External DVD burner not working

I have LITE-ON DVDRW SOHW-1633S DVD burner attached to my Mac via USB.
When I turn burner on, Mac OS successfully detects it and even ask me to mount blank dvd to my desktop. Also I see burner in Disk Utility as well as in the list of available burners in Toast 7. I can even open and close tray and write CDs, BUT not DVDs. There is some error happening in Toast or any other soft when I trying to burn dvd disk.
Also, I just noticed that in System Profiler in Disc Burning section there is information that Burn support is unsupported.
Is my burner unsupported by Mac OS X and I will not be able to write DVD disks with it?

Hi Sabanin,
don't panic. Download and install this: Patchburn
This should solve your problem.
If this answered your question please consider granting some stars: Why reward points?

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La Cie external DVD burner not working with OSX 10.5.2

Every time I try to burn a DVD with my external drive I get an error message sayng that the connection is not stable. I have double checked all my connections and everything is fine yet I cannot burn DVDs or CDs. Any ideas????

I have had the burner for about 2 years and was working fine. Worked even after I upgraded to OSX 10.5. Tried to use it the other day, and this problem occurred. Not sure if it happened after the update to 10.5.2.

Lacie DVD Burner not working on my G5

I just got my first external DVD burner--LaCie 16x External FireWire and USB 2.0 Dual Layer DVD Burner in d2 Design (Mfr# 300978) selling for $140 in most places--and I’m having all kinds trouble. DVDs and CDs not mounting seems to be the biggest problem. I bought one last week and it worked erratically from the get-go—but it burned great discs.
So I exchanged it today for another of the same model. It worked well for an hour or so and then it began having problems mounting DVDs. Then I burned 4 DVDs on it and 2 were lemons. Also, it make a unhealthy-sounding squeaky noise when it was burning. And now it won’t mount any DVDs.
I’m I missing something here? I’m running 10.3.9. I have a 1.6 ghz single processor G5. Is there a make and model that’s now all the rage with you guys out there?
Thanks!

1. There is a LaCie DVD D2 updater at the LaCie support site.
2. They are VERY media fussy - try Verbatim media, if that works the media you are using is being rejected - the LaCie's have a wealth of meaningless error messages when they are upset including "unstable firewire connection" and various "medium sense errors", and they all boil down to it hates the media you are using.
Only Verbatim DL DVD+R work so far - none of the others will, period. Ritek, Fuji, etc.

External DVD drive not working with Lombard G3 333

I have an external DVD drive that worked when I had 10.4, but had to reformat HD and now only have 10.3.9, and now the DVD drive does not work with DVDs, it will work with CDs and CDR media, but not with DVD media. My Lombard did not come with DVD originally and I am using a PC Card (Macintosh PowerBook DVD-Video PC Card For PowerBook G3 Series) and it worked before with 10.4, but not with 10.3, any ideas? Also have tried with 9.x, no go either. Any help would be appreciated.
Also, would it be difficult to add a DVD logic board to my Lombard?
Joey

xamdu,
I am reading and replying to this post after first replying to your other post, so a few of my previous comments are redundant.
Regarding the FireWire(?) USB 2.0(?) DVD drive: It is possible Tiger supported your DVD drive but Panther does not. I would give PatchBurn for Panther a try:
http://patchburn.de/download.html
If the above is unsuccessful, take a look at this workaround:
http://www.macosxhints.com/article.php?story=20040330171655882
You can swap logic boards but it does require a lot of disassembly.
Since no version of OSX supports Apple DVD Player, I am assuming you have a third-party player like VLC installed to watch movies. If this is the case, the DVD Decoder PC card is not necessary. If booted to 9.x, you of course will need the decoder PC card but I did not know 9.x's Apple DVD Player supported external drives.

DVD burning not working after upgrading to 10.5.1

Hi,
I just purchased a macbook and found that dvd burning stopped working after upgrading to mac os 10.5.1. I went back to 10.5 and now it works without problems. Since so far I haven't experience problems with 10.5, I will continue using it.
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Best wishes,
Manuel

Hi,
I just got DVD burning to work under 10.5.1. I had originally formatted the OS-X partition as "case sensitive". Today I reformatted the partition as a regular Mac-os journaled partition, re-installed leopard and the upgrade, and now DVD burning works fine. I am not 100% sure, but it seems that using the case sensitive format caused the problem.
Manuel

LaCie DVD Burner not working since Snow Leopard update

Hi there, I'm searching the web for this one for some time now. Since I upgraded my MacBook to Snow Leopard (Currently I'm on 10.6.4) my LaCie DVD Burner doesn't work anymore.
The external DVD burner is connected trough USB to my MacBook and it was always working nicely. But since the upgrade to snow leopard the macbook doesn't even 'see' him anymore. I used to use Toast Titanium to burn my disks, but since the upgrade this tool doesn't recognize the DVD burner anymore.
Is this a known issue? In the mac info I can't see the LaCie burner.
Hope you guys can help me out on this one!
Regards,
Douwe Pieter van den Bos

I just noticed a problem with my Lacie dvd/cd superdrive also. I install any disk blank or formatted and the drive just hums and clicks and opens up the tray. I contacted Lacie and they don't even have the drive on the lists of products they sell. I wrote them an email and we cleared that up (took several days). It took me 8 days before I finally got fed up with dumb questions like "did you try another power supply?" Where am I going to get another one of those? How could the problem possibly be a power supply when the drive is recognized in Disk Utility, System Profiler etc. I can open and close the tray by pushing the tray button or open the tray from Disk Utility. They basically wanted a blank check for me to send them the drive to have it fixed.
My question is it possible I somehow affected the drive during my last upgrade? Or is it just a dirty laser? Is it worth getting a cleaning disk? Do they work even if Pioneer doesn't recommend using them? Maybe someone knows if I could at least use the chassis and get a newer better drive?
What really bothers me is that it cost well over 2 hundred when I got it and I've used it less than
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Help, I have an imac 11.1 with an optical dvd burner. It has died. What external dvd burner willl work? I tried the apple superdrive but it was not recognized.

I have an imac 11.1 running 10.6.8. The internal optical drive has stopped working. I ordered an apple superdrive and it did not reconize it. What external drive can I hook up?

Welcome to the Apple Support Communities
The Apple USB SuperDrive is only compatible with Macs without built-in SuperDrive (Mac mini, MacBook Air, the Late 2012 iMac and the MacBook Pro with Retina display). However, you can make it to work on your Mac > http://www.tuaw.com/2012/04/02/use-the-macbook-air-superdrive-with-any-almost-ma c/
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External DVD Drive not working with osx 10.8.5

Hi, I'm having issues with my MacBook Pro 15" 9,1 working with an external DVD drive. I am running OSX 10.8.5 and have been troubleshooting this issue for a few weeks. The optical drive itself is the original drive that came with the computer, but I have put it in an external enclosure to free up space inside the body of the MacBook Pro. The drive seems to function fine with CDs (playing and ripping - haven't tried burning yet) but is extremely inconsistent/barely functional with DVD playback. Only one DVD in my collection properly works - others bring up error messages in multiple programs (VLC, Wondershare, the native DVD application, etc.) and another continuously loops back to the main menu each time "Play Feature" is selected. These are a variety of DVDs that range from obscure to commercial and old to new (the oldest and most obscure is the only one that works). After deciding that it is not the programs, I replaced the enclosure. I still had the same exact issues. I reset PRAM - no solution there. I created a new user on my computer, installed the same media players and had the same luck. I then used the same external drive on my old MacBook Pro 15" (5,4 running OSX 10.6.8) to see if it would work there. It worked perfectly (with the native DVD application). What is going on here and how can I get my new computer to recognize the external DVDs reliably and consistently?

older superdrives were Hitachi mfg, new ones are Panasonic. Since yours is new and panasonic, indications are it wont work thru the enclosure on your NEW macbook, rather as you state on your older Mac.
until you said it worked fine on the old machine, the logical conclusion is a dirty lens on the laser since it reads CDs fine but most DVD not, since the track is much smaller.
Considering a new superdrive is only $48 on ebay ,or $78 for a new superdrive, your frustration might be too much, and just grab a new superdrive.
Your detailed information indicates a firmware incompatibility of the panasonic superdrive thru an enclosure
This is the new superdrive, made by panasonic as you have in your enclosure:
http://www.ebay.com/itm/like/221280580133?lpid=82
of course thats a lot of trouble buying that AND an enclosure, easier still is just getting a Mac superdrive inside its working enclosure designed for use as such:
http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive

External dvd burner stopped working

Hi, have an older imac -installed tiger os a while back worked fine- bought a LaCie external cd/dvd burner worked fine until this am 12/29 when THE COMPUTER TURNED ITSELF OFF!! (no human intervention, no power outage) restarted computer which functioned fine- hooked up LaCie and imac would not recognize burner(couldn't bring it down on menu)very bizarre Hope this makes sense to someone Thanks

If possible, try to use the drive on another computer, just to make sure it is still working ok. Even a PC is good for testing, since you just want to make sure it is ok.
Try resetting the PRAM, by restarting the Mac and immediately holding down the CMD, Option, P and R keys simultaneously (CMD is the cloverleaf/apple key) before the "bong" sound. Keep them down for at least three "bong"s, then let the system finish starting up. Plug the drive, pop a prerecorded CD/DVD and see if it mounts. You can use Disk Utility to check if the system "sees" the unit, or you can also run System Profiler for that purpose.

DVD Burner not working after update

I have a Ricoh dvd+rw burner that was working fine until I switched to Tiger. I used patchburn on both startup discs (I have 2 different partitions) and now the other partition with panther will not work either. the only change I made was the change to tiger. I get a no sense code message on both of the drives. I tried to burn with the finder, disk utility, toast 7 titanium, firestarter, ddragon burn, and iTunes with no luck. I would appreciate Any information that anyone has on htis situation
thanks
dakiem
G4 400mhz, 640 mb ram Mac OS X (10.4.6)

Hi
Is this internal or external?
Does it show up in Apple System Profiler?
If it's external, try the other FireWire port.
What version Tiger, and have you tried re-running the Combo 10.4.6 updater?
Have you tried from a different admin User account?
Have you tried a DVD lens cleaning disc?

New DVD burner not working w/iTunes

Okay, I've been working on this and digging through these forums for awhile now. I'm still stumped. So here we go:
I had a new DVD burner installed. I'm using Nero software which works fine for DVD, data, etc. However, iTunes gives me the "disc burner or software not found" message if I try to burn a disc from iTunes.
I have completely uninstalled and reinstalled iTunes (yes, latest version) twice now. No go.
In edit>preferences>advanced>burning CD burner: still shows the old CD-RW.
iTunes will recognize and play prerecorded CDs and ask if I want to import them.
In help>diagnostics>CD/DVD drive tests, after putting in a prerecorded CD as requested: Optical drive detected IS the correct device (D: ASUS DRW-1814BL) BUT I get a red dot with "no audio CD found" yet the songs are showing in the device window (in actual iTunes behind the diagnostic window).
Diagnostics complete:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ECS S746FX
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-04 11:41:31.
Video Display Information:
RADEON 9600 SERIES
RADEON 9600 SERIES - Secondary
** CD/DVD Drive Tests **
UpperFilters: GEARAspiWDM (2.0.6.1),
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
I have uninstalled all virtual drive software, including Daemon Tools, PowerISO, and MagicDisc.
I have followed the article pointed out in an earlier thread involving editing the registry to remove 3rd party filters.
Okay... that's as much info as I can think of. Help?

Do you by any chance have Daemon tools? They are know to cause drive recongnition problems with this error number.
I intended to add this link just in case:
http://gearsoftware.com/wiki/index.php?title=SPTD_Drivers
Message was edited by: polydorus

External DVD drive not working

Need some help with this one:
My sister-in-law has an iMac G4 1.25Ghz 17” LCD USB 2.0 with 10.4.11.
The internal DVD-ROM CD-RW died awhile back so she purchased a Sony external DVD-ROM CD-RW USB 2.0 to take its place.
Everything was working fine.
Recently, she had some bad sectors on her HD (5 yrs old anyhow), so I purchased her a new HD, installed it and while I had the case open, I removed the broken internal DVD-ROM CD-RW. Installed a fresh 10.4.11
System profiler can see the USB Sony DVD-ROM CD-RW, but when a disk is installed, or when I open Apple DVD player, it says a disk drive cannot be found.
The DVD can be seen on the desktop.
System prefs is configured to open Apple DVD player when a DVD is inserted.
I hooked the new Sony drive to my setup (iMac G5 2.0) and the drive works fine when I put in a DVD.
Would removing the old broken DVD-ROM drive from the G4 cause the new external USB Sony not to work??
Any suggestion? I checked Sony’s site and there is no d/l’s for the drive.
Thanks,
--Bob Aldridge
Huntsville, AL

Hey Bob,
My understanding of this is that when you install the OS there is like a "shake hands" with the DVD-ROM chip on the internal ATA bus by the installer. The installer then installs/enables the necessary components to play DVDs.
Would removing the old broken DVD-ROM drive from the G4 cause the new external USB Sony not to work??
If you remove that drive that's probably why you get the:
"An installed DVD player cannot be found" error.
I did not re-apply any thermal compound on the heat pipes. Is the compound something I can get a Radio Shack?
Here's the exact procedure from the 1.25 Service Manual:
"This procedure requires the following tools:
• Plastic stylus or plastic spatula to remove the old thermal paste
• Plastic stylus or plastic spatula to spread the thermal paste
• Thermal paste (922-4757)
Part Location
1. Thoroughly clean the original thermal film from the mating surfaces (circled below) of
the bottom housing and thermal pipe. Use a plastic stylus to scrape the surfaces
clean. Note: Do not use an abrasive material or liquid cleaner.
2. Squeeze a ball of thermal paste onto the mating surfaces of the thermal pipe.
3. Replace the bottom housing.
Warning: The bottom housing has four torx screws that must be tightened to at least
17 in.-lbs. Use a torque driver (service tool 076-0899) to ensure that the thermal pipe
is firmly mated with the top base. If you do not have a torque driver, you must make
sure the screws are tightened by hand FIRMLY, BUT NOT FORCIBLY.
Failure to apply the thermal paste as described in this procedure, and failure to
tighten the torx screws as directed, could cause the computer to overheat and
damage internal components."
I personally haven't had a 1.25 apart. The 700s and 800s I've had apart have a silicone pad like material or thick rubber compond on the heat pipes. The manuals for those machines refer to "thermal pads".
I think you could use a thermal pad material like from Micro Center, Comp USA or Radio Shack.
This is the Radio Shack stuff:
http://www.radioshack.com/product/index.jsp?productId=2295074&cp=&sr=1&kw=therma lpad&origkw=thermalpad&parentPage=search
If the thermal stuff was not too badly damaged you'll probably be OK but I'd probably run Temperature Monitor for a while just to make sure.
Richard

Ideapad U110 - External DVD Player not working with Windows 7

I did a windows 7 upgrade on my U110 and now the external DVD drive will not function. The computer recognizes that a DVD driver is plugged in (in an explorer folder) but Windows 7 doesn't register the DVD when I plug it in and the computer cannot read the DVDs. It seems to be trying as there is noise emanating from the DVD drive and the light is blinking but no end result.
I've search high and low for a solution but non seem to exist. Lenovo support has no driver replacement. Their rep suggested reinstalling the Intel chipset for Vista which I've done and that didn't fix anything. Is there a solution out there? Has anyone else encountered this problem?
Oh and my internal microphone doesn't work either. I assume a related issue.
Many thanks for any help.
Alec

Here's one out of nowhere: do you have CD/DVD software that includes Sonic DLA or something like it? I've seen that take over drives and prevent normal operation.
If you right click on the drive and hit properties, are there any suspicious looking tabs?
Total WAG, and about 1% likely, but there you go.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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External DVD burner not recognized

February 2014 Mac Pro
Final Cut Pro X
A DVD burner and an LG BluRay burner.
I believe the reason why I can't seem to burn either type of disc anymore is because I have plugged them into different USB ports over the many days I've been using these devices. They work fine on other computers and were working fine on this one, but Final Cut Pro uses a "Create Disc" program that I believe gets confused by which disc drive is to be used.
Final Cut Pro X completes the transcoding and goes to burn the DVD or BluRay disc (depending on which I selected in the Share menu) but nothing happens anymore.
How do I flush the hardware cache (if there is one) and restart with these external devices. The Mac Pro only has 4 USB ports but I needed more so I swap out the cables from time to time as I sync iPhones or upload memory cards to iPhoto.

Found my own problem.
I use a program from Jeppesen to download FlightCharts for my Garmin G1000 on my MacPro called JDM. It loads an app called JSUM that doesn't close or exit cleanly after using the software. This service utility interferes with the USB ports and prevents a whole host of devices from working properly. I had to use Activity Monitor to close JSUM service and then rebooted. (I also deleted the app)
All was returned to normal!

DVD Burner not working in Mac Mini

My mac mini (running OSX 10.7.5) all of a sudden stopped burning/reading DVDs, however CD burning and reading still works.
I ran my system's disk utility and corrected some problems and tried again to no avail. I tried a previously burned DVD which did not work either. However, after trying several DVDs, I got the burner to work (or at least it appeared to as it went thru the usual messages of recording my iDVD movie, but when the recording message showed DONE, the screen appeared to freeze there (typically, at this point, I usually get a message that asks if I want to burn another) --I was able to hit cancel to exit the program. Anyways, the DVD did not burn. At this point on the plus side, I can now read my previously burned DVD... so I tried again to burn my iDVD Movie again but it just spits out after 15-30 seconds.
I saw on some boards that I should try cleaning the burner? Do I have to take my system apart to do this? Do I use a cleaning disk? If this is the case, will my DVD acknowledge it if it isn't working? Or do I just spray compressed air into its slot?
Any help would be greatly appreciated as this is for a job that I need to get out.
Thanks so much!

Yes use a CD/DVD cleaning disk
Also see:
How to clean a DVD Superdrive using a credit card !
It could be that the burning laser died. Different lasers are used for CD and DVD burning

External DVD burner not working

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