External drive driver installation in Windows -7

Dear Users,
i have a external drive Transcend Store Jet TS1TSJ25M3 ..... from last week as i attach this drive to my computer its not detected by the computer. i can just see in in devices and printers > devices.
as i try to update the driver of this the windows said ....windows has determined the driver software for your device is up to date......
yesterday i updated the windows as well . my windows-7 is ultimate version and this copy of windows i bought with the computer. i tried to visit the transend-info.com site and downloaded the drivers from there but useless......last week it was ok i dont
know whats happen to it.........
Thanksssssssssss
Tahir Mehmood

if that suggestion doesn't help your issue
http://www.transcend-info.com/Support/FAQ-590
1.Since the hard drive needs more than 600mA to spin up and USB2.0 can only provides 500mA, a USB3.0 StoreJet  may not work well on a USB2.0 host due to the insufficient power
2.If you connect a USB3.0 StoreJet to a USB3.0 host but did not find the faster transfer speed(compare to USB2.0), you may want to check whether the USB3.0 driver is installed completely. Most of the OS now does not contain USB3.0 driver itself. Please contact
your PC or USB3.0 expansion card manufacturer for USB3.0 driver.
I also suggest update your chipset

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