External drive issue with late 2010 model 27" imac

I'm having trouble getting a Seagate Freeagent Go 2.5" 1TB to mount with the new 27" model imacs (11,3).
At first I thought that maybe it wasn't supplying enough power but after buying an external powered hub it still won't mount.
It must be something to do with the newest model since I have an early 2010 model imac which works fine with the drive.

Hello Brett!,
A rule i usually live by when purchasing externals, is to firstly check the file format (many are factory formatted in NTFS or FAT32) and if that is the case then change them to HFS+ using disk utility. That is of course if you intend to only use it with your mac, for example i use an external formatted in FAT32 and it works on Windows and Mac.
Secondly its a good code of practice to make sure the drive spins up, as that is the easiest way to check for a dodgy powersupply.
Thirdly and hopefully finally, if those tips don't work then try mounting it on another mac or pc and see if it is detected in any form, that'll tell you if there is a connection issue.
Regards,

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