download and install the 6.0.7 full installer from http://www.adobe.com/exchange/em_download/em6_download.html.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5760030#5760030
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5760030#5760030
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Start a new discussion in Extension Manager at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Update Fails for Extension Manager 7.3.2
I am trying to update my Extension Manager and am getting the following error:
"Update Failed. Updates could not be applied. Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator."
I AM the Admin on my machine and have not suppressed updates. So... how do I fix this? I am running the most recent versions of Yosemite and Creative Cloud.
Thank you!Follow below steps :
Quit Creative Cloud desktop application and close All Adobe applications.
Follow below steps :
Step 1 :
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Step 2:
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe
Right click on Adobe folder and select "GetInfo" option.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,
Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.
Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
Once you had followed steps 1 and step 2 , try to update and check.
Let me know if you still face same issue. -
How can I fix Extension Manager CC update fail? (U44M1l210)
Update is unable to extract downloaded files. I've retried numerous times, but get the same Update Failed message.
U44M1I210 - Creative Cloud Help / Error U44M1I210 | Install updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html -
Creative Cloud updates fail for Photoshop/CC U44M1P7
Hi,
I'm having problems updating my Creative Cloud applications - error code U44M1P7.
PROBLEM: I still can't update Photoshop or most of the other CC apps.
- I am running Application Manager 6.2 (7.0.0.189) and Extension Manager 6.04
- MacPro 3.1, OSX 10.8.2
- Changed permissions on folders
- The early error log files said I was missing the language packs, so I removed and re-installed the apps
- The latest update error is U44M1P7
- To try and narrow things down, I only re-installed Photoshop and ran the Application Manager for updates to PS, ACR, Bridge, and extension manager. All failed U44M1P7 except for Bridge, which updated correctly.
- I tried the online chat support but nothing worked.
HISTORY: When I tried updating Photoshop CS6 on my MacPro (via the Application Manager), all of my CC apps came up in trial mode. I eventually got all the apps running, but not before I had to de-activate, un-install the entire CC suite of apps, run the cleaner, re-download/install and upgrading the OS from 10.7.5 to 10.8.2.
HELP! All suggestions are appreciated.
Here's the error log files from the Photoshop update and Camera Raw:
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 205 milliseconds (0.205 seconds) DTR = 78.0488 KBPS (0.0762195 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloads/A dobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 18:50:47 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
[ 0] Fri Dec 28 18:50:48 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Fri Dec 28 18:50:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
[ 1] Fri Dec 28 18:50:49 2012 INFO
PDB install manipulation failed
[ 0] Fri Dec 28 18:50:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 104 milliseconds (0.104 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Fri Dec 28 18:50:51 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 18:50:51 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Fri Dec 28 18:50:51 2012 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 9253 milliseconds (9.253 seconds) DTR = 2.16146 KBPS (0.0021108 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 18:50:52 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
--> BELOW IS THE ERROR LOG FILE FOR UPDATING CAMERA RAW 7.3 <--
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 382 milliseconds (0.382 seconds) DTR = 240.838 KBPS (0.235193 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37
Updating media info for: {088691E4-0205-41CB-B073-4907FDF16D8E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRaw7.0All-291112130512/AdobeCameraRaw7.0All-291112130512.dmg
Updating media info for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRawProfile7.0All-291112130655/AdobeCameraRawProfile7.0All-291112130655.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 01:41:17 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: 0 (0,0)
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 can be applied to product {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
Patch {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 can be applied to product {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
[ 0] Fri Dec 28 01:41:23 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is: false
Action string for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is install
Value returned on lookup of payload: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is: false
Action string for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe
[ 0] Fri Dec 28 01:41:25 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Dec 28 01:41:27 2012 INFO
Calling the custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}]
[ 1] Fri Dec 28 01:41:27 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {088691E4-0205-41CB-B073-4907FDF16D8E}
Effective AdobeCode for: {088691E4-0205-41CB-B073-4907FDF16D8E} is {088691E4-0205-41CB-B073-4907FDF16D8E}
PDB install manipulation failed
[ 0] Fri Dec 28 01:41:27 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}] took 205 milliseconds (0.205 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
[ 0] Fri Dec 28 01:41:32 2012 INFO
Calling the custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}]
[ 2] Fri Dec 28 01:41:32 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Effective AdobeCode for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} is {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
PDB install manipulation failed
[ 0] Fri Dec 28 01:41:32 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
[ 0] Fri Dec 28 01:41:36 2012 INFO
No operation. We're done:
[ 0] Fri Dec 28 01:41:38 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 01:41:38 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
[ 0] Fri Dec 28 01:41:38 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 38738 milliseconds (38.738 seconds) DTR = 24.0591 KBPS (0.0234952 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 01:41:39 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 165 milliseconds (0.165 seconds) DTR = 533.333 KBPS (0.520833 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37
Updating media info for: {088691E4-0205-41CB-B073-4907FDF16D8E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRaw7.0All-291112130512/AdobeCameraRaw7.0All-291112130512.dmg
Updating media info for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCameraRaw-7.3-mul-AdobeUpdate
Path: /Users/xxxx/Library/Caches/Adobe/AAMUpdater/PhotoshopCameraRaw7-7.0/7.3.37/payloads/Adobe CameraRawProfile7.0All-291112130655/AdobeCameraRawProfile7.0All-291112130655.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Dec 28 18:53:37 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: 0 (0,0)
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 can be applied to product {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
Patch {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 can be applied to product {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
[ 0] Fri Dec 28 18:53:40 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is: false
Action string for {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0 is install
Value returned on lookup of payload: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is: false
Action string for {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe
[ 0] Fri Dec 28 18:53:41 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0: with operation install
{B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Dec 28 18:53:42 2012 INFO
Calling the custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}]
[ 1] Fri Dec 28 18:53:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {088691E4-0205-41CB-B073-4907FDF16D8E}
Effective AdobeCode for: {088691E4-0205-41CB-B073-4907FDF16D8E} is {088691E4-0205-41CB-B073-4907FDF16D8E}
PDB install manipulation failed
[ 0] Fri Dec 28 18:53:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{088691E4-0205-41CB-B073-4907FDF16D8E}] took 105 milliseconds (0.105 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {088691E4-0205-41CB-B073-4907FDF16D8E} Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All 7.3.0.0
[ 0] Fri Dec 28 18:53:43 2012 INFO
Calling the custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
::START TIMER:: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}]
[ 1] Fri Dec 28 18:53:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {088691E4-0205-41CB-B073-4907FDF16D8E} modify request for AdobeCode: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
Effective AdobeCode for: {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} is {B2579A74-F4AA-40B1-B47A-E73BA173EC8C}
PDB install manipulation failed
[ 0] Fri Dec 28 18:53:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{B2579A74-F4AA-40B1-B47A-E73BA173EC8C}] took 105 milliseconds (0.105 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {B2579A74-F4AA-40B1-B47A-E73BA173EC8C} Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All 7.3.0.0
[ 0] Fri Dec 28 18:53:44 2012 INFO
No operation. We're done:
[ 0] Fri Dec 28 18:53:46 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Dec 28 18:53:46 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
[ 0] Fri Dec 28 18:53:46 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 14330 milliseconds (14.33 seconds) DTR = 38.2415 KBPS (0.0373452 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Photoshop Camera Raw 7_7.3_AdobeCameraRaw7.0All: Install failed
ERROR: DW050: - Camera Profiles Installer_7.3_AdobeCameraRawProfile7.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Dec 28 18:53:47 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Message was edited by: GMatsumura - edited user path nameHi David,
- Creating a new administrative account and installing from there still resulted in errors in updating.
- I again uninstalled all the CS6 apps, ran the cleaner tool (CC and CS6), and reinstalled ALL my CC apps. Ran the updater from the Application Manager while logged in and ALL the updates failed (U44M1P7).
Thoughts?
Here's one of the error log files:
Photoshop CSXS
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 83 milliseconds (0.083 seconds) DTR = 144.578 KBPS (0.14119 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 17:47:42 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
[ 0] Thu Jan 10 17:47:43 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 17:47:43 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
[ 1] Thu Jan 10 17:47:44 2013 INFO
PDB install manipulation failed
[ 0] Thu Jan 10 17:47:44 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 17:47:46 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 17:47:46 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 17:47:46 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 9846 milliseconds (9.846 seconds) DTR = 2.03128 KBPS (0.00198367 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 17:47:47 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 68 milliseconds (0.068 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:22:17 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 40 milliseconds (0.04 seconds)
[ 0] Thu Jan 10 23:22:18 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:22:19 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:22:19 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:22:19 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:22:21 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:22:21 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:22:21 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10450 milliseconds (10.45 seconds) DTR = 0.382775 KBPS (0.000373804 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:22:22 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 59 milliseconds (0.059 seconds) DTR = 67.7966 KBPS (0.0662076 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:24:35 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 2 milliseconds (0.002 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:24:36 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:24:36 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:24:36 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
[ 0] Thu Jan 10 23:24:37 2013 INFO
No operation. We're done:
[ 0] Thu Jan 10 23:24:39 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:24:39 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:24:39 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 12029 milliseconds (12.029 seconds) DTR = 0.665059 KBPS (0.000649472 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:24:40 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 91 milliseconds (0.091 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:48:14 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 3 milliseconds (0.003 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:48:15 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:48:15 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:48:15 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 206 milliseconds (0.206 seconds) DTR = 291.262 KBPS (0.284436 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:48:17 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:48:17 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:48:17 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10326 milliseconds (10.326 seconds) DTR = 0.387372 KBPS (0.000378293 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:48:18 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 81 milliseconds (0.081 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2
Updating media info for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/(EDITED)/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS6-3/3.0.2/payloa ds/AdobeCSXSInfrastructure3-mul-210612143620/AdobeCSXSInfrastructure3-mul-210612143620.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Thu Jan 10 23:53:06 2013 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 can be applied to product {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
Ignoring deployment input for the INSTALLDIR: marked as fixed
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is: false
Action string for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS6ServiceManager
::START TIMER:: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 5 milliseconds (0.005 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
BEGIN InstallOperationsQueue Unordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Thu Jan 10 23:53:07 2013 INFO
Calling the custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
::START TIMER:: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
[ 1] Thu Jan 10 23:53:07 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} modify request for AdobeCode: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
Effective AdobeCode for: {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} is {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}
PDB install manipulation failed
[ 0] Thu Jan 10 23:53:07 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 205 milliseconds (0.205 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
::START TIMER:: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
No operation. We're done:
[ 0] Thu Jan 10 23:53:09 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Thu Jan 10 23:53:09 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
[ 0] Thu Jan 10 23:53:09 2013 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8}] took 0 milliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 10788 milliseconds (10.788 seconds) DTR = 0.370782 KBPS (0.000362092 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Thu Jan 10 23:53:10 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Microsoft Updates fail on brand new laptop
My wife and I just purchased two new laptops for use during extensive travel.
They say "please wait for microsoft update" every time we boot them up. About 45 minutes later they say "update failed, uninstalling update" This takes another 20 minutes or so.
I did some research.
I found that there is a list of about 20 updates Microsoft thinks we need. I tried installing just one update, and got the same behavior, with shorter times.
When I did this, I got an error message 800F0922
I researched this error message on Microsoft's support forum
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-0x800f0922-when-ins...
It is a pretty sad forum topic. It seems that many people have this issue, and Microsoft does not offer any assistance.
Can HP help under HP's warranty support. Our order number is H130921466
We have turned off windows updates, but this does not seem to be a good long term solution.
I am entering this forum topic under "Notebook Operating Systems" because there is no Laptop Operating System forum topic. I suggest changing the name of the forum topic to Notebook/Laptop.
This question was solved.
View Solution.Hi,
Do you many fixes ? For new laptops, I normally have to spit those fixes in few batches, and prefer never get computer go to sleep mode.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
'Update Failed' Adobe Creative Cloud
I am a Mac 10.8.4 user
I have followed prompts to update CS6 apps but this results in the message 'Update Failed' after downloading and installing.
"Error enccountered during installation. (U44M1P7)"
The Install log seem to indicates a problem with the CS6 Extension Manager.
"DW050: The following payload errors were found during install:
06/19/13 12:45:18:971 | [WARN] | | OOBE | DE | | | | 4000 | DW050: - Adobe Extension Manager"
The CS6 Extension Manager is not listed on the Cloud Site and there is no unistall
Should I delete it and try again or does someone have a better suggestion.
MarkHi Mark,
This help article refers to the error message you are getting. Let us know if this solves your issue or if you are still having problems: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html -
"Update Failed" error while trying to update Bridge and Photoshop (U44M1l216)
I'm having issues just trying to update Photoshop and Bridge.
I have Adobe CC 2014 on a Late 2012 Mac Mini OSX Yosemite (though I was also having this issue before I upgraded from Mavericks a few days ago) This is a work computer that's only had these programs for 2-3 weeks- as this is a new job, so everything is really fresh with installs and so on.
When Updating the to the Latests Apps I get this Window:
When I click "Learn More" I get these Windows:
Googling this Error Number only takes me to error codes similar but the number isn't quite right.
I stumbled upon a thread with similar numbers and tried installing the updates directly from the Adobe Website, and they failed. I did that last week so i don't have screenshots of the exact error. If you need me to do that again to get more diagnostic information, please let me know. I also tried reinstalling Adobe Extension manager and it did nothing either way in affecting the situation.
I have no idea what's wrong or what to do to figure this out.
Any help or clarity would help.
thank youI found a solution:
I have try all: Uninstall, reinstall, reboot, Clean... and nothing have worked until I have seen somebody saying this:
to fix this (on a PC)
1: open up the Creative Cloud control panel, and quit out.
2: Navigate to C:\Users\YOUR_USERNAME\AppData\Local\Adobe\AAMUpdater
3: Delete (or rename) the directory named "1.0"
4: restart Creative Cloud
5: Got to the App manager and update
I try that but didn't work. But finally a notice (in my case) in this directory (C:\Users\Bart Raven\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeAfterEffects-13.0.0-Trial\13.0.2) I had a SETUP.ZIP file of the 13.0.2 update that was BROKEN and it didn't want to unzip. IT WAS A SETUP.ZIP file BROKEN.
THAT WAS THE PROBLEM!!
I download a new 13.0.2 update from this site:
All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools windows
All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools MAC
and put it unziped in the same directory: ((C:\Users\Bart Raven\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeAfterEffects-13.0.0-Trial\13.0.2)
RUN IT, and finally everything works fine again!!
Then i put the last update from the Adobe Cretive Cloud.
SO, The problem is a broken SETUP.ZIP file update in some place in here: C:\Users\Bart Raven\AppData\Local\Adobe\AAMUpdater\1.0\Install - for WINDOWS.
Just replace it for a good one.
Hope this help
More info: Update Failed. Unable to extract the downloaded files. (U44M11210) -
Update failed (U44M1P7) Error: DW063, DW050, DW023
Please help - I continue to receive the same update failed message regarding CS6 Extended 13.0.3 x64. I am a Creative Cloud member running OS X 10.8.2. I've tried uninstalling and reinstalling, signing out, as well as manually downloading the update, and nothing has worked.
Thanks
BEE
DW023: The extension payload: {1C038446-0A9C-4951-9D3C-2B6D16AF4598} Adobe Photoshop CS6 AE English Language Pack_13.1.1_AdobePhotoshop13-en_AE 13.1.1.0 requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 AE English Language Pack_AdobePhotoshop13-en_AE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0: 0 (0,0)
{F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0 can be applied to product {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0
Patch {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0 can be applied to product {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0
[ 0] Tue Jan 15 10:38:33 2013 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0 is: false
Action string for {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0 is install
Value returned on lookup of payload: {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0 is: false
Action string for {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
[ 0] Tue Jan 15 10:38:34 2013 INFO
BEGIN InstallOperationsQueue Unordered operations
{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0: with operation install
{F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0: with operation install
{F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0: with operation install
{F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0: with operation install
{F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0
::START TIMER:: [Payload Operation :{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B}]
[ 1] Tue Jan 15 10:38:34 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
[ 1] Tue Jan 15 10:38:35 2013 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirlGQiIiVm/Install.db
[ 1] Tue Jan 15 10:38:35 2013 ERROR
DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
DW063: Command ARKCopySymlinkCommand failed.(Seq 2)
[ 1] Tue Jan 15 10:38:35 2013 INFO
Completing installation for payload at /private/tmp/.tempdirlGQiIiVm/Install.db
[ 0] Tue Jan 15 10:38:40 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B}] took 6554 milliseconds (6.554 seconds) DTR = 1.83094 KBPS (0.00178803 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0
[ 0] Tue Jan 15 10:38:41 2013 INFO
Calling the custom action code for pre-install for payload {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0
::START TIMER:: [Payload Operation :{F6A68605-AD52-4D3F-8041-D898B3AD5D9D}]
[ 2] Tue Jan 15 10:38:41 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
[ 2] Tue Jan 15 10:38:42 2013 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirbrVbi2sm/Install.db
Attempting to patch file: "/Library/Application Support/Adobe/Adobe Photoshop CS6/patcher_trigger/patchTrigger"(Seq 3)
[ 2] Tue Jan 15 10:38:42 2013 ERROR
DW063: Command ARKPatchCommand failed.(Seq 3)
[ 2] Tue Jan 15 10:38:42 2013 INFO
Completing installation for payload at /private/tmp/.tempdirbrVbi2sm/Install.db
[ 0] Tue Jan 15 10:38:47 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6A68605-AD52-4D3F-8041-D898B3AD5D9D}] took 6554 milliseconds (6.554 seconds) DTR = 0.610314 KBPS (0.00059601 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0
No operation. We're done:
[ 0] Tue Jan 15 10:38:49 2013 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Tue Jan 15 10:38:49 2013 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core: Install failed
DW050: - Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support: Install failed
[ 0] Tue Jan 15 10:38:49 2013 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 20572 milliseconds (20.572 seconds) DTR = 1.94439 KBPS (0.00189882 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 31 error(s), 0 warning(s)
----------- Payload: {CFA1AAD1-DC10-413D-875E-2F5B8A78CB3B} Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core 13.1.1.0 -----------
ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
ERROR: DW063: Command ARKCopySymlinkCommand failed.(Seq 2)
----------- Payload: {F6A68605-AD52-4D3F-8041-D898B3AD5D9D} Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support 13.1.1.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 Core_13.1.1_AdobePhotoshop13-Core: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support_13.1.1_AdobePhotoshop13-Support: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Tue Jan 15 10:38:50 2013 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DS015, DW023 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Hi there,
Sorry for the inconvenience caused to you. Please follow the instructions mentioned in the below document:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
Regards,
Jairaj
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