External drive/OS problem with itunes

I had itunes installed on an external drive, thought everything was there and safe, but now after my C drive on my computer has been swapped out to upgrade to Windows 7, I don't know how to make itunes work again. There is an itunes folder on my external drive, and a media folder that sems to have about the same amountof data as is on my ipod. Can't see anything that looks like a program file. Do I need to reinstall itunes, and if I do, will my ipod and phone fill the library and apps back in? i did a backup a while ago, but not recently, and the change to the computer happened before I had a chance to do a new backup. I'm not smart about iTunes; thanks for any help.

I'm back at my computer....I do have .itl files....here is a screenshot of what I have inside the iTunes folder on my external drive, plus I have the media folder:
So what do I do.....do I sitll have to reinstall iTunes? My plan had been to eventually move the external drive and iTunes to a different computer. Thanks.

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HT1338 External HD Backup Problems With iTunes

I am using 2 externial harddrives with my movies, music, and tv showes, books etc... which i run in itunes so they are all orginased in an itunes folder I am using 2 harddrives because I dont have enough memory on my computer. all the files fit on one but i got an extra so i could make a back up of the other encase something happened to the only one i would have had
My question is this There are some files i want seperate from the other harddrive so when i get lets say a few movies, or music, and i cant remember which ones but know i need to make a backup and want to copy them to the other hd to have a backup I dont want to do a mirred copy to the other. so what i have been doing is copy and paste say the movie file and paste it to the other hd movie file it will then say some of the files already exist do you want to copy over them or something similar if i say no it will cancel the whole thing if i say yes it will copy all the files over the old ones and take forever. I hope im still making sense! sorry for any confusion ! is there any way to only copy the files that dont exist on the other harddrive to the other ? I dont want to just copy the itunes folder because it would take forever to copy all of the files over and most of them are already on the other to begin with just a few songs i dont have on one but not shure which Any help will be appreciated

George_greece wrote:
After reading the troubleshooting C1 and according to that i reformated both disks to HFS+ journaled with GUID partition table (same partition table as my internal HD uses on my macbook pro) .
So far i managed to do the 1st time back-up pretty fine .
Yay!
Now i m checking why the external hard drives occasionally goes on sleep even when im playing files fm them ( i used to had on energy saver settings the option to disable the disks when possible enabled before -factory default , i disabled that option and the xternal drives seems stable now , sounds a bit strange for me , but works.
Yes, on occasion they won't "spin up" quickly enough from sleep, and even more rarely changing that setting will help. You might also see if the maker has a firmware or driver update for your disks.

I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

I redirected iTunes to an external drive and moved my iTunes library and folder, but my hard drive is still low on space. How can I be sure that my music is all on the external HD ONLY, especially with the new iCloud technology?

I redirected iTunes to an external drive and moved my iTunes library and folder, but my hard drive is still low on space. How can I be sure that my music is all on the external HD ONLY, especially with the new iCloud technology? It doesn't look like I created any more space by doing this, AND I totally lost all my iTunes playlists. I'm not sure if because I added old library materials manually if this messed up my playlists, or if the new location is just not reading my moved library. In any case, I followed step by step instructions and found a few holes and thought I'd just "figure it out" but I guess I'm not as smart as I thought since I'm still scratching my head many hours later.
Thanks for any support ;-)
Eaglerocker

Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder.
If this is to a new computer and you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.

I have an iMac and I am running out of disc space. I am considering an external drive to house my iTunes library. If I buy a second drive to operate as a back up will time machine back up the disc on the IMac and the external drive with the iTunes library

I have an iMac and I am running out of disc space. I am considering an external drive to house my iTunes library. If I buy a second drive to operate as a back up will time machine back up the disc on the IMac and the external drive with the iTunes library?

If you have a considerable photograph and/or movie collection you may want to consider off loading those to the EHD too. Here are Apple's article showing how handle iTunes & iPhoto libraries.
iTunes: library on EHD
iPhoto: How to move the Library to EHD
Roger

Having a problem with itunes. Just downloaded the lastest itunes update. However, it won't open because it keeps trying to download to a driver (k:) which I don't have. Since my phone iOS is updated and can't connect to itunes anymore. How do I fix this?

Having a problem with itunes update. Download wants to update to a driver (k:) which my computer doesn't have. As a result the download does not go through.

Try the following user tip:
"Invalid drive X:\" install errors

More problems with iTunes 9.1.0.79

Hi,
since I have had my iPhone I have upgraded itunes a couple of times and never had any problems until now.
I upgraded to 9.1.0.79 two days ago and am having all sorts of issues.
Now when itunes starts it takes ages.
When my iphone is connected I get a message saying:-
+itunes cannot sync information with the iphone 'iphone' because syncing has been disabled on this computer+
I click the yes button to enable syncing and then receive an error message:-
+itunes was unable to load provider data from sync services reconnect or try again later+
I then click OK and my phone appears in the devices list.
These error messages happen every time I start itunes, so by me clicking the yes button to enable syncing does absolutely nothing.
My iphone will sync fine just that itunes tends to freeze up and is very slow.
I run a diagnostic from the help menu and without my iphone connected it shows a red dot next to 'No iPhone or iPod found', which is correct but when I have my iphone connected this red dot is now orange, what is the difference in colour?
I have turned of all anti-virus and firewall software but itunes is still the same, very unresponsive, so anti-virus/firewall is not the problem.
I followed to the letter:-
http://support.apple.com/kb/HT1925 and totally uninstalled everything and then reinstalled itunes only to find the same problem persisting.
This is definitely a problem with itune 9.1.0.79 and apple should be addressing it pronto.
Here is the data from the diagnostic run and it shows my iphone as not found even though it is connected, showing in devices and I can sync to it, wierd!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number **************
Current user is an administrator.
The current local date and time is 2010-04-12 20:39:07.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon HD 2600 XT AGP
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPhone 3GS running firmware version 3.1.3
Serial Number: *********
** iPhone/iPod touch Sync Tests **
Sync tests completed successfully.
I have blanked out serial numbers etc..
Regards..,
K :0(

notice how under diagnostics readout it shows "most recent device not currently connected"
mine does same thing and i have iphone connected when i do it.
my problems also started with this update and i show 4 errors in event viewer which is under adminastrative tools in control panel.
MY problem is super slow backups for a 16gb 3Gs with 12gbs free. a backup used to be done in like 30-45 seconds now takes about 5 minutes and looks as if it stals at a few points when looking at bar at top of itunes.
my iphone shows up in itunes and shows all pages etc. i do everything manually although i do sync apps.
everytime i connect iphone and open itunes i get 4 errors thats show up only in event viewer (but anyone who maintains computers should be aware of all tools available to them to see whats going on in the background) that show up for "BONJOUR" i have posted this here and under bonjour forum. i turned off bonjour services the proper way again thrru adminastrative tools>services double click bonjour and change for "automatic to "disabled". don't do it through msconfig as some would tell you to do if it's a bonjour issue.
but checking out event viewer can give you valuable info so you don't do the apple nonsense wasting hours to clean up their messy installation only to have it do exact same thing again. it's obvoius they have a conflict.... now we can only hope for a resolution ie UPDATE if enough complain by sending them all this.
i don't have a jailbreak phone nor am i rebuilding anything i'll live with it till they fix it as my event viewer log isn't getting filled up with bonjour errors anymore nor do i need all this bloated crap apple sends our way... i do have quicktime pro.

Moved songs to external drive, no audio in iTunes

I just copied all of my songs, etc to an external drive and changed the iTunes Media folder location to the new file on the drive.
However, when I ry to play the music in iTunes, the bar starts to roll but no music comes out.
What am I missing? Is there a connection that I have missed?
THANK YOU.
jf

You say the bar scrolls. It really is playing a track? You can see a title and it shows elapsed time?
There is the option to adjust volume on files in iTunes options, as well as a volume equalizing feature.
Have you tried playing another audio file on your computer with iTunes? With Quicktime? Tried playing one of the problem files with Quicktime? Does your system beep work? Let's see if the problem lies in iTunes or in the files themselves, or in the computer in general (e.g., bent headphone jack -- and you did unplug the headphones didn't you?)

I am experiencing two problems with iTunes on my iPhone 5s.

I am experiencing two problems with iTunes on my iPhone 5s.
Issue 1: iTunes Match
Some song playback is merging songs. I select “Song A” to be played and midway through the song it begins playing “Song B” however when I look at my phone it indicates that “Song A” is still playing even though the actual music is not “Song A”. I searched the Apple Support Community as well as the internet and this seems to be an ongoing issue back to 2012 that has not been resolved. All of the “fixes” that are provided do not work. For example, update/sync iTunes Match, delete the song from your iPhone and re-download from the cloud or delete the song from your iTunes including the iCloud and re-download. None of which worked. I even tried to complete erase the song from my computer hard drive and restarted my computer and then re-downloaded the song and it was still not working.
Issue 2: iTunes Preview Track
I am unable to preview any music on iTunes through the iTunes app on my phone. I have signed out of my user ID and restarted my phone and then logged back in and it did not fix the problem. My iTunes Match and iTunes radio are allowing me to play music. My software is up-to-date.

Same problem here, Im running the latest version of iOS 7 on my iphone 5S (ipod 5S) bricked lol. It was working fine and then a mates baby grabbed my phone and dropped it (not very high) then it went off so i turned it on and BAM i got the grey backround with the apple logo on it so, I waited, Then it went to BSOD and got stuck in that loop, I then done a manual reset I was able to turn it off thats all. I tried restore in recovery mode with the latest itunes it come up with Unknown Error, error code (14) (something to do with unreconizable USB) tried many diffrent USB ports but sadly nothing, I then tried DFU mode with itunes still not working. Im really stuck on this one I need some assitance PLEASE! HELP!
No aftermarket apps on iphone 5s
Latest iOS 7 on iphone 5s
Latest itunes 11.1.5.5
Running Windows 7 (good comp)

Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.us there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PCM anymore.

Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please

" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.

I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes

I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!

Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan

The "power search" yields no results whatsoever when i attempt to search. Is this a problem with itunes or my computer? Everything else seems to load just fine involving the itunes store.

I am attempting to search for artists on itunes and for some reason it keeps telling me there are no results when I know I am tying in the correct artist. I have been trying this repeatedly and using different artists and song names and I am still getting no results. Is this a problem with itunes?

The only thing I would be concerned about is.
1st, Where did the media come from.
2nd, Was it clean and free of scratches.
Most of the CD&DVD Drives in Powerbooks seem to be very very picky about the media they like to play with.
Always be carefull of the Source from where it came.
Commercially produced Media is rarely a problem.
It doesn't take much eiter to make them act silly.
Good Luck....Don

Problems with iTunes 7.1.2 : Missing Contacts Info

Problems with iTunes 7.1.2 : Missing Contacts Info !
I synced my iPhone 5s (running v 7.1.1) to my late 2010 MacBook Pro 13" (OSX 10.9.4) using iTunes (can't remember exactly which version of iTunes, but whatever was the latest around the end of May 2014).
Subsequently, I upgraded my iPhone 5s to v 7.1.2 and also upgraded iTunes to 11.3.1 (2), then synced my 5s to my MacBook Pro.
Following this, on both my iPhone and on my Mac (I don't use iCloud), many of my Contact details had reverted to a much older version, and most of the information under the "notes" field in each contact was missing.
Is there a way to revert to the prior version of iTunes (7.1.1) or otherwise restore this missing information? There is critical information in my Contacts that has now ceased to exist!

Often in upgrading the OS, QT or FCP for some odd reason QT will get knocked slightly off kilter. Before doing the step back to 6.5.2, try a complete QT reinstall.
This is how:
Go to /library/receipts and delete any files that say Quicktime followed by a number e.g. Quicktime703.pkg
Go to the Apple quicktime site and download the appropriate version of Quicktime to your hard drive.
Run the Quicktime installer.
Repair Disk Permissions for your System Disk (Disk Utility > Select the system disk > Repair Disk Permissions)
Reboot
FWIW, FCP4.5 can run without issue under 10.4.x and QT7, but it is VERY stable under 10.3.9 and QT6.5.2.
Good luck.
x

Problem with itunes 5.0

I called HP on saturday to see if they could help me with my ipod. It quit working. HP informed me that there was some major problems with itunes and that was causing my ipod not to work. HP walked me through the process of deleting itunes 5.0 and walked me through resetting my ipod. Now when I try to play the music i purchased in itunes it tells me i'm not authorized and to authorize i need to enter my id and password. When I do this it takes me to the music store to download 5.0. I only have one computer so there is no one else using my account. When I go under advance in itunes there is no button for authorize. Any suggestions? I don't want to download 5.0 again because I don't want to have to start over. I am not happy because of all the money i spent buying music and i can't listen to it.

At this point in time, I can't speculate about the patch, other than Apple is definitely aware there is a problem which they are working to resolve. For myself, I downloaded 5.0 just fine without any hitches, but then the first couple of times I used it, I realized I have no sound/playback. My issue has now occurred with a number of other people, also. Basically, I'm not connecting my iPod to iTunes until I'm convinced that the problems are resolved. No sound is bad enough, but I don't want any of the other issues. My music is safe as I store it on an external HD, but I just don't want to take any chances.
Bottom line, once the patch is released, it might be prudent to wait several days to see if the installation issues with 5.0 start resolving. Keep in mind this is just my opinion as I am another user like yourself.
Debbie

Problems with iTunes downloading songs to computer

Problems with iTunes downloading songs to computer. I hook up my iPhone as well as my Ipod and it does not download the new content on my computer.

with that one we'd better check on these possibilities:
You can't import or play music from an audio CD in iTunes for Windows
these resources might be helpful with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
iTunes for Windows: Updating the firmware on your CD or DVD drive
Updating the drivers on your Windows PC
Where to find firmware for your CD/DVD drive

External drive/OS problem with itunes

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