External display freezing & phone restarting

I've had an 8200 for just over a month now, and exchanged my original for a new one last week.  The original was powering off randomly and not turning back on without having the battery removed and replaced.
This one (in use for 4 days now) has begun restarting mid-call, and today the external display has frozen.  I've tried turning the phone off, waiting, and turning it back on, but all that does is turn a really old text message that I read last month into a 'new' message again.
I can call the phone, and the red light will flash and it will ring.  It answers just fine, but the display remains frozen.  If I then close the phone, the number I was calling from appears as the new frozen display.  I called it from a landline over 30 minutes ago, and the display still appears as that incoming call.
Is there anything that can be done for this, short of exchanging the device again?

Hi and welcome to the forums!
Instead of just turning the phone off, a battery pull will resolve a lot of problems. It provides a
better reset.
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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