External dvd burner no longer works

hello
recently upgraded from leopard to snow leopard. i have two macs in an audio studio where the computers, their hard drives, and some other gear is one room away from me in a machine room. this cuts down on noise for me in the control room of the studio.
i've used external dvd burners for the two studio macs. both have been working great. these burners have worked fine under both tiger and leopard. suddenly, after the snow leopard install, neither works. i have never installed any special drivers for these, the os has always properly handled them.
i have found that if i insert a disc, i can power the burner off and then back on and then the disc will mount. it will not mount just by inserting it per normal. also, cd burning software doesn't see this drive. it's not a choosable option in the menu.
this is a major pita. i don't think that there is anything else that i can do here. i'm hoping it's clear to apple that this is an area of concern. firewire devices ought to be able to plug in and work, and the os which has handled this so well in the past is not doing it right now.
i've tried some basic troubleshooting, like swapping firewire cables, but have realized via these forums than many others are having similar issues. i'd love to have this working asap.

well, i have two external dvd drives, and both are firewire only. and neither one works anymore. it's quite a bummer. i'd love to see them working again. i kind of need them. i sure didn't expect this to be something that stopped working in snow leopard.

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