External dvd will not read

my external dvd drive will not read it just runs then spitts it out,

Is the external USB drive product an Apple USB SuperDrive?
http://www.ifixit.com/Device/Apple_USB_SuperDrive
Not sure if a cleaner disc would help, or if there is a defect in the
drive which may cause a disc to be re/jected. If the drive were an
internal one, a reset may apply; such as NVRAM. However due
to this being an external one, I don't know if that'd do anything.
You may have to look on the maker's site to see if there are any
support links or suggestions on how to make it work, if not Apple.
There are some Support articles concerning their USB Superdrive.
•Apple computers: Troubleshooting the slot-loading superdrive
http://support.apple.com/kb/HT2801?viewlocale=en_US
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964?viewlocale=en_US
Could be this reset may help the optical drive work correctly.
But your mileage may vary, depending on other circumstance.
Good luck & happy computing!

Similar Messages

  • EMac External LACIE DVD Drive not reading.

    eMac External LACIE DVD Drive not reading.
    eMac 700 MHz running OS X 4.4
    Came without DVD or modem internal
    Has 256mb memory
    Bought a used Lacie 1394 Firewire DVR External.
    Was able to burn DVD’s and CD’s with Toast 6 Light.
    Cannot find the “DVD Player” on the hard drive.
    It will read data DVD.
    eMac will not read any movies burnt or bought.
    I was told I probably need more memory?
    Thought running IDVD would fix the problem.
    No Soap.
    This machine was giving external modem problems before Tiger was installed.
    Before we spend more money or just get ride of the eMac.
    What is the DVD problem?
    This same Lacie burner reads and writes DVD and CD fine with our iMac 450 DV 320mb memory. Running 9.2 and X.3

    OS X 10.3.x / 10.4.x natively support data burning to external DVD drives but video payback requires software such as iDVD which isn't installed by default on models without an internal DVD drive (the installer sees no internal drive and thinks it's unnecessary). Try downloading VLC Player and see if that will let you play movies.

  • Tecra 8200: drive will not read DVD-R or DVD+RW

    I have a Tecra 8200 running on Win98.
    It has an SD-R2002 Rev A combo drive with firmware 1324.
    It reads commercial DVDs OK, but will not read DVD-R or DVD+RW (booktype set to DVD-ROM) disks (I don't have any other types to try).
    Is this correct or is the drive faulty?
    If it is broken I would like to replace it with a DVD writer. Is there a writer that will fit this laptop?

    The drive is not faulty. It is just DVD-CDRW drive, as Gipsy said.
    I didnt find any info about compatible DVD burner for this unit. Problem is that this unit has no firewire or USB 2.0 ports and you can not even use external one. Maybe if you use USB 2.0 PCMCIA card.
    The unit is about 5 or even 6 years old and you maybe expect too much. ;)

  • DVD drive will not read DVD-Roms

    I recently tried to reinstall a game that I had played previously, only to find that my drive will not read it. I can hear the disk spinning, but my computer will not recognize that there is a disk in the drive. I tried some of my other games and I noticed that all of the older games, that ran on CD-Rom, had no trouble installing, while the ones that ran on DVD-Rom never showed up in the drive.
    This is strange because I have installed all of these DVD-Rom games on my laptop before with no problem. I've tried doing simple fixes, like updating everything and uninstalling then reinstalling the drivers, but nothing helps. 

    Hi,
    If it worked before then try few System Restore points and check. Could have happened due to some update.
    Also provide the Product number of your notebook if restore doesnt help.
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • DVD drive will play audio CDs but will not read from a DVD with photos saved on it -

    DVD drive will not read DVD with photos saved on it. Also will not run system discs. Gives mesage "please insert a disc into Drive D. It plays CDs fine so appears to be working.
    Please advise - thank you.
    Gerry

    I too have this same problem.  Posted about it in another thread then saw this.  I hope there is a fix.

  • My 24" imac will not read cd's, reads dvd's fine

    My 24" imac will not read cd's, reads dvd's just fine.

    1) Make sure the CDs are clean and free from scratches.
    2) Go to: Apple > System Preferences > CDs & DVDs and make sure that blank CD: is set to Ask what to do and that music CD: is set to Open iTunes.

  • Superdrive UJ-857E will not read Photo DVD

    I have a Macbook Pro that i use for all my wirk. I create my own dvds as well as play regular shop dvds. Recently I have been editing photos from a HP Photo DVD without issues however, my Macbook pro will not read the same DVD. (it does nor even show up in finder as a disc) I do not now what to do at this point as I despretely need to be able to access my own photo dvds.
    Any information, guidance or support will be most welcome. :-) Please find the specs listed below.
    MacBook Pro
      Model Identifier:          MacBookPro3,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.2 GHz
      Memory:          4 GB
      Bus Speed:          800 MHz
      Boot ROM Version:          MBP31.0070.B07
    MATSHITA DVD-R   UJ-857E:
      Firmware Revision:          ZA0E
      Interconnect:          ATAPI
      Burn Support:          Yes (Apple Shipping Drive)
      Cache:          2048 KB
      Reads DVD:          Yes
      CD-Write:          -R, -RW
      DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
      Write Strategies:          CD-TAO, CD-SAO, DVD-DAO
    System Software Overview:
      System Version:          Mac OS X 10.6.8 (10K549)
      Kernel Version:          Darwin 10.8.0
      Boot Volume:          Macintosh HD
      Boot Mode:          Normal

    Thanks much but I just unplugged the USB connector and put it back in and now it says YES!  And I'm doing a test burn right now.
    --Jeff

  • Bootcamp will not read Windows 7 DVD.

    When attempting to install Windows 7, bootcamp will not read the Windows 7 disk (DVD disk purchased from Microsoft). Message tells me disk is blank. Inserted disk in a Windows PC, confirmed Windows 7 disk has all data on it.
    MacBook (regular) mid 2008 running OSX 10.8.2, Bootcamp 5.0.

    If you want to run MS Windows Simultaneously with OS X you can buy either Parallels or VMWare Fusion. Follow the installation instructions for the app you choose, both do the same thing. There are several advatages of using Parallels or Fusion including:
    1. Running OS X & Windows simultaneously
    2. You can run Windows XP, Vista and/or Windows 7
    You can also use Boot Camp which comes with OS X to run Windows 7. The downside is you can only run one operating system at a time, either MS Windows or OS X. If you are a Windows gamer this is the best option for 3D gaming. In order to install follow the instructions in Boot Camp Assistant, you can find BCA in Applications - Utilities - Boot Camp Assistant and then follow the on-screen instructions. 

  • Friends MacBook Will Not Read DVD's!

    Hey there I have a friend who just bought a new MacBook before she went off to college and it will not read certain DVD's. I have no idea what the problem is. The first DVD that I tried worked just fine, but when I put in a different one it would just kick it right back out at me. Please Help Thanks!

    Hi,
    I realise you have already tried some of the steps listed below, but it may be worth trying the following procedure from start to finish.
    First, from the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.
    sfc /scannow                 ( note that there is a space between sfc and the / )
    Let the process complete, then type exit and hit enter.  Restart the PC.
    Next, try the automated fixit from Microsoft on the link below.
    Vista
    Check if the drive is now working.
    If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager.  Click to open the IDE ATA/ATAPI Controllers.  Right click on the first channel and select uninstall.  Do not delete drivers if asked.  When uninstalled repeat the process for each channel.  Also if an ATA controller is listed, right click and uninstall this, again not deleting drivers if asked. Then open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.
    Reboot the PC and let Windows reinstall the devices.  Check the drive again.
    If it still isn't working, run the automated fixit from Microsoft on the link below again.
    Vista
    Next, from the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.
    Let me know how you get on.
    Best wishes,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?

    have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?

    Handbrake is not ideal for this.
    You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
    http://www.squared5.com/svideo/mpeg-streamclip-mac.html
    which is free, but you must also have the  Apple mpeg2 plugin :
    http://www.apple.com/quicktime/mpeg2/
    (unless you are running Lion in which case see below))
    which is a mere $20.
    Another possibility is to use DVDxDV:
    http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
    which costs $25.
    For the benefit of others who may read this thread:
    Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
    If you are running Lion:
    From the MPEG Streamclip homepage
    The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
    To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
    The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

  • I have just put iCloud on my computer this week.  I have had multiple issues with it and my computer not working.  Thought I worked most of the bugs out with updates etc, but now it will not read my dvd's or audio books.  Why is this?

    Not sure what to do?  My disk drive will not read my dvd's or audio books.  Was working fine till I upgraded my comp with Icloud.

    I am a very novice user.  Here goesl  I have a MacBook Pro 2.53 GHz intel Core i5.  4gb 1067 MHz DDR3.
    OSX 10.9 

  • My disc drive on Mac Pro will not read installation dvds

    I have been trying to install some software on my Mac Pro  - OS 10.8.  It will not read the installation DVD.  It acts like it is blank.  I thought this was a faulty dics drive so I purchased a new one from OWC and installed it and it is doing the same thing!
    Please help I payed a lot for this software and cant use it.

    persyna wrote:
    ...I thought this was a faulty dics drive so I purchased a new one from OWC and installed it and it is doing the same thing!...
    Since you're on your second optical drive, does the new one (and, for that matter the old one) read any optical disk? If it does, then there might still be something wrong with the disk from that manufacturer. If no disk is readable, I'd doublecheck the cabling to the drive. I'd also call OWC tech support. I've dealt with them for many years and they've always been very helpful with any problems.
    As far as the software goes, you bought a license as well as an installer disk. Does the manufacturer have a website from which you could download a trial version of the software that could be converted to a full, operating version with the license key that should have come in the box with the disk?

  • Imac dvd drive, will not read games disks

    imac dvd drive, will not read games disks whilst running in windows 7, cd and film dvd run ok. Can not believe Apple care who told me I cannot run pc games on iMac EVEN under windows 7. Any help please.

    Zap the PRAM and Reset the SMC, then try again.

  • CD/DVD Drive will Not read CD/DVDs

    This desktop is only about 3 months old and so far has worked great!! But since last week for some reason the CD/DVD Drive will not read any disc. The tray will open but then nothing happens at all once a CD/DVD is in. Doesn't even sound like it is spinning. Any ideas?? Please help!! Thanks!!

    Also it is running Windows 8 and is a Ideacentre K410. And the CD/DVD Drive it is showing I have installed is TSSTCorpDVD-RW SH-216BB Not sure if that has always been the drive or not.

  • DVD/CD-RW Combo Drive Will Not Read Or Write To Any Media

    I  have an HP ZT1130, running XP SP3.  It has a Toshiba SD-R2102 DVD/CD-RW Combo Drive that will not read or write to any media.  I don't get any error messages.  The drive is present in MY Computer & Device Manager indicates it is working properly.  When I place any disk in the drive, I get a message to "insert a disk".  I have already uninstalled & reinstalled the device, removed the "high & low filters" in the registry, operating from a "clean boot state", run a registry cleaner.  I am currently using Microsoft Media Player 11.  I have run out of things to check, I hope someone has some answers.
    Thanks In Advance,
    nightster 

    I  have an HP ZT1130, running XP SP3.  It has a Toshiba SD-R2102 DVD/CD-RW Combo Drive that will not read or write to any media.  I don't get any error messages.  The drive is present in MY Computer & Device Manager indicates it is working properly.  When I place any disk in the drive, I get a message to "insert a disk".  I have already uninstalled & reinstalled the device, removed the "high & low filters" in the registry, operating from a "clean boot state", run a registry cleaner.  I am currently using Microsoft Media Player 11.  I have run out of things to check, I hope someone has some answers.
    Thanks In Advance,
    nightster 

Maybe you are looking for