External Drive won't burn DVD's

I have a Sony external DVD/CD burner attached to my G4 it is capable of burning all formats of DVD and CD. The System Profiler recognises it and tells me all the formats it will burn.
However when I put a blank DVD-R in to burn a disc image, it won't burn and it tells me it can't burn to this disc and to insert recordable media.
It's not the DVD's as they burn with no problems in my other G4, either disc image, iDVD, Toast etc though this one has a superdive.
Any thoughts on this?

Hi
What interface are you using to connect it?
That error code in Tiger is often related to the Finder, relaunching the Finder can fix it. In Panther though, I don't know if the same is true, can't hurt to try, however.
If you just purchased it, I would strongly recommend returning it for a drive from a vendor with a higher standard of Mac-support, such as LaCie, or a vendor such as OWC, that sells a variety of cased-drives.

Similar Messages

External drive won't burn

I have an external Plextor PX-712UF CD-RR-RW+RW/DVD-R+R-RWRW. It plays CDs and DVDs fine but it won't burn CDs or DVDs on my G3 iMac It encounters an error at the beginning of the burning of the disk. It works on a G4 iMac that a family member has. I allow have a Que! Fire CD burner that works fine on the iMac G3. I am using OS X 10.3 and Toast 6 Lite.

Hi
What interface are you using to connect it?
That error code in Tiger is often related to the Finder, relaunching the Finder can fix it. In Panther though, I don't know if the same is true, can't hurt to try, however.
If you just purchased it, I would strongly recommend returning it for a drive from a vendor with a higher standard of Mac-support, such as LaCie, or a vendor such as OWC, that sells a variety of cased-drives.

Cd/dvd drive won't burn a disc,although it will read a cd

i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now burn a disc.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now able to burn a disc.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hi ya'll! I'm still learning how to navigate my way with Lightroom. (Last time I wrote, I did get some responses that work. Thanks so much!) Now, I have another question. When I try to copy pics from my external drive to a CD/DVD, no matter if do it from

Hi ya'll! I'm still learning how to navigate my way with Lightroom. (Last time I wrote, I did get some responses that work. Thanks so much!) Now, I have another question. When I try to copy pics from my external drive to a CD/DVD, no matter if do it from LR or my drive, I keep getting the message; "Disk burning is not supported by LR on this computer." I've tried everything I can think of, so, I thought I'd see if anyone may know if there's anything I can do. Or could it be that my computer just can't handle it? Help!!! So frustrating!! I have a PC Lenovo computer, I don't know if this makes any difference. Any ideas? Thanks so much for your help!!!

Have you burned Discs with other programs using this computer? Are you certain that you have a drive that will burn discs?

External drive won't mount after plugging in iPhone - MacBook 13'' (2,1)

Hi Support Crew...
I have a 13" MacBook(2,1) running OS X 10.6.2. This is a 2 GHz Intel Core 2 Duo machine w/ 4 GB RAM & 320 GB hard drive.
Today, I had the Iomega drive plugged in via USB, along with my soundcard (MOTU 828mk2) plugged in via FW. This is a very normal setup for me which has been bug free since I bought this computer over 2 years ago. When I plugged in my iPhone 3G via USB I got an error message which comes up when you incorrectly remove a device. This was strange because I didn't unplug anything, I only plugged in the iPhone. The iPhone was playing music when I plugged it in and I had to unplug and plug is back in to get iTunes to recognize it.
Ever since this happened, my Iomega external drive won't mount. I am able to access it via Disk Utility (and ran the Verify Disk/Repair Disk - everything is "ok"), however I can't access the data on the drive. I really really need the data but of course can't access it to backup.
Disk Utility log:
500.11 GB Ext Hard Disk Media (black text)
Iris (grey text) - I ran Verify Disk & Repair Disk
2010-01-22 14:20:51 -0800: Verify and Repair volume “Iris”
2010-01-22 14:20:51 -0800: Starting repair tool:
2010-01-22 14:20:51 -0800: Checking Journaled HFS Plus volume.
2010-01-22 14:20:52 -0800: Checking extents overflow file.
2010-01-22 14:20:52 -0800: Checking catalog file.
2010-01-22 14:20:56 -0800: Checking multi-linked files.
2010-01-22 14:20:56 -0800: Checking catalog hierarchy.
2010-01-22 14:20:58 -0800: Checking extended attributes file.
2010-01-22 14:21:00 -0800: Checking volume bitmap.
2010-01-22 14:21:01 -0800: Checking volume information.
2010-01-22 14:21:01 -0800: The volume Iris appears to be OK.
2010-01-22 14:21:01 -0800: Volume repair complete.
2010-01-22 14:21:01 -0800: Updating boot support partitions for the volume as required.
2010-01-22 14:21:01 -0800: Repair tool completed:
2010-01-22 14:21:01 -0800:
2010-01-22 14:21:01 -0800:
System Profiler shows the drive (on both FW & USB ports when I tried other cords). This drive does not require power and I am not using a USB hub, strictly the laptops ports. And yes, the laptop's power adapter is plugged in.
System Profiler: Device Tree log:
Iomega eGo HDD:
Capacity: 500.11 GB (500,107,862,016 bytes)
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk1
Product ID: 0x047c
Vendor ID: 0x059b (Iomega Corporation)
Version: 0.01
Serial Number: 000000066273
Speed: Up to 480 Mb/sec
Manufacturer: Iomega
Location ID: 0xfd300000
Current Available (mA): 500
Current Required (mA): 0
Partition Map Type: APM (Apple Partition Map)
S.M.A.R.T. status: Not Supported
Volumes:
Iris:
Capacity: 499.97 GB (499,972,702,208 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s10
When I tried to run Migration Assistant, I just get the spinning search circle and none of the drives come up, just endless searching.
The fact that I got the "Improperly removed device" error when I plugged in the iPhone makes me think something weird is up and it's not actually the external drive. There is clicking/whining/noise, the drives powers up fine and is recognized by the system but the mount point is now "not mounted".
Does anyone have any idea how to fix? If you live in SF, I will buy you a beer.
J

I meant to say; "There are NO clicking/whining/noise sounds made by the external hard drive"

My external drive won't mount. Disk Utility says it can't repair disk and to backup the disk and reformat, but how can I do that if it won't mount?

My external drive won't mount. Disk Utility says it can't repair disk and to backup the disk and reformat, but how can I do that if it won't mount?

See mount section in 1st linked article.
Disk Unmount Using Terminal
Disk Utility – Force Mount Disk

I installed the latest security update now my Lacie external drive won't show up in finder. Any Help?

I installed the latest security update now my Lacie external drive won't show up in finder. Any Help?

Does it show up in Disk Utility?
See mount section in 1st linked article.
Disk Unmount Using Terminal
Disk Utility – Force Mount Disk

LaCie external drive won't mount on iMAC

Hi,
My external LaCie external drive won't mount on my iMAC running 10.6.8 but will mount and show up on my PC as working fine, however I am not able to read the information on it as it was formatted for my iMAC. Therefore it leads me to believe this is a software issue.
I have reason to believe someone had changed the permissions and prevented the mounting of this external drive (which belongs to me) so that the contents won't be found on my iMAC.
How to resolve this issue?
Thanks in advance,
Cait

Cait,
Please try a SMC reset, it may take 2-3 attempts for it to work. Look over the instructions below carefully.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Toshiba DVD CD-R combo drive won't burn CDs

Help,
My Toshiba DVD-ROM / CD-R COMBO internal drive will not burn CDs. I have disabled the WIN XP service IMAPI CD-Burning servicem, but still it will not burn CDs. It used to work OK.
Its a SD-R5112 model.
Apologies to the moderator, if this is posted incorrectly, I'm not a frequent user.
System configuration:
****************System Information****************
[MSI_Info]
OS Version:      WinXP
LUS Version:      3.73.000
Language:      2057
MB Model Name:      MS-6593
MB BIOS Vendor:      AMIBIOS
MB BIOS Version:   1.50
VGA Model Name:      UNKNOWN
VGA Driver Version:   UNKNOWN
VGA MSI Version:
VGA BIOS Version:   UNKNOWN
[OS]
Name:         Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Manufacturer:      Microsoft Corporation
Version:      5.1.2600
CSD Version:      Service Pack 2
Windows Directory:   C:\WINDOWS
Boot Device:      \Device\HarddiskVolume1
Total Virtual Memory:   2048 MB
Free Virtual Memory:   2008 MB
Total Visible Memory:   512 MB
Free Physical Memory:   231 MB
Serial Number:
Install Date:      08/07/2003
Current Time Zone:   Paris , Belgrade , West Central Africa
Locale:         0409
State:         OK
[System]
User Name:      WINXP-STEVE
Description:      AT/AT COMPATIBLE
Model:         MS-6593
Manufacturer:      MSI
Number Of Processors:   1
Total Physical Memory:   512 MB
System Type:      X86-based PC
System Wake Up Type:   APM Timer
Power Supply State:   2
Power Manage. Support:   null
Bootup State:      Normal boot
[BIOS]
Name:         Version 1.00
Manufacturer:      American Megatrends Inc.
Version:      AMIINT - 10
Serial Number:      00000000
Release Date:      04/02/2001
Target Operat System:   Unknown
Language:         English
State:         OK
[CPU]
Name:         AMD Athlon(tm) XP 2000+
Description:      x86 Family 6 Model 6 Stepping 2
Manufacturer:      AuthenticAMD
Processor Type:      Central Processor
Version:      Model 6, Stepping 2
Data Width:      32 Bits
Socket Designation:   Socket-A
Processor Id:      0000005500000662
Processor Family:   Power PC 604
Processor Stepping:   2
Max Clock Speed:   1670 MHz
Current Clock Speed:   1670 MHz
Current Voltage:   0 V
External Clock:      133 MHz
L2 Cache Size:      256 Kb
Availability:      Running/Full Power
Power Manage. Support:   false
State:         OK
[Memory]
Name:         Physical Memory
Memory Device Locator:   DIMM1
Memory Bank Label:   RAS 0 & 1
Memory Capacity:   512 MB
Memory Total Width:   null Bits
Memory Data Width:   null Bits
Memory Type:      3DRAM
[Mainboard]
Name:         Base Board
Manufacturer:      MSI
Product Name:      MS-6593
Version:      1.0
Serial Number:      00000000
[Sound Device]
Name:         Realtek AC'97 Audio for VIA (R) Audio Controller
Manufacturer:      Realtek
Product Name:      Realtek AC'97 Audio for VIA (R) Audio Controller
Availability:      undefined
Power Manage. Support:   false
State:         OK
[Network Adapter]
Name:         Realtek RTL8029(AS)-based Ethernet Adapter (Generic)
Manufacturer:      Realtek
Product Name:      Realtek RTL8029(AS)-based Ethernet Adapter (Generic)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         1394 Net Adapter
Manufacturer:      Microsoft
Product Name:      1394 Net Adapter
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         RAS Async Adapter
Manufacturer:      null
Product Name:      RAS Async Adapter
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Packet Scheduler Miniport
Manufacturer:      Microsoft
Product Name:      Packet Scheduler Miniport
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (L2TP)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (L2TP)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (PPTP)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (PPTP)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (PPPOE)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (PPPOE)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Direct Parallel
Manufacturer:      Microsoft
Product Name:      Direct Parallel
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (IP)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (IP)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Packet Scheduler Miniport
Manufacturer:      Microsoft
Product Name:      Packet Scheduler Miniport
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Microsoft TV/Video Connection
Manufacturer:      null
Product Name:      Microsoft TV/Video Connection
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
[Video Controller]
Name:         NVIDIA GeForce2 MX 200
Current Refresh Rate:   72 Hz
Installed Drivers:   nv4_disp.dll
Driver Version:      6.14.10.5216
Inf File name:      oem7.inf
Availability:      Running/Full Power
Monochrome:      false
State:         OK
[Video Configuration]
[ ERROR: SPECIFIED ATTACHMENT MISSING ]

I downloaded the Nero BurnRights from the link in your reply. I installed it. After I installed it and re-booted my PC, there was no Nero group to add users to. Or if there was I can't find a way of adding users to the Nero group.
If I look in the system event log, there are lots of times where the cdrom shows and error. If I double click on the event entry, it says "The device, \Device\CdRom0, has a bad block " . If I look this up, it suggests that the drive may need to be cleaned. So I cleaned it with a CD cleaning disc. It made no differance.
Help !

CD/DVD Drive won't burn file to disk.

I have a HP Pavilion dv2799ea and i am running Windows 7 Bit on it.
My CD/DVD ROM Drive is a slimtype DVD A DS8A1H ATA Device.
When i try to burn files to a disk it it throws up the following error message:
"The disc wasn't burned successfully. Make sure that you have the laciest firmware for you CD or DVD burner installed, and then try again"
My driver are up to date on my DVD drive.
What i have tried so far to fix this problem is:
I uninstalled the slimtype DVD A DS8A1H ATA Device via device manager
and also uninstalled the
ATA Channel 0, ATA Channel 0, ATA Channel 1, ATA Channel 1, ATA Channel 2
under IDE ATA/ATAPI controllers in the device manager,
restarted my PC and it started installing them again, but with no luck as the disc will till not burn!
Also i went into Regedit under
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}
and deleted the UpperFilters - REG_MUTI_SZ
These were both fixes for other people online who seemed to have the same problem as me, however they have not worked for me!
I have since restored the registry the its former state.
I realism the error message says it may need a newer version of firmware, but i have searched online and don't seem to be able to find one (not that there isnt one).
If anyone could could please help me with this it would be greatly appreciated, as i feel i have tried everything that i am capable of!
For further note: I bought the PC second hand off a mate in April 11, but have not tried to burn a disc since i have had it!
He previously had windows vista on it!
Thank you in advance for any help or information on this matter

Thanks for the quick reply.
I have downloaded the software and tried to burn the files to disc with it, but it gives the following error:
"An error occured while burning the disc. Most likely the disc is not usable. Usually, these errors happen if the inserted media is not compatible to the drive or of poor quality.
(devWriteProtected) Could not write to Disc (LBA: 0 Length:32).
Write Protected. - 0x052700"
The discs i am using are cheap ones that i bought at the supermarket, 100 for £8 or something!
Do you think this could be the problem?

Pavilion G6 - DVD drive won't burn disks

PC details;
HP Pavilion G6-1309ea Notebook
Product number: A9X35EA#ABU
Windows 7 Home Premium 64-bit Service Pack 1
Processor: AMD A4-3305M APU with Radeon HD Graphics 1.90 GHz
CD-ROM Drive: hp CDDVDW SN208-BB Sata CdRom Device (Device Manager reports it's working properly)
The PC is outside its warranty period.
Hello, as a user with very little technical knowledge I need some help.
DVD disks will no longer burn. Ashampoo Burning Studio 2013 & similar programs all indicate successful completion of dvd burn but when disks are run afterwards, no data appears to be contained on them (apparently blank disks which click a lot then open in AutoPlay.)
I also tried burning a CD for audio with Windows Media Player but it stopped at 99% then began clicking & making strange noises resulting in an unreadable blank CD.
I've found nothing relevant previously posted here other than this; http://support.microsoft.com/kb/314060/en-us? which has been read & all the steps completed, so some assistance would be appreciated since to date 20 odd disks have already been wasted. A variety of different brands and types of writable discs - but all to no avail.
So... all suggested steps in link ablove completed.
I've cleaned the optical laser, updated drivers & ensured Microsoft Updates are current, uninstalled/reinstalled the DVD/CD-ROM drive, used Microsoft Fix it Solution (MicrosoftFixit.dvd.MATSKB.Run) which resulted in various fixes but didn't cure the problem. In the registry there were no upper and lower filters.
Thanks, Tony

Hello hpvirgin55,
Thank you for posting on the HP Forums!
I understand you are unable to burn DVDs anymore. I will do my best to assist you with this issue!
In this situation, it is hard to determine whether the issue is due to faulty hardware or software. To truly determine this, a reinstall of the operating system will be required. For more information on how to do this, please reference this document: Performing an HP System Recovery
Please let me know your results. Thanks again for posting on the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Optical drive won't burn DL dvd's

I dunno. It used to be more reliable before..... Optiarc stock dvd drive. says it can burn DVD+R DL, which I have a spindle of right now (Verbatim Brand) . I've tried using "Burn" which worked for me before, and I start it up, put in the blank disc, and it just sits there and tells me it can't find a disc. Even just putting the disc in, should, hopefully,get some kinda reaction from my Mac Pro, but nothing. The OS is 10.7.5. with 6 Gigs of Ram, as far as I know, Burn is the latest version....
and Verbatim worked for me before...Haven't a clue at the moment. Funny thing though, when I used to click on "About this mac' then "Storage", then the name and model # of the drive would come up, as well at what it would burn. Now it just says "Superdrive" and what it would burn. Weird, eh?
thanks for any help
John B

I can hear a scratching sound, like someone is scratching the disc with a needle.
The drive's head may be out of alignment.
Have it examined by a technician.

Can no longer copy files between internal drives or from burned DVD's

This just started today as far as I can tell. We have 4 dual 2.7GHz G5's running 10.4.4. Two of them seem to work as normal. The other two won't let me drag/copy files from one of the internal drives to the desktop or the other internal.
We have two internal drives, the one with OSX on it that works fine as in I can copy/drag files to the other internal drive (labeled "AV") or to the desktop. The AV drive won't let me copy/drag any files to the desktop or the other internal, I get the circle with a line through it. Also when I burn a DVD I can't copy/drag the files anywhere on any drive. If I put a previously burned disk (burned prior to today) in I can copy it fine to any drive.
I have verified/repaired all disks, repaired permissions, and checked read&write permissions.
Any help?

OK, I figured it out (I'll admit to being a Mac n00b). I was using DVD+R's. So the act of trying to copy files from a DVD+R (even though it was burned in the same G5) changes something in the drives so nothing on them will copy.
Ejecting the DVD+R and restarting without the disk in it got it back to normal. The problem was reproduced when I tried the DVD+R again (just to confirm the issue and solution). Again a restart fixed it.
Moral of the story, don't use DVD+R in Macs even though they can burn to them.
Anyway, if anything hope this post can help other n00bies.
G5 Mac OS X (10.4.4)

Mini DV to external drive to iMovie to DVD – strategy?

I have had 4 hours of old home movies transferred from Beta to mini dv tapes, and plan to transfer them to an external firewire drive using a borrowed camcorder, then use iMovie to edit and burn them onto a one hour DVD. Can I use the copy of iMovie HD 6 on my internal drive to process the dv material on the external drive, or should I install iMovie on the external drive - and will iLife let me do that? There is insufficient capacity on the internal drive to handle more than a few minutes of dv material.
Thanks for your help. It's my first crack at iMovie - any hints would be gratefully received!
iMac G4 Mac OS X (10.4.6)

hello there eagledavid1.
Welcome to the discussions.
You should have no problem doing that (although 4 hours will take a BUNCH of space). I have imovie on my internal drive and create the movies on the external drive.
All you do is open imovie6. A "create new project" window will open.
All you do is name the project. Then in the next field point it to your external hard drive.
One thing to remember is that DV format video can takes up a lot of disk space. About 3.6 MB/second or 13GB an hour.
One way to conserve disk space is to be selective about what you import to iMovie in the first place.
I recommend NOT to import wholes tapes, but do a selection WHILE import.
concerning disk size:
you need 10 - 15 GB free disk space on your internal drive, just to make iDVD work correctly... don't overcrowed your internal drive ...-
do some reading:
http://www.apple.com/ilife/tutorials/imovie/
best practise:
don't start with your "best" project, start with some "trash" project, 5min max, just to get used with all the functions & options...
good luck!!
Mac Mini & Windows XP Mac OS X (10.4.5) in the process of making the FULL switch from PC to MAC

Won't burn DVDs, rejecting various DVDs, what to do?

Hi all, I've had my MBP for about a year and a half now, and as of late it's not let me burn DVDs, quite some time ago, and also rejects various DVDs (brand new ones, no scratches on some not copies, genuine DVDs) and I don't know why.
I do have an extended warranty of 3 years, what do I do?

Since I just burned half a dozen single and dual layer DVDs this week and I'm up to date with updates, I think we can scratch that idea. Though if the update didn't quite take on your computer...If you updated via the software updater you can always download the combo updater and apply it again.
Media can be an issue - I have DVDs that my old MacBook burned just fine but my MBP won't. (Different drive manufacturers.) Dirt and dust can also be an issue. I'm not a big fan of optical drive cleaners but if you are out of warranty it is worth a try - for that matter if you are still in warranty it is worth a try. The next step would be a call to Apple.

External Drive won't burn DVD's

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