External Freecom drive not recognized

Hi,
I have a couple of new external Freecom 1.5 TB USB drives, and neither is recognized by my TC (running v7.4.2). They do not show up in the disks panel of the airport utility, only the internal drive does. Nothing in the log window either.
They are recognized on my MBP, and work fine there. I have tried repartitioning them (they came as MBR, so I tried GUID and APM). I tried 1 or 2 partitions. No luck. I have another 1 TB IOmega drive that works fine on the TC, so I assume the USB port on the TC is okay.
Any suggestions? Is the TC picky on the model/brand of the external drive?
Thanks,
Ben

I can confirm that I have the same issue. I have a Freecom Hard Drive XS 1TB connected to an AirPort Extreme (Gigabit). It does not show up in the AirPort Utility for configuring as a Time Machine backup device. Have also tried:
1/ Splitting the drive into two partitions (no go)
2/ Using other (non-Freecom) external drives (all work)
3/ Tried using with my MacBook Pro (works fine as a normal external drive)
What on Earth is going on? I'm going to have to take this drive back and get a refund, then try another brand.

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