Extensions option not available in Dreamweaver CC 2014 Windows menu
This seems pretty low level but it is causing a lot of frustration right now, and combined with other issues is not casting a favourable light on the extensions management workflow.
Has the option been removed?
Should I have installed it as an extension? (irony)
Instructional videos point me to it, but it is not there on my version. Dreamweaver and Extension Manager CC are both up to date according to my CC desktop App.
Also, when I connect to Exchange via Extension Manager CC, and select the extension manually, I am then informed that it has been acquired, with no further hint information as to what I should expect next. No download occurs, nothing shows up in extension manager, the extension does not appear in Dreamweaver. This seems a little odd, and, again, is a little frustrating.
Please can someone put me out of my misery here. There appears to be no logic or intuitive path available and searching for help has rendered nothing helpful. Sorry if I am being an idiot.
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>
A new message was posted in the Discussion thread "WLAN override
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>
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Is it possible to create an extension containing a panel for Dreamweaver CC 2014?
Dear Adobe Community,
Currently we work in Dreamweaver CS6 with some custom extensions. Since we're now looking into upgrading to CC 2014, obviously, we need to make sure we can either re-use, port or create new extensions to maintain the functionality we have now.
In short: I haven't been able to create an extension for CC 2014 featuring a panel in any shape or form.
Creating a HTML5 based (CES 5) extension results in an error only visible in the log (attached).
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Full log:
2014-09-01 16:11:24 : INFO PlugPlug version : 5.0.0.74
2014-09-01 16:11:24 : INFO LogLevel : 6
2014-09-01 16:11:24 : INFO Copy RGB Background Color Information for AppBar
2014-09-01 16:11:24 : INFO Fallback: Copy RGB Background Color Information for AppBar for sRGB usage
2014-09-01 16:11:24 : INFO Copy RGB Background Color Information for Panel
2014-09-01 16:11:24 : INFO Fallback: Copy RGB Background Color Information for Panel for sRGB usage
2014-09-01 16:11:24 : INFO Windows 32-bit PlugPlug logs
2014-09-01 16:11:24 : INFO ----------------------------
2014-09-01 16:11:24 : INFO PlugPlugSetup() API called:
2014-09-01 16:11:24 : INFO hostData->appName : DRWV
2014-09-01 16:11:24 : INFO hostData->appVersion : 14.0
2014-09-01 16:11:24 : INFO hostData->locale : en_US
2014-09-01 16:11:24 : INFO hostData->userInterfaceLocale : en_US
2014-09-01 16:11:24 : INFO hostData->supportedTypes : 31
2014-09-01 16:11:24 : INFO hostData->apeVersion : unknown
2014-09-01 16:11:24 : INFO hostData->overrideManifestLocation : (null)
2014-09-01 16:11:24 : INFO isApplicationOffline : false
2014-09-01 16:11:24 : INFO hostData->hostCEPHtmlEngineDirectory : (null)
2014-09-01 16:11:24 : INFO hostData->hostExtensionDirectory :C:\Users\BC-OLO\AppData\Roaming\Adobe\Dreamweaver CC 2014\en_US\Configuration\CEP\Extensions\
2014-09-01 16:11:24 : INFO hostData->hostStageManagerDirectory : C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\
2014-09-01 16:11:24 : INFO hostData->imsLibPath: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\IMSLib.dll
2014-09-01 16:11:24 : INFO skinInfo->baseFontSize : 10
2014-09-01 16:11:24 : INFO skinInfo->baseFontFamily : MS Shell Dlg 2
2014-09-01 16:11:24 : INFO skinInfo->appBarBackgroundColor->antialiasLevel : PlugPlugAntialiasLevel_None
2014-09-01 16:11:24 : INFO skinInfo->appBarBackgroundColor->type : PlugPlugColorType_RGB
2014-09-01 16:11:24 : INFO ExtensionRegistry started
2014-09-01 16:11:24 : INFO Found ExtensionManifest in cache: C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\csxs\manifest.xml
2014-09-01 16:11:24 : INFO Found ExtensionManifest in cache: C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo\csxs\manifest.xml
2014-09-01 16:11:24 : INFO Searching for valid extensions in 'C:\Users\BC-OLO\AppData\Roaming\Adobe\Dreamweaver CC 2014\en_US\Configuration\CEP\Extensions\'
2014-09-01 16:11:24 : INFO Searching for valid extensions in 'C:\Program Files (x86)\Common Files\Adobe\CEP\extensions'
2014-09-01 16:11:24 : DEBUG Searching for valid extensions in 'C:\Program Files (x86)\Common Files\Adobe\CEP\extensions'
2014-09-01 16:11:24 : INFO Searching for valid extensions in 'C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions'
2014-09-01 16:11:24 : DEBUG Searching for valid extensions in 'C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions'
2014-09-01 16:11:24 : DEBUG ExtensionManifest in cache is still the same (C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\csxs\manifest.xml).
2014-09-01 16:11:24 : DEBUG ExtensionManifest in cache is still the same (C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo\csxs\manifest.xml).
2014-09-01 16:11:24 : INFO ExtensionManifest 'C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\csxs\manifest.xml' contains '1' valid extensions for this host
2014-09-01 16:11:24 : INFO Found extension with id 'com.example.ext'
2014-09-01 16:11:24 : DEBUG -> BasePath : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext
2014-09-01 16:11:24 : DEBUG -> ExtensionBundleId : com.example.ext
2014-09-01 16:11:24 : DEBUG -> ExtensionBundleVersion : 1.0.0
2014-09-01 16:11:24 : DEBUG -> ID : com.example.ext
2014-09-01 16:11:24 : DEBUG -> Version : 1.0.0
2014-09-01 16:11:24 : DEBUG -> MainPath : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\index.html
2014-09-01 16:11:24 : DEBUG -> ScriptPath : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\jsx\hostscript.jsx
2014-09-01 16:11:24 : DEBUG -> ScriptEngineId : com.example.ext_Engine_Id
2014-09-01 16:11:24 : DEBUG -> AutoVisible : true
2014-09-01 16:11:24 : DEBUG -> StartOn -> Event : 0
2014-09-01 16:11:24 : DEBUG -> Type : Panel
2014-09-01 16:11:24 : DEBUG -> Menu : Extension-Name
2014-09-01 16:11:24 : DEBUG -> MenuPlacement : (null)
2014-09-01 16:11:24 : DEBUG -> Size
2014-09-01 16:11:24 : DEBUG -> Height : 300
2014-09-01 16:11:24 : DEBUG -> Width : 300
2014-09-01 16:11:24 : DEBUG -> MaxSize
2014-09-01 16:11:24 : DEBUG -> MinSize
2014-09-01 16:11:24 : DEBUG -> IconPath
2014-09-01 16:11:24 : DEBUG -> IconPath -> Normal : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconNormal.png
2014-09-01 16:11:24 : DEBUG -> IconPath -> Disbaled : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconDisabled.png
2014-09-01 16:11:24 : DEBUG -> IconPath -> RollOver : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconRollover.png
2014-09-01 16:11:24 : DEBUG -> IconPath -> DarkNormal : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconDarkNormal.png
2014-09-01 16:11:24 : DEBUG -> IconPath -> DarkRollOver : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconDarkRollover.png
2014-09-01 16:11:24 : DEBUG -> DefaultExtensionData : (null)
2014-09-01 16:11:24 : DEBUG -> SpecialExtensionData : (null)
2014-09-01 16:11:24 : DEBUG -> RequiredRuntimeList : 1
2014-09-01 16:11:24 : DEBUG -> RequiredRuntime -> Name : CSXS
2014-09-01 16:11:24 : DEBUG -> RequiredRuntime -> Version : 5.0.0
2014-09-01 16:11:24 : INFO ExtensionManifest 'C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo\csxs\manifest.xml' contains '1' valid extensions for this host
2014-09-01 16:11:24 : INFO Found extension with id 'com.OLO.Nemo.extension'
2014-09-01 16:11:24 : DEBUG -> BasePath : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo
2014-09-01 16:11:24 : DEBUG -> ExtensionBundleId : com.OLO.Nemo
2014-09-01 16:11:24 : DEBUG -> ExtensionBundleVersion : 0.5.0
2014-09-01 16:11:24 : DEBUG -> ID : com.OLO.Nemo.extension
2014-09-01 16:11:24 : DEBUG -> Version : 0.5.0
2014-09-01 16:11:24 : DEBUG -> MainPath : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo\Nemo.swf
2014-09-01 16:11:24 : DEBUG -> ScriptPath : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo\Nemo.jsx
2014-09-01 16:11:24 : DEBUG -> ScriptEngineId : com.OLO.Nemo.extension_Engine_Id
2014-09-01 16:11:24 : DEBUG -> AutoVisible : true
2014-09-01 16:11:24 : DEBUG -> StartOn -> Event : 0
2014-09-01 16:11:24 : DEBUG -> Type : Panel
2014-09-01 16:11:24 : DEBUG -> Menu : Nemo
2014-09-01 16:11:24 : DEBUG -> MenuPlacement : (null)
2014-09-01 16:11:24 : DEBUG -> Size
2014-09-01 16:11:24 : DEBUG -> Height : 400
2014-09-01 16:11:24 : DEBUG -> Width : 232
2014-09-01 16:11:24 : DEBUG -> MaxSize
2014-09-01 16:11:24 : DEBUG -> MinSize
2014-09-01 16:11:24 : DEBUG -> IconPath
2014-09-01 16:11:24 : DEBUG -> IconPath -> Normal : (null)
2014-09-01 16:11:24 : DEBUG -> IconPath -> Disbaled : (null)
2014-09-01 16:11:24 : DEBUG -> IconPath -> RollOver : (null)
2014-09-01 16:11:24 : DEBUG -> IconPath -> DarkNormal : (null)
2014-09-01 16:11:24 : DEBUG -> IconPath -> DarkRollOver : (null)
2014-09-01 16:11:24 : DEBUG -> DefaultExtensionData : (null)
2014-09-01 16:11:24 : DEBUG -> SpecialExtensionData : (null)
2014-09-01 16:11:24 : DEBUG -> RequiredRuntimeList : 1
2014-09-01 16:11:24 : DEBUG -> RequiredRuntime -> Name : CSXS
2014-09-01 16:11:24 : DEBUG -> RequiredRuntime -> Version : 5.0.0
2014-09-01 16:11:24 : INFO
********** Number of extensions found : 2 **********
2014-09-01 16:11:24 : INFO Register Extension called for Extension : com.OLO.Nemo.extension, ExtensionType : Trusted
2014-09-01 16:11:24 : INFO ----------------------------------------------------------------
2014-09-01 16:11:24 : DEBUG Extension inPlayerType : 1
2014-09-01 16:11:24 : DEBUG Extension mainUTF8Path : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.OLO.Nemo\Nemo.swf
2014-09-01 16:11:24 : DEBUG Extension iconPathNormal :
2014-09-01 16:11:24 : DEBUG Extension iconPathRollOver:
2014-09-01 16:11:24 : DEBUG Extension iconPathDisable:
2014-09-01 16:11:24 : DEBUG Extension windowType: Panel
2014-09-01 16:11:24 : DEBUG Extension showWindowOnCreate: true
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry topleftx: 0
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry toplefty: 0
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry width: 232
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry height: 400
2014-09-01 16:11:24 : INFO PlugPlugRegisterExtension() callback returned: PlugPlugErrorCode_success //<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< FLASH BASED plugin
2014-09-01 16:11:24 : INFO Register Extension called for Extension : com.example.ext, ExtensionType : Trusted
2014-09-01 16:11:24 : INFO ----------------------------------------------------------------
2014-09-01 16:11:24 : DEBUG Extension inPlayerType : 2
2014-09-01 16:11:24 : DEBUG Extension mainUTF8Path : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\index.html
2014-09-01 16:11:24 : DEBUG Extension iconPathNormal : C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconNormal.png
2014-09-01 16:11:24 : DEBUG Extension iconPathRollOver: C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconRollover.png
2014-09-01 16:11:24 : DEBUG Extension iconPathDisable: C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\extensions\com.example.ext\icons\iconDisabled.png
2014-09-01 16:11:24 : DEBUG Extension windowType: Panel
2014-09-01 16:11:24 : DEBUG Extension showWindowOnCreate: true
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry topleftx: 0
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry toplefty: 0
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry width: 300
2014-09-01 16:11:24 : DEBUG Extension defaultGeometry height: 300
2014-09-01 16:11:24 : INFO PlugPlugRegisterExtension() callback returned: PlugPlugErrorCode_registerExtCallbackNotFound
2014-09-01 16:11:24 : WARN Service: com.example.ext not registered properly. //<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< HTML5 BASED plugin
2014-09-01 16:11:24 : INFO PlugPlugSetMenu() callback called for main menu. Extension : , inMenuPosition:
(null), Menu: [{menuId: '1',nameUtf8: 'Nemo',extensionId: 'com.OLO.Nemo.extension'}]
2014-09-01 16:11:24 : INFO PlugPlugSetMenu() callback returned: PlugPlugErrorCode_success
2014-09-01 16:11:24 : INFO ExtensionLoadService activated
2014-09-01 16:11:24 : DEBUG PlugPlugAMTRequest() callback called. Request: <?xml version="1.0" encoding="UTF-8"?><PlugPlugEnvelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="./AmtlibPlugPlug.xsd"><request id="1" functionName="getProductLicenseInfo"><arguments/></request></PlugPlugEnvelope>
2014-09-01 16:11:24 : DEBUG PlugPlugAMTRequest() return value: PlugPlugErrorCode_success
2014-09-01 16:11:24 : DEBUG PlugPlugAMTRequest() XML returned chunk: <?xml version="1.0" encoding="utf-8" ?>
<PlugPlugEnvelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="./AmtlibPlugPlug.xsd">
<response id="1" functionName="getProductLicenseInfo">
<AdobeIDCreated>1</AdobeIDCreated>
<LicenseType>Retail</LicenseType>
<LicenseExpires>0</LicenseExpires>
<LicenseRefreshes>0</LicenseRefreshes>
<LicenseEncryptedSerial>909709176804077038364305</LicenseEncryptedSerial>
<LicensedProductName>EPIC_APP_598</LicensedProductName>
<SecondsSinceActivation>0</SecondsSinceActivation>
<SecondsSinceSerialization>8147122</SecondsSinceSerialization>
<SecondsBeforeExpiration>0</SecondsBeforeExpiration>
<SecondsBeforeRefresh>0</SecondsBeforeRefresh>
<AMTLibResponse>6</AMTLibResponse>
<LicenseStatus>3</LicenseStatus>
<SerializationGraceInseconds>3888000</SerializationGraceInseconds>
<ProductCycle>8</ProductCycle>
<PendingClaims>
<PendingClaim>
<AdobeID>87ADE9246F6370DB6008205B2EAE5B95</AdobeID>
<TimeStamp>1401433567</TimeStamp>
</PendingClaim>
</PendingClaims>
<IsSuite>SUITE</IsSuite>
<APIVersion>2.0</APIVersion>
<PersonGUIDWithAuthSource>10B3010147A877E8992015B9@AdobeID</PersonGUIDWithAuthSource>
</response>
</PlugPlugEnvelope>
2014-09-01 16:11:31 : INFO PlugPlugUnloadExtension called for extension : com.OLO.Nemo.extension
2014-09-01 16:11:31 : DEBUG AllocatePlayer() callback called. playerOptions: 0B4CFB01
2014-09-01 16:11:31 : DEBUG AllocatePlayer() callback returned: PlugPlugErrorCode_success
2014-09-01 16:11:31 : DEBUG Connected PlugPlug DOM to APE player
2014-09-01 16:11:31 : DEBUG Looking for available StageManagers
2014-09-01 16:11:31 : DEBUG Looking for available StageManagerBundles in StageManagerManifest at C:\Program Files (x86)\Common Files\Adobe\CEP\StageManager\StageManagerManifest.xml
2014-09-01 16:11:31 : DEBUG No StageManagerManifest found at C:\Program Files (x86)\Common Files\Adobe\CEP\StageManager\StageManagerManifest.xml
2014-09-01 16:11:31 : DEBUG Looking for available StageManagerBundles in StageManagerManifest at C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\StageManager\StageManagerManifest.xml
2014-09-01 16:11:31 : DEBUG No StageManagerManifest found at C:\Users\BC-OLO\AppData\Roaming\Adobe\CEP\StageManager\StageManagerManifest.xml
2014-09-01 16:11:31 : DEBUG Looking for available StageManagerBundles in StageManagerManifest at C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\StageManagerManifest.xml
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2014-09-01 16:11:31 : DEBUG Determining the most recent StageManagerBundle
2014-09-01 16:11:31 : DEBUG Now checking StageManagerBundle with Version (5.0.0.20140224_v5_0_0_62), ReleasePath (C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\Release\StageManager-5.0.swf), DebugPath (C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\Debug\StageManager-5.0.swf) against (null)
2014-09-01 16:11:31 : DEBUG Will use StageManagerBundle with Version (5.0.0.20140224_v5_0_0_62), ReleasePath (C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\Release\StageManager-5.0.swf), DebugPath (C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\Debug\StageManager-5.0.swf) as the most current StageManagerBundle
2014-09-01 16:11:31 : DEBUG StageManager SWF will be loaded from 'C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\CEP\StageManager\Debug'
2014-09-01 16:11:32 : DEBUG Add StageManager event listener
2014-09-01 16:11:32 : INFO StageManagerController: Created StageManager <STAGE_MANAGER_0> for Extension <com.OLO.Nemo.extension>
2014-09-01 16:11:32 : INFO Return value of PlugPlugUnloadExtension call : PlugPlugErrorCode_unknown
2014-09-01 16:11:32 : INFO PlugPlugTerminate called
2014-09-01 16:11:32 : INFO StageManager: Disposing StageManager <STAGE_MANAGER_0>
2014-09-01 16:11:32 : DEBUG Remove StageManager event listener
2014-09-01 16:11:32 : DEBUG Disconnected PlugPlug DOM from APE player
2014-09-01 16:11:32 : DEBUG DisposePlayer() callback called. apePlayerRef: 06C4CE78
2014-09-01 16:11:32 : DEBUG DisposePlayer() callback returned: PlugPlugErrorCode_success
2014-09-01 16:11:32 : INFO Return value for PlugPlugTerminate: PlugPlugErrorCode_successAssuming we have a CSXS Flash based extension which works with DW CC 2014, steps to be followed for the extension to show up in DW CC 2014:
1. The extension should be placed at /Users/labuser/Library/Application Support/Adobe/Dreamweaver CC 2014/en_US/Configuration/CEP/Extensions . [WIN: C:\Users\labuser\AppData\Roaming\Adobe\Dreamweaver CC 2014.1\en_US\Configuration\CEP\Extensions] . The installation of the zxp should have placed the extension in the above path.
2. Add a custom menu item like <menuitem mmstring:name="menus/DWMenu_Window_BusinessCatalyst" key="Cmd+Shift+B" enabled="true" command="dw.toggleCSXSExtension("com.adobe.bccsdialog");" checked="dw.getFloaterVisibility('BCModulePanel');" id="DWMenu_Window_BC_Modules" /> where the argument in the call dw.toggleCSXSExtension is the Extension Id as seen in the manifest.xml at the line <Extension Id="com.adobe.bccsdialog">.
Note: All these will work provided the extension is successfully registered with DW.
To know if an extension is registered with DW, do the following:
1. On MAC, there is a CSXS preference plist file Users/labuser/Library/Preferences/com.adobe.CSXS.5.plist which has an entry named LogLevel. Set the value to 5 for detailed log. [On windows –Registry - Computer\HKEY_CURRENT_USER\Software\Adobe\CSXS.5]
2. Quit and Launch DW
3. Open Console application and under ~/Library/Logs/CSXS/, there will be a log file created with name csxs5-DRWV.log [WIN: log file is in C:\Users\labuser\AppData\Local\Temp]
4. In the log, search for "Register Extension called for Extension : com.adobe.bccsdialog, ExtensionType : Trusted" and under that, you should see "PlugPlugRegisterExtension() callback returned: PlugPlugErrorCode_success" which mean this extension is successfully registered with DW.
5. When you try loading the extension from the menu you have added, you should see an entry like "INFO PlugPlugLoadExtension called for extension : com.adobe.bccsdialog" followed in the next few lines by " INFO Return value of PlugPlugLoadExtension call : PlugPlugErrorCode_success" and you should see the extension loaded in DW.
If any of these steps fail with any value other than "PlugPlugErrorCode_success", the extension will not load in DW.
The solution provided here is a temporary one and we are bringing back the functionality we have removed in DW CC 2014 in the next release. -
Insert options not working in Dreamweaver - PLEASE HELP!!
I have Dreamweaver CS6, purchased through Creative Cloud running on an iMac.
Recently I have noticed the Insert options are not showing up through the Insert window:
On top of this, none of the options in the Insert drop down menu work either.
I have tried going through all the in-app settings but haven't found anything that might be causing this problem, which is why I am so concerned.
I need to fix this ASAP so someone please help me out!Try trashing your cache first: http://forums.adobe.com/thread/494811
If it still doesn't help, Help > Updates to make sure you've installed all available updates.
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