External drive not visible on macbook

Hi all
I am brand new to the mac from windows, so far so good! However I have an external hard drive that I want to plug into my macbook and back up onto. Problem is when I connect it it is not "seen" in the finder window. The drive is presently formatted as NFTS. I want to reformat it for mac but unable in the disk utility option as it can't see it! Covered the basics ie drive works and is powered as checked on the (ex) windows machine, so macbook is powering it but nothing more. I have tried reformatting it under windows, the only choice I have is to NFTS. Am I missing something glaringly obvious here. Am sure this may be the first of many posts.....!!
Thanks in advance
Ynot

One basic problem is bus-powered USB drives that require a little more power than the port is capable of delivering.
I have a WD Passport drive that only comes with a single port cable and mounts fine on any machine I've tried it on.
I have a SimpleTech Pininfarina Design USB drive. It powers up fine on a Toshiba Satellite with just one port. On my iBook G4 1.42 and MacBook I need to use both plugs (one is designated as "power only" of a Y-cable plugged straight into both native ports. I tried it with the main one to the MacBook port and secondary one to an unpowered hub (with other components) but it doesn't work that way, or with the single plug. It also has a port for a 5V power supply, but I don't have one that will work.
When it doesn't work, the power light still goes on the drive but doesn't otherwise mount on the desktop or show up in System Profiler. There's enough power for the drive to make a bunch of noises, but that's it.
Some bus-powered drives have an external power supply port, while others will only take more power with one of those Y-cables. Could you tell us what brand and model? I think people can give you suggestions with that as a starting point.

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    Hi all
    I am brand new to the mac from windows, so far so good! However I have an external hard drive that I want to plug into my mac and back up onto. Problem is when I connect it it is not "seen" in the finder window. The drive is presently formatted as NFTS. I want to reformat it for mac but unable in the disk utility option as it can't see it! Covered the basics ie drive works and is powered as checked on the (ex) windows machine. I have tried reformatting it under windows, the only choice I have is to NFTS. Am I missing something glaringly obvious here. Am sure this may be the first of many posts.....!!
    Thanks in advance
    Ynot

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