External display not showing calls

All of the sudden last week my phone stopped displaying who was calling.  It just vibrates and when I open the phone to see who it was, it would pick-up the call automatically.  I figured out how to switch that, but would prefer to just fix it so I can see who's calling without opening the phone.  Any ideas?
Also, how come when I open emails on my desktop, it doesn't show them as read on my blackberry?  
Thanks- any help is appreciated! 

Hi and Welcome to the Forums!
For your first issue:
Anytime random strange behaviors creep in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
For the second issue -- please tell us what email service this is (e.g., GMail, Yahoo, work via BES, work via OWA/BIS, desktop redirected email, etc.).
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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