External drive not readable on new iMac

Hi, I recently bought a NEW iMac with USB 3 and Thunderbolt. I am upgrading from an OLDER iMac with firewire 800 and 400. The OLD iMac was operating on OSX 10.58. The NEW iMac is operating on Mountain Lion OSX 10.82. I have been using 4TB G-Drive for about 6 months on the OLD iMac. I connected the G-Drive to the NEW iMac via and I get the message: "the disk you inserted is not readable by this computer."
I go back to my OLD iMac and the drive mounts fine. So I backed up the G-Drive to another external, connected it to my NEW iMac (via USB 3) and re-formatted it. Now it mounts on the desktop and is acting normal on the NEW iMac. However, when I connect it via firewire to the OLD iMac it no longer mounts on that computer and I get the message "the disk you inserted is not readable by this computer."
What is going on?
Whichever computer I format the drive with, it wont mount on the other. I've never encountered something like this! It is important that I am able to use this drive on multiple MAC computers as I am regularly moving between editing systems and collaborating with other people on various Mac computers. I don't think it is a firewire / USB 3 issue as it works with both cabels (once it has been formatted by either the old or new iMac). I am thinking it has something to do with Mountain Lion?
Any ideas and expertese appreciated.

Yes. The G-Drive required a firmware update which was provided to me by G-Drive Tech Staff.
I downloaded the update and then after re-formatting the drive it now works with all computers (Firewire, USB 3, etc). The problem was connected to Firewire and USB 3.
The file they provided was called: G-Drive USB 3.0 Firmware Update Utility.
-Ben

Similar Messages

  • I have 2 external drives connected to my new iMac. I can see but no one else can, the other can be seen but not written to.

    I have 2 problems, i have 2 external drives connected to my new iMac.
    Both are formatted to FAT 32, one I can see but no one else can and I can write to that drive,. The other can be seen by all but not written to by me or anyone else (This drive was used on PC but is FAT32 (have been back to the PC & told it to read write).
    Permissions are correct on both that I can see. Thats the extent of my knowlege.Please help

    Whilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
    OS X 10.9 Mavericks
    OS X 10.8 Mountain Lion
    OS X 10.7 Lion
    OS X 10.6 Snow Leopard
    OS X 10.5 Leopard
    OS X 10.4 Tiger
    OS X 10.3 and earlier
    OS 9, OS 8 & System 7
    OS X Technologies
    OS X Server
    iPad
    iPhone
    iPod
    Other

  • I want to format my external drive so that my new imac and my pc can read and write ,what should i do?

    i want to format my external drive so that my new imac and my pc can read

    Start by partitioning the drive as required for the Mac:
    Drive Partition and Format
    1. Open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    Now click on the Erase tab in the main menu, then select ExFAT from the Format Type dropdown menu. Click on the Erase button. This format is read/write on both the Mac and the PC. If you have a problem with it on the PC, then format the drive the same way using the Windows formatter.

  • External drive not recognized by new mac, old still recognizes it

    I have a portable external 1tb hdd. I just bought a new macbook pro and the old macbook pro currently recognizes the drive where the new one does not. Disk Utility shows no external drive connected. thoughts on why the new one won't connect with it?

    I contacted Apple technical support. They had me run the Disk Utility to repair the external hard disk (no problems found) and then zap the PRAM, which is supposed to clear the power path to the firewire port (or something like that). After that I tried doing a backup, and it went to completion without losing contact with the external disk. I don’t know if the problem is permanently fixed, but progress is being made.

  • USB external drive not readable by mac but readable by windows

    Hi, I have a usb external drive (Seagate FreeAgentDesktop Media) which works fine with windows xp but cannot be read by the mac. I reinstalled the mac a couple of days ago because it was being very slow and I had a bunch of junk on it. Anyway, after that, it won't read the external drive. It will give me an error message saying that the disk is not readable by the computer. Sometimes it will give me the message saying that the drive was unmounted improperly by windows and for me to unmount it correctly. When I go back to windows, it's there, then I restart and go back to mac, it'll give me the message that the disk is not readable. I have 2 of these drives and both of them have this issue. I also tried disk warrior but it says that the file system cannot be rebuilt. I tried USB flashdrives and they work. I got all the data off of one of the external drives into the other and I couldn't format or even erase the drive because it says that the permission was denied. However, I could format it and erase it with the installation DVD. But I had the same result no matter what format they were in. I have very important data on these drives and I really need to be able to use them with both operating systems. Thanks a lot!

    Hi Schmerz Meister;
    If DiskWarrior say it can rebuild the disk about your only other alternative it to reformat it.
    This will of course destroy all data on the disk so make sure you have copies of the data elsewhere,
    Allan

  • External drive not readable

    I have a La Cie external drive that I use to store my video on. When I plugged it in to either of my two computers today, it says this disk is not readable by this computer, Does anyone know how I can recover or read the data ( mostly by FCE HD projects ) ? thanks joanlvh

    Try a different cable, though it's possible the drive has failed. Does it spin up? Is it making any noises?

  • External Drive Not Readable/Intermittent

    I have a Toshiba HDD that was extracted from a Windows PC for data recovery and the drive is being connected via USB 3.0. As soon as I connect the drive the following message appears:
    "The disk you inserted was not readable by this computer."
    As the drive is corrupted, this is understandable. However, soon after ignoring the message and proceeding to use the recovery software (Ontrack EasyRecovery Professional) the drive is disconnected and reconnected again. This triggers the same error message as before and then the cycle begins again. When trying to initialize I can see the drive connecting/disconnecting every 3-4 seconds.
    I tried connecting the drive to a different computer (Sony Vaio with Windows 7) and it had no problems, so it is not the USB cable or the drive itself. Even tried the demo version of the recovery software and all the data is still intact, but the license is not transferable.
    I really need to recover the data from this drive so formatting is not an option. So, if anybody knows how to prevent the drive from being intermittent I would really appreciate it.
    Working with a MacBook Pro 15in Retina Early 2013, OS X 10.10.1.
    Thank you!

    To boil it down...
    This behavior only happens on your MBPro / Yosemite running 3rd party App "Ontrack EasyRecovery Professional" DURING the recovery process?
    Drive is readable on two Win PCs?
    I would say that the "Ontrack EasyRecovery Professional" is having trouble with Yosemite, but it seems that it would simply fail to run at all, rather than fail in a process(?)
    I will ask our Hosts to move this to MBPro / Yosemite for more targeted help.
    ÇÇÇ

  • External Disk Not Readable by OSX after Setting Drive Letter in Windows 7

    My external hard drive, which was previously formatted as Mac OS Extended (Journaled), contains all of my purchased music. I have this external drive connected directly to my iMac via USB. My iTunes in OS X points to this drive.
    After installing Boot Camp, I was able to read this external hard drive in Windows 7, but I changed the drive letter used in Windows 7 from E: to G:. Bad idea, apparently...
    Now when I boot into OS X, I can no longer read the drive (although I can read it in Windows 7 just fine). I get the error message:
    "The disk you inserted was not readable by this computer." [Initialize] [Ignore] [Eject]
    When I use Disk Utility to attempt to Repair Disk, I get the following error:
    "2010-11-24 08:43:41 -0800: Verify and Repair volume “disk2s2”
    2010-11-24 08:43:41 -0800: Starting repair tool:
    2010-11-24 08:43:41 -0800: ** /dev/disk2s2
    2010-11-24 08:43:41 -0800: Invalid BS_jmpBoot in boot block: 000000
    2010-11-24 08:43:41 -0800: Volume repair complete.
    2010-11-24 08:43:41 -0800: Updating boot support partitions for the volume as required.
    2010-11-24 08:43:41 -0800: Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
    I've searched for this issue in these forums and on the web and have not yet found a solution.
    Is there any way to repair this external drive so that I can again read/write to it in OS X (WITHOUT losing my music)?
    Thanks!

    I had this exact problem. I bought a 1 TB My Book, formatted it with Disk Utility, and completed a successful backup. I also had some home videos on it and was using about 40% of the drive. One day, about a week later, I had the same "disk unreadable" message and soon panicked. Tried everything, but finally spent $100 for Disk Warrior and I was able to get my videos off, but it wasn't able to fix my drive, DW said I didn't have enough memory.
    I reformatted and put my videos back on, but now will use a different drive for backups, so if it fails again I only lose my backups.

  • How do I transfer music and photos from my Power Mac G5 to my new iMac. Have an old FireWire but it does not fit the new iMac

    I am trying to transfer photos, music, etc from my Power Mac G5 to my new iMac. The Power Mac is too old for the migration assistant to help. I have an old Firewire but it does not fit the new iMac. Any suggestions? If a Firewire is the best option which one do I need? Thanks.

    You need a Firewire 800 to 400 adapter or cable or a external USB 2/3 drive (self powered) it can default to the old USB the G5 uses 1 or 2.
    Format the drive info here.
    Backup and restore info
    https://discussions.apple.com/message/16276201#16276201

  • If I back up my iOS devices on my iMac in the US, then do a time machine backup to an external HD, will I be able to plug the external HD into a brand new iMac in the UK and restore the new machine as per the old one, and restore my iOS devices?

    If I back up my iOS devices on my iMac in the US, then do a time machine backup to an external HD, will I be able to plug the external HD into a brand new iMac in the UK and restore the new machine as per the old one, and restore my iOS devices?

    Since you don't really have a question, I will give you a very broad information source for the next time you have a Time Machine question.
    Please visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Oh, you cannot use a computer whose only disk drive is the target of a an OS X cloning operation regardless of what software is used for the clone. You can, however, use the source drive except if you try to clone using Disk Utility.

  • I had a HD failure on my MBP, luckily i had a full backup on an external drive. However, my new drive had Maverick installed, my photo's were in a 9.2.3 version of iPhoto. Now I can't move my library across. Help !

    I had a HD failure on my MBP, luckily i had a full backup on an external drive. However, my new drive had Maverick installed, my photo's were in a 9.2.3 version of iPhoto. Now I can't move my library across. Help !

    my photo's were in a 9.2.3 version of iPhoto. Now I can't move my library across. Help
    What exactly is the problem?
    You are now running Mavericks. What version of iPhoto do you now have installed? If you restored  an iPhoto 9.2.3 version, it will not work with Mavericks, you first need to update iPhoto to the current version 9.5.1.  Check, if you are seeing an update on the "updates" tab of the App Store, when you sign in with your Apple iD, or on the "Purchased" tab in the "Accept" portion of the tab.
    What kind of backup of your iPhoto library do you have?

  • WD My Passport 1TB USB external drive randomly ejects from my iMac and MacBook Pro.  I have tried two separate USB cords.  I have updated the firmware.  I have tried it on my MacBook, two different Macbook Pro's, and my iMac.  All give the

    WD My Passport 1TB USB external drive randomly ejects from my iMac and MacBook Pro.
    The drive is approximately 4 years old.  When the drive is plugged in, I can see the data.  It appears to be working properly.  The only problem is that everyone of my Apple Machines are ejecting it.   Several years ago, this drive connected to Mac machines with no problems.   I have tried two separate USB cords.  I have updated the firmware.  I have tried it on my MacBook, two different Macbook Pro's, and my iMac.  
    All give the same result of random ejection of the drive and the error message of:
    Disk Not Ejected Properly
    Eject "1TB Passport HD" before disconnecting or turning......
    Searching through the web, it seems this is an common/known problem.   Does anyone know the solution?
    Thanks,

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback

  • I have my Time Machine on an external drive (not connected to Airport Extreme) and I have an external HD attached to airport extreme. Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme. How?

    I have my Time Machine on an external drive (not connected to Airport Extreme) and I have an external HD attached to airport extreme. Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme. How?

    Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme.
    Sorry, but no.
    Time Machine will backup your Mac, but not the hard drive attached to the AirPort Extreme.
    Time Machine will back up a hard drive only if it is attached directly to your Mac via USB or FireWire.

  • External USB not recognized on my iMac (intel) in Disk Utility, Finder as well as in Terminal diskutil list but is listed in System Profile, which includes the location ID of 0xfa400000 / 5.  Can the location ID be used to restore USB identity ?

    My 1TB Seagate external USB not recognized by my iMac (intel) in Disk Utility, nor in Finder as well as in Terminal "diskutil list" but it is listed within the System Profile, which includes the location ID of 0xfa400000 / 5.  Can the location ID be used to restore the identity of my external USB ?

    Hello JNotorious,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    USB and FireWire Quick Assist
    http://support.apple.com/kb/ht1151
    Have a nice day,
    Mario

  • I have an older HP5550C flatbed scanner that works with 10.5 and 10.6 but not on my new iMac running 10.7

    I have an older HP5550C flatbed scanner that works with 10.5 and 10.6 but not on my new iMac running 10.7. Surely there is software that will allow older scanners to work on OS10.7. My MacBook Pro runs 10.6 and the

    Although the HP Scanjet shows up in the system profile for the computer it is generic and is not configured (as in screen shot).  It also does not show up in the ;ist of pritnters, scanner when I open Image Capture.  I can't load the software that came with the printer because it is out of date so that would make it impossible to configure the scanner on the new iMac. see below:  Too bad there isn't some generic profile I could load that would cover the 5550c. I have a new all in one printer-fax-scanner but the old one can scann in slides and negatives which I have.

Maybe you are looking for

  • HP Color Laser Jet CM1312fi MFP- My printer is not Wireless-C​apable.

    I used to print remotely through my wireless modem/router (printer was connect to router by USB and we could print from our wireless capable laptops from anywhere in the house)  but now I can't remember how to set it up.... I connected the wireless r

  • What happens to the outputs when I reconfigure the 6524 card?

    I have an application where I want to recongure the card throughout my program. For example I might initially want to set a single 8 bit port, so I could use Dig_Prt_Config and Dig_Out_Prt. Then I might want to output a batch of data using buffered I

  • BPC - Dimension Owner - How to use a Team as a dimension owner

    BPC 7.0 MS I have a dimension with an OWNER property.  I can define the OWNER property for a dimension member to be a User by using the syntax of: <domain name>\<username> for example, we have an Active Directory domain of CORP and a username of L123

  • Upgrading CF 5.0 to MX 7 on Linux

    Hi all, I was just wondering if anyone has any experience upgrading CF 5.0 to MX 7 on a Linux server. I am thinking about upgrading a Linux server running CF 5.0 and Red Hat 7.2 to run MX 7. There are a couple hundred websites on this server and was

  • My iWeb won't open. Please help!

    iWeb will not open. The icon bounced a couple times it seemed like it was opening, then the top menu showed up but nothing else. I had tried publishing my site previously, and though it said it was successful, it wasn't showing up on the web without